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All Journal Jurnal Manajemen dan Agribisnis TEKMAPRO Journal of Industrial Engineering and Management SALAM: Jurnal Sosial dan Budaya Syar-i JURNAL PASTI (PENELITIAN DAN APLIKASI SISTEM DAN TEKNIK INDUSTRI) Journal Industrial Servicess Agrokreatif Jurnal Ilmiah Pengabdian kepada Masyarakat Widya Cipta : Jurnal Sekretari dan Manajemen PERFORMA : Media Ilmiah Teknik Industri JTERA (Jurnal Teknologi Rekayasa) SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Sains dan Teknologi: Jurnal Keilmuan dan Aplikasi Teknologi Industri Angkasa: Jurnal Ilmiah Bidang Teknologi Jurnal Serambi Engineering Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) YUME : Journal of Management Barometer Jurnal Pembelajaran Sains INAQUE: Journal of Industrial & Quality Engineering Infotekmesin International Journal of Economics Development Research (IJEDR) Unistek: Jurnal Pendidikan dan Aplikasi Industri JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Jurnal Media Teknik dan Sistem Industri Jurnal Teknik Industri Terintegrasi (JUTIN) Reswara: Jurnal Pengabdian Kepada Masyarakat Journal La Multiapp Industrika : Jurnal Ilmiah Teknik Industri Teknologika JURNAL TEKNIK INDUSTRI Proceeding Mercu Buana Conference on Industrial Engineering Widya Teknik Jurnal Inspektorat
Nugraha, Billy
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Sosialisasi dan Edukasi untuk Membangun Kualitas Pelayanan BRI Cabang Indramayu Demi Kepuasan dan Loyalitas Nasabah Wahyudin, Wahyudin; Suseno, Agustian; Sutrisno, Sutrisno; Nugraha, Asep Erik; Kusnadi, Kusnadi; Fitriani, Risma; Arifin, Jauhari; Sukanta, Sukanta; Nugraha, Billy; Maulidin, Wildan Fatchan; Aminatin, Nita; Amin, Moh. Rizha Fauzi; Satria, Soma
Reswara: Jurnal Pengabdian Kepada Masyarakat Vol 6, No 2 (2025)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/rjpkm.v6i2.5945

Abstract

Kualitas pelayanan perbankan merupakan faktor penting dalam menciptakan kepuasan dan loyalitas nasabah. Bank Rakyat Indonesia (BRI) Cabang Indramayu menghadapi tantangan dalam meningkatkan kualitas layanannya di tengah persaingan perbankan yang semakin ketat, baik dengan bank konvensional lainnya maupun layanan berbasis fintech. Untuk itu, kegiatan pengabdian kepada masyarakat ini bertujuan untuk meningkatkan kualitas pelayanan BRI melalui sosialisasi dan edukasi kepada staf dan nasabah. Program ini dilakukan melalui serangkaian kegiatan, termasuk survei kepuasan nasabah, sosialisasi layanan digital, serta pelatihan bagi pegawai bank dalam meningkatkan keterampilan pelayanan. Hasil kegiatan menunjukkan bahwa peningkatan kualitas layanan fisik (tangible) dan interaksi layanan (intangible) berdampak positif terhadap kepuasan nasabah. Sosialisasi dan edukasi yang dilakukan juga meningkatkan pemahaman nasabah mengenai layanan digital perbankan, sehingga mendukung peningkatan inklusi keuangan. Kesimpulan dari kegiatan ini menegaskan pentingnya peningkatan fasilitas layanan, penguatan kompetensi pegawai, serta edukasi berkelanjutan bagi nasabah dalam menciptakan pengalaman layanan yang optimal. Dengan demikian, upaya peningkatan kaualitas layanan secara berkelanjutan menjadi kunci dalam membangun kepercayaan dan loyalitas nasabah di tengah dinamika industri perbankan yang terus berkembang.
Tinjauan Literatur Tentang Faktor Internal dan Eksternal yang Memengaruhi Kesuksesan Karier Lulusan Teknik Industri Nugraha, Billy; Kusumah, Lien Herliani
Proceeding Mercu Buana Conference on Industrial Engineering Vol 7 (2025): SMART AND SUSTAINABLE INDUSRIES : DRIVING LOW-EMISSIONS AND RENEWABLE ENERGY TRANSFORM
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/MBCIE.2025.34488

Abstract

Kesuksesan karier telah menjadi indikator penting dalam menilai hasil pendidikan tinggi, terutama bagi lulusan program studi Teknik Industri. Kajian literatur ini bertujuan untuk mengidentifikasi, mengelompokkan, dan mensintesis berbagai faktor internal dan eksternal yang memengaruhi kesuksesan karier lulusan Teknik Industri. Dengan menggunakan pendekatan tinjauan naratif, studi ini menganalisis sumber-sumber ilmiah yang diterbitkan antara tahun 2007 hingga 2024, termasuk artikel yang terindeks Scopus dan publikasi nasional. Faktor internal mencakup keterampilan teknis dan lunak, motivasi, pengalaman kerja, jaringan personal, dan ketahanan mental. Sementara itu, faktor eksternal meliputi kondisi pasar tenaga kerja, reputasi perguruan tinggi, kebijakan pemerintah, kemitraan industri, kondisi ekonomi, serta perkembangan teknologi. Hasil kajian menunjukkan bahwa kesuksesan karier merupakan konstruksi multidimensi yang dipengaruhi oleh interaksi antara kompetensi individu dan peluang kontekstual. Terdapat kesenjangan penelitian karena sebagian besar studi masih menganalisis faktor-faktor tersebut secara terpisah tanpa kerangka integratif yang utuh. Kajian ini memberikan kontribusi terhadap pengembangan ilmu pengetahuan dengan menawarkan model konseptual terpadu dan merekomendasikan arah penelitian lanjutan, seperti validasi empiris melalui Structural Equation Modeling (SEM) serta strategi penyelarasan kurikulum untuk meningkatkan daya saing lulusan. Temuan ini diharapkan dapat menjadi acuan bagi akademisi, pembuat kebijakan, dan institusi pendidikan dalam merancang strategi pengembangan karier lulusan Teknik Industri di tengah tantangan global dunia kerja.
Analisis Perbandingan Biaya Bahan Bakar Pada Boiler di PTm Ogawa Indonesia Yuliani, Novita; Nurkhaerani, Fatma; Nugraha, Billy
UNISTEK Vol. 12 No. 1 (2025): Februari - Juli 2025
Publisher : UNIVERSITAS ISLAM SYEKH YUSUF TANGERANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33592/unistek.v12i1.3937

Abstract

Industry is all forms of economic activity whose process is to change basic materials to produce products or finished goods that have added value or are beneficial to society. The purpose of this study is to identify the comparison of diesel fuel and natural gas costs in boilers at PT. Ogawa, to determine the efficiency value of natural gas fuel in boilers, and to determine the risks of using diesel fuel and natural gas. This study is a qualitative research, namely by interviewing employees in the Industry and Commercial sales division who are tasked with seeking information on prospective customers who will subscribe to gas from PGN. The results of the analysis obtained using literature studies are the average consumption of diesel fuel in boilers per month is 40,000 liters / month and estimated fuel costs of around Rp380,000,000, - / month, greater than the use of natural gas fuel of 42,350 m^3 / month and estimated fuel costs of around Rp229,108,000, - / month. So the use of natural gas fuel is superior compared to the use of diesel fuel
Usulan Kebijakan Pemeliharan Mesin Untuk Mengurangi Frekuensi Breakdown Menggunakan Reliability Centered Maintenance Kusnadi, Kusnadi; Wahyudin, Wahyudin; Nugraha, Billy
Infotekmesin Vol 11 No 2 (2020): Infotekmesin: Juli 2020
Publisher : P3M Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/infotekmesin.v11i2.254

Abstract

Production process flows are often the obstacles caused by production machine not functioning. Maintenance policies applied today are corrective maintenance and plan maintenance/time direct. Reliability centered maintenance (RCM) it’s method that can be used optimal maintenance action for every part of machine in galvanizing wire system. Steps above method planning consist of a functional block diagram (FBD), system function and function failure (SFFF), failure mode and effect analysis (FMEA), logic tree analysis (LTA), and task selection (TS). The results of analysis RCM method obtained 392 failure mode divided into 83 failure mode which is classified as critical and obtained 59 critical type part. Furthermore, the most appropriate maintenance action for 83 failure critical mode is 55 failure mode in condition directed (CD), 28 failure mode in failure finding (FF) category. Based on design of RCM, this research can reduce the frequency of machine breakdown on galvanizing wire system by 80.98%.
Perancangan Mesin Cetak Biopellet Sekam Padi Dengan Menggunakan Software Solidwork 2016 Nugraha Gusniar, Iwan; Gumelar, Dicky; Nugraha, Billy
Infotekmesin Vol 13 No 1 (2022): Infotekmesin: Januari, 2022
Publisher : P3M Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/infotekmesin.v13i1.1005

Abstract

Indonesia's consumption of energy increases significantly each year. While the reserves of energy are declining every year, alternative energy is needed. The waste treatment of rice husk biomass has been used for alternative energy, so the research aims to optimize the waste into fuel. The research site was conducted in Kelapa Dua Village, Jaya Subdistrict, Karawang Regency. To get the results of the design, there needs to be technological engineering to design production machines with the help of solidworks 2016 software. The research resulted in the form of compounding tools, as follow: Screw press diameter (Ds = 200 mm), screw height (hs = 65 mm), screw shaft diameter (dps = 70 mm), screw lift length (L = 420 mm), nominal screw diameter (Dn = 177.8 mm), screw lift width (Fd Max = 14 mm), screw spacing (pitch) (P = 60 mm), screw number (n = 7 threads), helix angle (β = 8), screw press power requirement (Pe = 119.27 watts), torque (T = 326.1 N.m), screw lift load (Ws = 141.5 N) and pressure developed on screw thread (PS = 1.65 N/mm2).
Uji Kelayakan terhadap Software Pembelajaran Computer Aided Design dalam Ragum Mini 3D Rizal Rifa‘í, Muhammad; Wahyudin; Nugraha, Billy
Infotekmesin Vol 13 No 1 (2022): Infotekmesin: Januari, 2022
Publisher : P3M Politeknik Negeri Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35970/infotekmesin.v13i1.1047

Abstract

One of the problems of lecture assignments based on drawing is drawing technique. The function of the learning software is to be the basic media of the teacher in explaining the material. This research aims to analyze the feasibility of learning software, namely computer aided design. Research techniques applied in this research are through reference sources from previous studies. The feasibility test method uses validity techniques that already have parameters in determining the feasibility of the test. Results from this study compared to the results of analysis from previous studies showed 78.6% (can be categorized as feasible). In addition, computer aided design learning software in 3D mini ragum has a validation result of 69% (can be categorized as feasible). Then it can be concluded that the learning software used today can support the delivery of materials that will be given.
Pengendalian Defect Visual dengan Pendekatan Statistical Quality Control sebagai Upaya Perbaikan Produk Zukhruf, Friska Putri; Nugraha, Asep Erik; Nugraha, Billy
Angkasa: Jurnal Ilmiah Bidang Teknologi Vol 15, No 2 (2023): November
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/angkasa.v15i2.1831

Abstract

PT. XYZ is a B2B plastic packaging producing industry, in bottle products there are 3 criteria for visual defects that occur, namely black spots, flashing, and codensation. The purpose of this study is to analyze the quality control of visual defects that occur and improvements that must be made. In this study, the Statistical Quality Control method is used, the tools used in this study are U-control chart. In addition, additional tools such as pareto diagrams and fishbone diagrams are used to analyze improvements that can be made. From the results of the research conducted, it is known that quality control at PT. XYZ is still within the control limits, then an improvement analysis is carried out using the 5W + 1H method to determine the actions that can be taken in order to minimize visual defects that can occur.
Penilaian Kebijakan Publik dalam Akselerasi Transformasi Data Melalui Uji Statistik Nugraha, Billy; Ikatrinasari, Zulfa Fitri; Nugroho, Yamandito Mario
Angkasa: Jurnal Ilmiah Bidang Teknologi Vol 16, No 2 (2024): November
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/angkasa.v16i2.2329

Abstract

Tujuan penelitian saat ini untuk melakukan perancangan data bank terpadu (DBT) sebagai media perantara guna meningkatkan akselerasi transformasi data saat ini. Regresi linier berganda adalah metode statistik yang sesuai dengan penelitian saat ini, selain itu dipertimbangkan melalui analisis kuantitatif dan uji asumsi klasik yang dilakukan. Maka penelitian ini akan menghasilkan pernyataan (hipotesis) dari responden perihal kebijakan publik saat ini mengenai akselerasi transformasi data. Beberapa variabel independen pada penelitian saat ini yaitu: Data (X1), Strategi (X2), Perubahan Budaya (X3), Mengoptimalkan Proses (X4), dan Teknologi (X5). Sehingga dalam variabel independen tersebut akan menjadi parameter dalam mengetahui variabel apa yang berpengaruh terhadap akselerasi transformasi data. Kesimpulan yang dapat diambil pada penelitian saat ini adalah setiap variabel independen akan menghasilkan hipotesis dan perancangan penerapan DBT nantinya. Selain itu sebagai saran guna penelitian berikutnya dengan mengimplementasikan DBT yang menyesuaikan dengan kebutuhan industri saat ini, maka akselerasi transformasi data meningkat secara signifikan
Penilaian Beban Kerja Mental pada Staff Karyawan Gudang di PT. Pupuk Kujang Cikampek dengan Pendekatan Metode National Aeronautics and Space Administration-Task Load Index (NASA-TLX) Ali, Dimas Nur; Sutrisno, Sutrisno; Nugraha, Billy
Angkasa: Jurnal Ilmiah Bidang Teknologi Vol 16, No 1 (2024): Mei
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/angkasa.v16i1.1877

Abstract

The mental workload has a significant impact on work productivity, with heavier workloads leading to decreased worker productivity. Hence, to ensure optimal work output, it is crucial to address various factors related to human performance. This study, conducted at PT. Pupuk Kujang, utilized the National Aeronautics and Space Administration Task Load Index (NASA-TLX) method to assess mental workload. The findings indicate that the mental workload experienced by five employees in the Spare Parts Warehouse Department at PT. Pupuk Kujang Cikampek falls within the high classification, with an average Workload Weighted Load (WWL) score of 74.04, highlighting the need for work improvements. Potential enhancements can be implemented in several ways, such as developing job descriptions for guided activities, fostering motivation to boost employee morale, introducing employee rotation to alleviate work-related monotony and boredom, and implementing workload and time measurements to balance workloads among employees, thereby promoting overall employee performance.
Analisis Perbandingan Beban Kerja Mental Karyawan Organik dan Non Organik Menggunakan Metode NASA TLX dan Diagram Fishbone di PT XYZ Mahesta, Farza; Nugraha, Asep Erik; Nugraha, Billy
Angkasa: Jurnal Ilmiah Bidang Teknologi Vol 15, No 2 (2023): November
Publisher : Institut Teknologi Dirgantara Adisutjipto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28989/angkasa.v15i2.1846

Abstract

PT XYZ is a fertilizer production company. Its payroll is managed by the remuneration team, divided into organic and non-organic employees. The role demands precision and timely delivery, leading to high workload-induced stress and reduced productivity. Physical and mental demands, time pressure, performance, effort, and frustration are only few of the variables taken into account in this research using the NASA-TLX approach to evaluate the mental strain of the pay staff. A burden Weighted Load (WWL) score of 76.93 indicates a heavy mental burden was found throughout the examination. The WWL for organic employees surpasses non-organics, with values of 81.3, 94.67, 70.67, 93.3, 94, and 85.3, compared to non-organic employees with scores of 67.3, 74.67, 56, 74.67, 63.3, and 68, respectively. Therefore, it's crucial to propose improvements that normalize the workload, aiming to enhance both well-being and productivity.
Co-Authors Ade Andhika Saputra Ade Momon Afifah Naziihah Agustian Suseno Aldo Almayda Abidin Ali, Dimas Nur Amin, Moh. Rizha Fauzi Aminatin, Nita Andira Putri Nugraha Apriade Voutama Ayunda Zuserain Candra Galang Gemilang Putra Dampang, Sarah Dampang, Sarah Danny Ramdani Dene Herwanto Dewi Sinta Dicky Gumelar Dwiputra, Falsha Satria Edison, Fauzan Wijdan Hilmi Efelina, Vita Endah Purwanti Eri Widianto Fadilah, Defi Nur Fahriza Nurul Azizah Fasa, Nadia Fasa, Nadia Fatturrahman, Fahri Rizky Fidiyya Astuti Firman Hidayat Firmansyah, Ryan Fitriana, Alya Rahma Fitriani, Risma Fitrianto, Wahyu Gina Aulia Sari Gumelar, Dicky Hamdani Hamdani Hamdani Hamidah, Putri Sekar Hanan Muhammad Harits, Muhammad Fauzan Hasbullah Hasbullah Husna Rozaqqiyah Husna Rozzaqiyah Ilyas Aji Prakoso Iqbal Maulana Iwan Nugraha Gusniar Jauhari Arifin K, Krisna Apriansyah Kharisma, Nadhira Septias Kusnadi Kusnadi Kusnadi Kusnadi, Kusnadi Kuswendra, Muhammad Rivaldi Lien Herliani Kusumah Lintangjati Arum Suminar Mahesta, Farza Maman Suryaman Maman Suryaman Maulana, Aksyal Abi Mega Bagus Herlambang Mubarok, Yoga Ulya Muhamad Dhika Rahma Fauzi Muhammad Ridwan Muhammad Ridwan Muhammad Rizal Rifa‘í Mursyid, Ahmad Dani NABILLAH, SALSA Najmudin Fauji Naura Mutia Astari Naziihah, Afifah Nisah, Firda Ainun Nugraha Gusniar, Iwan Nugraha, Asep Erik Nugroho, Yamandito Mario Nurkhaerani, Fatma Pauji, Ipan Picunang, Badaruddin Andi Prakoso, Ilyas Aji Rachmi Yanita Rahmah, Khofifah Ramayanti, Cindi Ramayanti, Cindy Reni Rahmadewi Rinjani, Ida Risma Fitriani Riza Ibnu Adam Rizal Ramli Rizal Rifa‘í, Muhammad ROHIMAH, IMA Sahara, Adinda Suchieyati Sarah Dampang Sari, Gina Aulia Satria, Soma Septiani, Sri Setiawan, Handika Siti Nurrohmah Sukanta Sukanta Sutrisno, Sutrisno Syarif Maulidin Triansyah, Yudha Tungga, Riananda Dwismara Vita Efelina Vita Evelina Wahid, Taufik Nur Wahid, Taufik Nur Wahyudin Wahyudin Fitriyana Wahyudin Wahyudin Wahyudin Wahyudin Wahyudin, Wahyudin Wandani, Jenita Cahya Winarno Winarno Yuliani, Novita Zukhruf, Friska Putri Zulfa Fitri Ikatrinasari