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Adriadi Novawan
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P3M Politeknik Negeri Jember Address: Jl. Mastrip PO BOX 164 Jember, INDONESIA Phone : +681259574175 Email: ijosshpolije@gmail.com
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The International Journal of Studies in Social Sciences and Humanities (IJOSSH)
Published by Politeknik Negeri Jember
ISSN : -     EISSN : 30642930     DOI : https://doi.org/10.25047/ijossh
Core Subject : Humanities, Education, Art, Social,
Arts Humanities Education Law, Crime, Criminology & Criminal Justice Social Sciences
The International Journal of Studies in Social Sciences and Humanities (IJOSSH) aims to provide a platform for researchers, academics, and practitioners to disseminate high-quality, innovative research that bridges multiple disciplines. By promoting interdisciplinary dialogue and collaboration, the journal seeks to generate insights and solutions that address contemporary global challenges and contribute to sustainable wellbeing. Our vision is to synergize knowledge from diverse fields to better understand and navigate the global impacts that affect humanity. IJOSSH is dedicated to contributing to the creation of sustainable solutions that enhance well-being across societies by fostering interdisciplinary research and collaboration. By integrating insights from various disciplines, we aim to illuminate the complexities of global issues and promote a holistic approach to achieving sustainable development and human flourishing. In an era characterized by rapid globalization and complex global issues, IJOSSH is committed to exploring and addressing the multifaceted challenges and opportunities that shape our world. These global issues include climate change, economic disparities, social inequalities, migration, cultural exchanges, technological advancements, and geopolitical tensions. The journal focuses on how interdisciplinary studies can contribute to understanding and solving these pressing problems both now and in the future.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 23 Documents
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Needs analysis of professionalism in tourism education: Students’ perceptions in vocational higher education Wardani, Peni Arianita; Farhan, Muhamad; Indrastana, Nodistya Septian; Rahmanita, Meiga; Rachman, Nur Afni; Andadari, Mutika
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5568

Abstract

Professionalism is a cornerstone of success in the tourism industry, underscoring the need for targeted skill development among students pursuing tourism-related education. Recognising this, Politeknik Negeri Jember (Polije) launched the Edu tourism teaching factory. This innovative initiative integrates Tourism Destination Study Program students into real-world industry environments, fostering professionalism through experiential learning. This effort aligns with Polije’s outcome-based education framework, emphasising the production of industry-ready graduates. A critical component of this initiative is the development of structured teaching materials that address the specific aspects of professionalism required in the tourism sector. However, identifying these components necessitates comprehensive research into students’ perceptions and industry needs. Grounded in the context of global tourism, where professionalism directly impacts service quality and customer satisfaction, this qualitative study explores the requirements for teaching materials that promote professionalism. Using simple random sampling, 125 students were surveyed, complemented by interviews with program managers, Edu tourism administrators, and student representatives. The Miles and Huberman technique was employed for data analysis, integrating triangulated survey and interview data. Key findings revealed that students prioritise politeness, communication skills, and respect, followed by attention to detail, helpfulness, and consideration. Preferred teaching tools include bilingual video tutorials on service excellence, reflecting the industry’s global nature. This study has significant implications for global tourism education and practice. It addresses the critical need to standardise professionalism training. By aligning teaching materials with real-world industry demands, this research supports enhancing service standards and fostering a globally competitive tourism workforce.
Design thinking approach to powerful material development in educational contexts: From theory to practice Novawan, Adriadi; Ismailia, Titik; Zuhro, Cholimatus; Utami, Lely Dian; Pratama, Mudafiq Riyan; Karimah, Karimah; Haq, Rayya Nurrisqinia
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5571

Abstract

Design Thinking (DT), originating in industrial design, has evolved into a transformative framework for addressing global educational challenges, particularly in the development of teaching materials. By emphasizing empathy, ideation, and iterative prototyping, DT fosters creativity, collaboration, and adaptability, supporting active, interdisciplinary learning. However, challenges persist in integrating DT into curriculum design, pedagogy, and teaching materials, as well as evaluating its impact on student outcomes. This systematic literature review analyses the worldwide studies from 2010 to 2024 using a semi-systematic approach. Peer-reviewed literature from Scopus, Web of Science, and Google Scholar was examined through thematic analysis to identify DT’s principles, educational impacts, and implementation barriers. The findings demonstrate DT’s ability to enhance critical thinking, problem-solving, and engagement while aligning with technological and sustainability goals. Despite these benefits, institutional and cultural barriers, inadequate teacher training, and resource constraints limit its effectiveness. The review highlights the need for localized frameworks, integration of emerging technologies, and robust empirical research. Addressing these gaps can help educators create inclusive, innovative, and student-centred learning environments, equipping students with skills for an increasingly complex and globalized world.
Bridging Cultures through Language: Examining the Linguistic and Cultural Experiences of IISMA Awardees Wicaksono, Julien Arief; Rinda, Renata Kenanga; Indrastana, Nodistya Septian; Rahmanita, Meiga; Rachman, Nur Afni; Suharsono, Degita Danur
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5574

Abstract

This study explores the pivotal role of language in fostering cross-cultural appreciation among Indonesian International Student Mobility Awards (IISMA) awardees. We examined the experiences of two awardees of prestigious international exchange programs to understand how language acquisition and use influenced their cultural perceptions and interactions. Using a mixed-methods approach, we conducted in-depth interviews and administered surveys to gather data on the participants’ language learning journeys, intercultural communications, and shifts in cultural perspectives. The selected participants represented diverse linguistic and cultural backgrounds and completed exchanges in countries where they needed to navigate a foreign language. Our findings reveal that language proficiency significantly enhanced the awardees’ ability to appreciate and engage with host cultures. Key themes emerged, including: 1) the role of language as a gateway to deeper cultural understanding; 2) Challenges and breakthroughs in intercultural communication; 3) The impact of idiomatic expressions on cultural insight; 4) Changes in self-perception and cultural identity through language learning; and 5) The development of empathy and cultural relativism. Quantitative data indicated a strong positive correlation between language proficiency and measures of cultural appreciation. Qualitative analysis provided rich insights into the nuanced ways language shaped the awardees’ cross-cultural experiences. This research contributes to our understanding of the intricate relationship between language and culture in international education contexts. It offers valuable implications for enhancing student exchange programs and promoting global citizenship through targeted language and cultural learning strategies.
The impact of community empowerment programs on achieving sustainable development goals in local communities Mohd Zahari, Haliza; Ridwan Wong, Mohd Muhaimin; Abas, Fuad; Fazann Ahmad, Noor Diyana; Shukor, Nurul Naqirah; Wan Hussein, Wan Nurhasniah
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 3 (2025): March
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i3.5605

Abstract

The government in any country holds responsibility for the governance and administration. However, to enable the successful implementation of all policies at the local level, the government requires a mechanism that aligns with its objectives. Hence, civil society has a crucial role in assisting the government in disseminating precise information and executing initiatives for the community. The objectives of this study are to identify the activities executed under the MyICE Grant and assess their potential impact on the community, in accordance with the objectives of the Sustainable Development Goals (SDG). This study has utilized two methodologies, specifically Focus Group Discussion (FGD) and interview. A total of 15 Focus Group Discussion (FGD) sessions were conducted, consisting of 214 participants from diverse groups who had successfully obtained MyICE grants from the Registrar of Society, Malaysia. There are a total of 124 community empowerment programs that have been mapped with the SDG. It was noted that the programs are designed specifically for the local community and have potential to contribute to the achievement of the SDG. These programs enable the effective implementation of government initiatives aimed at improving community well-being. Collaboration with other government agencies and organizations to deliver community programs is crucial to improving information transmission and community awareness through increased involvement. However, due to the program being executed as one-off activities, the effectiveness of the program's was not conclusive. Therefore, research on community program achievements should be conducted to assess the impact of the implemented program. This evaluation should not only focus on the successful implementation of the program but also consider the program's output and outcome.
Exploring factors influencing customer loyalty at Kemuning Polije Resto, Jember District Kurniawati, Dewi; Anggraeni, Oktanita Jaya; Djamali, Raden Abdoel; Retnowati, Naning; Perlambang CNAWP, Rizal
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 3 (2025): March
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i3.5646

Abstract

Customer loyalty is vital for competitiveness in the restaurant industry, especially in local contexts where customer preferences vary. This study investigates the effects of Customer Relationship Management (CRM), service quality, and product quality on customer loyalty at Resto Kemuning Polije, Jember. A quantitative approach was used, collecting survey data from 150 regular customers. Multiple linear regression, along with t-tests and F-tests, assessed the data's validity, reliability, and significance. Results show that CRM, service quality, and product quality positively and significantly influence customer loyalty. Product quality has the strongest impact, followed by service quality and CRM. The model's adjusted R² value of 0.782 indicates that 78.2% of the variation in customer loyalty is explained by these factors. This highlights the importance of maintaining high product standards, delivering excellent service, and employing effective CRM strategies. The study provides insights into the synergy between CRM, service quality, and product quality, offering practical recommendations for restaurant managers. These include prioritising consistent product quality, personalised customer engagement, and staff training. Future research should examine additional factors like pricing and marketing strategies to deepen understanding. This study contributes to the literature on customer loyalty, emphasising the integration of quality and relationship management for sustainable retention.
Enhancing MSME marketing through creative digital content development in Bondowoso, Indonesia Putra, Dhony Manggala; Hakim, Lukman; Mukhlisoh, Nanik Anita; Suparto, Suparto; Afriansyah, Faisal Lutfi; Efendi, Rizky Kurniawan; Putri, Marsheila Karisa; Avriza, Ariel Henry; Fitriani, Rinfani Dwi
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 3 (2025): March
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i3.5657

Abstract

This study addresses the challenges faced by four food-based Micro, Small, and Medium Enterprises (MSMEs) in Bondowoso, Indonesia—namely Ila Snack Bondowoso, Rien’s Kitchen, Tahu Sutrisno, and Kripik Ayu—in developing effective digital marketing content. Limited digital skills and resources hinder their ability to promote their products and reach broader audiences. To address this, the research employed the ADDIE model (Analysis, Design, Development, Implementation, Evaluation) to create high-quality promotional videos tailored to the needs of these MSMEs. These videos, featuring company profiles and product highlights, were crafted using professional-grade tools and enhanced with voiceovers to meet industry standards. The videos adhered to the AIDA (Attention, Interest, Desire, Action) model, ensuring effective audience engagement and action-driven messaging. Expert validation and field testing confirmed their effectiveness, while consumer feedback indicated a positive impact on purchasing decisions. This research highlights the potential of creative digital content to empower MSMEs, enhance product visibility, and strengthen market competitiveness. The findings provide a replicable framework for supporting small enterprises globally, underscoring the critical role of digital innovation in driving inclusive economic growth and cultural preservation.
Tourism development and changes in life satisfaction: Case of Balinese community in Canggu traditional village, North Kuta Pramudya, Wisnu; Ahimsa-Putra, Heddy Shri; Widiyastuti, Dyah
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 3 (2025): March
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i3.5665

Abstract

Extensive research on Bali's tourism has explored its development and various impacts, yet there is limited understanding of how tourism specifically affects the life satisfaction of local communities, particularly the Balinese. This study aims to investigate the changes in life satisfaction within the Balinese community of Canggu traditional village, driven by the rapid development of tourism. Adopting a qualitative approach, the research utilized participant observation and semi-structured interviews for data collection. A total of 17 informants were purposively selected to ensure diverse perspectives, enhancing the methodological rigor. Thematic analysis was conducted to identify patterns in how life satisfaction has evolved in response to tourism growth. The findings reveal that tourism has notably influenced various aspects of life satisfaction in Canggu, with significant improvements observed in financial stability. Before tourism, life satisfaction in the community was primarily derived from simple living, a sense of gratitude, strong social bonds, and adherence to traditional values, although financial limitations often led to dissatisfaction. With the expansion of tourism, improved economic conditions have enabled the community to enhance religious rituals, gain better access to education and healthcare, enjoy more leisure activities, and improve the condition of basic needs such as food, clothing, and housing. Moreover, the growth of cultural activities has fostered stronger social interactions, further enriched social relations, and boosted overall community satisfaction. However, to sustain these benefits, balancing tourism development with community welfare is crucial through strategies that promote both economic and cultural sustainability.
Empowering women ex-migrant workers: Transforming lives through sustainable ecoprint training in Sidomulyo Village Antika, Elly; Susmiati, Yuana; Andini, Dessy Putri
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 2 No. 1 (2025): July
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v2i1.5674

Abstract

Sidomulyo Village, located in Silo District, Jember Regency, is an area with significant tourism potential due to its proximity to the largest coffee plantation in Jember. The village offers various attractions, including Sendang Natural Tourism, wooden houses, a cycling track overlooking Mount Kumitir, and opportunities for milk and coffee farming, positioning it as a prospective tourist village. However, despite these natural advantages, the village faces economic challenges due to the high number of returning migrant workers with limited employment opportunities. This study aims to explore community empowerment through skill development, particularly in ecoprint craft production, as an alternative economic opportunity. The participatory approach involved training sessions on ecoprint techniques, utilizing abundant natural materials such as leaves, flowers, and tree bark. Additionally, business mentoring and assistance were provided to help participants develop small enterprises and increase their income. The results indicate a significant improvement in skills, with 85% of participants demonstrating proficiency in ecoprint techniques and a readiness to start entrepreneurial ventures. The initiative was further supported by local government efforts, including internet access for digital marketing and business mentoring programs. Despite these positive outcomes, the study faced challenges such as limited initial knowledge among participants, the need for continuous mentoring, and market access constraints for eco-friendly products. Addressing these challenges requires sustained support, including stronger partnerships with stakeholders and expanded marketing strategies. This study highlights the importance of skill-based empowerment as a strategy for economic resilience in rural communities.
Analysis of Factors Influencing the Performance of Tax Center Volunteers: A Case Study at Jember State Polytechnic Wijayanti, Rahma Rina; Ardhiarisca, Oryza; Sutantio, R. Alamsyah; Harkat, Avisenna; Ghozali, Nur Azizah Wandinia; Ardiansyah, Diki; Pratiwi, Arti Febriani
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 2 No. 1 (2025): July
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v2i1.5569

Abstract

Performance is the output of activities carried out by tax volunteers. In this case, tax volunteers are tasked with filling out annual tax returns for taxpayers. These activities have an impact on increasing state revenues. This study is to determine the factors that need to be improved in the performance of tax volunteers. This research method is quantitative research and regression analysis. The research results show that the self-assessment system, motivation, and work discipline variables significantly influenced the performance of tax volunteers. Meanwhile, the variables of training materials and training methods do not significantly influence the performance of tax volunteers. These findings can be applied to analyze the factors that affect the performance of Tax Center volunteers at Jember State Polytechnic. Their significance factors contribute to achieving a sustainable program at Tax Center Jember State Polytechnic.
Temporal Landscape Perceptions and Preferences for Tourism Development at the Teaching Factory of Politeknik Negeri Jember Pertami, Rindha Rentina Darah; Farhan, Muhamad; Wardani, Peni Arianita; Jumiatun, Jumiatun; Fibriani, Suwinda; Widiyanti, Della
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 2 No. 1 (2025): July
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v2i1.5580

Abstract

The development of Teaching Factory as an educational landscape Tourism is a strategic step to bring education as a synchronization of learning activities that refers to Merdeka Belajar Kampus Merdeka. Tourism is related to the beauty and relationship of the landscape between its elements. Perceptions and preferences for beauty are needed as a basis for developing a tourist area. The scenic beauty estimation (SBE) method will enable you to evaluate a landscape. Time is one of the landscape elements that will enhance the character of the landscape. The worst landscape is Landscape 19, which was the parking lot for the Department of Language, Communication, and Tourism. The perception of the respondent's memory that states that the Health Department is the landscape with the best value is based on the time when the picture was taken during the day, which is the perfect time in terms of lighting, shadows, and composition. Another thing is that the health department is an icon of Politeknik Negeri Jember.

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