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Nugraheni, Krisnawati Setyaningrum
Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia (STIEPARI) Semarang
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ANALISIS RASIO KEUANGAN UNTUK MENILAI KINERJA PERUSAHAAN: STUDI KASUS PADA PT INDOSAT TBK Romana Verlinda Laia; Krisnawati Setyaningrum Nugraheni
Media Bina Ilmiah Vol. 19 No. 8: Maret 2025
Publisher : LPSDI Bina Patria

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Abstract

Penelitian ini bertujuan untuk menganalisis kinerja keuangan PT Indosat Tbk selama periode 2020-2023 melalui pendekatan analisis rasio keuangan. Metode penelitian menggunakan analisis deskriptif kuantitatif dengan fokus pada tiga kelompok rasio utama: rasio likuiditas, solvabilitas, dan profitabilitas. Data yang digunakan bersumber dari laporan keuangan PT Indosat Tbk periode 2020-2023.Hasil penelitian menunjukkan transformasi kinerja keuangan yang signifikan selama periode pengamatan. Dari segi likuiditas, perusahaan menghadapi tantangan dengan current ratio yang berfluktuasi antara 0,401 hingga 0,539, mengindikasikan kebutuhan penguatan dalam pengelolaan modal kerja. Analisis solvabilitas menunjukkan perbaikan struktur modal yang tercermin dari penurunan Debt to Equity Ratio dari 2,78 pada tahun 2021 menjadi 1,01 pada tahun 2023. Aspek profitabilitas menunjukkan peningkatan substansial, dimana Net Profit Margin bertransformasi dari -2,36% pada tahun 2020 menjadi 9,32% pada tahun 2023, sementara Return on Assets meningkat dari -2,87% menjadi 30,85% pada periode yang sama. Penelitian menyimpulkan bahwa meskipun masih menghadapi tantangan dalam aspek likuiditas, PT Indosat Tbk menunjukkan perbaikan fundamental yang signifikan dalam struktur modal dan kemampuan menghasilkan laba. Rekomendasi untuk penelitian selanjutnya mencakup perluasan periode analisis, penambahan variabel penelitian, dan integrasi analisis faktor eksternal untuk memberikan pemahaman yang lebih komprehensif tentang kinerja perusahaan..
ANALISIS LAPORAN LABA USAHA KOST DAHLIA DESA SAMBAN Titimawati Gulo; Krisnawati Setyaningrum Nugraheni
Media Bina Ilmiah Vol. 19 No. 8: Maret 2025
Publisher : LPSDI Bina Patria

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Abstract

Penelitian ini bertujuan untuk mengevaluasi aspek keuangan Kost Dahlia Desa Samban, Bawen, Kabupaten Semarang, Jawa Tengah. Metode yang digunakan adalah metode kuantitatif dengan pendekatan deskriptif, yang didukung oleh data laporan keuangan bulanan dari Januari hingga Agustus 2024. Data diperoleh melalui wawancara langsung dengan pemilik Kost dan pihak terkait untuk menyusun gambaran yang akurat mengenai performa keuangan usaha ini. Hasil penelitian menunjukkan bahwa Kost Dahlia memiliki pendapatan yang stabil dengan laba bersih yang cukup besar setiap bulannya. Namun, fluktuasi tingkat okupansi memengaruhi pendapatan, terutama pada bulan-bulan tertentu. Analisis laporan keuangan menunjukkan pentingnya strategi pengelolaan keuangan yang lebih modern, termasuk penggunaan teknologi untuk pencatatan dan monitoring, serta diversifikasi layanan untuk meningkatkan daya saing. Penelitian ini memberikan rekomendasi untuk meningkatkan efisiensi pengeluaran, memperluas promosi melalui media sosial, serta melakukan evaluasi berkala terhadap kinerja keuangan. Dengan langkah-langkah tersebut, Kos Dahlia diharapkan dapat mempertahankan stabilitas keuangan sekaligus mengoptimalkan peluang pertumbuhan usaha di masa mendatang.
Assessment Of Green HRM Practices and Their Effect On Employee Performance and Career Growth Of Young Talent In Hotels Dyah Palupiningtyas; Krisnawati Setyaningrum Nugraheni; Aletta Dewi Maria; C Susmono Widagdo
Global Management: International Journal of Management Science and Entrepreneurship Vol. 1 No. 4 (2024): November : International Journal of Management Science and Entrepreneurship
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/globalmanagement.v2i1.186

Abstract

This study aims to evaluate the implementation of Green Human Resource Management (GHRM) policies and their impact on the performance and career development of young talent in star-rated hotels in Semarang City that have adopted the Green Hotel concept. Using a qualitative approach and case study design, data were collected through semi-structured interviews with young employees, HR managers, and hotel management, as well as direct observation and document analysis. The results show that GHRM practices, such as recruitment and selection, training and development, performance appraisal, and employee involvement, have been implemented with varying levels of depth across these hotels. GHRM practices have been shown to positively impact the performance of young employees and open up career development opportunities. However, the effectiveness of GHRM implementation is influenced by various factors, such as management commitment, policy clarity, training quality, resource availability, organizational culture, and communication and feedback systems. The findings of this study contribute theoretically to the GHRM and strategic HRM literature and provide practical implications for HR management in the hospitality industry in supporting sustainable tourism development. These results highlight the importance of synergy between GHRM policies and managerial commitment in creating a work environment that supports sustainability and employee career development, particularly for young talent who have the potential to become future leaders.
The Impact of High Performance Work Systems (HPWS) on Employee Performance through Employee Empowerment as Mediation Guritno, Bambang; Widagdo, C Susmono; Nugraheni, Krisnawati Setyaningrum
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 3 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.14615

Abstract

Fierce competition and globalization require organizations to innovate in improving performance, which becomes a priority goal for companies. High Performance Work Systems (HPWS) adopted by companies can enhance employees' skills, motivation, and engagement. Empowerment is considered a positive aspect that must be fulfilled in work and has several characteristics marked by vigor, dedication, and absorption. The urgency of this research is to bridge the gap by investigating the interaction between HPWS, employee empowerment, well-being, and employee performance in academic literature with HPWS designed and implemented in practice. This study aims to investigate and explain theoretically and empirically the impact of HPWS on employee performance through employee empowerment as a mediator. This research will contribute to the field of organizational and management studies and attempt to explain the relationship between HPWS and employee performance. This study uses a quantitative method which is explanatory research that refers to the hypothesis to be tested against the occurring phenomena. This research is analyzed using the Structural Equation Model (SEM) technique with Partial Least Square (PLS) as a tool to process the technique. HPWS (High Performance Work Systems) has a positive and significant effect on employee performance. This shows that the effective implementation of HPWS can directly improve employee performance. HPWS has a positive and significant effect on employee empowerment. The HPWS system implemented by the company has successfully created a supportive work environment and empowered employees. Employee empowerment has a positive and significant effect on employee performance. A high level of empowerment in employees is proven to significantly improve their performance. Employee empowerment mediates the relationship between HPWS and employee performance.
PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN DI ELMO GELATO Wicaksono, Enrico Krisnanda Aditya; Nugraheni, Krisnawati Setyaningrum
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 3 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.14717

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas layanan dan kualitas produk terhadap kepuasan pelanggan di Elmo Gelato, sebuah bisnis gelato yang sedang berkembang. Kualitas layanan mencakup aspek-aspek seperti kecepatan layanan, keramahan staf, dan efektivitas layanan, sedangkan kualitas produk mencakup rasa, penampilan, dan konsistensi produk gelato. Penelitian ini menggunakan metode kuantitatif dengan pendekatan survei untuk mengumpulkan data dari 89 pelanggan Elmo Gelato melalui kuesioner online dan offline. Analisis regresi linier berganda digunakan untuk menguji pengaruh masing-masing variabel terhadap kepuasan pelanggan. Hasil penelitian menunjukkan bahwa kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan pelanggan, dengan koefisien sebesar 0,424 dan nilai signifikansi sebesar 0,000. Kualitas produk juga berpengaruh positif dan signifikan terhadap kepuasan pelanggan, dengan koefisien sebesar 0,100 dan nilai signifikansi sebesar 0,041. Model regresi menunjukkan bahwa kedua variabel bersama-sama menjelaskan 49,2% variabilitas kepuasan pelanggan, menunjukkan bahwa faktor-faktor lain juga mempengaruhi kepuasan. Reliabilitas kuesioner telah teruji dengan baik dengan Cronbach's Alpha melebihi 0,7 untuk semua skala variabel. Temuan ini menyoroti pentingnya memprioritaskan peningkatan kualitas layanan untuk meningkatkan kepuasan pelanggan, sambil terus memantau dan meningkatkan kualitas produk. Penelitian ini memberikan tambahan wawasan untuk mengembangkan strategi meningkatkan kepuasan pelanggan di industri gelato, dengan rekomendasi untuk fokus pada peningkatan berkelanjutan pada layanan dan kualitas produk..
The Role of Self-efficacy in Enhancing Employee Performance: A Phenomenological Analysis of Malaysian Hotel Sector Ray Octafian; Dyah Palupiningtyas; Aletta Dewi Maria; Krisnawati Setyaningrum Nugraheni; Farah Nabilah Binti Yaacob; Nabilah Binti Muhammad
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 4 No. 3 (2025): December : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v4i3.3370

Abstract

The hospitality industry faces significant challenges in maintaining consistent service quality amidst increasingly intense global competition. Employee Self-efficacy, or confidence in one’s own abilities, is a crucial factor influencing service performance; however, an in-depth understanding of its mechanisms within a multicultural context remains limited. This study aims to explore the Self-efficacy experiences of employees in international hotels in Malaysia and examine how these experiences impact their service performance. The findings reveal that employee Self-efficacy manifests in three key dimensions: confidence in technical abilities, adaptability, and interpersonal skills. The development of Self-efficacy occurs through four stages: acclimatization to workplace culture, experiential learning, internalization of organizational values, and the cultivation of specific expertise. Key supporting factors include comprehensive training systems, social support, fair reward systems, career development opportunities, team cultural diversity, and autonomy in decision-making. Self-efficacy plays a central role in determining the quality of hotel employee performance through complex mechanisms influenced by the multicultural workplace context. These findings provide theoretical contributions to the development of Self-efficacy theory within multicultural organizations and practical implications for human resource management in the hospitality industry.
Greening Career Pathways: A Policy Study on Green Human Resource Management and Its Impact on Young Talent Performance in Star-Rated Hotels in Semarang Dyah Palupiningtyas; Krisnawati Setyaningrum Nugraheni; Euodia Bernike; Lidya Tristianti
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 1 (2025): Maret : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i1.5803

Abstract

This study investigates the application of Green Human Resource Management (Green HRM) policies and practices within star-rated hotels in Semarang, Indonesia, and explores their influence on the performance and career progression of young professionals. Employing a qualitative methodology through a case study approach, data were collected from five star-rated hotels, with participants comprising HR managers, environmental supervisors, and early-career employees. The findings reveal that all five dimensions of Green HRM are being implemented across the sampled hotels, though with varying levels of intensity and consistency. The adoption of Green HRM practices positively contributes to organizational performance, particularly in enhancing operational efficiency, corporate image, regulatory compliance, and innovation in service delivery. For young talents, the integration of Green HRM fosters increased motivation, skill development, job satisfaction, and managerial recognition. Furthermore, Green HRM practices support career advancement by facilitating entry into environmental specialist roles, strengthening competitiveness in the labor market, accelerating promotion trajectories, and expanding professional networks. However, challenges in implementation persist, including constrained resources, organizational inertia, limited environmental expertise, and the absence of standardized performance metrics. This research contributes to the theoretical enrichment of Green HRM literature, particularly within the hospitality sector in emerging economies, and offers practical insights for both hotel practitioners and aspiring professionals.
Pengaruh Literasi Keuangan Dan Gaya Hidup Terhadap Pengelolaan Keuangan Mahasiswa Risma Nurfadzilah; Krisnawati Setyaningrum Nugraheni
Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis Vol. 5 No. 3 (2025): November : Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jaemb.v5i3.7784

Abstract

This study aims to analyze the influence of financial literacy and lifestyle on financial management among students of the S1 Management Study Program at STIEPARI. Using a quantitative method with a sample of 92 students selected through the Slovin formula, data were collected through questionnaires using a Likert scale and analyzed using multiple linear regression. The results show that financial literacy has a positive and significant effect on financial management (β=0.544; p<0.001), while lifestyle also has a significant effect but with a smaller contribution (β=0.015; p=0.040). The model explains 26.3% of the variation in student financial management (R²=0.263). These findings confirm the importance of improving financial literacy and lifestyle management to enhance student financial management
HerbaNomics : Pemberdayaan Perempuan melalui Inovasi Minuman Rempah Kekinian Berbasis TOGA Nugraheni, Krisnawati Setyaningrum; Palupiningtyas, Dyah; Erawati, Ambar Dwi; Setiawan, Khanea Biru; Pramudya, Aditya Linggar
Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat Vol. 6 No. 1 (2026): Januari 2026 - Jurnal Altifani Penelitian dan Pengabdian kepada Masyarakat
Publisher : Indonesian Scientific Journal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59395/altifani.v6i1.991

Abstract

Program HerbaNomics bertujuan memberdayakan perempuan di Perumahan Green Semesta RT 02 RW 04, Kelurahan Wates, Semarang melalui pemanfaatan Tanaman Obat Keluarga (TOGA) menjadi produk minuman rempah kekinian. Data BPS Kota Semarang (2023) menunjukkan Indeks Pembangunan Manusia (IPM) perempuan menurun 1,09% sementara IPM laki-laki meningkat 0,61%, mengindikasikan kesenjangan gender dalam pembangunan ekonomi. Program dilaksanakan dengan melibatkan 20 ibu-ibu PKK melalui metode pelatihan, workshop, dan pendampingan intensif. Hasil menunjukkan peningkatan signifikan pada pengetahuan dan keterampilan mitra dengan rata-rata 93. Program menghasilkan 5 varian produk minuman rempah kekinian (Creamy Beras Kencur, Bubble Gum Rempah, Es Telang Coco, Jahe Latte, dan Sarabba Latte) dengan 80% peserta menguasai minimal 3 varian produk. Peningkatan growth mindset dan kepercayaan diri berwirausaha terlihat dengan berminat melanjutkan usaha. Program berkontribusi pada SDGs Goal 3, 5, 8, dan 12, mendukung IKU 2 dan 5, Asta Cita poin 3 dan 4, serta RIRN fokus pengentasan kemiskinan dan pengembangan UMKM.
PELATIHAN PELAYANAN PRIMA SEBAGAI UPAYA MENINGKATKAN WISATA UNGGULAN DI KOTA SALATIGA Aletta Dewi Maria; Krisnawati Setyaningrum Nugraheni
Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Vol. 2 No. 1 (2022): April : Jurnal Pengabdian Kepada Masyarakat Indonesia (JPKMI)
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpkmi.v2i1.65

Abstract

Pelayanan prima atau juga dikenal dengan excellent service adalah upaya untuk memberikan pelayanan terbaik kepada para pelanggan. Tujuan dari pelayanan ini untuk meningkatkan kepuasan pelanggan. Kota salatiga merupakan salah satu kota di Jawa Tengah yang memiliki potensi yang cukup besar sebagai wisata unggulan di Jawa Tengah.Pengabdoan Masyarakat STIEPARI berupa untuk mewujudkan Salatiga menjadi wisata unggulan di Jawa tengah yaitu dengan memberikan pelatihan pelayanan prima terhadap masyarakat terutama di 3 kelurahan yaitu Kelurahan Ledok, Tegalrejo, dan Kumpulrejo. Pelaksanaan kegiatan dilakukan dalam tiga tahapan yaitu tahap sosialisasi dan persiapan, tahap implementasi, dan tahap evaluasi. Pada tahapan pertama, dilakukan koordinasi internal tim pelaksana kegiatan maupun koordinasi eksternal yang melibatkan mitra kegiatan, tahapan implementasi merupakan proses koordinasi melalui FGD yang hadir dan beberapa komunitas masyarakat dan juga pemerintah terkait, tahap Praktek Lapangan melalui observasi langsung ke lapangan dan tahapan terakhir berupa evaluasi kegiatan, yaitu evaluasi teknis dan evaluasi melalui diskusi langsung dengan beberapa pihak untuk mencapai kesimpulan.
Co-Authors Aletta Dewi Maria Aletta Dewi Maria Ambar Dwi Erawati Ambar Dwi Erawati Ani Puspitasari Ardi, Rudi Prasetyo Aswan, Muhammad Kholil Aswan, Mukhamad Kholil Bambang Guritno Bambang Guritno Baskara Katri Anandhito Bethary Hanandriati C Susmono Widagdo C Susmono Widagdo Cahyaningtyas, Frisca Dwi Deviana Wulandari Dita Aulia Rachma Nurul Farida Dita Aulia Rachma Nurul Farida Dyan Triana Putra Enik Rahayu Enik Rahayu Enrico Krisnanda Aditya Wicaksono Euodia Bernike Farah Nabilah Binti Yaacob Febe Humble Kristanto Fitri Handayani Harefa Ganda Subrata Guntur Suryaning Hadi Hanandriati, Bethary Hardiani, Wenefrida Ardhian ayu Hesky Ilham Ikhlasandi Intan Aprillia Antaragiva Istiqomah, Anisa Julian Andriani Putri Julius Buulolo Laksono Hujianto Lena Putri S Lidya Tristianti Lusy Diah Maria Corazon Lay Corbafo Maria Th, Aletta Dewi Mawastri, Desvita Diananggun Mochamad Ainan Mochamad Miswanto Gunawan Mochamad Miswanto Gunawan   Muhammad Aji Pamungkas Nabilah Binti Muhammad Nina Mistriani Palupiningtyas, Dyah Permana, Aditya Agung Pramudya, Aditya Linggar Ratnasari, Devi Ray Octafian Renny Aprilliyani Renny Aprilliyani Risma Nurfadzilah Rohula Utami Romana Verlinda Laia Rudi Prasetyo Ardi Ruth Desna Sari Dachi Sajia Ferdousi Saleha, Ayu Siti Samtono Samtono Samtono Samtono Sanea Ayu Juliani Septa Intiar Septiana Raihan Saputri Setiawan, Khanea Biru Sitta Aula Hanifah Supriyadi, Andhi Titimawati Gulo Tri Maryani Tri Maryani   Tutik Tutik Tuwuh Adhistyo Tuwuh Adhistyo M.Par SE Wijoyo Tuwuh Adhistyo W Umar Abdul Jabbar Wardono, Tino Indra Wau, Windi Dharmayanti Wenefrida Ardhian Ayu Wicaksono, Enrico Krisnanda Aditya Widagdo, C Susmono Yema Charista Zelda Yonius Zebua Yosiano, Theofilus Christo YR Satatoe