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All Journal JURNAL SISTEM INFORMASI BISNIS TEKNOLOGI: Jurnal Ilmiah Sistem Informasi Jurnal Informatika dan Teknik Elektro Terapan Jurnas Nasional Teknologi dan Sistem Informasi Register: Jurnal Ilmiah Teknologi Sistem Informasi Sistemasi: Jurnal Sistem Informasi Jurnal Sisfokom (Sistem Informasi dan Komputer) JURNAL TEKNOLOGI DAN OPEN SOURCE Jurnal Teknologi Sistem Informasi dan Aplikasi JOISIE (Journal Of Information Systems And Informatics Engineering) Jurnal Ekonomi Manajemen Sistem Informasi bit-Tech Jurnal Ilmiah Sains dan Teknologi JATI (Jurnal Mahasiswa Teknik Informatika) Jifosi Nusantara Science and Technology Proceedings Journal of Computer and Information Systems Ampera Djtechno: Jurnal Teknologi Informasi JUSTIN (Jurnal Sistem dan Teknologi Informasi) International Journal Of Computer, Network Security and Information System (IJCONSIST) Journal of Computer Science and Information Systems (JCoInS) Jurnal Sains dan Teknologi Innovative: Journal Of Social Science Research Madani: Multidisciplinary Scientific Journal ILTEK : Jurnal Teknologi Scientica: Jurnal Ilmiah Sains dan Teknologi Jurnal Ilmiah Sistem Informasi Jurnal Komunitas (Komunikasi Tiada Batas) Submit : Jurnal Ilmiah Teknologi Informasi dan Sains
Wulansari, Anita
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KAJIAN LITERATUR (SYSTEMATIC LITERATURE REVIEW) : IT PERFORMANCE MEASUREMENT PADA PERUSAHAAN JASA Akbar, Nasrul Fadhila; Ramadi, Fahryan Putra; Dewa, Rayhan Kusuma; Wulansari, Anita
Scientica: Jurnal Ilmiah Sains dan Teknologi Vol. 2 No. 1 (2024): Scientica: Jurnal Ilmiah Sains dan Teknologi
Publisher : Komunitas Menulis dan Meneliti (Kolibi)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.572349/scientica.v2i1.794

Abstract

Abstract Pengukuran kinerja Teknologi Informasi (TI) di perusahaan jasa menjadi topik sentral dalam literatur akademis yang semakin berkembang. Penelitian ini menjelajahi konsep dan praktik pengukuran kinerja TI dalam konteks unik perusahaan jasa. Tinjauan literatur mencakup definisi dan konsep kinerja TI, indikator kinerja utama (KPI) dalam konteks TI, pemodelan kinerja TI dalam perusahaan jasa, faktor-faktor yang mempengaruhi kinerja TI, pengukuran kinerja TI dalam lingkungan bisnis jasa, dan hubungan antara kinerja TI dan keberhasilan organisasi. Metodologi penelitian menggunakan pendekatan Systematic Literature Review untuk mengidentifikasi dan mengevaluasi temuan-temuan kunci dari literatur yang relevan. Hasil penelitian menunjukkan adanya kesenjangan dalam literatur terutama dalam pemahaman holistik terhadap pengukuran kinerja TI di perusahaan jasa, dengan fokus pada efisiensi operasional, kepuasan pelanggan, inovasi, adaptabilitas, analisis data, dan keamanan. Dalam konteks perusahaan jasa, efisiensi operasional yang ditingkatkan dapat memberikan keuntungan kompetitif, sementara kepuasan pelanggan dan inovasi menjadi kunci dalam menciptakan nilai tambah. Meskipun literatur menyoroti pentingnya adaptabilitas dan analisis data, masih ada kebutuhan untuk penelitian lebih lanjut yang mengeksplorasi dampak faktor-faktor kontekstual dan mengintegrasikan pengukuran kinerja TI ke dalam strategi bisnis jangka panjang.
Penerapan Model DeLone & McLean dalam Menilai Kesuksesan dan Kapabilitas Pengguna Sistem Informasi di Industri Logistik Rivera, Farel Brahmantyah; Wulansari, Anita; Safitri, Eristya Maya
Jurnal Teknologi Sistem Informasi dan Aplikasi Vol. 7 No. 3 (2024): Jurnal Teknologi Sistem Informasi dan Aplikasi
Publisher : Program Studi Teknik Informatika Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/jtsi.v7i3.41981

Abstract

The Integrated Depot Management System is an integrated information system developed at PT. Masaji Tatanan Kontainer Indonesia as the primary platform for the company's operational and marketing activities aimed at achieving competitive advantage, adapting to the market, and achieving significant improvement through consistency, creativity, and innovation. This research aims to evaluate the success of the Integrated Depot Management System application using the DeLone & McLean Success Model. This study adapts 6 main variables from D&M: Service Quality, System Quality, Information Quality, User Satisfaction, Intention to Use, and Net Benefits, integrating the external variable User Capability with data processing techniques using SEM-PLS. Fourteen hypotheses were formulated to evaluate the relationships among the developed success dimensions. Of the 14 proposed hypotheses, nine were accepted and five were rejected. The findings indicate that the Integrated Depot Management System requires development in terms of quality, starting from system quality, service, and the quality of information provided. This development is necessary to achieve user desires and satisfaction in using the application to fulfill the company's vision and mission.
Analisis Faktor Yang Memengaruhi Minat Dan Perilaku Penggunaan Learning Management System Dengan Model UTAUT Sabila, Fariza Nanda; Suryanto, Tri Lathif Mardi; Wulansari, Anita
Innovative: Journal Of Social Science Research Vol. 4 No. 2 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i2.9704

Abstract

Penggunaan teknologi informasi dan perkembangannya dalam dunia pendidikan membantu dalam meningkatkan kualitas pendidikan. Pendidikan yang berkualitas dapat tercipta jika proses belajar mengajar dilakukan dengan sebaik mungkin. Salah satunya dengan cara menerapkan teknologi informasi dalam proses pembelajaran. Learning Management System (LMS) merupakan salah satu bentuk implemetasi dari perkembangan teknologi informasi. Namun pada implementasinya, LMS kurang mendapatkan popularitas yang cukup. Kurangnya minat pengguna dalam menggunakan LMS membuat sistem tersebut tidak digunakan secara maksimal. Penelitian ini bertujuan untuk mengetahui tentang faktor-faktor apa saja yang memengaruhi minat serta perilaku siswa terhadap penggunaan LMS dengan menggunakan model Unified Theory of Acceptance and Use of Technology (UTAUT). Hasil responden dalam penelitian ini sejumlah 354 siswa yang terdiri dari kelas X, XI, dan XII. Berdasarkan hasil analisis diperoleh bahwa Performance Expectancy, Effort Expectancy, Social Influence berpengaruh signifikan terhadap Behavioral Intentions. Selain itu Behavioral Intentions juga memperoleh hasil yang signifikan terhadap Use Behavior. Sedangkan Facilitating Conditions tidak memiliki korelasi yang signifikan terhadap Use Behavior.
Analisis Kesuksesan Layanan Digital Perguruan Tinggi Menggunakan Model Delone & McLean untuk Meningkatkan Kepuasan Pengguna Wulansari, Anita; Kartika, Dhian Satria Yudha; Najaf, Abdul Rezha Efrat; Suryanto, Tri Lathif Mardi; Faroqi, Asif
Jurnal Sistem Informasi Bisnis Vol 14, No 2 (2024): Volume 14 Nomor 2 Tahun 2024
Publisher : Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21456/vol14iss2pp153-161

Abstract

Implementation of ICT in various services in tertiary institutions needs to be accompanied by good quality. Therefore, it is necessary to evaluate to ensure the success of the service. The study aims to analyze the relationship between system quality, information quality and service quality to user satisfaction and then the relationship between user satisfaction to net benefit. In addition, three different system, namely academic information system, student portal and credit point system were evaluated to obtain broader understanding on those relationship. Survey data were collected from 451 students using those systems. SEM-PLS was applied to the obtained data. According to the empirical results, factors affected user satisfaction on academic information system was different than student portal and credit point system. However, it was found that user satisfaction affected net benefit. As a result, the successful factors on academic information system, student portal and credit point system were different. Thus, it was necessary to put a careful attention on the improvement aspect on each of those system. This paper aims to analyze factors affecting online services success to increase user satisfaction.
Stock Management Information System Audit at CV Gudcare Indonesia Corp using COBIT 5 Nurhayati, Eli; Puspita, Silvy Milda; Putri, Rhizma Elliza; Choirila Vernanda, Isyana Valda; Wulansari, Anita
Sistemasi: Jurnal Sistem Informasi Vol 13, No 3 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i3.3807

Abstract

CV Gudcare Indonesia Corp is a company that operates in the fragrance or perfume sector and oversees 2 brands within it. CV Gudcare Indonesia has an information system that is used to carry out stock management. The evaluation was carried out to ensure that the use of information system CV Gudcare Indonesia Corp was running effectively and in line with organizational goals and was able to fulfill the company's vision and mission. Using the COBIT 5 framework subdomains APO10 and APO11, which is useful for measuring the capability level of the performance of the stock management website and knowing how far the process is going. The results of the evaluation that have been carried out show that the capability level gap value produced in the APO10 process is 2, with the Managed Suppliers process at Level 1 (Performed). Meanwhile, in the APO11 domain, the resulting capability level gap value was found to be 2, with the Managed Quality process being at Level 1 (Performed). In future research, more process domains can be added in both the Governance and Management areas, so that evaluations can be carried out more comprehensively.
The Influence of the Success of the Surabaya Citizens' Love Application using TAM and Delone Mclean pradana, brillyan putra; Wulansari, Anita; Safitri, Eristya Maya
Sistemasi: Jurnal Sistem Informasi Vol 13, No 5 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i5.4609

Abstract

The Surabaya City Government launched an application based on an internet site or web page in the form of a data collection system carried out by the local Kader Surabaya Hebat (KSH) to record various problems in the community related to poverty and health problems, the application was named the Sayang Warga Application (ASW). The application that was launched does not mean it has shortcomings because until now the application has never been maintained, causing ASW to be considered less than optimal and this clearly hinders the performance of users in conducting data collection. This study uses the right method to achieve a goal. From what can be traced and studied, the appropriate method is to use a quantitative method. This study uses the Partial Least Square-Structural Equation Model (PLS SEM) method. The results of 12 variable relationship paths, 4 variable path relationships were declared insignificant and rejected because the T-test and P-value values were below 1.96 and 0.05, while 8 variable path relationships were declared significant and accepted because the T-test and P-Value values were above the threshold, namely 1.96 and 0.05. Furthermore, the results of the analysis of factors that influence the success of use in ASW can be concluded, the results of the hypothesis test indicate that perceived ease of use has a positive and significant effect on perceived usefulness. Because the hypothesis path has the highest value with a T-test of 6,560 with a P-Value of 0.000
Analisis Kesuksesan Learning Management System (LMS) Menggunakan Model ISSM Pada PT. XYZ Rasyidin, Reghi Givansa; Faroqi, Asif; Wulansari, Anita
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 5 No. 2 (2023): Jurnal Ekonomi Manajemen Sistem Informasi (November - Desember 2023)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/jemsi.v5i2.1689

Abstract

The use of the Learning Management System (LMS) is one form of technological advancement in the field of education used by PT. XYZ, where PT. XYZ provides a learning platform using this method. The Learning Management System method, which is considered a one-way learning method, raises issues where users can only access learning materials in the form of videos but cannot interact with the instructors, making it impossible for users to ask questions related to the material provided. This has an impact on users who are deemed not to be maximizing their understanding and ability to answer questions related to the given material. This research aims to explore the factors of the effectiveness of the Learning Management System at PT. XYZ based on the DeLone and McLean (DLML) model. The research method used in this study is quantitative. The results of this research are that the factors that most influence the success of the Learning Management System are User Satisfaction and Net Benefits, where these two indicators are influenced by System Quality, Information Quality, and Service Quality. The results of the hypothesis testing indicate that these factors have a positive influence, especially on User Satisfaction with the Learning Management System, which is the Net Benefit. This is supported by the results of the hypothesis testing, which show that the original sample has the highest value for the User Satisfaction variable compared to other variables.
EVALUASI TINGKAT KAPABILITAS E-GOVERNMENT DINAS KOMUNIKASI DAN INFORMATIKA KABUPATEN LAMONGAN MENGGUNAKAN FRAMEWORK COBIT 5 Farizd, Mohammad; Mukaromah, Siti; Wulansari, Anita
Jurnal Informatika dan Teknik Elektro Terapan Vol. 12 No. 3 (2024)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v12i3.4766

Abstract

Penerapan teknologi informasi berperan penting dalam menyediakan dan menyederhanakan proses bisnis terhadap sebuah instansi. Dinas Komunikasi dan Informatika Kabupaten Lamongan telah melakukan pengimplementasian e-government atau sering dikenal dengan SPBE. Dalam pelaksanaan manajemen risiko keamanan informasi pada e-government di Diskominfo Kabupaten Lamongan masih belum mencapai tingkat optimal. Sehingga perlu diperlukannya pengukuran tingkat kapabilitas melalui penerapan kerangka kerja COBIT 5 denagan proses yang diukur yaitu APO12 Mengelola Risiko, APO13 Mengelola Keamanan, dan DSS05 Mengelola Layanan Keamanan. Hasil tingkat kapabilitas dari manajemen risiko keamanan informasi pada Diskominfo Kabupaten Lamongan terhadap proses APO12 dan DSS05 berada level 1 sedangkan APO13 mencapai pada level 2. Dengan demikian, ketiga proses tersbeut telah dijalankan dan sebagian besar pencapaiannya didukung oleh bukti yang cukup serta untuk proses APO13 telah diterapkan dan dikelola dengan tepat.
EVALUASI KEPUASAN PENGGUNAAN LEARNING MANAGEMENT SYSTEM CANVAS PADA MAHASISWA MSIB MENGGUNAKAN MODEL TAM DAN MODEL ISSM Simaremare, Eklesia; Mukaromah, Siti; Wulansari, Anita
Jurnal Informatika dan Teknik Elektro Terapan Vol. 12 No. 3 (2024)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v12i3.4918

Abstract

Seiring perkembangan teknologi informasi, penggunaan Learning Management System (LMS) dalam pendidikan semakin meningkat, terutama dengan penggunaan LMS Canvas oleh PT. Revolusi Cita Edukasi (RevoU Tech Academy) sebagai mitra resmi program MSIB. Learning Management System Canvas dipilih karena kemampuannya dalam menyediakan  pembelajaran daring yang interaktif dan efisien. Penelitian ini bertujuan untuk mengevaluasi kepuasan dan niat keberlanjutan penggunaan Learning Management System Canvas pada mahasiswa MSIB menggunakan model Technology Acceptance Model (TAM) dan Information System Success Model (ISSM). Dengan melibatkan data dari 290 mahasiswa MSIB di RevoU Tech Academy di lakukan analisis dengan teknik SEM-PLS menggunakan SmartPLS 3.2.9, melalui uji outer model, inner model, dan hipotesis. Hasil penelitian menunjukkan bahwa persepsi mudah penggunaan (perceived ease of use), persepsi kegunaan (perceived usefulness), dan kepuasan pengguna (user satisfaction) secara signifikan berpengaruh terhadap niat untuk terus menggunakan LMS Canvas. Penelitian ini memberikan wawasan yang berharga bagi RevoU dalam memahami penerimaan mahasiswa terhadap LMS Canvas, serta sebagai dasar evaluasi untuk meningkatkan dan mengembangkan LMS Canvas dan pendekatan pembelajaran daring mereka.
PENGARUH ORGANIZATIONAL READINESS, DIGITAL ORGANIZATIONAL CULTURE, DAN DIGITAL CAPABILITIES TERHADAP IMPLEMENTASI DIGITAL INNOVATION DISKOMINFO JATIM Alifansa, Dimas Mirza; Safitri, Eristya Maya; Wulansari, Anita
Jurnal Informatika dan Teknik Elektro Terapan Vol. 12 No. 3 (2024)
Publisher : Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/jitet.v12i3.4968

Abstract

Inovasi digital pada bidang pemerintahan dapat terlihat pada penerapan e-government. Di Indonesia, banyak lembaga pemerintahan yang menerapkan e-government salah satunya DISKOMINFO JATIM. Akan tetapi, terdapat permasalahan penerapan inovasi digital seperti e-government tidak terintegrasi, teknologi yang tidak memadai, aplikasi yang masih minim, dan keterampilan TIK aparat negara yang masih belum memadai. Penelitian ini bertujuan untuk melakukan analisis pengaruh faktor kesuksesan implementasi inovasi digital dengan hasil dari penelitian ini adalah hasil olahan data penelitian dan rekomendasi untuk DISKOMINFO JATIM dalam meningkatkan kesuksesam implementasi inovasi digital. Peneliti menggunakan Digital Innovation Model dengan melibatkan 196 pegawai DISKOMINFO JATIM sebagai responden kuesioner penelitian. Dari hasil yang didapatkan menunjukkan bahwa semua variabel Digital Innovation Model mempengaruhi kesuksesan implementasi inovasi digital pada DISKOMINFO JATIM secara positif. Melalui hasil tersebut, peneliti merekomendasikan untuk meningkatkan dan melestarikan kesiapan organisasi, budaya digital organisasi, kapabilitas digital, serta proses inovasi digital pada DISKOMINFO JATIM dengan mulai menciptakan kebijakan atau SOP yang fleksibel dan terbuka akan teknologi digital serta melakukan pelatihan untuk meningkatkan keterampilan digital tiap pegawai.
Co-Authors 'Uyun, Khurrotul Abdul Rezha Efrat Najaf Adelia Sefri Larasati Adi Suryaputra, Bagus Adiyono, Bagus Dwi Putra Agussalim, Agussalim Akbar, Nasrul Fadhila Akmal, Faiza Al Abiyyi, M Faiq Alief, Muhammad Dian Nur Alifansa, Dimas Mirza Amalia, Indira Setia Ananda Setya Nugroho, Adi Anggoro, M. Novianto Anggreani, Nilam Kumallah Aprillia Putri, Lintang Arochma, Novita Maulana Arumdapta, Gemintang Aqsa Arya Bhisma, Vishnu Asif Faroqi Astuti Triana, Nani Aulia, Virdha Rahma Aurabillah, Bilqis Bagus Sutigar, Moh. Bayu Berliana, Ni Made Billah, Mu'tasim Carolina, Hennika Choirila Vernanda, Isyana Valda Citra Fadhlilla, Novia Daffa Maulana, Teduh Danendra , Raden Abhirama Rakha Devi, Ditha Lozera Dewa, Rayhan Kusuma Dhian Satria Yudha Kartika Dinda Mega Savitri F.N, Aryananda Fahrezi, Michael Fakhira Ardini, Ayu Faradillah, Safna Farhan, Farrel Farizd, Mohammad Fatzali, Abrila Febriani, Dewi Sinta Firdaus, Lintang Firmansyah , Wildan Hafiz Fitri Ana Wati, Seftin Hanifa, Fatya Ida Ayu Putu Sri Widnyani Immah Inayati, Immah Irmansyah, Dimas Kamila, Alifia Nur Kusumaningayu, Apriliana Pramesinta Laksono, Cindy Fitri Latipah, Latipah Lokatara, Beryl Ardhana Martapura, Intania Rachman Maulana, Ribas Satria Maya Safitri , Eristya Maya Safitri, Eristya Mohamad Iqbal Noval Firmansyah, Adrian Nugraha, Rizky Ilman Nur Rahma, Syarifah Nurcahyani, Anisa NURHAYATI, ELI pradana, brillyan putra Praditya A.N, M Ilham Prapanca, Juniar Sandra Pratama, Arista Pratama, Muhammad Aldi Prayogidianto , Achmad Lukman Purnaningsih, Elwis Ghaitza Puspita, Silvy Milda Putri, Callista Harnit Putri, Rhizma Elliza Qonata, Rido Izril Rabbani, Alfatur Rafika Rahmawati Rafli Alfarisqi, Muhammad Rahmah, Safina Nur RAHMAWATI, NADIA ERINNA Rama Febrianto, Adhe Ramadi, Fahryan Putra Ramdhani, Moch. Abdillah Emha Rasyidin, Reghi Givansa Razaqi, Imam Arizal Ridwandono, Doddy Rivera, Farel Brahmantyah Robawa, Rizki Setyo Putro Sabila, Fariza Nanda Sabila, Radhiya Safitri, Eristya Maya Saputra, Mohamad Ivan Setiabudhi, Adimas Syiraa Setiya Ratih, Dini Simaremare, Eklesia Sinaga, Dwianna Sitompul, Byanca Rebecca Yocelyn Sitompul, Enjeliana Tiara Rahayu Ada, Sesilia Tri Puspa Rinjeni Trinanda Sanni, Bella Vergie Sopaheluwakan, Brilliant Wahyuni, Eka Dyar Wastatama , Sayyid Aqil Wicaksono, Tegar Adi Widya Pratiwi Wuryanto, Kevin Yohanes