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All Journal E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal SOLMA Jurnal Bisnis Terapan Journal of Tourism Destination and Attraction Jurnal Ilmiah Edunomika (JIE) Jurnal Sains dan Teknologi Gadjah Mada Journal of Tourism Studies Jurnal Hospitality dan Pariwisata Jurnal Industri Kreatif dan Kewirausahaan Jurnal Bisnis dan Kewirausahaan (Journal of Business and Entrepreneurship) Community Development Journal: Jurnal Pengabdian Masyarakat Edutourism : Journal Of Tourism Reseach Jurnal Abdimas Pariwisata Journal FAME (Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management JURNAL HOSPITALITI DAN PARIWISATA Humanism : Jurnal Pengabdian Masyarakat SABBHATA YATRA : Jurnal Pariwisata dan Budaya Interdisciplinary Social Studies JURNAL ILMIAH GLOBAL EDUCATION Journal of Research on Business and Tourism Prosiding Konferensi Nasional PKM-CSR Global Research on Tourism Development and Advancement (GARUDA) PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia Jurnal Pariwisata Indonesia JELAJAH: Journal of Tourism and Hospitality Jurnal Manajemen Perhotelan International Journal of Travel, Hospitality and Events ETAM: Jurnal Pengabdian kepada Masyarakat PENA ABDIMAS : Jurnal Pengabdian Masyarakat Warta Pariwisata Jurnal Pariwisata Nusantara Jurnal Ilmu Multidisplin Jurnal AKAL: Abdimas dan Kearifan Lokal Nawasena: Jurnal Ilmiah Pariwisata Media Bina Ilmiah Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Advances in Tourism Studies Journal of Multidisciplinary Research and Innovation (JMRI) TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata Advances in Tourism Studies
Yulius, Kevin Gustian
Universitas Pelita Harapan
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Pelatihan Keterampilan Berkomunikasi pada Departemen Kantor Depan Hotel untuk Siswa SMK Gema Gawita Tangerang Yulius, Kevin Gustian; Jonatan, Charity Leticia; Fabianto, Jennifer; Cahyadi, Leony
Jurnal ETAM Vol. 4 No. 3 (2024): OCTOBER
Publisher : Politeknik Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46964/etam.v4i3.984

Abstract

Abstrak Pekerja di industri perhotelan seharusnya mendapatkan pelatihan pekerjaan khusus berdasarkan pekerjaan mereka karena hal ini akan menciptakan reputasi yang lebih baik untuk hotel. Kebutuhan akan pelatihan, tidak peduli di mana Anda berada dalam tingkat pendidikan, sangat penting, terutama dalam industri yang memerlukan pekerja berketerampilan dengan pelatihan dan pengetahuan yang tepat. Ada pekerja di industri perhotelan di Indonesia yang sebagian besar berasal dari sekolah vokasi, yang menimbulkan kesenjangan antara harapan industri perhotelan dan kurikulum sekolah vokasi. Diamati bahwa SMK Pariwisata Gema Gawita tidak menawarkan kelas mengenai keterampilan komunikasi di departemen front office di sebuah hotel. Oleh karena itu, tujuan dari kegiatan pelayanan masyarakat ini adalah memberikan sesi pelatihan bagi siswa di SMK Pariwisata Gema Gawita mengenai keterampilan komunikasi yang diperlukan di departemen front office. Hasil dari program pelatihan dievaluasi menggunakan pre-test dan post-test yang didistribusikan kepada peserta. Hasilnya menunjukkan dampak positif dan signifikan dari program pelatihan yang terlihat dalam perbandingan hasil pre-test dan post-test serta melalui formulir umpan balik yang didistribusikan. Kata Kunci: Hotel, Kantor Depan, Keterampilan Komunikasi, Pelatihan, Sekolah Menengah Kejuruan
Explaining Revisit Intention in Culinary Tourism: Case Study of Pekalongan, City of Batik Yulius, Kevin Gustian; Franky Nilson Sudirman; Theovanus
EDUTOURISM Journal Of Tourism Research Vol. 6 No. 02 (2024): Hospitality & Tourism Management
Publisher : Samarinda State Polytechnic

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53050/ejtr.v6i02.1228

Abstract

Culinary tourism has become an important sector of the global tourism industry, offering destinations the opportunity to showcase their cultural identity through food. Pekalongan, a city renowned for its batik heritage, also possesses a rich culinary tradition that reflects its unique cultural identity. Despite its potential, Pekalongan has faced challenges in sustaining its tourism industry, highlighting the need to explore factors that encourage tourists to return. This study investigates the influence of seven factors—Attitude, Emotional Value, Local Food & Beverage Image, Health Value, Prestige Value, Price Value, and Taste/Quality Value—on revisit intention among urban tourists. Using a quantitative, non-experimental design, data were collected from 176 respondents through structured questionnaires and analyzed using multiple regression analysis. The findings reveal that Emotional Value and Taste/Quality Value significantly influence revisit intention, underscoring the importance of emotional connections and high-quality food in motivating repeat visits. Other factors, such as Attitude, Local Food & Beverage Image, and Price Value, contributed to the overall tourist experience but did not independently predict revisit intention. These results suggest that Pekalongan should prioritize strategies that enhance tourists’ emotional engagement and ensure consistent food quality to foster loyalty and increase revisit rates. The study contributes to the understanding of culinary tourism dynamics in smaller cities and provides actionable insights for stakeholders aiming to revitalize tourism through authentic and memorable culinary experiences. Future research should explore additional factors influencing revisit intention and their interactions to provide a more comprehensive understanding of tourist behavior.
Aspek Pemasaran pada Bisnis Her Haven Guest House di Jakarta Pusat Yulius, Kevin Gustian; Wilson, Richard
PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia Vol 7 No 1 (2024): PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia
Publisher : Perkumpulan Pendidik Kewirausahaan Indonesia (Perwira Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21632/perwira.7.1.41-49

Abstract

This study aims to access the potential market for the establishment of Her Haven Guest House, a specialized accommodation designed for female travellers which located in Central of Jakarta. A market survey being used for the research methodology, where the author distributed the questionnaires to the targeted respondents. The study focused on the market and marketing analysis, where the author used SWOT analysis and Porter’s Five Forces. SWOT analysis being used to identify the strength, weakness, opportunities, and threat, while the Porter’s Five Forces being used to identify the level of competitive in accommodation industry. This analysis is conducted to understand the opportunities and the competitive that need to be encounter by Her Haven Guest House. The outcomes of this study are expected to provide insight for the market potential that Her Haven Guest House could have. Additionally, the author hoping that this study might be used as reference for the potential investor seeking to invest in specialized accommodation for female.
WARUNG PECAK DUREN: KULINER TRADISIONAL SUNDA BERKELANJUTAN DI KOTA MODERN TANGERANG SELATAN Yulius, Kevin Gustian; Jovan Emanuel, Valentino; Ashtyn Pakasi, Deandra; Alexander, Rafael
SABBHATÃ YATRA : Jurnal Pariwisata dan Budaya Vol 5 No 2 (2024): SABBHATA YATRA : Jurnal Pariwisata dan Budaya
Publisher : STABN Raden Wijaya Wonogiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53565/sabbhatayatra.v5i2.1379

Abstract

Penelitian ini bertujuan untuk menganalisis strategi keberlanjutan kuliner tradisional Sunda dalam menghadapi tantangan urbanisasi dan globalisasi di Kota Tangerang Selatan, dengan studi kasus Warung Pecak Duren. Warung ini dikenal dengan keunikannya dalam menyajikan hidangan khas Sunda, seperti pecak ikan, yang disajikan menggunakan metode masak tradisional dan bumbu khas. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus, di mana data dikumpulkan melalui wawancara dengan pemilik dan pengunjung warung, serta observasi langsung. Analisis SWOT dan SOAR digunakan untuk mengidentifikasi kekuatan, kelemahan, peluang, dan ancaman yang dihadapi oleh Warung Pecak Duren, serta aspirasi dan hasil yang ingin dicapai. Hasil penelitian menunjukkan bahwa tantangan utama yang dihadapi adalah aksesibilitas lokasi dan persaingan dari restoran modern, namun warung ini mampu bertahan melalui pemanfaatan strategi pemasaran digital, kolaborasi dengan influencer kuliner, serta diversifikasi menu untuk menarik pelanggan baru. Selain itu, keterikatan pelanggan terhadap nilai-nilai budaya dan tradisi juga berkontribusi pada keberlanjutan bisnis ini. Penelitian ini memberikan wawasan bagi pengusaha kuliner tradisional dalam mengadaptasi usaha mereka di tengah dinamika modernisasi, sekaligus mendukung pelestarian warisan budaya lokal.
INOVASI 20 RESEP COCKTAIL DARI 10 DESTINASI SUPER PRIORITAS DI INDONESIA SEBAGAI SARANA PROMOSI PARIWISATA Tarore Rumani, David Hendrick; Hagan Mario Susanto; Kevin Gustian Yulius; Theodosia C. Nathalia
JURNAL ILMIAH EDUNOMIKA Vol. 9 No. 1 (2025): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study explores the innovation of cocktail recipes inspired by the distinctive features of Indonesia's 10 Super Priority Destinations. The cookbook blends local spices with cultural narratives, aiming to create unique recipes that embody the identity of each destination while supporting sustainable tourism efforts. These recipes are carefully designed to showcase the richness of Indonesian flavors through rempah (spices) such as ginger, turmeric, and cinnamon, paired with visual elements reflecting each destination’s natural beauty, such as tropical beaches and lush green landscapes. The combination of culinary artistry and cultural storytelling transforms the cookbook into more than just a recipe collection—it becomes a strategic tool for promoting Indonesian tourism and cultural heritage. The research applies an iterative design process, involving audience feedback and testing, to refine the content and ensure it aligns with audience preferences. The visual aesthetics of the cookbook, including layout design, illustrations, and photography, emphasize readability and cultural relevance. The findings highlight the importance of incorporating cultural and natural elements into promotional strategies for local products. By bridging culinary traditions with modern marketing techniques, this study positions the cookbook as an innovative approach to fostering global appreciation for Indonesia’s tourism and cultural diversity
THE STARLING PHENOMENON: A CASE STUDY OF ITINERANT INSTANT DRINK VENDORS IN TANGERANG REGENCY Yulius, Kevin Gustian; Titus David Fandika; Vasco A.H. Goeltom
Jurnal Industri Kreatif dan Kewirausahaan Vol 8 No 1 (2025): Jurnal Industri Kreatif dan Kewirausahaan JUNE 2025
Publisher : Universitas Sahid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36441/kewirausahaan.v8i1.2982

Abstract

This study explores the operations of Starling vendors—informal mobile sellers of instant beverages in Gading Serpong, Tangerang Regency—who represent a unique form of ultra-micro enterprise within the suburban informal economy. As urban spaces expand and formal employment remains limited, these vendors have emerged as resilient actors navigating a dynamic environment through mobility, adaptability, and customer proximity. The study aims to examine how Starling vendors sustain their businesses through operational strategies, product diversification, and customer targeting. A qualitative case study method was used, involving semi-structured interviews with ten Starling vendors, direct field observations, and document analysis. Thematic analysis was employed to extract patterns in vendor practices, customer interactions, and environmental challenges. The results show that Starling vendors demonstrate entrepreneurial agility by adjusting working hours, alternating between mobile and stationary operations, and diversifying their offerings beyond instant coffee to include snacks and cigarettes. Most customers are online motorcycle taxi drivers, office workers, and students, with cash still dominating payment methods. Key challenges include weather disruptions and spatial insecurity due to the absence of vendor-friendly policies. The study concludes that Starling vendors exemplify how ultra-micro businesses in suburban areas survive by leveraging informal infrastructures and local networks. While limited in scope, this research offers policy insights for enhancing vendor sustainability through support in digital payments, infrastructure access, and hygiene practices. Future studies should include consumer and policymaker perspectives to address public health and environmental concerns in informal mobile vending.  
CITY BRANDING “TERNATE KOTA REMPAH” DALAM PENGEMBANGAN PARIWISATA BERKELANJUTAN Yulius, Kevin Gustian
Warta Pariwisata Vol 23 No 1 (2025):
Publisher : Pusat Perencanaan dan Pengembangan Kepariwisataan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/wpar.2025.23.1.04

Abstract

City branding merupakan strategi untuk memperkuat identitas dan meningkatkan daya saing kota melalui integrasi sejarah, budaya, dan potensi ekonomi. Ternate mengusung citra “Kota Rempah” yang menonjolkan peran rempah-rempah sebagai warisan sejarah dalam jalur perdagangan maritim masa lalu, sehingga menarik wisatawan, investor, dan masyarakat lokal dengan narasi autentik. Meskipun demikian, tantangan implementasi masih muncul, terutama dalam pemanfaatan city branding dan integrasinya untuk produk kuliner berbasis rempah dalam industri ekonomi kreatif. Penelitian di masa depan harus mengkaji peran produk kuliner dalam penguatan city branding Ternate dalam konteks pariwisata berkelanjutan guna meningkatkan nilai tambah ekonomi dan pelestarian warisan budaya.
Community-Based Cultural Tourism Potential In Karangturi Tourism Village, Lasem District, Rembang Regency Sofiani, Sofiani; Yulius, Kevin Gustian; Hardjasa, Gracia Eugene
Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Vol 8 No 1 (2025): Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Ev
Publisher : Politeknik Internasional Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46837/journey.v8i1.265

Abstract

Karangturi Tourism, Lasem District, Rembang Regency, which is famous for its acculturation of Javanese and Chinese cultures, as well as the heritage of Lasem batik which is a symbol of local cultural identity. Lasem, known as "Little China" in Central Java, has rich historical and cultural values, where Lasem batik, with its distinctive motifs and colors, is the main tourist attraction. Although Karangturi Village has basic infrastructure such as hotels, hostels, and food stalls, the management of community-based tourism (CBT) is still not optimal. Limitations in local tourism management, promotion, and cultural preservation are challenges in developing this village as a culture-based tourism destination. This study aims to explore the potential of community-based cultural tourism in Karangturi Village and strategies that can increase active community participation in tourism management, with a focus on the integration of Lasem batik in the development of community-based tourism. This research will be conducted in Karangturi Village by involving various stakeholders, such as local communities, batik craftsmen, tourism business managers, and local government. Data were collected through Focus Group Discussions (FGD), semi-structured interviews, and field observations. The data obtained will be analyzed using thematic analysis, SWOT matrix. The results of the study show that Karangturi Lasem Tourism Village has a very strong cultural identity, especially in history, typical Chinese architecture, and unique Lasem batik. The existence of supporting facilities also provides added value for tourist comfort. However, challenges such as less than optimal transportation access and less than optimal promotion are obstacles that need to be overcome. Opportunities from the growing trend of cultural tourism and government support can be utilized with more aggressive and innovative marketing strategies. The contribution of this research is to make improvements in several sectors that are still less than optimal.
KEPUASAN TAMU DAN PELATIHAN KARYAWAN PADA DEPARTEMEN F&B SERVICE: STUDI KASUS DI SWISS-BELINN KRISTAL KUPANG Kevin Gustian Yulius & Jeremy Moody Koamesah
JMRI Journal of Multidisciplinary Research and Innovation Vol. 1 No. 2 (2023): August.
Publisher : Lembaga Riset dan Pengembangan Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61240/jmri.v1i2.13

Abstract

Penelitian ini membahas masalah-masalah terkait departemen Food and Beverage (F&B) Service di Swiss-Belinn Kristal Kupang. Dengan pertumbuhan signifikan dalam sektor pariwisata, hotel-hotel di wilayah Kupang perlu memberikan pelayanan luar biasa untuk memastikan kepuasan tamu tetap menjadi prioritas. Departemen F&B Service dianggap sebagai elemen kunci dalam menciptakan pengalaman tamu yang positif. Metode kualitatif digunakan dalam penelitian ini untuk mendapatkan pemahaman mendalam tentang pandangan tamu terhadap pelayanan F&B Service. Dua masalah utama diidentifikasi melalui analisis konten dan observasi langsung, yaitu kurangnya pengetahuan tentang menu dan kurangnya keterampilan interpersonal pada staf. Pelatihan karyawan diidentifikasi sebagai solusi untuk mengatasi masalah tersebut. Berbagai metode pelatihan, seperti kelas, role-play, on-the-job training, diskusi kelompok, dan studi kasus, disarankan untuk meningkatkan pengetahuan produk dan keterampilan interpersonal staf. Dengan implementasi program pelatihan yang sesuai, hotel dapat meningkatkan kualitas pelayanan dan menciptakan pengalaman menginap yang unggul bagi para tamu. Penelitian ini berkontribusi dalam membentuk praktik terbaik dalam industri perhotelan untuk menghadapi kompleksitas dan menjaga kualitas layanan yang konsisten. Dalam era globalisasi dan persaingan ketat, penelitian ini memberikan kontribusi berarti untuk mencapai keunggulan kompetitif dan meningkatkan kepuasan tamu secara keseluruhan.
BUSINESS STRATEGY INSIGHTS FROM HER HAVEN: A FEMALE-FOCUSED GUEST HOUSE IN JAKARTA Wilson, Richard; Yulius, Kevin Gustian
Jurnal Bisnis Terapan Vol. 9 No. 1 (2025): Jurnal Bisnis Terapan
Publisher : Politeknik Ubaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jbt.v9i1.7209

Abstract

The increasing demand for safe and exclusive accommodations among female travellers highlights a significant gap in the hospitality industry, particularly in urban centers like Jakarta. Her Haven Guest House aims to address this need by offering women-only lodging that prioritizes safety, comfort, and personalized experiences. This study analyses the marketing strategies required to establish Her Haven Guest House as a leading provider in this niche market. The research employs a mixed-methods approach, combining surveys, observations, and secondary data analysis to assess consumer preferences and market dynamics. Primary data was gathered through an online survey of 165 women aged 21-54 in the Greater Jakarta area, revealing a strong preference for women-only accommodations. The study applies the 8Ps marketing mix framework—Product, Price, Place, Promotion, People, Packaging, Programming, and Partnerships—to develop actionable strategies for the guest house. Additionally, a SWOT analysis identifies key strengths, weaknesses, opportunities, and threats, guiding strategic recommendations. The findings indicate that Her Haven Guest House can leverage its unique concept and strategic location to attract female travellers seeking security and exclusivity. The results highlight the importance of digital marketing, loyalty programs, and themed events in building brand awareness and customer loyalty. Furthermore, the study provides insights into managerial strategies to enhance service quality and policy recommendations for government support in promoting inclusive tourism. By addressing the specific needs of female travellers, Her Haven Guest House has the potential to contribute to the broader landscape of sustainable and inclusive hospitality.
Co-Authors A.H. Goeltom, Vasco Adrian Gurmilang Yohanes Agatha Putri Wikumala Alexander, Rafael Amelda Pramezwary Amelda Pramezwary Andy Kharisma Lontoh Anjelie Aurelia Kosasi Annabella N. Adhitya Ashtyn Pakasi, Deandra Bella Devita Cahyadi, Leony Cahyadi, Leony Carlsson, Ben Chelsye Parera, Sisilia Cherish Chriselina Clarysa Ceshsa Vanessa Darren Putra Pratama David Hendrick Tarore Rumani Davin Darmadi Davito Arfiansyah Putra Deandra A. Pakasi Deandra Ashtyn Pakasi Dudedes Timba, Yosep Fabianto, Jennifer Ferdela Fernandez Franky Nilson Sudirman Fransesco Kosiadi Goeltom, Vasco A.H. Goeltom, Vasco Adato H. Gracia Eugene Hardjasa Hagan Mario Susanto Hans, Stephany Hardjasa, Gracia Eugene Hasoloan Situmorang, Jimmy Muller Hezkiel, Jane Hulu, Meitolo Intan Christy Kusuma Ivorine Ivorine Jane Hezkiel Jessica Valencia Jimmy M. H. Situmorang Jimmy M.H. Situmorang Jimmy Muller Hasoloan Situmorang Jimmy Situmorang Jimmy Situmorang Jofanka, Servyo Johannes Kurniawan Jonatan, Charity Leticia Jonathan F Pujangga Jovan Emanuel, Valentino Juliana Juliana Juliana Juliana, Juliana Karen F. Fong Kezia Evelyn Leticia Jonathan, Charity Lyvia Clarissa Herli Mario N. Weku Mariyanto Hariyono Myrza Rahmanita Pamela F. Nugraha Parera, Sisilia Chelsye Pramono, Rudy Pratama, Darren Putra Priscillia Priscillia Putra, Davito Arfiansyah Rosianna Sianipar Rosianna Sianipar Rosianna Sianipar Samuel Musa Liha Sandra Maleachi Servyo Jofanka Sianipar, Rosianna Situmorang, Jimmy Muller Hasoloan Sofiani, Sofiani Stephany Hans Sufeno, Vanessa Geraldine Tan, Felicia Tarore Rumani, David Hendrick Then, Julita Theodosia C. Nathalia Theovanus Timba, Yosep Dudedes Timothy Y. Famdale Titus David Fandika Vasco A. H. Goeltom Vasco A.H. Goeltom Vasco Adato H. Goeltom Vasco Adato H. Goeltom Vinka P Viensa Vivian Vivian Vivian Vivian Wilson, Richard Wowor, Wulan Meiaya Wu, Tiffany Yosep Dudedes Timba Yustisia Kristiana