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All Journal E-Dimas: Jurnal Pengabdian kepada Masyarakat Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat Jurnal SOLMA Jurnal Bisnis Terapan Journal of Tourism Destination and Attraction Jurnal Ilmiah Edunomika (JIE) Jurnal Sains dan Teknologi Gadjah Mada Journal of Tourism Studies Jurnal Hospitality dan Pariwisata Jurnal Industri Kreatif dan Kewirausahaan Community Development Journal: Jurnal Pengabdian Masyarakat Edutourism : Journal Of Tourism Reseach Jurnal Abdimas Pariwisata Journal FAME (Journal Food and Beverage, Product and Services, Accomodation Industry, Entertainment Services Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management JURNAL HOSPITALITI DAN PARIWISATA Humanism : Jurnal Pengabdian Masyarakat SABBHATA YATRA : Jurnal Pariwisata dan Budaya Jurnal Bisnis Hospitaliti JURNAL ILMIAH GLOBAL EDUCATION Journal of Research on Business and Tourism Prosiding Konferensi Nasional PKM-CSR Global Research on Tourism Development and Advancement (GARUDA) PERWIRA - Jurnal Pendidikan Kewirausahaan Indonesia Jurnal Pariwisata Indonesia JELAJAH: Journal of Tourism and Hospitality Jurnal Manajemen Perhotelan International Journal of Travel, Hospitality and Events ETAM: Jurnal Pengabdian kepada Masyarakat PENA ABDIMAS : Jurnal Pengabdian Masyarakat Warta Pariwisata Jurnal Pariwisata Nusantara Jurnal AKAL: Abdimas dan Kearifan Lokal Nawasena: Jurnal Ilmiah Pariwisata Media Bina Ilmiah Pariwisata Budaya: Jurnal Ilmiah Pariwisata Agama dan Budaya Apollo: Journal of Tourism and Business Advances in Tourism Studies Journal of Multidisciplinary Research and Innovation (JMRI) TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata Advances in Tourism Studies
Yulius, Kevin Gustian
Universitas Pelita Harapan
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EDUCATING FOR IMPACT: COMMUNITY HYGIENE AND SANITATION AWARENESS FOR HOMESTAY READINESS IN WOLOGAI TENGAH Kevin Gustian Yulius; Rosianna Sianipar; Rudy Pramono
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 8 (2025): Penguatan Ekonomi Masyarakat Berbasis Ekologis untuk Mencapai Keberlanjutan Menuju Ind
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v8i0.2607

Abstract

This community service program was carried out in Wologai Tengah Village, Ende Regency, to enhance community awareness of hygiene and sanitation as part of early preparation for homestay-based tourism. The activity responded to the growing interest among local residents to participate in tourism by offering accommodations in modern houses located outside the sacred area of Kampung Adat Wologai. The training used lecture and discussion methods, with 20 participants. Training materials focused on personal hygiene, household sanitation, waste management, and water safety. Pre-test and post-test assessments were conducted to measure knowledge improvement. Results show that participants demonstrate significant learning gains, with individual score increases ranging from 50 to 70 percent. These results indicate a high level of community engagement and openness to tourism knowledge. The training serves as a foundation for future tourism readiness efforts and highlights the importance of integrating hygiene education into rural hospitality development. It also emphasizes the need for follow-up programs on guest handling, service quality, and sustainable tourism planning to support long-term goals. This program concludes that Wologai Tengah holds strong potential to grow into a culturally grounded rural tourism destination with the right knowledge support and planning. Keywords: community-based tourism; desa wisata; homestay; hygiene and sanitation
PELATIHAN PEMBUATAN MOCKTAIL TRADISIONAL DI DESA CURUG WETAN Vasco A.H. Goeltom; Jimmy Muller Hasoloan Situmorang; Kevin Gustian Yulius
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 8 (2025): Penguatan Ekonomi Masyarakat Berbasis Ekologis untuk Mencapai Keberlanjutan Menuju Ind
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v8i0.2632

Abstract

Program Pengabdian kepada Masyarakat (PKM) merupakan wujud kontribusi perguruan tinggi dalam menyebarluaskan pengetahuan dan keterampilan kepada masyarakat. PKM yang dilaksanakan oleh Fakultas Pariwisata Universitas Pelita Harapan mengangkat tema “Pelatihan Pembuatan Mocktail Tradisional di Desa Curug Wetan.” Tujuan utama kegiatan ini adalah memberikan edukasi mengenai konsep dasar mocktail, pemanfaatan bahan lokal tanpa alkohol, serta peningkatan kreativitas dalam penyajian minuman. Metode pelaksanaan terdiri dari penyuluhan, demonstrasi, dan praktik langsung bersama peserta. Materi yang diberikan meliputi pemahaman dasar tentang mocktail, teknik pengolahan berbasis bahan lokal, serta keterampilan pencampuran, pengukuran, dan penyajian secara higienis dan menarik. Hasil kegiatan menunjukkan peningkatan pengetahuan dan keterampilan peserta dalam meracik mocktail serta munculnya kreativitas dalam menciptakan variasi rasa yang memiliki potensi pasar. Melalui pelatihan ini, masyarakat Desa Curug Wetan diharapkan mampu mengembangkan keterampilan tersebut menjadi peluang usaha berbasis potensi lokal, sehingga dapat meningkatkan perekonomian sekaligus mendukung pengembangan wisata kuliner.
PELATIHAN PEMBUATAN MINUMAN KOPI COLD BREW DI KAMPUNG TAMAN BACA KELUARGA , CIMONE Jimmy Muller Hasoloan Situmorang; Vasco Adato H. Goeltom; Kevin Gustian Yulius
Prosiding Konferensi Nasional Pengabdian Kepada Masyarakat dan Corporate Social Responsibility (PKM-CSR) Vol 8 (2025): Penguatan Ekonomi Masyarakat Berbasis Ekologis untuk Mencapai Keberlanjutan Menuju Ind
Publisher : Asosiasi Sinergi Pengabdi dan Pemberdaya Indonesia (ASPPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37695/pkmcsr.v8i0.2638

Abstract

Community Service (PKM) is one of the implementations of the Tri Dharma of Higher Education, aimed at providing tangible benefits to society. This PKM activity was conducted by a group of instructors from the Faculty of Tourism, Universitas Pelita Harapan, at Kampung Taman Baca Keluarga, Cimone. The theme of the program was Cold Brew Coffee Making Training, designed to improve the community’s skills in preparing coffee-based beverages. Cold brew is a coffee brewing method that involves steeping ground coffee in cold water for a specific period, resulting in a smooth flavor with low acidity. Through this training, participants were expected to gain new knowledge about the cold brew process, understand proper basic techniques, and develop creativity in presentation. In addition to providing insights into coffee beverage innovation, this activity was also intended to open business opportunities for the local community. The implementation results of PKM showed high enthusiasm among participants, as reflected in their active involvement during practice and discussion. Participants found the materials relevant, easy to apply, and beneficial for improving daily skills. Thus, this activity positively contributes to community empowerment by enhancing competencies in modern beverage preparation.
DARI PAPARAN MENUJU PENGALAMAN: PENENTU KEPUASAN PELANGGAN DAN NIAT PEMBELIAN ULANG DALAM KONSUMSI TEH SUSU ARTISAN Yulius, Kevin Gustian; Goeltom, Vasco Adato Haholongan; Timba, Yosep Dudedes
JURNAL BISNIS HOSPITALITI Vol 15 No 1 (2026): Jurnal Bisnis Hospitaliti
Publisher : Pusat Penelitian & Pengabdian kepada Masyarakat, Politeknik Pariwisata Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jbh.v15i1.2486

Abstract

This study examined the determinants of customer satisfaction and repurchase intention in artisan milk tea consumption within a contemporary F&B service context. The research addressed four key problems: the effects of social media exposure, perceived product quality, and experiential value on customer satisfaction, as well as the effect of customer satisfaction on repurchase intention. A quantitative approach with a causal hypothesis design was employed, using data collected from 160 respondents through an online questionnaire. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results indicated that social media exposure, perceived product quality, and experiential value all had positive and significant effects on customer satisfaction. Furthermore, customer satisfaction showed a strong and significant effect on repurchase intention. These findings suggested that consumer behavior in artisan milk tea consumption was shaped by the integration of digital engagement, product quality, and experiential factors. The study contributed to the understanding of experiential consumption in the F&B industry and provided practical insights for businesses in developing strategies to enhance customer satisfaction and encourage repeat purchasing behavior.
Co-Authors Adrian Gurmilang Yohanes Agatha Putri Wikumala Alexander, Rafael Amelda Pramezwary Amelda Pramezwary Andy Kharisma Lontoh Anjelie Aurelia Kosasi Annabella N. Adhitya Ashtyn Pakasi, Deandra Bella Devita Bhatara Richky Batuta Cahyadi, Leony Cahyadi, Leony Chelsye Parera, Sisilia Cherish Chriselina Clarysa Ceshsa Vanessa Darren Putra Pratama David Hendrick Tarore Rumani Davin Darmadi Davito Arfiansyah Putra Deandra A. Pakasi Deandra Ashtyn Pakasi DESSY NATALIA Dudedes Timba, Yosep Fabianto, Jennifer Ferdela Fernandez Franky Nilson Sudirman Fransesco Kosiadi Goeltom, Vasco Adato Haholongan Gracia Eugene Hardjasa Gracia Eugene Hardjasa Hagan Mario Susanto Hans, Stephany Hardjasa, Gracia Eugene Hezkiel, Jane Hulu, Meitolo Intan Christy Kusuma Ivorine Ivorine Jane Hezkiel Jessica Valencia Jimmy M. H. Situmorang Jimmy M.H. Situmorang Jimmy Muller Hasoloan Situmorang Jimmy Situmorang Jimmy Situmorang Jofanka, Servyo Johannes Kurniawan Jonatan, Charity Leticia Jonathan F Pujangga Jovan Emanuel, Valentino Juliana Juliana Juliana Juliana, Juliana Julita Julita Karen F. Fong Kezia Evelyn Leticia Jonathan, Charity Lyvia Clarissa Herli Mario N. Weku Mariyanto Hariyono Myrza Rahmanita Pamela F. Nugraha Parera, Sisilia Chelsye Pramono, Rudy Pratama, Darren Putra Priscillia Priscillia Putra, Davito Arfiansyah Rosianna Sianipar Samuel Musa Liha Sandra Maleachi Servyo Jofanka Situmorang, Jimmy Muller Hasoloan Sofiani, Sofiani Stephany Hans Sufeno, Vanessa Geraldine Tarore Rumani, David Hendrick Theodosia C. Nathalia Theovanus Timba, Yosep Dudedes Timothy Y. Famdale Titus David Fandika Vasco A. H. Goeltom Vasco A.H. Goeltom Vasco Adato H. Goeltom Vasco Adato H. Goeltom Vinka P Viensa Vivian Vivian Vivian Vivian Wilson, Richard Wowor, Wulan Meiaya Wu, Tiffany Yosep Dudedes Timba Yustisia Kristiana