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Products, Prices, Locations, and Advertisements on Purchase Decisions for Apartment Customers in Sidoarjo: Produk, Harga, Lokasi, dan Iklan Terhadap Keputusan Pembelian pada Pelanggan Apartment di Sidoarjo Islamia, Nanda Putri; Indayani, Lilik
Indonesian Journal of Innovation Studies Vol. 21 (2023): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.131 KB) | DOI: 10.21070/ijins.v21i.783

Abstract

This research is a descriptive correlative quantitative research, where this research was conducted to test how much influence the product, price, location and advertising have on purchasing decisions at Tamansari Prospero Apartments Sidoarjo. This research was conducted on 86 consumers who became respondents at the Tamansari Prospero Apartment in Sidoarjo. Based on the results of the simultaneous F test, it can be said that 5. Product, price, location, and advertisement simultaneously influence consumer purchasing decisions at the Tamansari Prospero Apartment.
Social Media Promotions and Reviews Drive Online Shopping in Indonesia: Promosi dan Ulasan Media Sosial Mendorong Belanja Online di Indonesia Sari, Elda Premesta; Indayani, Lilik; Abadiyah, Rifdah
Indonesian Journal of Innovation Studies Vol. 25 No. 2 (2024): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i2.1146

Abstract

This study investigates the effects of social media promotions, prices, and product reviews on purchasing decisions for online shopping through Shopee in Sidoarjo. Using a quantitative approach, data from 96 respondents was collected via a Google Forms questionnaire. Analysis through SPSS version 26 revealed that social media promotions and product reviews significantly influence purchasing decisions, while price does not. These findings suggest that Shopee should focus on enhancing social media promotions and product reviews to boost consumer interest. Future research should explore additional factors to provide a more comprehensive understanding of online purchasing decisions. Highlight: Social media promotions significantly influence purchasing decisions on Shopee. Product reviews have a notable impact on consumer buying choices. Price does not significantly affect purchasing decisions for Shopee users. Keywoard: Social media promotions, Product reviews, Online shopping, Purchasing decisions, Shopee
Unveiling Key Drivers to Enhance Global Customer Satisfaction: Mengungkap Faktor Pendorong Utama untuk Meningkatkan Kepuasan Pelanggan Global Jamilah, Hafshah; Supardi, Supardi; Indayani, Lilik
Indonesian Journal of Innovation Studies Vol. 25 No. 2 (2024): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i2.1148

Abstract

This quantitative study investigates the influence of service quality, price, and brand image on customer satisfaction at PT. Pos Indonesia Sultan Agung Magersari Sidoarjo. Using a sample of 85 respondents and multiple linear regression analysis, the research finds significant positive effects of service quality, price, and brand image on customer satisfaction. Specifically, reliability and responsiveness significantly impact service quality, competitor price significantly influences price, and uniqueness significantly affects brand image. The study underscores the importance of maintaining high service quality standards, competitive pricing strategies, and distinctive brand images to enhance customer satisfaction in the postal service industry. The findings offer practical implications for PT. Pos Indonesia, suggesting the prioritization of reliability and responsiveness in service delivery, competitive pricing strategies, and leveraging unique brand attributes for market differentiation. Future research directions include exploring additional variables and employing qualitative methods to deepen understanding and optimize customer satisfaction strategies. Highlight: Study: Service, price, brand influence postal customer satisfaction significantly. Regression: Reliability, responsiveness, competitor price, uniqueness impact customer satisfaction. Practical: Maintain reliability, competitive pricing, leverage uniqueness for customer satisfaction. Keywoed: Customer satisfaction, Service quality, Price, Brand image, Postal services
Impact of Shopee Skincare Price, Reviews, and Quality on Purchasing Decisions: Pengaruh Harga, Ulasan, dan Kualitas Perawatan Kulit Shopee terhadap Keputusan Pembelian Rischawati, Novita; Indayani, Lilik; Oetarjo, Mas
Indonesian Journal of Innovation Studies Vol. 25 No. 2 (2024): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i2.1149

Abstract

This study investigates the impact of price, online customer reviews, and electronic service quality on skincare purchasing decisions within the Shopee marketplace, focusing on East Java. Through a quantitative approach involving 96 respondents sampled purposively, data was collected via Google Forms and analyzed using descriptive statistics and multiple linear regression in SPSS. Results indicate significant positive effects of these factors on skincare purchasing decisions. Recommendations are made for Shopee and skincare sellers to enhance pricing strategies, prioritize customer reviews, and improve electronic service quality, aiming to optimize consumer decision-making processes and build trust in online transactions. This research contributes insights tailored to the skincare industry within online marketplaces, particularly in East Java, addressing a notable gap in existing literature. Highlight: Shopee skincare purchasing decisions study, East Java, quantitative analysis. 96 purposive sampled respondents enhance study validity and relevance. Findings: price, reviews, service quality impact skincare buying decisions. Keywoard: Shopee, skincare, purchasing decisions, online marketplace, East Java
Influential Factors Shaping Consumer Behavior in Skincare Industry: Faktor-Faktor yang Berpengaruh dalam Membentuk Perilaku Konsumen di Industri Perawatan Kulit Ningrum, Ridiya; Indayani, Lilik
Indonesian Journal of Innovation Studies Vol. 25 No. 2 (2024): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijins.v25i2.1150

Abstract

This study investigates the influence of digital marketing, brand awareness, and electronic word-of-mouth (e-WOM) on consumer purchasing intentions for local skincare products in East Java, Indonesia. Employing an objective and scientific quantitative research approach, data from 97 respondents were analyzed using SPSS software. Findings reveal a significant positive impact of brand awareness and e-WOM on purchasing intentions, while digital marketing showed no significant effect. These results emphasize the importance of tailored marketing strategies in driving consumer interest and suggest avenues for future research to explore additional influencing factors. Limitations include the small sample size and potential biases in data collection. This research contributes to understanding consumer behavior dynamics in the skincare industry and informs marketing strategies for local skincare products. Highlights: 1. Analyzing digital, brand, e-WOM impact on skincare consumer behavior.2. Brand awareness, e-WOM significantly influence consumer interest in skincare products.3. Tailored marketing crucial for leveraging consumer preferences in skincare industry. Keywords: Consumer Behavior, Digital Marketing, Brand Awareness, Electronic Word-of-Mouth (e-WOM), Skincare Industry
Pengaruh Live Selling, Content Marketing dan Influencer terhadap Keputusan Pembelian Produk Lozy Hijab di E-Commerce Puspitasari, Natasya Dwi; Hariasih, Misti; Indayani, Lilik
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 2 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i2.5831

Abstract

This digital era has caused a paradigm shift in society who in their daily lives have done all their activities by utilizing the internet. This also has an impact on the process of reforming the Muslim fashion model in Indonesia. One of the fashion brands oriented in the modern era is Lozy Hijab. This study aims to analyze the effect of Live Selling, Content Marketing, and Influencers on purchasing decisions for Lozy Hijab products in E-Commerce. This research was conducted using quantitative methods with the population being people who are active users of social media and consumers of Lozy Hijab products. Sampling was carried out using non-probability sampling techniques through the quota sampling method so that a sample of 96 respondents was obtained. Data analysis in this study was carried out using the SPSS version 25 tool. So that the results obtained state that Live Selling, Content Marketing, and Influencers have an effect on purchasing decisions for Lozy Hijab products in E-Commerce.
Efekivitas Celebrity Endorse, Content Marketing, dan Electronic Word of Mouth (E-WOM) Terhadap Keputusan Pembelian Produk Somethinc di Shopee Febrianti, Davina Avrilia; Indayani, Lilik; Pebrianggara, Alshaf
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 6 No. 3 (2025): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v6i3.6333

Abstract

This study aims to describe the Effectiveness of Celebrity Endorse, Content Marketing, and Electronic Word Of Mouth (E-WOM) on Purchasing Decisions for Somethinc Products at Shopee. Quantitative research was used in this study. Buyers of Somethinc products at Shopee were determined to be the population for this study with the criteria of men and women over 17 years of age. In this study, it was carried out using a non-probability sampling method with a purposive sampling technique of 100 respondents for the sampling technique. The data collection technique in this study was carried out by distributing questionnaires that utilized interval measurements and for answers measured on a Likert scale. The data analysis technique for this study utilizes PLS (Partial Least Square) - SEM (Structural Equation Modeling) with the support of SmartPLS 3.0 software. The results showed that Celebrity Endorse has a positive and significant effect on the Purchase Decision for Somethinc products at Shopee, Content Marketing has a positive and significant effect on the Purchase Decision for Somethinc products at Shopee, and Electronic Word Of Mouth (E-WOM) has a positive and significant effect on the Purchase Decision for Somethinc products at Shopee.
Pendampingan Laporan Keuangan, Proses Bisnis Implementasi Internal Control Over Financial Reporting (ICOFR) dan Digital Marketing pada SDGS 8 di BUMDES Rezeki Barokah Mandiri Kedungcangkring Sumartik, Sumartik; Indayani, Lilik; Cahyana, Atikha Sidhi; Fa’una, Dyah Atia Mayang; Awalya, Salma Rizky
Jurnal Pengabdian Masyarakat dan aplikasi Teknologi Vol. 05 No. 01: March 2026
Publisher : Institut Teknologi Adhi Tama Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31284/j.adipati.2026.v5i1.8145

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mengatasi permasalahan yang dihadapi BUMDes Barokah Rezeki Mandiri di Desa Kedungcangkring, Sidoarjo, yang mengalami penurunan omset dan kinerja pasca pandemi. Permasalahan utama terletak pada kurangnya sistem laporan keuangan yang transparan, proses bisnis yang tidak efisien, serta minimnya pemanfaatan digital marketing. Metode pelaksanaan yang digunakan adalah observasi, wawancara, pelatihan teknis, serta pendampingan langsung terhadap manajemen BUMDes. Solusi yang diterapkan meliputi pelatihan penyusunan laporan keuangan sesuai standar UMKM, implementasi Internal Control Over Financial Reporting (ICOFR), penyusunan struktur organisasi dan pembagian job description untuk 18 karyawan, serta pelatihan digital marketing berbasis media sosial. Pendampingan forecasting bisnis dengan metode moving average menunjukkan potensi pendapatan harian sebesar 2–5 juta rupiah. Hasil kegiatan menunjukkan peningkatan efektivitas operasional, peningkatan pemahaman pengurus terhadap sistem keuangan, serta perbaikan struktur kerja dan promosi usaha. Kegiatan ini menunjukkan integrasi pendekatan manajerial, keuangan, dan digitalisasi dapat mengakselerasi kemandirian BUMDes berbasis potensi lokal.
Pengaruh Citra Merek, Desain Kemasan, dan Promosi Terhadap Minat Beli Produk Rokok Surya Gudang Garam. Study Pada Masyarakat Surabaya Raya Sadilah, Ainun; Febriansah, Rizky Eka; Indayani, Lilik
REVITALISASI : Jurnal Ilmu Manajemen Vol 14 No 2 (2025): REVITALISASI : Jurnal Ilmu Manajemen
Publisher : Universitas Islam Kadiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32503/revitalisasi.v14i2.7691

Abstract

Abstract. In the cigarette industry in Indonesia, especially in Surabaya, Surya Gudang Garam products have become one of the brands that are in demand by the public. However, increasingly tight market competition and external challenges such as increased excise and the increasing popularity of electronic cigarettes (vapes) have affected the dynamics of cigarette product consumption. In addition, anti-smoking campaigns from the government and health organizations are getting stronger, creating pressure on this industry. In the midst of these conditions, marketing strategies become crucial factors in maintaining consumer purchasing interest. Brand image, packaging design, and promotion play an important role in attracting consumers, including non-smokers, by building a positive perception of the product. Therefore, this study aims to analyze how these three variables influence the purchasing interest of Surya Gudang Garam products in the Greater Surabaya community, as an effort to understand the effectiveness of marketing strategies in facing the current challenges of the cigarette industry. The population in this study includes residents of Greater Surabaya, with samples focused on non-smokers, in order to examine their interest in cigarette products through brand image, packaging design, and promotion factors. The research method used is non-probability sampling with a purposive sampling technique, and the number of respondents in this study was 100 people. After the data was collected, the data was processed using the SPSS 25 analysis program, with the analysis technique used being multiple linear regression. The results of the study indicate that Brand Image influences the Purchase Interest of Surya Gudang Garam Cigarette Products in the Greater Surabaya Community. Packaging Design influences the Purchase Interest of Surya Gudang Garam Cigarette Products in the Greater Surabaya Community. Promotion influences the Purchase Interest of Surya Gudang Garam Cigarette Products in the Greater Surabaya Community
Utilization Of Social Network Analysis To Analysis Content Beauty Influencer On The Twitter Application Tinah, Tinah; Ambarwati, Rita; Indayani, Lilik
Jurnal Nusantara Aplikasi Manajemen Bisnis Vol 8 No 2 (2023): Jurnal Nusantara Aplikasi Manajemen Bisnis
Publisher : UNIVERSITAS NUSANTARA PGRI KEDIRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29407/nusamba.v8i2.19596

Abstract

Research Aim: This research was conducted to determine the interaction analysis of Beauty Influencer social networks on Twitter users who focused on beauty influencers. Design/Method/Approach: This type of research was qualitative descriptive with the SNA method. Researchers use secondary data from Twitter—data collection techniques through data collection techniques, data preprocessing, analysis, and data visualization. Research Finding: The results show that beauty influencers are connections with nodes that can build social networks between influencers and audiences. Theoretical Contribution/Originality: This study's contributions can be used as a marketing strategy to increase the beauty business's competitiveness. Practitioner/Policy Implication: The implication is to increase brand awareness because they get exposure from influencer followers, build audience trust in products, and increase sales. Research Limitation: Further research on beauty influencer content should be conducted with different and more complete methods.
Co-Authors Achmad Zilmam Sadad Abu Kautsar Adam Jody Suwarno Suwarno Adelia, Wahyu Adinda, Taskia Putri Afifah, Faridatul Nur Agil Panji Susilo Ahmed, Zuhal Yussi Al Machfudz Alam, Imam Bahrul Aldi Dwi Mahendra Almirah, Olga Violyta Alshaf Pebrianggara Alshaf Pebrianggara Amaliyah, Fitrotul Ananda Mety Amelia Andira, Delsy Angga Putra Anggita, Vierlyana Anggraini, Elisah Fitri Angraeni, Dian Fransisca Dewi Nur Anwar, Mib Vakul Hadi aprilia imaniar Aprilia, Rizka Wahyu Aprilya, Arintha Galuh Arif , Fikri Rohman Arini Tri Purwanti Atika Dwi Wardani Atikha Sidhi Cahyana Awalya, Salma Rizky Bachtiar, Muhammad Rizki Bahalwan, Faiz Basysyar Hasna Choirunnisa, Nurussyahidah Chusnah, Yunia Najachatul Citrawati, Fonny Dwi Dalila Ali Al Chotib Darmayanti, Ilga Dewi Detak Prapanca Dewi Komala Sari Dewi, Ayu Tri Tungga Dhea Ariesta Dhea Nabella Meirani Dian Bagus Mujisantoso Dwi Nurita Eki Wulanfitri Ellysa Aristha Dewi Erni Fatmawati Errinda Ayu Dwi Pramesti Fahim Ridho Irawan Fahmi, Moh Farahdilla, Sherin Faridatul Nur Afifah Faridatul Nur Afifah Fatimatuz Zahro Fauziah Noralia Fa’una, Dyah Atia Mayang Febriansyah, Rizky Eka Febrianti, Davina Avrilia Febriyanti , Sofia Naya Firmansyah, Rama Ade Fitria, Lailatul Fitriana Salsabila Putri Fitriani, Rizky Dwi Putri Fizza Ainun Yaumil Rahmatika Galuh Ratmana Hanum Gerung, Vido Michael Gumardi, Yuanita Seva Habibatullah, Nida’ul Firda Azhari Hana Fitania Indri Leksono Harijono, Dyah Alifia Wulandhari Hazaeirin Hazaeirin Herdianto, Moch Sigit Herlinda Maya Kumala Sari, Herlinda Maya Kumala Hermawan, Diky Hidayat , Rahmat Humroh, Faizatul Hutagaluh, Gigih Iin Aniyati Ilmi, Rosa Devi Fitrotin Imaniar, Aprilia Imroatul fauziyah, Imroatul Intan Ainun Majid Irawan, Fahim Ridho Islamia, Nanda Putri Izzatur, Aruni Jamilah, Hafshah Julianto, Rachmat Kholida, Anzely Rohmatul Kiki amelia Kiki Amelia, Kiki Kumara Adji Kusuma Kurnia, Indah Nillam Larasati , Yesika Lina Permatasari Mahendra, Danar Putra Margie, Maryam Wiyar Mariani, Anti Marta, Aurelia Putri Maulana Hila Julian Salasa Maulidiyah, Nur Laili Miftahorrotmat, Agus Misti Hariasih Moch Agung Kurniawan Moch Fani Andrian Mochamad Rizal Yulianto Mochammad Ardiyan Firmansyah Moh Mauludin Ihsan Mohammad Rifai Mokhammad Thoriq Al Khaq Muazaroh, Nailahtul Muhammad Haris Rahmadana Muhammad Yani Muhammad Yani Muhammad Yani, Muhammad Mukhammad Yusuf Ridwan Mun'im, Khoiru Nabila Uswatul Aprianti Nadifah, Khoirun Nadifah Naily Fitria Faroha Ningrum, Ridiya Nur Fadila, Rahmatul Nur Kholidah Nurhasanah, Zenith Nurindrawati, Feny Yuan Nurwanto, Virgiawan nuzulaturrayhan, muhammad Oetarjo, Mas Pebrianggara , Alshaf Pramana, Sugianto Eko Priamitra, Caraka Purnami, Charina Laras Puspitasari, Natasya Dwi Putri, Novithalya Bella Tiara Rachmawati, Errina Raden Dicky Anugrah Pamungkas Rahmah Setiawati Rahmat Hidayat Rahmat Hidayat Rahmatika , Fizza Ainun Yaumil Rahmawati, Riza Dwi Rifai, Moh Rifdah Abadiyah Rischawati, Novita Rita Ambarwati Sukmono Rizal, As'at Rizal, As’at Rizky Eka Febriansah Rosdiana, Monica Sabnatia Fanani Sadilah, Ainun Saharani, Andina Saifudin, Muhamad Vicky Sari, Elda Premesta Septanaya, Erneisha Adiesti setiawan, akhmad david Setyaningrum, Vira Sherin Farahdilla Sobirin, Yusuf Subroto, Anggraini Cahyaning Tias Suci Wulandari Sudarso, Satrio Sukmono, Rita Ambrawati Sumartik Sumartik, Sumartik Sumartik Supardi Supardi Supardi Surya Farhan Permadi Suwarno, Adam Jody Suwarno Syafrianda, Adityan Syayidati Mauliah Tinah, Tinah Tinanto, Bagus Tegar Ubaidillah, Hasan Vebia Afni Riszaini Vera Firdaus Viranti, Adelia Eva Wardana, Oktavia Putri WDP, Al Machfudz Widyasmara, Bunga Aulia Yuhanda, Rihadatul Aisy Yulia Ambarsari Yunitasari, Yayuk Zalfa, Khairina Vindy Zuhroh, Siti