Claim Missing Document
Check
Articles

Construction of Welfare Mediation Model Based on Tri Hita Karana on The Economic Effect of Tourism Sector Toward Happiness To Improve Life Satisfaction of Local Community Kusuma, I Gusti Agung Teja; Landra, Nengah; Widnyana, I Wayan
APMBA (Asia Pacific Management and Business Application) Vol. 8 No. 1 (2019)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2019.008.01.5

Abstract

This research aims to measure effects of tourism economy on Tri Hita Karana (Balinesse Life Philosophy) well-being including physical health and well being, psychological, relationship, and spiritual well being, to realize the well-being so that it can create life of satisfaction. Using quantitative method using existing measurement scale. Results of this research indicate that there is no significant effect of tourism economic benefit on happiness and public life of satisfaction. The economic benefit will provide effects on local public happiness and then it can create life of satisfaction, if the public obtain the sense of Tri Hita Karana-based well-being. Another finding proves that Tri Hita Karana well being is proven significantly as a mediated effect of economic benefit on public happiness. Practical implication of the researchers is that the economic measurement is not adequate to be used to predict success of sustainable tourism. It is necessary for other indicators such as well-being, happiness and public life of satisfaction .This research originality and value are to fulfil research gap to involve Tri Hita Karana cultural aspect as a local wisdom trusted to have universal value in determining well-being in the field of tourism economic performance.
When Satisfaction Is Not Enough to Build a Word of Mouth and Repurchase Intention Kusuma, I Gusti Agung Eka Teja; Yasmari, Ni Nengah Wida; Agung, Anak Agung Putu; Landra, Nengah
APMBA (Asia Pacific Management and Business Application) Vol. 10 No. 1 (2021)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2021.010.01.1

Abstract

This study aims to measure the impact of service quality on word of mouth (WOM) and repurchase intention mediated by customer satisfaction. Design/methodology/approach: This cross-sectional study was conducted in all branches of Bank BPD Bali in Bali involving 91 Western Union customers at Bank BPD Bali as respondents. The research hypothesis was tested using a second order model processed by Structural Equation Modeling (SEM) analysis techniques with PLS software. Findings: Satisfaction has "tired" itself as a mediating buffer of quality of service to build loyalty or intention to buy back and word of mouth positive. The evidence shows, service quality has a positive and significant effect on word of mouth and repurchase intention, but satisfaction fails to mediate the effect of service quality on word of mouth and repurchase intention. Customer satisfaction does not affect word of mouth and repurchase intention Practical/implications: Service quality programs must be able to consider other effects besides satisfaction to build word of mouth and repurchase intention. Satisfaction is dynamic and difficult to maintain when competition is getting tougher.
The Effect of Satısfactıon Medıatıon on the Motıvatıon Relatıonshıp Cıtızenshıp Behavıor Work and Organızatıonal Landra, Nengah; Budiyasa, I Gede Putu Eka; Widyawati, Sapta Rini
APMBA (Asia Pacific Management and Business Application) Vol. 11 No. 2 (2022)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2022.011.02.8

Abstract

The purpose of this study was to examine the mediating effect of job satisfaction on the relationship between work motivation and organizational citizenship behavior (OCB). Using as many as 106 employees working in several occupations in one of the largest city in Indonesia as respondents and using a path analysis model, the results showed that work motivation had a positive and significant relationship with job satisfaction and OCB, and also found a positive and significant relationship between job satisfaction and OCB. In general, job satisfaction has been shown to mediate the relationship, but the specifics differ, which is caused by the different characteristics among employees. The mediating effect was evident in male employees, older employees and employees with high tenure while female employees, younger employees (< 5 years), the mediating effect was not proven. As for the characteristics of education, it cannot be concluded with certainty, because the explanatory variance is very low.
The Mediating Role of Trust in the Relationship Between Information Quality, Corporate Image, and Loyalty I Kadek Budi Astawan; Pande Ketut Ribek; I Gusti Ayu Imbayani; Nengah Landra
International Journal of Applied Business and International Management Vol 10, No 3 (2025): December 2025
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v10i3.4099

Abstract

Continuous engagement in long-term healthcare programs such as the Back-Referral Program (Program Rujuk Balik or PRB) depends on sustained participant loyalty, which is shaped by service-related perceptions and psychological factors. Previous studies have highlighted the roles of information quality and corporate image in influencing participant behavior; however, inconsistencies remain regarding their direct effects on loyalty. This study examines the influence of information quality and corporate image on customer loyalty, with trust considered as a mediating variable. Using a quantitative approach, data were collected from 271 PRB participants and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicate that information quality does not have a direct effect on loyalty (? = 0.082; p 0.05) but contributes positively to trust (? = 0.463; p 0.001). Corporate image shows a significant direct effect on loyalty (? = 0.209; p 0.05) and also enhances trust (? = 0.488; p 0.001). Trust demonstrates a strong positive effect on loyalty (? = 0.521; p 0.001) and serves as a mediating mechanism linking information quality and corporate image to loyalty outcomes. These findings highlight the importance of trust in maintaining long-term engagement in public healthcare programs and suggest that clear communication, reliable service delivery, and a credible institutional image are central to fostering participant loyalty.
HR COMPETENCY USING THE MODEL OF PEOPLE CAPABILITY MATURITY AND ITS IMPACT ON HR COMPETITIVE ADVANTAGE Widyawati, Sapta; Landra, Nengah; Novarini, Ni Nyoman Ari
Jurnal Riset Bisnis dan Manajemen Vol. 19 No. 1 (2026): February Edition
Publisher : Faculty of Economic and Business, University of Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jrbm.v19i1.35526

Abstract

The purpose of establishing a company is to operate over an extended period, so company should have ability in competing. The competitiveness of a company can be captured by prioritizing the competitive advantage of human resources (HR), because HR is a key resource in a company. However, in reality the competitive advantage of HR is still relatively weak. This study aims to analyze human resource (HR) competency using the Model of People Capability Maturity (PCM) to determine its impact on HR competitive advantage. The research sample was 426 respondents who were taken using a quota sampling technique from a population of employees at three networked companies in Bali. The analysis technique uses linear regression analysis with SPSS v.23 application. Human resource competencies based on the model of Model of PCM significantly influence the competitive advantage of human resources, with four components, namely: strategic partner, administrative expert, employee champion, and change agent.
Co-Authors A.A.Made Alit Putra Adnyana, I Putu Gede Putra Anak Agung Intan Anak Agung Istri Cinta Dewi Anak Agung Putu Agung Anak Agung Putu Agung Anak Agung Wedana Putra Pemayun Andika, Ary Wira Anik Yuesti Ardianti, Ni Putu Indah Ade Arimbawa, Anak Agung Gede Alit Artha, Didik Rabuana Ary Wira Andika Desak Made Nong Hamami Dewa Gede Artha Ariasa Dewi Purnama Sari Dewi, Ni Putu Seftiana Didik Rabuana Artha Gde Bayu Surya Parwita Gde Bayu Surya Parwita Gede Bayu Surya Parwita Gregorius Paulus Tahu I Gede Aria Kusuma Putra I Gede Cahyadi Putra I Gede Putu Eka Budiyasa I Gede Satrya Ariwibawa I Gede Tri Suryawan I Gusti Agung Teja Kusuma I Gusti Ayu Imbayani I Gusti Ngurah Bagus Gunadi I Kadek Budi Astawan I Ketut Setia Sapta I Ketut Wiartha I Komang Agus Septian Adi Cahya I Komang Oka Permadi I Made Agus Budiana I Made Gede Manik Dharma Mahaputra I Made Purba Astakoni I Made Sony Indrawan I Made Yuda Prasetia I Nengah Aristana I Nengah Suardhika I Nengah Suardika I Nengah Sudja I Putu Andri Permana I Putu Krisna Candra Oka Diputra I Wayan Juniartha I Wayan Widnyana Ida Ayu Made Pebryanti Ida Bagus Made Widiadnya Ida Bagus Made Widiadnyana Ida Bagus Widiadnya Ida Ketut Oka Imbayani , I Gusti Ayu Kadek Alan Pranata Kadek Dwi Rista Rini Kadek Rista Ananda Putra Ketut Setia Sapta Kusuma, I Gusti Agung Teja Kusuma, I Gusti Ngurah Agung Eka Teja Kusuma, I Gusti Ngurah Agung Gede Eka Teja Mahayani, Ni Made Dita Ayu Mudinillah, Adam Muliani, Ni Nengah Mulyati, Ni Kadek Dwi Ni Kadek Ani Widiani Ni Kadek Mita Ayulia Pramesti Ni Kadek Reza Pramudya Dewi Ni Kadek Sinta Oktaviana Prana Dewi Ni Kadek Sutya Dewi Ni Kadek Windy Pramesti Ni Ketut Eni Ni Ketut Istha Lestari Ni Ketut Ratna Parmitha Dewi Ni Komang Tri Hapsari Ni Luh Made Yuni Pradnyawati Ni Luh Nikmawati Dewi Ni Luh Putriyani Ni Luh Putriyani Ni Luh Suastini Ni Made Ari Trisnayanti Ni Made Ariani Ni Made Dwi Puspitawati Ni Made Puspitawati Ni Made Satya Utami Ni Made Septiantari Ni Made Widiari Rahayu Ni Made, Adhe Sugi Windarini Ni Nengah Wida Yasmari Ni Nyoman Ari Novarini Ni Putu Dian Riani Ni Putu Diana Erawati Ni Putu Indah Ade Ardianti Ni Putu Irmayanti Ni Putu Lina Astuti Wijaya Ni Putu Lindya Dewi Ni Putu Mira Suciani Ni Putu Natasya Ni Putu Novi Widyasari Ni Putu Viranitha Dewi Pertiwi Ni Wayan Ita Arma Dewi Nyoman Surya Wijaya Pande Ketut Ribek Prayoga, I Gusti Ngurah Tresna Diva Putu Aditya Parodya Putu Armitha Widiyanthi Putu Kepramareni Putu Venny Sri Rahayu Putu Yusi Pramandari Sang Ayu Putu Andina Pryanti Sang Ayu Setya Nusani Sapta Rini Widyawati SAPTA WIDYAWATI Seri Adi Utari Sri Indriani, Ida Ayu Suryantha, I Kadek Adi Syahnur Said Trandani, Ni Made Reva Trisnayani, Ketut Usadi, Made Pradnyan Permana Wijana, I Made Dauh Winarsih Winarsih Yanti, Ni Ketut Erix Kristina Yasmari, Ni Nengah Wida