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All Journal Seminar Nasional Aplikasi Teknologi Informasi (SNATI) Jurnal Ilmu Sosial dan Ilmu Politik (JISIP) KLIK (Kumpulan jurnaL Ilmu Komputer) (e-Journal) METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi INTECOMS: Journal of Information Technology and Computer Science KOMIK (Konferensi Nasional Teknologi Informasi dan Komputer) The IJICS (International Journal of Informatics and Computer Science) JOURNAL OF SCIENCE AND SOCIAL RESEARCH Journal of Humanities and Social Studies Jurnal Abdi Ilmu Jurnal Elektro dan Telkomunikasi JURNAL MAHAJANA INFORMASI CICES (Cyberpreneurship Innovative and Creative Exact and Social Science) Jatilima : Jurnal Multimedia Dan Teknologi Informasi REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Journal of Computer System and Informatics (JoSYC) Jurnal Sistem Komputer dan Informatika (JSON) Brahmana : Jurnal Penerapan Kecerdasan Buatan Jurnal Scientia Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Instal : Jurnal Komputer Jurnal Info Sains : Informatika dan Sains Bulletin of Information Technology (BIT) INTERNATIONAL JOURNAL OF EDUCATION, INFORMATION TECHNOLOGY, AND OTHERS Jurnal Nasional Teknologi Komputer Jurnal Komputer Teknologi Informasi Sistem Komputer (JUKTISI) Jurnal Hasil Pengabdian Masyarakat (JURIBMAS) International Conference on Sciences Development and Technology Prosiding Seminar Nasional Teknik UISU (SEMNASTEK) Indonesian Journal of Education And Computer Science Jurnal Ilmiah Multidisiplin Indonesia International Journal of Industrial Innovation and Mechanical Engineering International Journal of Information Engineering and Science Bulletin of Engineering Science, Technology and Industry Jurnal Ekonomi dan Bisnis
Darmeli Nasution
Universitas Pembangunan Panca Budi
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Social Sciences Other

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Journal : INTECOMS: Journal of Information Technology and Computer Science

 1 
Tata Kelola Teknologi Informasi Menggunakan ITIL V3 Untuk Perpustakaan (Studi Kasus : Perpustakaan MTsN 4 Langkat) Lubis, Darma Putra; Wijaya, Rian Farta; Nasution, Darmeli; Khairul, Khairul; Wahyuni, Sri
INTECOMS: Journal of Information Technology and Computer Science Vol 7 No 6 (2024): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v7i6.13195

Abstract

Penelitian ini berfokus pada analisis dan perancangan tata kelola Teknologi Informasi (TI) di Perpustakaan MTsN 4 Langkat menggunakan kerangka kerja Information Technology Infrastructure Library (ITIL) V3, khususnya pada domain Service Design. Penelitian ini bertujuan untuk meningkatkan efektivitas dan efisiensi pengelolaan TI serta kualitas layanan perpustakaan. Melalui analisis kebutuhan, pengumpulan data dari pimpinan, pengguna dan staf perpustakaan, serta penerapan best practice ITIL V3, penelitian ini menghasilkan Tata Kelola TI yang menerapkan best practice ITIL V3, rancangan Standar Operasional Prosedur (SOP) dan pengelolaan Service Level Agreement (SLA) yang sesuai. Hasil penelitian menunjukkan bahwa penerapan ITIL V3 di perpustakaan ini dapat membantu dalam perbaikan berkelanjutan dan meningkatkan kepuasan pengguna.
Co-Authors Ahmad Akbar Ahmad Akbar, Ahmad Akbar, Muhammad Caesar Amren S, Hairul Amril, M. Amrizal Lubis Andi Ernawati Andysah Putera Utama Siahaan Arie Candra Panjaitan Asri Santosa Atmaja, Niko Surya Ayu Nuriana Sebayang Baehaqi Barutu, Sipra Bela Firmantoyo Devina, Annisa Donni Nasution Dwiyanto . Edo, Edo Eko Hariyanto Eswin Syahputra Farta wijaya, Rian Fernando, Ahmad Hadi Prayitno Hafni Hafni Haralayya, Bhadrappa Herdianto Herdianto Herdianto Herdianto, Herdianto Heri Kurniawan, Heri Hermawan, Bagus Indrayani, Maida IQBAL , MUHAMMAD Iqbal Wiranata Siregar, Jimmy Irwan Iswandi Idris Ivana Wardani Jabar, Ami Abdul Jesica Uli Panggabean Juliyandri Saragih Khairul Khairul Khairul, Khairul Khumairoh, Annisa Kurniawan, Fahmi Leni Marlina Liber Tommy Hutabarat Lubis, Darma Putra Ludfia Anggi Safitri Sinaga Marsya, Alviona Mentari, Risca Sri Muhammad Iqbal Muhammad Iqbal Muhammad Irfan Sarif Muhammad Muttaqin Muhammad Syahputra Novelan Muhammad Wahyudi Mutiara Widasari Sitopu Nasywa, Khairun Pane, Danang Putra Panjaitan, Albert Parhusip, Nelviony Permata, Dinda Suci Aliya Pranoto, Sugeng Pulungan, Ahmad Fakhrizal Ramatika, Desy Rian Farta Wijaya Rian Putra, Randi Rizaldy Khair Rizky Rinaldi Rizwanul Yakin Naution Naution Romani, Daniel D. S Solikhun Sahputra, Fajar Sari, Ayu Ofta SARIFUDIN Sebayang, Ayu Nuriana Septiadi, Fahri Siburian, Ramli S Simanjuntak, Yosei Ht Simorangkir, Elsya Sabrina Asmita Sinambela, Sugi Hartono Sipra Barutu Sirait, Donna Nurhaida Masdiana Siregar, Andree Rizky Yuliansyah Sitorus , Zulham Sitorus, Mhd Arfan Sitorus, Zulham Situkkir, Meiarni Solly Aryza Sri Wahyuni Sugeng Pranoto Suherman Suherman Sulistianingsih, Indri Sutiono, Sulis Syahputra, Afandi Syahrul R, Syahrul Syamsiar, Syamsiar Tiara Sylvia Titin Mega Andini Siahaan Tuti Andriani Usman Usman Wadly, Fachrid Wahyudi Sihombing, Ridho Wardani, Ivana Wijaya, Rian Farta Wirda Fitriani Yahya, Susilawati Yoga Yuniadi Yusman, Yanti Zalukhu, Anzas Ibezato Zhafirah Rizki Fadilah Lbs Zuhri Ramadhan