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Journal : International Journal of Artificial Intelligence Research

Public Service: Digital Transformation Building Smart City In Makassar City Maldun, Syamsuddin; Juharni, Juharni; Ridho, Muhmmad; Anas, Ali; Afrisal, Ade ferry
International Journal of Artificial Intelligence Research Vol 8, No 1.1 (2024)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v8i1.1.1379

Abstract

The demands of the era of globalization of modern government systems require the management of changes in district/city governments to improve so that stakeholders can access maximum service. For this, an applicable work mechanism is needed through the design of a prototype model of Digital Transformation of Public Services e-Government. The type of research used is phenomenological and qualitative descriptive approach. The data collection method used is triangulation, namely: survey, interview, and document analysis. Data analysis uses data collection, data condensation, data presentation, verification and drawing conclusions. Research results: focus (1) The reality of the institutional structure and human resources of the Communication and Information Service still experiences various challenges and weaknesses that must be anticipated immediately, (2) Determinant factors in capacity development originating from internal sources, namely publication, polling up, and decision-making and external opportunities supported by the local government. Meanwhile, internal obstacles are the still strong interests of political parties and external challenges are that public participation is still lacking, and (3) Prototype model of Digital Transformation of Public Services e-Government, is actually a public right and at the same time an obligation of the government, Management of existing public services system, separately accommodates data exchange between institutions, and Management of public services according to regulations, which are guided by Law 37/2008, Law 25/2009 and Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform 27/2014 is a combination of complementary nomenclature.
Co-Authors Abdul Rauf Abdullah Umar, Abdullah Abdullah, Nursanti Abjan, Kadar Ada, Renzo Kalvien Palino Adi Sumandiyar Adoi, Armet Mexi Melser Afrisal, Ade ferry Ananda Putra Tanggu Mara, Andry Anas, Ali Andi Muhibuddin, Andi Andi Rasyid Pananrangi Andi, Melani Annisa Annisa Ansyar, Ansyar Aras Syazili Aris, Muhammad Arisona, Y. Armawaty, Armawaty Asapa, Andi Faradhiba Dwi Julianti Azmi, Chaerul B. Talebe, Yusnaini Bakti Nur Ismuhajaroh Clarisa, Deby Congge, Umar Delly Mustafa Erna Rusliana Muhamad Saleh Fadhiel, Muhammad Ihsan Gani Jawak Gusti Rusmayadi Hamidin Rasulu Hardiyanti, Andi Herianto Herianto Ibrahim Rahmat Ikbal Marus, Ikbal Ilham, Muh. Ishak, Safira Ismail, Imran Jonatan, Silvester Kadir, Imam Algazali Kalampung, Stephanie M. Kasmudin Mustapa Kemesrar, Mikel Kurra, Titus Labenua, Rusmawati Langai, Bambang Fredrickus Leha, Alicia W M. Irfan M. Irfan, M. Irfan M. Mustafa, Ikrima Malan, Sudirto Margono, M. Tirta Marina S, Dian Mochaimin, Muhammad Rofik Muallim, Ahmad Hamdan Muchdar, Fatma Muhammad Irfan Musfiani, Musfiani H.R Musfirah, Andi N. Abdullah Nababan, Endang Mayjela Enjelika Naen, Leonardo Konstantin Resy Nasser, Andi Pangeran Nebore, Esau Petramanti, Petramanti Putra, Sahbarsan Eka Rahim, Amirudin Rahman, Nurauliah Raihani Wahdah Rambe, Mikhael Wesley Rasjid, Sukmawaty Reliubun, Sasa Zainudin Ressa, Nurmiyati Ridho, Muhmmad Rosnani Rosnani Rovina Ruslami, Rovina Samadan, Gamal M Samben, Cristina Mercy Sani, A. Ardin Sennang, Indo Siti Fatimah Suaib, Muh. Ridha Suryani Suryani Su’udin, Muskira Syahnul Sardi Titaheluw Syamsu, Dewiana Syamsuddin Maldun Syamsul Bahri Syuaib, Muh. Ridha Tamaulina Br Sembiring Tamrin Tamrin Tompo, Natsir Wachid, Choiruddin Wahyu Alfishahrin. T, Wahyu Wahyuni, Angraeni Sri Hanifa WAODE MUNAENI wulansari, angela Yakub Yakub, Yakub Yuliana Yuliana Yusuf, Masri Zainal, Nining Haslinda