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Journal : Daengku: Journal of Humanities and Social Sciences Innovation

Sentiment Analysis of University Libraries during the Covid-19 Pandemic in Indonesia Abdurrahman Rahim Thaha
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 2 No. 5 (2022)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (337.637 KB) | DOI: 10.35877/454RI.daengku1215

Abstract

The purpose of this study was to analyze the sentiments of university library visitors during the pandemic. Data collection techniques using web scraping techniques using a data scraper application. The data is taken from Google reviews as many as 261 reviews from ten universities in Indonesia. Data analysis technique using Vader method for sentiment analysis and Ekman method for classification of emotional sentiment. The results of the sentiment analysis in this study show that visitor satisfaction is quite high at the university library during the pandemic. Positive sentiment in the university library is 80.8% and the classification of emotional sentiment is dominated by joy as much as 71.6% compared to other sentiments such as negative, fear, and sadness. These results indicate that visits to the university library can still be carried out well even though there are many limitations in activities in the library because of the pandemic.
Comparative Analysis of Digital Application Usage in Micro Enterprises and Small Medium Enterprises Abdurrahman Rahim Thaha; Agus Santosa; Aji Fajar Suryo Antoro
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 3 No. 6 (2023)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku2152

Abstract

This study aims to analyze the factors that influence the use of digital applications in Micro Enterprises (UMi) and Small and Medium Enterprises (SMEs/UKM) in Indonesia, using the TOE (Technology-Organization-Environment) framework. Through a quantitative approach, this study collected data from 426 MSMEs and analyzed it using the Partial Least Square-Structural Equation Modelling (PLS-SEM) model. The results show that technological factors are the dominant factors in the use of digital applications in MSMEs. However, there are significant differences in the influence of these factors between UMi and UKM. In UMi, technological factors are more prominent, while in UKM, organizational factors are more influential as determinants of digital application use. UMi focuses more on the technological aspect of digital app usage, while UKM prioritize organization as the main driver. This study provides important insights into the dynamics of digital app usage among MSMEs and the strategic differences between UMi and UKM, offering guidance for the development of more effective and scale-appropriate technology strategies.