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All Journal Jurnal Pendidikan Sosiologi dan Humaniora Jurnal CoreIT JTAM (Jurnal Teori dan Aplikasi Matematika) JURNAL EDUCATION AND DEVELOPMENT JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Informatika dan Rekayasa Perangkat Lunak Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Kepariwisataan: Jurnal Ilmiah International Journal of Economics (IJEC) International Journal of Educational Research Excellence (IJERE) Innovative: Journal Of Social Science Research Journal Emerging Technologies in Education Socious Journal Journal of Rural Tourism (JoRT) Jurnal Teknologi Cerdas Ulil Albab Jurnal Teknokes Journal of Computer Science Advancements Journal of Social Entrepreneurship and Creative Technology
Nugroho, Agung Yuliyanto
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Community Decision Support Service System Village Level Mandiri Based On An Interactive Website Nugroho, Agung Yuliyanto; Shimbun, Annisa Fikria; Rohman, Nur
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13760

Abstract

AbstrakSetiap desa wajib memberikan pelayanan yang baik kepada masyarakat umum dalam hal penulisan surat, pendataan penduduk, dan kebutuhan lainnya yang berhubungan dengan pelayanan kantor desa. Proses tersebut tetap mengharuskan warga untuk datang dan mengikuti prosedur untuk mendapatkan surat tersebut. Dalam hal ini, surat tersebut tidak dapat diproses dalam satu hari karena sering kali kepala desa yang berwenang untuk menandatangani surat tidak berada di tempat karena sedang bertugas keluar daerah. Jadi tunggulah keesokan harinya atau tunggu konfirmasi via Wats app dari bagian administrasi desa Kadilangon untuk datang dan mengambil surat yang telah diproses. Proses ini membutuhkan waktu yang lebih lama untuk melakukan dan mendapatkan pelayanan serta dokumentasi surat yang diserahkan oleh warga desa Kadilangon. Proses pelayanan surat yang diserahkan secara online ini untuk memudahkan warga dalam hal proses pengajuan dan bagi pegawai sendiri agar mempermudah proses dokumentasi dan pelaporan surat. Penulis membuat sebuah sistem informasi pelayanan masyarakat di desa Kadilangon. Dalam sistem ini, warga dapat mengajukan surat perizinan secara online. Diharapkan dengan adanya sistem ini proses pengajuan surat menjadi lebih cepat dan mudah karena sistem dapat diakses dari mana saja. Dengan adanya sistem pengabdian masyarakat ini diharapkan dapat meningkatkan kualitas proses pelayanan kepada masyarakat Desa Kadilangon.Kata Kunci: Sistem Pakar, Layanan, Informasi, Sistem.
Utilization of Big Data in Improving the Efficiency of E-Business Systems in Indonesia Nugroho, Agung Yuliyanto; Prasetio, Rachmat; Wong, Lucas; Rao, Ananya
Journal of Computer Science Advancements Vol. 3 No. 2 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jsca.v3i2.2251

Abstract

The rapid growth of digital technology in Indonesia has fostered the expansion of e-business systems, which in turn has generated vast volumes of data. However, many e-business platforms still face challenges in utilizing this data effectively to improve operational efficiency and decision-making. This research was conducted to explore the utilization of big data in enhancing the efficiency of e-business systems in Indonesia. The main objective of the study is to analyze how the integration of big data analytics contributes to optimizing business processes, customer engagement, and overall system performance in the Indonesian digital commerce ecosystem. A mixed-method approach was employed, combining quantitative surveys of 120 e-business practitioners with qualitative interviews involving 15 data analysts and IT managers from various sectors such as retail, fintech, and logistics. Data were analyzed using statistical tools and thematic coding to derive patterns and insights. The findings indicate that e-businesses implementing big data strategies reported a significant improvement in system responsiveness, personalized customer services, and data-driven decision-making. Moreover, big data utilization has been linked to enhanced supply chain management and real-time monitoring capabilities. Despite these benefits, challenges such as data privacy concerns, lack of skilled personnel, and high infrastructure costs remain significant barriers. In conclusion, the study confirms that the effective use of big data plays a crucial role in improving the efficiency and competitiveness of e-business systems in Indonesia. Future initiatives should focus on strengthening data governance and investing in human capital to maximize big data’s potential.
Penerapan Metode Double Moving Average Untuk Memprediksi Penjualan Tiket Bus Sinar Jaya Po Tambun Tundo, Tundo; Nugroho, Agung Yuliyanto; Saidah, Andi
Jurnal Informatika dan Rekayasa Perangkat Lunak Vol. 7 No. 2 (2025): September
Publisher : Universitas Wahid Hasyim

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Sinar Jaya Autobus Company (PO) is one of the buses engaged in the tourism business that sells and provides community needs such as bus tickets. This PO requires forecasting in data processing to produce accurate reports. The reason for this is because PO Bus Sinar Jaya in determining the demand for bus tickets cannot predict availability. Based on these reasons, the design of this system uses the Double Moving Average (DMA) forecasting method for the forecasting process in determining the amount and type of availability that will be sold for the following month. By using this calculation method it is hoped that the owner of PO Sinar Jaya will further optimize the things that can be detrimental to this PO in operating. If sales increase each month, using the DMA method, sales predictions for the next three months can be determined, the higher the number of ticket requests on the PO Sinar Jaya Bus, so that the forecasting results can help the PO to avoid running out of tickets according to consumer demand. Based on the research that has been carried out, it can be concluded that the Sinar Jaya PO Tambun bus ticket sales forecast using the Double Moving Average (DMA) method obtained the smallest MAPE value calculation results in order 2, namely 0.004599299 and the smallest MAPE value in order 3, namely 0.000614191. Comparison of the results of MAPE value calculations to determine the accuracy of forecasting results carried out with order 2 and order 3, it is proven that order 3 is more accurate for determining the error percentage results in this study.
Social Media Sentiment Analysis to Predict Market Trends in the Creative Industry Purwati, Purwati; Nugroho, Agung Yuliyanto; Hamka, Hamka; Sukoco, Hendro
Journal of Social Entrepreneurship and Creative Technology Vol. 2 No. 1 (2025)
Publisher : Yayasan Adra Karima Hubbi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70177/jseact.v2i1.2052

Abstract

The rise of social media has transformed how information spreads, creating an invaluable resource for analyzing market trends. In the creative industry, where consumer preferences shift rapidly, understanding social media sentiment is critical for businesses aiming to stay ahead of trends. Previous research on sentiment analysis has shown its potential in various fields, but its specific application in the creative industry remains underexplored. This research aims to investigate how social media sentiment analysis can predict market trends in the creative industry. By analyzing social media posts, reviews, and discussions, the study seeks to explore how positive, negative, and neutral sentiments influence market behavior and creative products’ success. The study employs a combination of data mining and sentiment analysis techniques to analyze social media content related to key creative products. Using machine learning algorithms, the research categorizes posts into sentiment categories and correlates them with market trends, such as sales and consumer behavior. A dataset consisting of social media content from multiple platforms over the past year was utilized for analysis. The results show that positive social media sentiment correlates with increased consumer engagement and sales in the creative industry, while negative sentiment predicts a decline in product success.
Health Information Technology Management Model to Improve User Performance and Satisfaction  yuniati, Nining; Nugroho, Agung Yuliyanto
Jurnal Teknokes Vol. 18 No. 4 (2025): Desember
Publisher : Jurusan Teknik Elektromedik, Politeknik Kesehatan Kemenkes Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35882/jteknokes.v18i4.123

Abstract

The rapid development of digital technology has reshaped the way healthcare institutions manage information, deliver services, and support clinical decisions. Despite these advances, many hospitals still struggle with inefficiencies resulting from weak Health Information Technology (HIT) governance and limited user skills. Most existing approaches prioritize technical deployment while paying less attention to managerial, organizational, and behavioral factors that are essential for sustainable success. To overcome these limitations, this study introduces and empirically evaluates a comprehensive Health Information Technology Management (HITM) model that combines strategic IT governance, system quality, and user dimensions to improve satisfaction and performance among healthcare professionals. The research examines how governance mechanisms, system quality, and user capabilities affect satisfaction and performance. The specific objectives are to identify the key drivers of system quality, evaluate the relationship between system quality and user satisfaction, and examine how satisfaction impacts user performance. The study contributes theoretically by presenting a more integrated framework that unites concepts from IT governance, Information Systems Success Theory, and Technology Acceptance Theory. It also offers empirical evidence of the importance of managerial structures in driving successful digital transformation in healthcare settings. A survey involving healthcare personnel from three public hospitals in Indonesia was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results demonstrate strong model validity, accounting for 65% of the variance in user satisfaction and 59% of the variance in performance, with predictive relevance (Q²) values of 0.47 and 0.52, respectively. These outcomes demonstrate that mature governance, leadership support, cross-unit collaboration, and systematic user training enhance system quality, satisfaction, and ultimately performance. Future studies should expand testing in broader healthcare contexts with different resource conditions.
Evaluasi Kepuasan Mahasiswa terhadap Fasilitas Kampus Menggunakan Metode Simple Additive Weighting (SAW) Nugroho, Agung Yuliyanto; Tundo, Tundo; Saidah, Andi
Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Vol 10 No 2 (2026): APRIL 2026
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/jtik.v10i2.5324

Abstract

Evaluation of student satisfaction with campus facilities is one important aspect in improving the quality of college services and infrastructure. However, this satisfaction evaluation process has a gap between student expectations of the facilities provided by the campus. This research aims to design a Decision Support System (DSS) that can help the campus in assessing student satisfaction levels using the Simple Additive Weighting (SAW) method. This method was chosen because of its ability to conduct an assessment based on criteria that have certain weights so as to produce the best alternative ranking. The criteria used in this study include cleanliness, maintenance, comfort, completeness, condition, service, and level of satisfaction. Data was obtained through questionnaires distributed to students in various study programs, focusing on various aspects of campus facilities such as classrooms, laboratories, libraries, hall areas, and podcast studios. It was then processed using SAW steps, including matrix normalization and final score calculation. The result showed that the final results of the evaluation of student satisfaction with campus facilitiesf from 100 respodents obtained a fairly high score of 44 which was said to be quite good. This SAW method is able to provide a clear ranking of the level of student satisfaction, as well as identify areas that require improvement or enchancement at the college.
Co-Authors Abdul Malik Akbar, Riolandi Albadri, Albadri Anshoriyah, Sofiyatul Apriyanto, Apriyanto Aurelius Fredimento Betty Yel, Mesra Christine Widilestari Dina Destari Firdaus, M. Surya Maulana Flora Grace Putrianti Hamka Hamka, Hamka Herryani, Herra Hidayat, Noura Rizqyaannisa Ignatius Septo Pramesworo Joko Triyono Kristanto, Ferat Larisu, Zulfiah Liyan, Sur masriah masriah, masriah Musa Hefer Smas Nasim, Abu Sahman Nugroho, Dwi Yoso Nur Rohman Pareira, Rosalina Andriyani Ebang Prasetio, Rachmat Purwati Purwati Rao, Ananya Raule, Jean Henry Saidah, Andi Sanjaya, Lalu Rudi Shimbun, Annisa Fikria Sisca Cletus Lamatokan Sitti Hasnah Sri Yulianto Fajar Pradapa Sudiro, Syawal Sukoco, Hendro Suswanto Suswanto, Suswanto Sutopo, Joko Syamsu, Moch. Nur Titik Haryanti Tundo, Tundo Waahib, Achmad Nashrul Wajnah, Wajnah Widiyanto, Nur Wong, Lucas Wulandari, Lastiani Warih Yulianto, Dwi Hery Yuniati, Nining