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Journal : proceeding international collaborative conference on multidisciplinary science

Survival Strategies of Offline Pickup-Truck Culinary Vendors in the Digital Era: A Qualitative Study in East Ungaran District, Indonesia Shohib Maulana; Irsal Fauzi
Proceeding International Collaborative Conference on Multidisciplinary Science Vol. 3 No. 1 (2026): June : ICCMS (Proceeding International Collaborative Conference on Multidiscipl
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70062/iccms.v3i1.259

Abstract

The rapid development of digital technology has significantly transformed business practices in the culinary sector, particularly through online food delivery platforms, social media marketing, and digital payment systems. While many culinary businesses have adopted digital technology to expand their market reach, some small-scale culinary vendors continue to operate using conventional business models. This study aims to analyze the survival strategies employed by offline pickup-truck culinary vendors in the digital era. A qualitative descriptive approach was employed to explore the experiences and business practices of culinary vendors operating without online marketing platforms in East Ungaran District, Semarang Regency, Indonesia. Data were collected through in-depth interviews, observations, and documentation involving one primary informant and two supporting informants selected using purposive sampling. Data were analyzed using the interactive model of data reduction, data display, and conclusion drawing, supported by MAXQDA software for coding and thematic analysis. The findings indicate that business sustainability is primarily maintained through consistent product quality, preserving food taste, providing friendly customer service, maintaining competitive pricing, and strengthening social relationships with customers. Although the vendors have not adopted digital marketing, they have selectively utilized QRIS as a digital payment method to facilitate transactions. The study concludes that business survival in the digital era is not solely determined by technological adoption but is also strongly influenced by product quality, customer trust, and social capital developed through direct interactions. These findings contribute to the understanding of survival strategies among informal culinary businesses operating outside digital platforms.
Co-Authors . Syamsulbahri Abdul Aziz Abdul Aziz Abdul Aziz Ade Onny Siagian Agung Mufti Wibowo Agung Wibowo, Mufti Alfredy Donny Haposan Harianja Ari Siswati Arlin Reza Firnandita Arteurt Yoseph Merung Bangsa, Jaya Ramadaey Dewi Ari Ani Dewi Ariani DEWI ARIANI Dini Rahmawati Dwi Lailatun Nisa Eko Nur Hermansyah Eliagus Telaumbanua Faturahman Efendi Ferdinand Raynanta Putra Fitriyanti, Hanifah Havif Wahyu Saputra Ibnu Putra Surya Daru Ignatius Bias Galih Prasadhya Indah Isnawati, Setya Isnawati, Setya Indah Isra Prihantini Jaya Ramadaey Bangsa Judijanto, Loso Kartikasari, Hayu Khumaeroh, Luk Lu'ul Kustiyono Kustiyono Loso Judijanto Maghfirah, Nur Mahmuddin Mahmuddin Mahmuddin Mahmuddin Mahsya Aurelia Cesarani Margarena, Agung Novianto Meida Rachmawati Meida Rachmawati Meida Rachmawati Merung, Arteurt Yoseph Mokhammad Khukaim Barkhowa Mona Inayah Pratiwi Mufi Agung Wibowo Mufidah, Luklu'ul Mufti Agung Wibowo Mufti Agung Wibowo Nazara, Johnifrah Putra Noor Laila Ramadhani Novita Herawati Prasadhya, Ignatius Bias Galih Prieza Dheva Tanti Prihantoro, Rigo Wahyu purwanti, rina Rahmawati, Vera Ramadaey Bangsa, Jaya Rina Purwanti Rina Purwanti Sabalius Uhai Sapti Damayanti Satria Avianda Nurcahyo Setiawan Setiawan Setiawan Setiawan Setya Indah Isnawati Setya Indah Isnawati Shohib Maulana Silvina Widyastuti  Siswati, Ari Sudiyono Sudiyono Swantyka Ilham Prahesti Ucta Pradema Sanjaya Ulfamiyati Ulfamiyati Ulfamiyati Vinko Satrio Pekerti Waruwu, Lisnawati Widagdo, Teguh Harso Zakky Fahma Auliya