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Journal : E-JRM

Pengaruh Komunikasi Interpersonal, Kepemimpinan Transformasional dan Komitmen Organisasi Terhadap Kinerja Pengurus PMII Rayon Al-Farabi Hofifatul Musyarrofah; Eka Farida; M. Khoirul Anwarudin Broto Suharto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study’s goal was to ascertain the impact of interpersonal communication, transformational leadership and organizational commitment on the performance of PMII Rayon Al-Farabi. The study’s methodology is explanatory research with a quantitative approach. 63 respondents made up the sample in this study, which used the proportionate random sampling method. The results showed that the results of the F test of interpersonal communication, transformational leadership and organizational commitment simultaneously had a significant effect on performance. From the results of the t-test analysis, it is known that the interpersonal communication variable has a significant effect on performance and transformational leadership and organizational commitment variable has not significant effect on performance. Keywords: Interpersonal Communication, Transformational Leadership, Organizational Commitment and Performance
Pengaruh Kualitas Pelayanan, Ketepatan Waktu, Dan Kepercayaan Layanan J&T Express Terhadap Kepuasan Konsumen Berbelanja Di Marketplace (Studi Kasus Pada Mahasiswa FEB Unisma) Melisari Melisari; Eka Farida; Restu Millaningtyas
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 05 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractIn the current digitalization era, various types of online shopping or marketplaces as well as support for providing delivery service facilities from internet-based transportation services, have changed people's behavior from shopping traditionally to shopping online. The popularity of online shopping in the community in recent years has driven the growth of the logistics sector in the country, marked by an increase in the use of delivery services.The purpose of this study was to describe consumer satisfaction, service quality, timeliness, and trustworthiness of J&T Express shopping services on the Marketplace, to determine and analyze the effect of service quality, timeliness, and trustworthiness of J&T Express services on consumer satisfaction shopping at the Marketplace, to find out and analyze the effect of service quality on J&T Express services on consumer satisfaction shopping at the Marketplace. to find out and analyze the effect of timeliness on J&T Express services on consumer satisfaction shopping at the Marketplace, to find out and analyze the effect of trust in J&T Express services on consumer satisfaction shopping at Marketplace.The results showed that service quality, timeliness, and trustworthiness of J&T Express services had a significant effect on consumer satisfaction shopping at Marketplace, service quality on J&T Express services had a significant effect on consumer satisfaction shopping at Marketplace, timeliness on J&T Express services had no significant effect on satisfaction. consumers shop at Marketplace, trust in J&T Express services has a significant effect on consumer satisfaction shopping at Marketplace. Regarding timeliness on the statement "J&T Express rarely experiences delays" gets the lowest score. Suggestions for companies are expected to pay more attention and improve on factors that can affect timeliness such as process priority, order data collection accuracy, order grouping, and lot size so that it will increase consumer satisfaction so that in the future consumers can use J&T Express services continuously. Likewise with service quality, the J&T Express company still maintains service quality because if the service quality is good, consumers will be more satisfied and increase. The J&T Express company also maintains trust because consumers always put their trust that J&T Express services can be trusted and will continue to depend on the service company. Keywords: Quality of service, Punctuality, Trust, and Consumer satisfaction
Pengaruh Experiential Marketing, Atmosphere Toko, Dan Sense Of Trust Terhadap Kepuasan Konsumen Mahasiswa Kedai Kopi Pete, Kota Malang M. Aliyuddin; Rois Arifin; Eka Farida
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 25 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The aim of this research is to know satisfaction of consumers in Kopi Pete Shop in Malang City. Based on the influence of experiential marketing, shop’s atmosphere and sense of trust. This is quantitative descriptive verificative research using non probability sampling with purposive sampling method as a sampling technique. 75 respondent was picked as a sample for this research. The result shows that experiential marketing variable doesn’t affect to consumer’s satisfaction partially, otherwise the shop’s atmosphere trust affect to consumer’s satisfaction partially, sense of trust affect to consumer’s satisfaction partially. Experiential marketing, shop’s atmosphere, and sense of trust, affect simultaneously towards consumer’s satisfaction in Kopi Pete Shop Malang. Researcher hope for the next generation to add another variable, respondent’s amount and using newer theory to give interesting update in the research. Keywords : Experiential Marketing, Shop’s Atmosphere, Sense Of Trust,  Consumer’s Satisfaction
Pengaruh Employee Engagement, Iklim Organisasi, Dan Kemampuan Kerja Terhadap Produktivitas Karyawan (Studi Kasus Pada Karyawan UMKM Tahu Kres KWB) Rachma Rizki Puspita Ismara; Eka Farida; Alfian Budi Primanto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This studi aims to determine the effect of employee engagament, organizational climate, and ability work on work produkctivity at UMKM Tahu Kres KWB. The sample used in this study were 31 employee by using saturated sample technique. The data analysis method used in this research is quantitative data analysis using multiple linear regression analysis. Testing the data used is simultaneous hypothesis testing (Test F) and partial hypothesis testing (Test t). The result showed that simultsneously (Test F) the variables of employee engagament, organizational climate, and ability work significant effect on employee productivity at UMKM Tahu Kres KWB. When, based on partial test results (Test t) the variables of employee engagament significant effect on employee productivity at UMKM Tahu Kres KWB, variables organizational climate no significant effect on employee productivity at UMKM Tahu Kres KWB, and variables ability work significant effect on employee productivity at UMKM Tahu Kres KWB. Keywords: Employee Engagement, Organizational Climate, Ability Work and Productivity Employee 
Analisis SWOT Dalam Menentukan Strategi Pemasaran Untuk Meningkatkan Minat Beli Konsumen (Studi Kasus Pada CC-Mart Sotabar-Pasean) Ach Taufiqurrahman; Eka Farida; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study's objectives are as follows: 1) Determine whether CC-Mart Sotabar-Pasean's marketing strategy and SWOT analysis can increase customer interest in purchasing, and 2) Determine whether CC-Mart Sotabar-Pasean's marketing strategy can be determined by SWOT analysis. 3) To learn how the marketing strategy used by CC-Mart Sotabar-Pasean was put into action. Qualitative research was used for this study. Techniques for gathering data include conducting interviews, observing employees, and customers of CC-Mart Sotabar-Pasean, as well as documenting those interactions. The SWOT matrix, IFE and EFE matrices, and SWOT diagrams are utilized in this study's data analysis. The study's SWOT analysis identified both internal and external factors, with the position of strength (strength) receiving a higher overall score of 3.65 and the position of weakness (weakness) receiving a score of 1.31. However, the company's position of opportunities (opportunities) on the external factors is greater than its position of threats (threats) with a score of 1.67. Because CC-Mart Sotabar-Pasean is in quadrant I, which is a profitable position, the implementation of the strategy employs an aggressive growth strategy (Growt Oriented Strategy), according to the calculations from the analysis. CC-Mart Sotabar-Pasean makes use of its advantages and opportunities. so that CC-Mart Sotabar-Pasean can survive and compete with its rivals using this strategy. Keywords : Marketing strategy, SWOT analysis, and consumer interest in purchasing. 
Pengaruh Rekrutmen, Seleksi, Komitmen Dan Disiplin Kerja Terhadap Produktivitas Karyawan Di Masa Pandemi COVID-19 (Pada Koperasi Unit Desa Kabupaten Pakis Malang) Irziana Fakhira; Hadi Sunaryo; Eka Farida
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 10 No. 11 Februari 2021
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine 1.) Description of recruitment, selection, commitment, work discipline and employee productivity, 2.) Effect of recruitment, selection, commitment and work discipline on employee productivity, 3.) Effect of recruitment on employee productivity, 4.) Effect of selection on employee productivity, 5.) Effect of commitment on employee productivity, 6.) Effect of work discipline on employee productivity. This research uses quantitative methods with descriptive and inferential analysis. The number of samples used was 33 employees at the Village Unit Cooperative Pakis, Malang Regency. Sources of data used are primary and secondary data sources. The data were collected using a questionnaire with a Likert scale measurement while the data analysis used was instrument test, classical assumption test, multiple linear regression analysis, hypothesis testing, and the coefficient of determination (R2) with SPSS 16.0 as a tool. The results showed that 1.) Recruitment, selection, commitment, and work discipline have a simultaneous influence on employee productivity, 2.) Recruitment has an influence on employee productivity, 3.) Selection has an influence on employee productivity, 4.) Commitment has no effect. influence on employee productivity, 5.) Work discipline has an influence on employee productivity. Keywords: Recruitment, Selection, Commitment, Work Discipline and Employee Productivity.
Pengaruh Kualitas Produk, Citra Merek dan Promosi Terhadap Minat Beli Iphone (Studi Pada Mahasiswa Di Kota Malang) Abdur Rahman; Agus Widarko; Eka Farida
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine and analyze the effect of product quality, brand image and promotion on iPhone buying interest. This research uses a study on student consumers in the city of Malang, the data obtained by distributing questionnaires to students of Brawijaya University, Islamic University of Malang and Muhammadiyah University of Malang selected by purposive sampling. Determination of the number of samples using the Slovin formula and the results obtained were 75 respondents. The analytical method used in this study is the research instrument test (validity test, reliability test), normality test, classical assumption test (multicollinearity test, heteroscedasticity test), multiple linear regression analysis, hypothesis test (F test, t test) and coefficient test determination of data processing using SPSS 25. The results of this study indicate that product quality, brand image and promotion simultaneously affect buying interest in iphone. Partially, product quality has a significant effect on buying interest in iPhone, while brand image and promotion partially have no significant effect on buying interest in iPhone. Keywords: Product Quality, Brand Image, and Promotion.
Pengaruh Pengetahuan, Kemampuan, Pengalaman Kerja Terhadap Kinerja SDM Pada Industri Batik Gedog (Studi Kasus Industri Batik Budi Karya H. M. Sholeh Kerek, Kabupaten Tuban) Heri Ahmad Suyudi; Eka Farida; Khalikussabir Khalikussabir
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 20 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractThis research was conducted to determine the effect of knowledge, ability and work experience on performance in the batik industry of Gedog H.M Sholeh Kerek Kab. Tuban. This research uses explanatory research and quantitative approach. Non Probability Sampling technique to take samples, which is a sampling method when all members of the population are used as a sample of 40. To solve the problem in this study, use validity test, reliability test, normality test, multiple linear regression test, multicollinearity test, heteroscedasticity test, classic assumption test. This study uses multiple linear analysis with the help of SPSS 25. 0 The results of this study are the variables Knowledge, Ability and Experience simultaneously and partially affect Employee Performance in the Batik Industry H.M Sholeh Keywords: Employee Performance, Knowledge, Ability, and Experience
Pengaruh Kompetensi Dan Profesionalisme Terhadap Kinerja Karyawan (Studi Kasus Pada Koperasi Unit Desa Pakis Kabupaten Malang) Moch Regy Kurniawan; Eka Farida; Mohammad Rizal
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 23 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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AbstractBased on the research carried out with the aim of knowing and analyzing the effect of competence and professionalism on the performance of the case study employees at the Pakis Village Unit Cooperative. This research belongs to the type of quantitative descriptive research. The method used is multiple linear regression. The sampling technique used a saturated sample, namely all 36 samples of the Pakis Village Unit Cooperative employees. The sampling technique used in this study is saturated sampling where the determination of the sample when all members of the population are used as samples. To solve the problem in this study using SPSS assistance with validity test, reliability test, normality test, multiple linear regression analysis, multicollinearity test, heteroscedasticity test, f test, and t test. From this study, it was found that the competence and professionalism variables had a positive and significant effect simultaneously on employee performance, partially the competence variable had a positive and significant effect on employee performance, while the professionalism variable had a positive and significant effect on employee performance. Keywords: Competence, Professionalism, Employee Performance.
Pendidikan Kewirausahaan, Ketrampilan, Dan Motivasi Serta Dampaknya Terhadap Minat Berwirausaha (Studi Pada Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Islam Malang) Yongki Dwi Ardiansyah; Nur Hidayati; Eka Farida
E-JRM : Elektronik Jurnal Riset Manajemen eJrm Vol. 11 No. 19 Februari 2022
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to determine entrepreneurship education, skills, and motivation and their impact on entrepreneurial interest in students at the Islamic University of Malang. The population in the study was 84 students or college students with the criteria of students who are still actively studying at the Faculty of Economics and Business. The technique used in this research is Multiple Linear Regression Analysis. Entrepreneurship education, skills, and motivation have a positive effect on the entrepreneurial interest of FEB UNISMA students. Entrepreneurship education partially affects the entrepreneurial interest of FEB UNISMA students. Skills have a partial effect on the entrepreneurial interest of FEB UNISMA students. Motivation has a partial effect on the entrepreneurial interest of FEB UNISMA students. Keywords : Entrepreneurship Education, Skills, Motivation, Interest In Entrepreneurship
Co-Authors Abdul Kodir Djaelani Abdullah Aslim Abdur Rahman Ach Taufiqurrahman Achmad Syukron Chalim Afi Rachmat Slamet Afi Rahmat Slamet Agam Rizkiyan Alfian Budi Primanto Alfian Budi Primanto Alvia Dwi Cahyaningrum Alya Nurul Sa’diyah Aminah Silvi Lestari Annisa Sari Arini Fitria Mustapita Bambang Banu Siswoyo Basalamah, Muhammad Ridwan Bastomi, Mohamad Candra Kurniawati Ningsih Danang Prio Utomo Devin Koko Febiriliansyah Dewi Endah Fajariana, Dewi Endah Diah Nurhayati Mailasufa Dyah Ayu Firkah Islamiah Dyah Nur Uswatun Hasanah Eka Dewi Fitriyanti Eka Pitri Ramdani Ery Tri Djatmika RWW Fabi Marulita Basuki Fahrul Ulum Fahrurrozi Rahman Fahrurrozi Rahman Farah Nauliana Firdaus Ali Syabana Firdaus Ali Sya’bana Fitri Fadhila Hadi Sunaryo Helga Dita Agustin Heri Ahmad Suyudi Hofifatul Musyarrofah Ifa Khoiria Ningrum Iis Nabila Ikrima Nizzul Mefiandini Irziana Fakhira Ita Athia Kamil, Insan Kandidatus Angge Kartika Rose Rachmadi Khairun Anisah Khalikussabir, Khalikussabir Khoirul Anam Kholidah, Neneng Rika Jazilztul Khusniah Enggarwati Kurniati Kurniati Lista Sefti Anggraeni M. Agus Salim M. Aliyuddin M. Ilham Al Farizi M. Khoirul Anwarudin Broto Suharto Melisari Melisari Meri Kurniawati Miftakhul Jannah Mit Witjaksono Moch Irvan Rusyadi Moch Regy Kurniawan Mochammad Suaidi Moh Imam Bushiri Moh Ulil Ampri Mohamad Fathanudin Abas Mohammad Rizal Muamar Kadhafi Muh. Fahrurrozi Muhammad Akbar Cakra Negara Muhammad Mubarok Muhammad Yasir Ridha Mumilatul Mufidah Neneng Rika Jazilatul Kholidah Nori Nottalia Nur Hidayati Nur Syahraini Nuriati Nuriati Nuriati Nuriati Padli, Feri Pardiman Pardiman Pardiman Pita Hadi Sriwahyuni Popy Hidayanti Rachma Rizki Puspita Ismara Ramadhan, Tri Sugiarti Ratna Fitri Hidayah Raudatul Jannah Restu Millaningtyas Restu Millaningtyas Rois Arifin Rosa Yuliati Saiful Rizal Salma Sundya Retha Salman AL Farizy Sarjono Sarjono Selvia Sulaksana Andi Putri Shafa Labiba Siti Asiyah Sunaryo, Hadi Supriyanto Supriyanto Syarifatul Mufida Syndu Artanto Tahsim Tahsim Taufiq Hidayat Tri Sugiarti Ramadhan Viga Esa Rizkhie Wahyu Dwi Agustin Widarko, Agus Yongki Dwi Ardiansyah Yulia Ifatur Rohma Yulia Sugianti Zainatun Fajria Zeinal Abidin Zerlinda Aliffatus Sholehah