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Hendra Sukmana
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EFFECTIVENESS OF THE SIMMAMAH (READY TO SERVE THE COMMUNITY AT NIGHT) PROGRAM AT THE TAMAN SUB-DISTRICT OFFICE, SIDOARJO Kuncoro, Javier Firjatullah Nizar; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.325

Abstract

Objective: This study aims to analyse the effectiveness of the SIMMAMAH (Ready to Serve the Community at Night) Program which is an innovation in population administration services in Taman District, Sidoarjo Regency. The background of this programme is to provide services to people who do not have free time during regular working hours. This research uses descriptive qualitative methods with data collection techniques through interviews, direct observation, and documentation. Method: The analysis in this study refers to the theory of effectiveness according to Duncan which includes three main indicators, namely goal achievement, integration, and adaptation. Result: The results show that the SIMMAMAH Programme is effective in reaching out to the community, especially to those who work during the day, as shown by the increasing number of service users for documents such as Family Cards (KK) and Child Identity Cards (KIA) from 2022 to 2023. The programme has also been integrated with the village service system and continues to run despite leadership changes. In terms of adaptation, SIMMAMAH shows flexibility in operational time but still faces constraints on fixed scheduling and limited information dissemination. Novelty: The result of this research lies in the in-depth analysis of non-regular time (night-time) based public service innovations and the importance of schedule flexibility and more effective communication strategies to improve accessibility of civil registration services.
QUALITY OF ADMINISTRATIVE SERVICES THROUGH THE E-PAK LADI PROGRAM IN CANGKRINGMALANG VILLAGE, PASURUAN REGENCY Suaedi, Ach; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.326

Abstract

Objective This study aims to determine the quality of administrative services through the E-Pak Ladi program in Cangkringmalang Village, Pasuruan Regency. The research focuses on evaluating five dimensions of public service quality: tangibles, reliability, responsiveness, assurance, and empathy, in the context of implementing digital administrative services at the village level.. Method: The method used in this study was descriptive with a qualitative approach. Data collection techniques included direct observation, in-depth interviews with the community and village officials, and documentation of the implementation of the E-Pak Ladi program. This study aims to comprehensively describe the actual conditions on the ground and explore various obstacles and successes in service implementation. Results The results of the study indicate that the quality of service through the E-Pak Ladi program varies across dimensions. The tangible dimension declined because the comfort indicator for the location had not been met, even though other physical aspects were available. The reliability dimension met community expectations and the service was considered reliable. Responsiveness was considered quite good, especially in responding to citizen complaints and grievances. In the assurance dimension, the community was satisfied because the service was provided with a clear time guarantee. Meanwhile, the empathy dimension performed well with intensive communication between village officials and the community.. Novelty: The novelty of this research lies in its specific focus on the implementation of digital population administration services at the village level, a practice rarely studied in depth. Furthermore, using the latest local data from 2022–2024, this study successfully identified practical challenges and applicable solutions that can be implemented by village governments. This research is expected to serve as a reference for developing digital public services in other rural areas in Indonesia..
VILLAGE FUND PLANNING FOR COMMUNITY EMPOWERMENT IN KEBONSARI VILLAGE, CANDI DISTRICT, SIDOARJO REGENCY Salsabilla Putri, Diva; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.331

Abstract

Objective: This study aims to analyze and describe the planning of village funds for community empowerment, especially in Kebonsari Village, Indonesia.  Method: The method used is qualitative description with data collection techniques through interviews, observation, and documentation. The informants involved in this study consisted of the Village Secretary, Village Planning Clerk, Community Elements, and village officials involved in village fund planning. Results:  The results showed that the planning of the Village Fund in Kebonsari in Indicators [1] targets are determined from village deliberations by considering proposals from residents and priority scales to ensure that the programs run are in accordance with the needs. [2] Village fund planning policies are based on local government regulations and authorize villages to manage fund allocations independently to support community empowerment. [3] Planning procedures are carried out systematically through the stages of observation, deliberation, preparation of the RKP, and budgeting in the APBDes.  [4] Programs are focused on infrastructure development and community empowerment. [5] For the biata budget, it is designed based on real needs and takes into account the efficiency of the use of funds including bookmarking the remaining budget for programs in the following year. The whole process is transparent and participatory in line with George Robert Terry's theory.  Novelty: The novelty of this research lies in the analysis of Village Fund Planning for the 2025 fiscal year in Kebonsari Village comprehensively by linking George Robert Terry's theory and empirical data from interviews and highlighting the practice of transparency in the utilization of remaining funds for the following year's program which is rarely given in previous studies.
IMPLEMENTATION OF THE ELSIMIL APPLICATION PROGRAM IN REDUCING THE INCIDENCE OF STUNTING IN SIDOARJO DISTRICT Ihtifazhuddin, Fadhlillah; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.335

Abstract

Objective: This study aims to analyse the effectiveness of the ELSIMIL digital application in reducing stunting in Sidoarjo Regency through the lens of Edward III’s policy implementation theory. Method: A qualitative descriptive approach was employed with purposive sampling to select informants, while data were collected through interviews, observations, and documentation, and analysed using Miles and Huberman’s interactive model. Results: The findings reveal that effective communication, achieved through hierarchical information transmission, clarity of socialisation materials, and routine monitoring, supports programme success despite challenges such as limited TPK understanding and server disruptions. Resource-related obstacles include limited cadres, uneven authority comprehension, and suboptimal technological infrastructure; however, strong commitment and enthusiasm among implementers facilitated programme sustainability. A well-structured bureaucratic framework with clear Standard Operating Procedures and division of tasks enabled the creation of a stunting prevention ecosystem integrating digital technology with community-based health services. Novelty: This study contributes an innovative model for addressing the digital divide in public health interventions by adapting communication and training strategies to the technological literacy of grassroots health cadres, thereby strengthening bottom-up approaches to stunting prevention.
IMPLEMENTATION OF THE PLAVON PROGRAM IN POPULATION ADMINISTRATION SERVICES IN SINGKALAN VILLAGE Apriliana, Serly; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.343

Abstract

Objective: This study aims to examine the implementation of the Plavon program in population administration services in Singkalan Village. Method: Qualitative descriptive method with data collection techniques in the form of interviews, observations, and documentation studies. The informants in this study consist of village heads, Plavon operators, and villagers who are directly involved in the implementation of the program. Results: The results of this study show that the implementation of the PLAVON program in Singkalan Village is supported by adequate technological infrastructure and competent operators. However, there are still several obstacles, such as uneven socialization to all residents, limited understanding of the elderly community towards technology, and the support of the village head that has not been maximized. On the other hand, communication between implementers and coordination with the Dispendukcapil has gone well, the disposition of the implementers shows high commitment, and the bureaucracy has followed the applicable SOPs. Novelty: This research presents a novelty by applying Edward III's theory in the context of digital administrative services in Singkalan Village, which has never been researched before. Although such theories have been used in other studies, the focus on specific challenges such as limited public understanding and technical challenges in the implementation of the Plavon Program makes a new contribution. These findings enrich the study of e-Government at the local level and provide input for more inclusive digital service policies.
THE ROLE OF VILLAGE-OWNED ENTERPRISES (BUMDES) IN THE DEVELOPMENT OF INTEGRATED WASTE MANAGEMENT SITES (TPST) IN KEDUNGTURI VILLAGE, TAMAN, SIDOARJO Hanim, Masfufah; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.368

Abstract

Objective: This study aims to describe and analyze the role of Village-Owned Enterprises (BUMDes) in the development of Integrated Waste Management Sites (TPST) in Kedungturi Village, Taman District, Sidoarjo Regency. Method: The use is qualitative descriptive research, with data collection through interviews, observations, and documentation, as well as data analysis using the Miles and Huberman model. Results: show that BUMDes have successfully carried out their role in waste management through four indicators from the role theory of Biddle & Thomas in Sarwono: First, the role of Hope, which reflects the expectations of the community. Second, the role of norms, which shape managers' behavior. Third, the form of behavior seen in real actions in management. And finally, Evaluation & Sanctions, which strengthens management accountability. Novelty: this research lies in the application of role theory in the context of environmental management at the village level, as well as providing insight into how BUMDes can function as agents of change in effective and efficient waste management.
EFFECTIVENESS OF THE SIPENTOLMANIS SERVICE PROGRAM AS A WEBSITE-BASED INTEGRATED SERVICE SYSTEM IN JETIS DISTRICT, MOJOKERTO REGENCY Anandita, Tasya Ulfa; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.372

Abstract

Objective: The research aims to evaluate how effectively the program functions as a digital public service innovation. Method: A qualitative descriptive approach was employed, with data collected through observation, interviews, and documentation using purposive sampling. The analysis was conducted based on four indicators of effectiveness by Budiani (2007), namely target accuracy, program socialization, goal achievement, and program monitoring. Results: Findings reveal that the program has achieved target accuracy as the services align with community needs, although participation remains low due to a preference for face-to-face services. Socialization was limited to the initial launch in 2022, resulting in restricted public awareness. Program goals have been realized through improved efficiency, reduced queues, and more precise services. However, program monitoring has not been optimal due to the absence of formal strategies or policies for evaluation and sustainability. Novelty: This research contributes by applying Budiani’s effectiveness framework comprehensively to assess website-based public service innovation, highlighting the crucial role of continuous socialization and policy support in ensuring the long-term sustainability of digital services at the sub-district level.
IMPLEMENTATION OF THE GREAT PARENTS SCHOOL PROGRAM IN STUNTING PREVENTION IN BEBEKAN VILLAGE, TAMAN DISTRICT Arifin, Muhammad Zainul; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.377

Abstract

Objective: This study analyzes the implementation of the School of Great Parents (SOTH) Program, which aims to reduce stunting in Bebekan Village, Taman District, Sidoarjo Regency, and improve parents' knowledge and skills in caring for toddlers, particularly regarding stunting and pre-stunting. Method: The methodology used in this study is descriptive qualitative, referring to George C. Edward III's implementation theory, which focuses on four indicators: communication, resources, implementer attitudes, and bureaucratic structure, with data collected through interviews, observations, and documentation involving health cadres, Working Group 4, and mothers with toddlers. Result: The results show that program communication is running relatively well through socialization, human resources and existing facilities are adequate despite limited funds, implementers show high commitment even without incentives, and the bureaucratic structure follows established procedures. Novelty: The conclusion of this study emphasizes that SOTH plays a significant role in increasing parental awareness, but community participation and financial support need to be increased, highlighting the unique contribution of evaluating stunting prevention programs through the lens of internal implementation mechanisms at the village level.
BUMDES STRATEGY IN THE DEVELOPMENT OF WONG PULUNGAN HOT SPRINGS TRANSIT TOURISM Azizah, Aprilia Nur; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.390

Abstract

Objective: This study aims to analyze and describe the strategy of Gempol Village-Owned Enterprises (BUMDes) in developing the transit tourism potential of Wong Pulungan Hot Springs as one of the village's economic and social assets. The focus of the research is directed at four main indicators, namely strategy planning, implementation, evaluation and supervision, and sustainability aspects, in order to understand the extent to which BUMDes governance is able to optimize the potential of local-based tourism independently. Method: Using a qualitative descriptive approach method, with data collection techniques through in-depth interviews with BUMDes managers, community leaders, and visitors, complemented by field observation and documentation. The analysis was carried out by examining the empirical narrative based on strategic themes developed according to the research indicators. Results: The results of the study show that BUMDes Gempol has been working on participatory planning of the community and village apparatus, the implementation of gradual development, informal evaluation and supervision, and community involvement in maintaining cleanliness and the ecosystem. However, BUMDes Gempol still faces several shortcomings such as the absence of a long-term strategic plan document, limitations in digital promotion, informal evaluations, and collective awareness that needs to be improved. Novelty: The novelty of this study lies in the strategic mapping based on village institutional performance indicators in the context of transit tourism management, which is still rarely the focus of academic studies. This study shows how BUMDes institutions can play a role as actors of local development through a collaborative approach, although limited by limited resources and minimal formal policy support.
THE ROLE OF BUMDES KARYA ABADI IN IMPROVING THE COMMUNITY ECONOMY THROUGH THE SURUNGAN MARKET Helen, Rachelia; Sukmana, Hendra
Proceeding of International Conference on Social Science and Humanity Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity
Publisher : PT ANTIS INTERNATIONAL PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61796/icossh.v2i2.400

Abstract

Objective: This research aims to describe and analyze the role of BUMDes in improving the community economy through the suurngan market. Method: the method used is descriptive qualitative with data collection techniques through observation, interviews, and documentation. Results: The results of this study indicate that First, the provision of administrative functions runs well through strategic planning, structured organization, and responsive supervision. Second, the provision of public services has met basic needs such as public facilities and communication with traders, but has not been fully digitized. Third, Participation in Policy Making and Implementation is still at a consultative level, with dominant policy decisions in the hands of the village government and BUMDes. Fourth, Public resource management shows a social orientation through scholarship and social assistance programs, but public transparency and technology utilization are still limited. Novelty: This study provides a new perspective by combining the analysis of the role of BUMDes using Chandler and Plano indicators in the context of declining market turnover. This study emphasizes the need to strengthen digitalization, increase substantive community participation, and data-driven evaluation as strategies to make market management more effective, inclusive, and sustainable.
Co-Authors A, M Alief Abdul Qodir Afriani, Imama Agustina, Isna Agustiuns, Kandina Bahagia Ahmad Riyadh Umar Balahmar Ahmad Riyadh Umar Balahmar, Ahmad Riyadh Umar Aisyah Aprilia Prasetyo Alfina Damayanti Almalia Oktadianti Amallia Khaula Yukiza Anam , M. Syaiful Anandita, Tasya Ulfa Anggita Putri, Aulia Anggriani, Devi Anzaldi, Muzrima Apriana, Dwi Aprilia, Veny Alfi Apriliana, Serly Ari Nur Aliyah Rohalia Ariskha Damaiyanti Arsiyah Arsiyah Arsiyah Arsiyah, Arsiyah Atminingsih, Salma Eka Aulia Anggita Putri Aulia, Firda Divanda Aulia, Firza Farizan Aurelia, Pramudita Ayu Wulandari, Herdine Azizah, Aprilia Nur Bayu Agung Arishandy C. Putri, Anggi Aprilian Choiriyah, Ilmi CHOIRUN NISA Damayanti, Alfina Damayanti, Yesa Apriliya Dandi Amar Rizky B Delia Triscahya Ridhani Delvia Rikhlah Deva Susanti, Meisy Dewi Ratna Sari Didik Hariyanto Djarot Meidi Budi Utomo Dwi Sri Lestari, Dwi Sri Eka Lailatul Safitri Emalia Putri Agustin Eni Rustianingsih Fachrudin , Moch Erfan Fajar Muharram Ferry Adhi Dharma Fikriyah, Siti Nafiatul Fitri Lestari, Winda Fitria Agustina, Isna Fitria, Laili Nur Fury Fidianti Putri Hanim, Masfufah Hanindyah Fajrun Nuristighfar Hariyanti, Kiki Helen, Rachelia Helmie Maulia Wati Ibnu Sulthan Suneth Ihtifazhuddin, Fadhlillah Ilmi Usrotin Choiriyah Isna Fitria Agustina Isnaini Rodiyah Jazilatul Rohmah Khairunnisa, Khansa Khoirilia , Irsalina KHOIRUN NISAK Kristanti, Widya Kriya Almanfaluti, Istian Kukuh Sinduwiatmo Kuncoro, Javier Firjatullah Nizar Kusnul Kotimah Kusumo, Ibnu Hadi Labibi, silda Lailul Mursyidah Lestari, Arum Putri Damayanti Lestari, Winda Fitri Lisa Anggun Cahyani M Andi Fikri M. Arrizky Alamsyah Maarif , Mochammad Syaroni Masrucha, Adinda Nur Maulidia Hapsari Mira Mutiara Syafira Bayuningtyas Mitha, Ashila Muhammad Jainuri Muhammad Junaedi Muhammad Rivai Muhammad Royyanul Wahabi Muhammad Zainul Arifin Muhammadiyah Sidoarjo Mustafia, Ainun Mutiara, Shafa Muwardi, Alifiah Arum Natalia, Ineke Desi Nikta, Segi Harimbia Nilna Nada Hudayah Ningrum, Widya Lestiana Nizar Fairus Hanim, Mukhammad Nona Vita Rahayu Novia Megasari Novy Arthamevia NURIL HIDAYATI Oktavia, Mirsa Pratama Oktaviani, Miftahul Hidayati Prasiwi, Safirah Diah Pratama Ramadani, Vitra Pratama, Ivano Aditya Pratiwi Widiya Ningrum Purwanto, Ferisha Ainurrahmasari Puspita Ningrum, Algita Puspitasari, Monicha Renanda Ayu Ria Syaidatul Umaroh Rikhlah, Delvia Risa Megariska Risma Pratiwi Risma Pratiwi Rita Ambarwati Sukmono Rizky B, Dandi Amar Rochmaniah, Ainur Roudhotul Jannah Rury Hilda Pandu Winata Sabrina, Eri Safitri, Eva Nirmala Oky Salsa Rahma Anindya Salsabilla Putri, Diva Saputri, Rizki Yefin Saputro, Ardian Ahmad Sendy Putri Surendry Shinta Anastasya Putri Sholicha, Intan Dwi Afiatus Sifani Maydana Pratiwi Silda Labibi Silvia Dike Fernanda Siti Devi Kurniawati Suaedi, Ach Suharjo, Ari Suhartini, Dian Sulistiyono Supardi Susanti, Meisy Deva Sussilo, Tri Suwito, Atam Yudha Totok Wahyu Abadi U.B, Ahmad Riyadh UB, A. Riyadh Ulfa Maisaroh Umaroh, Ria Syaidatul Vicky Pra Styo Viola, Famela Octa Wasono, Wasono Wibowo, Adelwina Hurry Putri Wulandari, Meylani Wustoto, Karinda Yandika Sandah Yanti, Hernis Yunita Norma Yatim, Moch Yuniar Ajeng Nara Pertiwi Zabibah, Isyah Zalianty, Marcella Riski