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Indeks Kepuasan Masyarakat Atas Pelayanan Publik Jalan Provinsi Pada Wilayah Kerja Pembangunan (WKP) III Pandeglang-Lebak Arlan Marzan; Isvan Taufik; Zainul Hakim; Karvina Budiwati Apriliani; Agus Lukman Hakim; Hanifah
Sawala : Jurnal Administrasi Negara Vol. 12 No. 1 (2024): Sawala : Jurnal Administrasi Negara
Publisher : Program Studi Administrasi Negara Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30656/sawala.v12i1.8801

Abstract

The aim of this research is to analyze the results of the community satisfaction index survey regarding provincial road public services in the Pandeglang-Lebak III development work area (WKP). This research was analyzed quantitatively descriptively. The sampling technique used was purposive sampling with a combination of accidental sampling techniques, the number of samples using the Lemeshow formula with a total of 196 respondents using provincial roads. The research methods used are the Importance Performance Analysis (IPA) and Customer Statistics Index (CSI) methods. The results of the research show that the Importance Performance Analysis (IPA) method obtained results from 32 questions, of which 3 questions were in quadrant I (High Importance, Low Satisfaction), while 16 questions were in quadrant II (High Importance, High Satisfaction), while 9 questions were is in quadrant III (Low Importance, Low Satisfaction) and there are 4 questions in quadrant IV (Low Importance, High Satisfaction). The results of the Customer Statistics Index (CSI) analysis obtained a CSI result of 83.25%. This shows that people using provincial roads in the Pandeglang-Lebak III development work area (WKP) are in the Good criteria. based on the criteria in the interpretation in PERMENPAN RB No. 14 of 2017.
ANALISIS KESIAPAN MASYARAKAT DESA DALAM MENGEMBANGKAN WISATA BENDUNGAN LAMA PAMARAYAN KABUPATEN SERANG Rachmat Maulana; Ibrohim Abdul Halim; Ali Salmande; Agus Lukman Hakim
Jurnal Kebijakan Pembangunan Daerah Vol 7 No 1 (2023): June 2023
Publisher : Badan Perencanaan Pembangunan Daerah Provinsi Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56945/jkpd.v7i1.208

Abstract

The Tourism Village Around the Cultural Heritage of the Lama Dam and Kalimati Pamarayan has been established through a Decree of the Regent of Serang Year 2022. This research aims to look at the perceptions and readiness of stakeholders in the development of a tourism village. This research is descriptive in nature by conducting a survey of stakeholders around the Cultural Heritage of Bendungan Lama and Kalimati Pamarayan, Serang Regency, using quantitative descriptive analysis. The results of the research show that the people around the tourist village around the Bendungan Lama Cultural Heritage and Kali Mati Pamarayan have a high level of confidence that the area is very capable of being developed, with an average score of 8.97 out of 10. The results of an assessment conducted on nine aspects of the tourism village shows that the old dam area and Pamarayan dead river are in the category of fulfilling tourism feasibility. This research recommends the establishment of a joint institution and submitting a licensing process to BBWS C3 and BPCB so that the community can develop a Tourism Village
INDEKS KEPUASAN MASYARAKAT PADA LAYANAN IRIGASI DI WILAYAH KABUPATEN LEBAK TAHUN 2023 Isvan Taufik; Arlan Marzan; Zainul Hakim; Karvina Budiwati Apriliani; Agus Lukman Hakim; Natta Sanjaya; Siti Yuniar
Jurnal Kebijakan Pembangunan Daerah Vol 8 No 1 (2024): Juni 2024
Publisher : Badan Perencanaan Pembangunan Daerah Provinsi Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56945/jkpd.v8i1.290

Abstract

The Banten Provincial Government, through the Public Works and Spatial Planning Agency (PUPR), has provided irrigation network services for the community in Banten Province. This study evaluates and assesses community satisfaction with irrigation services in Lebak Regency, organized by the PUPR Agency. The research method used is quantitative descriptive with a saturated sampling technique, involving all Water User Farmer Associations (P3A) or farmer groups that receive irrigation services in Lebak Regency, with 83 respondents from 10 irrigation areas. The study was conducted for 45 days, from November to December 2023. Data were analyzed using Importance Performance Analysis (IPA) and Customer Satisfaction Index (CSI). The IPA results showed an overall positive gap, with four questions in quadrant I (high importance and low satisfaction), ten questions in quadrant II (high importance and high satisfaction), nine questions in quadrant III (low importance and low satisfaction), and three questions in quadrant IV (low importance and high satisfaction). The CSI results show a level of public satisfaction of 78.00%, which is included in the "Good" category, according to Permenpan RB. This study provides strategic recommendations to improve the quality of irrigation services and maximize public satisfaction.
EVALUASI PROGRAM FLOOD MANAGEMENT IN SELECTED RIVER BASINS DI KABUPATEN PANDEGLANG Nugroho, Arif; Hakim, Agus Lukman; Handoko, Pryo; Sanjaya, Natta; Mulyani, Ipah; Hadiono, Ade
Jurnal Inovasi Daerah Vol. 2 No. 1 (2023): JID : Jurnal Inovasi Daerah, Juni 2023
Publisher : Badan Perencanaan Pembangunan Penelitian dan Pengembangan Daerah Kabupaten Cilacap

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56655/jid.v2i1.86

Abstract

The problem of flooding and erosion is a natural phenomenon that greatly affects the community. Losses resulting from these events can reduce the quality of human life in various aspects of life. So there is a need for immediate management with various strategies. One of them is the Evaluation of the Flood Management in Selected River Basins Program in Pandeglang Regency. The purpose of this study was to evaluate the Farmland Management and Sustainable Agriculture Practices for Flood Management in Selected River Basins program Sector Project Pandeglang with the perspective of the CIPP evaluation model (Context, Input, Process, Product) and to recommend sustainability strategies. The research was conducted using a descriptive method with a qualitative approach. The results showed that the existence of the FMSRB program was able to answer various problems with critical lands and flood risk. Then the most effective continuation strategy that must be carried out is carried out by the Pandeglang Regency government with a Collaborative Governance strategy, namely collaboration between the Regency government and the private sector, universities/academics, and so on. The conclusion of the research is that the CIPP evaluation model can answer the main causes of flooding in the Pandeglang Regency.
Study Of Local Potential-Based Creative Economy For Community Empowerment Agus Lukman Hakim; Rahmat Maulana; Robin; M. Robbi Qawi; Nopi Andayani; Firdaus, Siti Aina
MIMBAR : Jurnal Sosial dan Pembangunan Volume 40, No. 1, (June 2024) [Accredited Sinta 3, No 79/E/KPT/2023]
Publisher : UPT Publikasi Ilmiah (Universitas Islam Bandung)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.vi.2115

Abstract

The study examines local potential-based creative economics to empower the community. The purpose of this study is to analyze the development of creative economies based on local potential in Serang, the potential of a creative economy based on the local potential of Serang as well as to formulate strategies for the development of creativity based on regional potential to empower the community in Serang. (financial, human resources, technology, industry, and institutions). Out of the analysis of the five main pillars of creative economy support in the Serang, the financial pillars have the highest value, while the industry pillar has the lowest value. Developing creative economic activity requires strong intervention against the pillars of industry, institutional, and technological intervention.
Struggle for Resources Water: Analysis Conflict and Politics of Spatial Planning Lukman Hakim, Agus; M Kolopaking, Lala; Siregar, Hermanto; Kumala Putri, Eka Intan
Sodality: Jurnal Sosiologi Pedesaan Vol. 5 No. 2 (2017): Sodality: Jurnal Sosiologi Pedesaan
Publisher : Departement of Communication and Community Development Sciences, Faculty of Human Ecology

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (501.796 KB) | DOI: 10.22500/sodality.v5i2.17901

Abstract

ABSTRACTImplementation of local government regulation on spatial planning in Pandeglang Regency faced many obstacles, such as conflict between residents and companies in the Village Cadasari, Pandeglang Regency. The purpose of this research is to identify struggle for resources and the involved parties as well as to analyze the failure factors of Pandeglang Local Government to implement the spatial policy.   This study used a qualitative descriptive approach. The results of the study illustrated that there were conflicts between company’s pros and cons. company’ cons, led by kiyai (Islamic priest), were citizens and students whom negatively affected by the establishment of company that caused difficulties of water resources access for daily needs and irrigation. On the other hand, company’s pros were Cadasari and Sukaindah village apparatus and some residents who wished to get benefit from increased employment opportunities supported by the Government of Pandeglang. The conflict was caused by the Local Government of Pandeglang who didn’t act as regulator and conflict resolution mediator but defended the existence of company while ignored the spatial planning. This proved that spatial policy is not only about technical aspect but also political one.Keywords: Politic of spatial planning, conflict, local government, resourcesABSTRAKImplementasi Perda RTRW Kabupaten Pandeglang menghadapi banyak kendala, diantaranya konflik antara warga dengan perusahaan di Desa Cadasari Kabupaten Pandeglang. Tujuan penelitian ini adalah untuk mengidentifikasi konflik perebutan sumber daya air, pihak terkait dan alternatif solusinya serta menganalisis faktor penyebab kegagalan Pemda Pandeglang dalam melaksanakan kebijakan tata ruang. Penelitian ini dianalisis dengan pendekatan deskriptif kualitatif. Hasil penelitian menggambarkan konflik terjadi antara pihak yang setuju pendirian perusahaan dan yang kontra. Pihak yang kontra perusahaan adalah warga, santri, dan kiyai yang mendapat efek negatif pendirian perusahaan berupa kesulitan akses sumber daya air dan irigasi sawah. Pihak yang pro perusahaan adalah aparatur Desa Cadasari, sebagian warga yang berharap memperoleh manfaat peluang kerja serta Pemda Pandeglang. Konflik tersebut disebabkan Pemda Pandeglang tidak menjadi regulator dan mediator penyelesaian konflik tapi cenderung memihak perusahaan dengan mengabaikan RTRW. Hal tersebut menunjukkan kebijakan tata ruang adalah political aspect bukan technical aspect.Kata kunci: Politik tata ruang, konflik, Pemda Pandeglang, sumberdaya
Analysis Of The Implementation Of Health Center Independence (Case Study On Health Center Bangkonol Koroncong District Pandeglang Regency) Hermawan, Yudi; Agus Lukman Hakim
Jurnal Scientia Vol. 13 No. 03 (2024): Education and Sosial science, June - August 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v13i03.2554

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The existence of the BLUD policy has brought major changes to all UPT Health Center in the Pandeglang Regency area, including UPT BLUD Health Center Bangkonol. However, in its implementation, the Bangkonol Community Health Center, after being declared a BLUD, experienced difficulties in implementing the BLUD policy, including experiencing difficulties in the independence of the Community Health Center, especially in financial management. The BLUD at the Bangkonol Community Health Center can be said to be not optimal, there are many obstacles experienced, including human resources which are still lacking in quality and quantity. Departing from this, the researcher studied using descriptive qualitative research methods with case studies. The results of this research are discussed using the theory from Mahmudi and Masnah that to find out the implementation of the independence of BLUD Community Health Centers can be done through financial independence patterns including instructive patterns, consultative patterns, participatory patterns and delegative patterns, Community Health Center Services and Human Resource Performance. The research results show that from several indicators it was found that the UPT BLUD of the Bangkonol Community Health Center could not be said to have complete independence, seen from the first indicator that the Bangkonol Community Health Center was independent in managing its finances but was found not to be confident in managing and making e-BLUD-based financial reporting. So it was found that there was still interference from the government in financial reporting using the eBLUD application. Furthermore, in the service indicators there are several patient complaints that the service is less than optimal and slow. The next indicator regarding human resources is that there are many weaknesses in the quality and quantity of human resources which cause the implementation of the independence of the Bangkonol Health Center after becoming a BLUD to be not optimal.
Serang Regency Infrastructure Service Satisfaction Index Mahmud Ali; Maulana, Rachmat; Hakim, Agus Lukman; Andayani, Nopi; Ali Ramdhani, Miftah Faiz; Hanifah, Hanifah; Yuniar , Siti; Haryo Setyoko
Jurnal Scientia Vol. 13 No. 03 (2024): Education and Sosial science, June - August 2024
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58471/scientia.v13i03.2574

Abstract

To measure the level of public satisfaction with public services, an evaluation of the quality of public service delivery is needed, one of which is infrastructure in Serang district (highways, bridges, land transportation, agricultural irrigation, clean water infrastructure and housing/settlement services). This study was conducted to measure the level of customer satisfaction (community) with public services in the field of infrastructure provided by the Regional Apparatus of Serang Regency, Banten Province. The methods used in this study are descriptive, exploratory, survey and evaluation research methods and with a non-experimental quantitative approach. The sample of this study was 96 respondents divided into 3 regional clusters, and the sampling technique used was a non-probability sampling technique with a type of purposive side combined with accidental sampling techniques. Data analysis techniques used in this study include validity tests, reliability tests, univariate analysis, and Importance Performance Analysis (IPA). The results of this study showed that a univariate analysis of infrastructure services (roads, bridges, land transportation, agricultural irrigation, clean water infrastructure and housing services) in Serang Regency obtained an average score of 78.54 with good service unit performance. The results showed that the Importance Performance Analysis (IPA) method obtained the results of 30 questions that became priorities for improvement, namely being in quadrant I (high importance while low satisfaction) with 9 questions. In this case, the Serang Regency Government should make improvements to services that prioritize services that have a high level of importance but low satisfaction, namely land transfortation services, agricultural irrigation, and housing/settlement services.
Study Of Regional Development Planning Index Of Serang Regency 2023 Lukman Hakim, Agus; Maulana, Rachmat; Sanjaya, Natta; Hanifah, Hanifah; Yuniar, Siti
Indonesian Journal of Social Science Research Vol 5 No 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/10.11594/ijssr.05.02.34

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This research aims to measure the Serang Regency Regional Development Planning Index. In order to realize the ideals and goals of the nation as stated in the Preamble to the 1945 Constitution, namely achieving a just and prosperous society, both the central and regional governments need to develop strategies to create development both regionally and in terms of human resources within it. As a concrete step to ensure that development activities are effective, efficient and targeted, a national development plan is needed that is formed in a system. Regional Development Planning Index Measurement Components which include: a) Synergy, b) Quality of Planning, c) Linkage of Development Planning with Performance Planning, which consists of 6 aspects, 22 indicators and 40 sub-indicators. In calculating the IKP for Serang Regency, the measurement method carried out by Bappenas is used by assessing the results of planning documents that have been prepared by the Regional Government within a period of one year before the measurement year. The results of the measurements carried out became a reference for improving the quality of regional government planning documents. Based on the results of a documentation study examination of Serang Regency regional planning documents, it was found that the results of the Synergy dimension had an assessment score of 25.75 from a maximum weight value of 32. The value obtained from the Planning Quality dimension was 56 from a maximum weighted score of 58. The relationship between Development Planning and Performance Planning The assessment results were obtained at 10 out of a maximum weighted score of 10
EXIT STRATEGY PROGRAM FLOOD MANAGEMENT IN SELECTED RIVER BASINS (FMSRB) BAGI KEMANDIRIAN PETANI KONSERVASI LAHAN DI KABUPATEN PANDEGLANG PROVINSI BANTEN Sanjaya, Natta; Hakim, Agus Lukman; Nugroho, Arif; Handoko, Pryo; Hadiono, Ade; Mulyani, Ipah
Mimbar : Jurnal Penelitian Sosial Dan Politik Vol 12 No 1 (2023): Mimbar Jurnal Penelitian Sosial dan Politik (Juni)
Publisher : Faculty of Social and Political Sciences Universitas Prof Dr Hazairin, SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/jpsp.v12i1.3561

Abstract

Program Flood Management in Selected River Basins (FMSRB) merupakan program penanganan banjir yang difokuskan dalam pengendalian lahan kritis atau konservasi lahan pertanian didaerah hulu sungai yang berada pada Daerah Aliran Sungai Cidanau-Ciujung-Cidurian, salah satunya berada di Kabupaten Pandeglang. Penelitian ini bertujuan untuk untuk penetapan kegiatan prioritas yang perlu dilanjutkan setelah proyek FMSRB berakhir berdasarkan analisis capaian proyek dan hasil penapisan menggunakan kriteria dan indikator exit strategy yang dibangun. Penelitian ini dilakukan di beberapa Kecamatan di Kabupaten Pandeglang yaitu Kecamatan Cadasari, Kecamatan Karangtanjung, Kecamatan Pandeglang, Kecamatan Majasari, Kecamatan Kaduhejo, dan Kecamatan Mandalawangi. Metode penelitian menggunakan metode penelitian kuantitatif dengan pendekatan deskriptif, dengan teknik pengumpulan data primer dan sekunder. Teknik analisis data yang digunakan dalam penelitian ini menggunakan metode Urgency, Seriousness, Growth (USG) untuk mengetahui tingkat derajat kepentingan dari sebuah program apabila dijalankan, kesungguhan program, dan pertumbuhan dari program tersebut apabila tidak/dijalankan memiliki dampak seperti apa. Hasil penelitian ini didapat pengukuran mengenai keberlanjutan lingkungan dalam penanganan konservasi lahan bahwa program FMSRB yang sudah dijalankan oleh kelompok tani yang dinilai memiliki tingkat kepentingan yang mendesak, tingkat keseriusan, dan memiliki pengaruh pertumbuhan yaitu program penananam bibit tanaman multi guna dengan nilai 13,00. Sedangkan untuk program FMSRB konservasi lahan yang memiliki dampak pertumbuhan ekonomi bagi kelompok tani dan masyarakat, yaitu pembangunan Jalan Usaha Tani (JUT) dengan nilai 13,11. Serta untuk program FMSRB konservasi lahan yang memiliki dampak keberlanjutan sosial bagi kelompok tani dan masyarakat yaitu penguatan lembaga tani dengan nilai 13,33.