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Cyberloafing, Work Environment, and Leadership on Performance and Job Satisfaction of Education Personnel at Sultan Syarif Kasim State Islamic University Riau Prasetya, Andi Sugisty Eka; Nyoto; Putra, Rizaldi; Sultan, Fazal Mohamed Mohamed
Journal of Applied Business and Technology Vol. 4 No. 1 (2023): Journal of Applied Business and Technology
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/jabt.v4i1.116

Abstract

The purpose of this study was to determine the effect of Cyberloafing, Work Environment, and Leadership on the Performance and Job Satisfaction of Education Personnel at Sultan Syarif Kasim State Islamic University Riau. The method used in collecting data in this research is a questionnaire. The population in this study was 88 education staff or employees. The sample of this study used data analysis and PLS Structural Equation Modeling (SEM) analysis. The results show that Cyberloafing has no significant effect on Performance and Job Satisfaction, Work Environment Variables are not significant on Performance and Job Satisfaction, Leadership Variables are not significant on Performance but provide a significant positive on Job Satisfaction, and Performance Variables are not significant on Job Satisfaction.
TEACHER SATISFACTION AND PERFORMANCE REVIEWED FROM THE PERSPECTIVE OF LEADERSHIP STYLE, WORK ENVIRONMENT, AND ORGANIZATIONAL CULTURE Rizaldi Putra; Tengku Akmaruddin; Ikas Miran; Yutiandry Rivai; Saipul Al Sukri
Procuratio : Jurnal Ilmiah Manajemen Vol 13 No 2 (2025): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v13i2.5094

Abstract

The purpose of this study is to examine how organizational culture, work environment, and leadership style affect teachers' job satisfaction and performance. This research is quantitative in nature. Teachers at the Kerinci Citra Kasih Foundation in Pangkalan Kerinci made up the study's population. There were 85 responders in all, and the saturated sample method was utilized for sample selection. One technique for analyzing the data was Structural Equation Modeling (SEM). The findings demonstrated that leadership style had a positive and significant impact on job satisfaction, that the work environment had a positive and significant impact on job satisfaction, that organizational culture had no considerable impact on job satisfaction, that leadership style had a positive and significant impact on teacher performance, that organizational culture had no significant impact on teacher performance, and that job satisfaction had a positive and significant impact on teacher performance. Tujuan penelitian ini adalah untuk menguji pengaruh budaya organisasi, lingkungan kerja, dan gaya kepemimpinan terhadap kepuasan kerja dan kinerja guru. Penelitian ini bersifat kuantitatif. Populasi penelitian ini adalah guru-guru di Yayasan Kerinci Citra Kasih Pangkalan Kerinci. Jumlah responden keseluruhan 85 orang, dan metode sampel jenuh digunakan untuk pemilihan sampel. Salah satu teknik analisis data adalah Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa gaya kepemimpinan memiliki pengaruh positif dan signifikan terhadap kepuasan kerja, lingkungan kerja memiliki pengaruh positif dan signifikan terhadap kepuasan kerja, budaya organisasi tidak memiliki pengaruh yang cukup besar terhadap kepuasan kerja, gaya kepemimpinan memiliki pengaruh positif dan signifikan terhadap kinerja guru, budaya organisasi tidak memiliki pengaruh yang signifikan terhadap kinerja guru, dan kepuasan kerja memiliki pengaruh positif dan signifikan terhadap kinerja guru.
Development of a Risk Analysis Application for Higher Education Institutions Using the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) Methodology Putra, Rizaldi; Sanjaya, Memet; Adelia, Kinanti Dwi; Fathimah, Neng Siti
JISA(Jurnal Informatika dan Sains) Vol 8, No 2 (2025): JISA(Jurnal Informatika dan Sains)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/jisa.v8i2.2556

Abstract

In general, higher education institutions in Indonesia continue to face challenges in accurately mapping risks identified through Internal Quality Audits (IQA), resulting in limited collective management awareness of risk-based operations. Specifically, this study highlights that similar conditions persist in Cikarang, West Java, where risk identification and control processes remain insufficiently integrated into institutional quality improvement strategies. Although routine audit findings are successfully collected, the subsequent follow-up process is often unstructured and fails to prioritize the most crucial improvements. This research addresses these challenges by developing an application. Digital system adapted from the Hazard Identification, Risk Assessment, and Risk Control (HIRARC) methodology. That enables managers to collaboratively determine the risk level associated with each finding. The system also facilitates the categorization of findings based on the urgency of required corrective actions and prioritization for subsequent mitigation efforts. This application is designed to facilitate the conversion of every evaluation finding into a measurable risk score. The primary objective of this system is to deliver comprehensive visualization and mapping of risks through a collaborative process, enabling groups to identify the impact of each finding, conduct analysis and discussion to determine probability, exposure, and consequence, and classify the results into categories of very high risk, high risk, substantial risk, moderate risk, or low risk.
Pelatihan Peningkatan Kompetensi Kepala Sekolah di Lingkungan Pemerintah Kota Batam Miran, Ikas; Putra, Rizaldi; Rivai, Yutiandry; Hocky, Agus; Kudri, Wan Muhamad; Sitompul, Silvia Sari
JUDIKAT: Jurnal Pengabdian Kepada Masyarakat Vol. 5 No. 2 (2025): JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/judikat.v5i2.5764

Abstract

Kepala sekolah memiliki peran strategis dalam meningkatkan mutu pengelolaan dan kualitas pendidikan di satuan pendidikan. Namun, tuntutan perubahan kebijakan, kompleksitas manajemen sekolah, serta dinamika lingkungan pendidikan menuntut kepala sekolah untuk terus meningkatkan kompetensi kepemimpinan dan manajerial. Kegiatan Pengabdian kepada Masyarakat ini bertujuan untuk meningkatkan kompetensi kepala sekolah di lingkungan Pemerintah Kota Batam melalui pelatihan yang dilaksanakan oleh Pusat Diklat Nasional. Metode pelaksanaan kegiatan menggunakan pendekatan andragogi dengan metode ceramah interaktif, diskusi kelompok, studi kasus, simulasi, dan refleksi. Sasaran kegiatan adalah kepala sekolah dari berbagai jenjang pendidikan di lingkungan Pemerintah Kota Batam. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta terhadap peran dan fungsi kepala sekolah, peningkatan keterampilan analisis dan pemecahan masalah manajerial, serta tumbuhnya komitmen profesional sebagai pemimpin pembelajaran. Pelatihan ini juga menghasilkan rencana tindak lanjut yang siap diimplementasikan di sekolah masing-masing. Dengan demikian, kegiatan ini dinilai efektif dalam meningkatkan kompetensi kepala sekolah dan berkontribusi positif terhadap upaya peningkatan mutu pengelolaan sekolah dan layanan pendidikan di Kota Batam secara berkelanjutan.
JOB INSECURITY, COMPENSATION, AND COMPETENCE: DRIVERS OF WORK INTEGRITY AND EMPLOYEE LOYALTY Kesuma, Rio Puja; Putra, Rizaldi; Wijaya, Evelyn; Miran, Ikas; Kudri, Wan Muhamad; Al Sukri, Saipul
Procuratio : Jurnal Ilmiah Manajemen Vol. 13 No. 4 (2025): Procuratio : Jurnal Ilmiah Manajemen
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/procuratio.v13i4.5683

Abstract

This study aims to analyze the effect of job insecurity, competence, and compensation on work integrity and employee loyalty at the Rokan Hulu Regency Environmental Service. The population of this study was all employees at the Rokan Hulu Regency Environmental Service totaling 62 people. In this study, a census technique was used in which the entire population was sampled in this study except for the author and the leader. For this reason, the data taken as a research sample were 60 respondents. Data analysis used Structural Equation Modeling (SEM) using the SmartPLS 4.0.0 application. The results of this study indicate that job insecurity does not have a significant effect on work integrity. Competence has a positive and significant effect on work integrity. Compensation does not have a significant effect on work integrity. Job insecurity, competence and compensation do not have a significant effect on employee loyalty. Integrity has a positive and significant influence on the loyalty of employees of the Rokan Hulu Regency Environmental Service. Penelitian ini bertujuan untuk menganalisis pengaruh job insecurity, kompetensi, dan kompensasi terhadap integritas kerja dan loyalitas pegawai di Dinas Lingkungan Hidup Kabupaten Rokan Hulu. Populasi penelitian ini adalah seluruh pegawai pada Dinas Lingkungan Hidup Kabupaten Rokan Hulu yang berjumlah 62 orang. Dalam penelitian ini digunakan teknik sensus di mana seluruh populasi dijadikan sampel dalam penelitian ini kecuali penulis dan pimpinan. Untuk itu data yang diambil sebagai sampel penelitian adalah 60 responden. Analisis data menggunakan Structural Equation Modelling (SEM) menggunakan aplikasi SmartPLS 4.0.0. Hasil penelitian ini menunjukkan bahwa job insecurity tidak berpengaruh signifikan terhadap integritas kerja. Kompetensi berpengaruh positif dan signifikan terhadap integritas kerja. Kompensasi tidak berpengaruh signifikan terhadap integritas kerja. Job insecurity, kompetensi dan kompensasi tidak berpengaruh signifikan terhadap loyalitas pegawai. Integritas berpengaruh positif dan signifikan terhadap loyalitas pegawai Dinas Lingkungan Hidup Kabupaten Rokan Hulu.
From Human Resources to Business Growth: The Role of Skills, Motivation, and Compensation in Driving Driver Performance and Service Quality Nanda Harifon; Rizaldi Putra; Najima Najima; Astri Ayu Purwati; Ermina Rusilawati
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 6 No. 1 (2025): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v6i1.1304

Abstract

The purpose of this study is to determine the effect of skill, motivation and compensation on driver performance and its impact on service quality at PT Annanta Agree Group. The population in the study was all drivers who worked on travel and all Annanta travel passengers. So that in determining the sample in this study using a meetode mix, 72 respondents were obtained, which were 36 drivers and 36 passengers. Sampling techniques using incidental sampling and data collection techniques using primary data (in the form of questionnaires) using google forms. This data analysis uses Structural Equation Modelling (SEM) using the SmartPLS application. The results showed that driver performance variables had an effect and were significant on service quality. Variable compensation does not have a significant effect on driver performance, variable compensation has an effect and is significant on service quality. Motivation variables do not have a significant effect on driver performance, motivation variables do not have a significant effect on service quality. Skill variables have an effect and are significant on driver performance, motivation variables do not have a significant effect on service quality.
From Human Resources to Business Growth: The Role of Skills, Motivation, and Compensation in Driving Driver Performance and Service Quality Nanda Harifon; Rizaldi Putra; Najima Najima; Astri Ayu Purwati; Ermina Rusilawati
INVEST : Jurnal Inovasi Bisnis dan Akuntansi Vol. 6 No. 1 (2025): INVEST : Jurnal Inovasi Bisnis dan Akuntansi
Publisher : Lembaga Riset dan Inovasi Al-Matani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55583/invest.v6i1.1304

Abstract

The purpose of this study is to determine the effect of skill, motivation and compensation on driver performance and its impact on service quality at PT Annanta Agree Group. The population in the study was all drivers who worked on travel and all Annanta travel passengers. So that in determining the sample in this study using a meetode mix, 72 respondents were obtained, which were 36 drivers and 36 passengers. Sampling techniques using incidental sampling and data collection techniques using primary data (in the form of questionnaires) using google forms. This data analysis uses Structural Equation Modelling (SEM) using the SmartPLS application. The results showed that driver performance variables had an effect and were significant on service quality. Variable compensation does not have a significant effect on driver performance, variable compensation has an effect and is significant on service quality. Motivation variables do not have a significant effect on driver performance, motivation variables do not have a significant effect on service quality. Skill variables have an effect and are significant on driver performance, motivation variables do not have a significant effect on service quality.
SERVICE QUALITY AND BANK FACILITIES AS DRIVERS OF BANK REPUTATION AND CUSTOMER SATISFACTION Nadita Yulia; Rizaldi Putra; Teddy Chandra; Ikas Miran; Yutiandry Rivai; Wan Muhamad Kudri
Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis Vol. 11 No. 1 (2026): Kurs : Jurnal Akuntansi, Kewirausahaan dan Bisnis
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35145/kurs.v11i1.6012

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan fasilitas bank terhadap reputasi bank serta kepuasan nasabah pada Perumda Bank BPR Rokan Hulu. Persaingan yang semakin ketat dalam industri perbankan mendorong bank untuk meningkatkan daya saing melalui penyediaan fasilitas yang memadai, penguatan reputasi, dan peningkatan kepuasan nasabah. Penelitian ini menggunakan pendekatan kuantitatif dengan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM). Data diperoleh melalui penyebaran kuesioner kepada nasabah Perumda Bank BPR Rokan Hulu yang dipilih menggunakan teknik purposive sampling (325 responden). Variabel yang diteliti meliputi kualitas pelayanan, fasilitas bank, reputasi bank, dan kepuasan nasabah. Hasil penelitian menunjukkan bahwa kualitas pelayanan tidak berpengaruh signifikan terhadap reputasi bank maupun kepuasan nasabah. Sebaliknya, fasilitas bank berpengaruh positif dan signifikan terhadap reputasi bank serta kepuasan nasabah. Selain itu, reputasi bank terbukti berpengaruh positif dan signifikan terhadap kepuasan nasabah, serta menjadi faktor yang paling dominan dalam meningkatkan kepuasan nasabah. Temuan ini mengindikasikan bahwa peningkatan kualitas fasilitas dan penguatan reputasi bank merupakan strategi yang lebih efektif dalam meningkatkan kepuasan nasabah dibandingkan hanya berfokus pada peningkatan kualitas pelayanan. Penelitian ini memberikan kontribusi empiris terhadap pengembangan literatur pemasaran jasa dan manajemen perbankan, khususnya mengenai faktor-faktor yang memengaruhi reputasi bank dan kepuasan nasabah pada konteks bank perekonomian rakyat di Indonesia. This study examines the effects of service quality and bank facilities on bank reputation and customer satisfaction at Perumda Bank BPR Rokan Hulu. As competition in the banking industry intensifies, regional rural banks are required to strengthen their competitiveness by improving service quality, enhancing banking facilities, and maintaining a positive reputation to achieve higher customer satisfaction. A quantitative research design was employed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) approach. Data were collected through questionnaires administered to customers of Perumda Bank BPR Rokan Hulu, and respondents were selected using purposive sampling (325 respondents). The study investigated four constructs: service quality, bank facilities, bank reputation, and customer satisfaction. The findings reveal that service quality has no significant effect on either bank reputation or customer satisfaction. In contrast, bank facilities have a positive and significant effect on both bank reputation and customer satisfaction. Furthermore, bank reputation significantly enhances customer satisfaction and emerges as the strongest predictor in the structural model. These findings suggest that improving banking facilities and strengthening institutional reputation are more effective strategies for increasing customer satisfaction than focusing solely on service quality. The study contributes to the banking and marketing literature by providing empirical evidence on the determinants of bank reputation and customer satisfaction in the context of regional rural banking in Indonesia.
Pelatihan Leadership dan Kepercayaan Diri sebagai Upaya Meningkatkan Kompetensi Soft Skills Karyawan PT. General Buditekindo Rizaldi Putra; Ikas Miran; Yutiandry Rivai; Agus Hocky; Wan Muhamad Kudri; Suharti; Pamuji Hari Santoso; Okalesa
JUDIKAT: Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 1 (2026): JUDIKAT: Jurnal Pengabdian Kepada Masyarakat
Publisher : Institut Bisnis dan Teknologi Pelita Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perkembangan dunia usaha yang semakin kompetitif menuntut perusahaan untuk memiliki sumber daya manusia yang tidak hanya unggul dalam kompetensi teknis, tetapi juga memiliki soft skills yang mendukung efektivitas kerja. Kepemimpinan (leadership) dan kepercayaan diri (self-confidence) merupakan dua kompetensi penting yang berperan dalam meningkatkan komunikasi, kolaborasi, kemampuan mengambil keputusan, serta produktivitas karyawan. Oleh karena itu, kegiatan Pengabdian kepada Masyarakat (PKM) ini bertujuan untuk meningkatkan kompetensi soft skills karyawan PT. General Buditekindo melalui pelatihan leadership dan kepercayaan diri. Kegiatan dilaksanakan pada tanggal 9 Juli 2026 di Office Duri PT. General Buditekindo dengan menggunakan metode pelatihan partisipatif yang meliputi ceramah interaktif, diskusi, studi kasus, simulasi, dan tanya jawab. Evaluasi kegiatan dilakukan melalui pre-test dan post-test, observasi partisipasi peserta, serta penyebaran kuesioner untuk mengetahui efektivitas pelatihan. Hasil kegiatan menunjukkan bahwa peserta mengikuti seluruh rangkaian pelatihan dengan antusias dan aktif berpartisipasi dalam setiap sesi. Evaluasi menunjukkan adanya peningkatan pemahaman peserta mengenai konsep leadership, komunikasi efektif, dan pentingnya kepercayaan diri dalam mendukung pelaksanaan tugas di lingkungan kerja. Selain itu, peserta menunjukkan peningkatan keberanian dalam menyampaikan pendapat, bekerja sama dalam tim, serta mengambil inisiatif dalam menyelesaikan permasalahan. Kegiatan ini memberikan kontribusi positif terhadap penguatan kompetensi soft skills karyawan dan diharapkan dapat mendukung peningkatan profesionalisme, produktivitas, serta daya saing PT. General Buditekindo. Program pelatihan yang berkelanjutan direkomendasikan sebagai bagian dari strategi pengembangan sumber daya manusia perusahaan.
Exploring Gamification in the Work Experience of Generation Z Employees Nyoto Nyoto; Nicholas Renaldo; Evelyn Wijaya; Rizaldi Putra; Gatot Wijayanto; Rebecca La Volla Nyoto
Journal of Entrepreneurial and Business Diversity Vol. 4 No. 3 (2026): Journal of Entrepreneurial and Business Diversity (July-September)
Publisher : PT. Keberlanjutan Strategis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38142/jebd.v4i3.424

Abstract

The increasing use of digital technologies in the workplace has encouraged organizations to explore new approaches to creating meaningful employee experiences. One emerging approach is gamification, which incorporates game-related elements into non-game contexts, including workplace activities. This study aims to explore how Generation Z employees experience and interpret gamification in their work environment. A qualitative exploratory approach was employed, with data collected through semi-structured interviews with Generation Z employees who had experience with gamified workplace systems. The data were analyzed using thematic analysis with the assistance of ATLAS.ti. The analysis focused on five initial dimensions of gamification: badges, leaderboards, challenges, social interaction, and progress tracking. The findings indicate that gamification is experienced through several interconnected themes, including digital recognition, achievement and motivation, healthy competition and competitive pressure, social interaction, and progress awareness. The findings further indicate that gamification does not generate a uniform experience among employees. The same gamification element may be perceived positively by some employees while creating pressure or discomfort for others. Thus, gamification should be understood not merely as a technological feature but as part of the broader digital employee experience. The study contributes to the qualitative literature on gamification by emphasizing employees' subjective interpretations and experiences, while also providing practical insights for organizations in designing more meaningful, balanced, and employee-centered gamification systems
Co-Authors Achmad Tavip Junaedi Adelia, Kinanti Dwi Agus Hocky Ahmad Fadhli Amries Rusli Tanjung Andi Andi Andi Andi Andi Wardana Anwar Hidayat Aprila, Bord Nandre Astri Ayu Purwati Aulia Ramadona Bakhroini Berliana Berliana Bord Nandre Aprila Cecilia, Cecilia Chandra, Jennifer Chandra, Stefani Dadi Komardi Dadi Komardi David David David David Deni Fajri Dewi Sukmawaty Dominicus Josephus Swanto Eddy, Pujiono Eria Eria Ermina Rusilawati Ernila Ernila Estu, Ahmad Zulkarnaen Evelyn Wijaya Evelyn Wijaya Evi Wulandari Fadrul, Fadrul Farnila, Vera Fathimah, Neng Siti Fitri Yani Fitri Yani Fransisca, Luciana Gatot Wijayanto Gusrio Tendra Hadi, Syukri Harry Patuan Panjaitan Hidayat Saputra Hidayat Saputra, Hidayat Hocky, Agus Ikhwanul Arif Indri Yovita Intan Purnama Jacksen Jahrizal Jayawarsa, A.A. Ketut Jennifer Chandra Joko Sutanto Julina Julina Junita, Rika Kesuma, Rio Puja Kristy Veronica Kudri, Wan Muhamad Luciana Fransisca Marice Br Hutahuruk Maulana Rejfajri Memet Sanjaya Miran, Ikas Muhammad Pringgo Prayetno Mukhsin Mukhsin Musa, Sulaiman Nadita Yulia Najima Najima Nanda Harifon Nicholas Renaldo Nur Istiana Nyoto Nyoto Nyoto Nyoto, Nyoto Okalesa Okalesa Okalesa Onny Setyawan Onny Setywan Pamuji Hari Santoso Pasaribu, Yulika Br Prasetya, Andi Sugisty Eka Priyono Priyono Priyono Priyono Purnama, Intan Putri, Novita Yulia Rebecca La Volla Nyoto Rezfajri, Maulana Ria Darmasari Rusilawati, Ermina Saipul Al Sukri Santoso, Pamuji Hari Sarli Rahman Sitompul, Silvia Sari Sudarno Suhardjo Suhardjo Suhardjo Suharti Sultan, Fazal Mohamed Mohamed Suyono SUYONO Suyono Suyono Suyono Suyono Syahputra, Hidayat Teddy Chandra Tengku Akmaruddin Tjahjana, Dominicus Josephus Swanto Utama, Deni Veronica, Kristy Wan Muhamad Kudri Wan Muhamad Kudri Wijaya, Evelyn Wilda Susanti Yenny Wati Yulia Putri Yutiandry Rivai Yutiandry Rivai