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All Journal Jurnal Siasat Bisnis Jurnal Administrasi Bisnis Jurnal Ekonomi & Bisnis PNJ (JEKBIS PNJ) Trikonomika: Jurnal Ekonomi Journal of Indonesian Economy and Business Seminar Nasional Informatika (SEMNASIF) MIX : Jurnal Ilmiah Manajemen Jurnal Studi Komunikasi International Journal of Social Science and Business EKUITAS (Jurnal Ekonomi dan Keuangan) Jurnal Profetik MABIS: Manajemen dan Bisnis Jurnal Riset Manajemen Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Program Magister Manajemen Kajian Bisnis STIE Widya Wiwaha Business Innovation and Entrepreneurship Journal Jurnal Wacana Ekonomi Dialektika: Jurnal Ekonomi dan Ilmu Sosial Al-Kharaj: Journal of Islamic Economic and Business Jurnal Riset Bisnis dan Manajemen PINISI Discretion Review Jurnal Fokus Manajemen Bisnis Jurnal Muhammadiyah Manajemen Bisnis (JMMB) Asian Management and Business Review Prosiding Konferensi Nasional PKM-CSR Manajemen dan Kewirausahaan Pattimura Proceeding : Conference of Science and Technology JWM (JURNAL WAWASAN MANAJEMEN) Journal of Indonesian Economy and Business International Journal of Applied Business and International Management Journal of the Community Development in Asia International Journal of Accounting & Finance in Asia Pasific Dharma: Jurnal Pengabdian Masyarakat Jurnal Manajemen West Science Business and Management Journal of Management and Business Insight Equivalent : Journal of Economic, Accounting and Management Strata Business Review Journal of Business Innovation and Research Strata International Journal of Social Issues PESHUM Journal of Business and Information System
Titik Kusmantini
Departemen Of Management, Faculty Of Economics And Business, Universitas Pembangunan Nasional
Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Nursing Physics Public Health Social Sciences Other

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The Influence of Total Quality Management, Product Innovation and Process Innovation on the Performance of Recycling-Based SMEs in Sleman Regency Rafida, Jasmine; Kusmantini, Titik; Sabihaini, Sabihaini
Journal of Business Innovation and Research Vol 3, No 1 (2024): JOURNAL OF BUSINESS INNOVATION AND RESEARCH
Publisher : UPN Veteran Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31315/jubir.v3i1.12058

Abstract

TQM has been proposed as a global advanced strategy to achieve quality goods and services that result in superior operational performance of SMEs. This study aims at the effect of TQM on product innovation, process innovation, and operational performance of SMEs and examines the effect of product innovation and process innovation on SME performance. Tests were also conducted to examine the influence of product innovation mediation variables and innovation processes on the relationship between TQM and SME operational performance. The study approach was carried out by collecting data through questionnaires through surveys. The respondents in this research were recycling-based SMEs in Sleman Regency, totaling 80 SMEs. The data analysis technique uses Partial Least Square (PLS). The results of this study indicate that TQM has a positive and significant effect on product innovation, process innovation, and operational performance of SMEs and product innovation and process innovation also has a positive and significant effect on SME performance. In addition, product innovation and process innovation positively and significantly mediate the relationship between TQM and SME operations. The results of this study have a theoretical contribution for future researchers and a practical contribution for business people, especially SMEs in order to continue to improve their operational performance.
PENGARUH GAYA HIDUP, LABEL HALAL, DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN DI GERAI STARBUCKS PADA GENERASI Z DI DAERAH ISTIMEWA YOGYAKARTA Miswanto Miswanto; Izza Salsabila; Titik Kusmantini
Kajian Bisnis Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha Vol 30 No 2 (2022): JURNAL KAJIAN BISNIS
Publisher : Sekolah Tinggi Ilmu Ekonomi Widya Wiwaha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32477/jkb.v30i2.444

Abstract

This study aims to examine the effect of lifestyle, halal labels, and prices on purchasing decisions at Starbucks outlets in Generation Z in the Special Region of Yogyakarta. The population used in this study is Generation Z who is in the Special Region of Yogyakarta and who make purchases at Starbucks outlets, who are at least 15 years old and a maximum of 25 years old. This study uses a quantitative approach and causal analysis technique. The sampling technique uses non-probability with purposive sampling. The findings of this study are Lifestyle, Halal Label, and Price has a positive effect on purchasing decisions at Starbucks outlets in Generation Z in Yogyakarta Province. The theoretical implication of this study is that the findings of this study are expected to provide a view that lifestyle, halal labels, and prices can affect purchasing decisions at Starbucks outlets in Generation Z in the Special Region of Yogyakarta. The practical implication of this research is that the findings of this study are expected to provide input for Starbucks outlets to be able to continue to maintain quality and can increase understanding related to the importance of lifestyle, halal labels, and prices on purchasing decisions.
The Analysis of the Influence of Green Supply Chain Management and Low-Cost Strategies on Environmental Performance Shafira Alya Endyanti; Titik Kusmantini; Tri Wahyuningsih
International Journal of Applied Business and International Management Vol 6, No 1 (2021): April 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijabim.v6i1.959

Abstract

This study aims to analyze the effect of green supply chain management and low-cost strategies on environmental performance. This study used a descriptive quantitative methodology. It surveyed 78 KWTs (Women's Farmers Group) in Sewon Regency, Bantul. The sampling technique was simple random sampling. The results indicate that green supply chain management has a positive effect on environmental performance, and the low-cost strategy has a positive effect on environmental performance.
The Influence of Green Supply Chain Management on Business Sustainability Through Green Innovation as a Mediating Variable on Natural Color Batik SMEs in Bantul Regency Erinna Indah Cahyaningrum; Titik Kusmantini; Nilmawati Nilmawati
West Science Business and Management Vol. 2 No. 03 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i03.1054

Abstract

This study shows how business sustainability is influenced by Green Supply Chain Management (GSCM) and uses the mediating role of Green Innovation (GI) to explain the relationship. The quantitative descriptive method was used in this study. With a sample size of 50 Natural Batik SMEs, the population of this study was all Natural Batik SMEs in Bantul Regency spread across two villages, namely Wukirsari and Trimulyo. The data analysis method used in this study was SmartPLS 3. The results of the study indicate that: 1) GSCM has a positive effect on Business Sustainability; 2) GSCM has a positive effect on Business Sustainability; 3) GI mediates the effect of GSCM on Business Sustainability of Natural Batik UKM in Bantul Regency.
The Effect of Green Innovation on Business Sustainability Through Green Supply Chain Management as a Mediating Variable in Furniture SMEs in Yogyakarta Special Region Wahyu Kurniawan; Titik Kusmantini; Dyah Sugandini
West Science Business and Management Vol. 2 No. 03 (2024): West Science Business and Management
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsbm.v2i03.1150

Abstract

This study shows how business sustainability (SB) is affected by Green Innovation (GI) and uses the mediating role of Green Supply Chain Management (GSCM) to explain the relationship. Quantitative descriptive method was used in this study. The population of this study is all owners and managers of furniture SMEs in the Special Region of Yogyakarta. The data analysis method used in this research is SmartPLS 3. The results showed that: 1) GI has an influence on Business Sustainability; 2) GI has an influence on GSCM; 3) GSCM has an influence on Business Sustainability; 4) GSCM mediates the influence of GI on the Sustainability of furniture SMEs in the Special Region of Yogyakarta.
Achieving Supply Chain Performance During the Covid-19 Pandemic: Antecedent Studies and the Important Role of Supply Chain Agility Sujatmika, Sujatmika; Pratondo, Katon; Indrianto, Anggraeni Pratam; Kusmantini, Titik; Pohan, Aufi Rahmanti
International Journal of Accounting and Finance in Asia Pasific (IJAFAP) Vol 6, No 3 (2023): October 2023
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v6i3.2630

Abstract

The COVID-19 pandemic seriously threatens the sustainability of a business by affecting its supply chain. To address business continuity in the future, companies need to develop their strategies through supply chain agility. Supply chain agility is largely determined by three influencing factors, namely strategic resources, learning orientation, and technology orientation. This study has involved 120 SMEs (Small Medium Enterprises) in Yogyakarta. The data has been processed using PLS-SEM. The results of this study found that strategic resources have a positive effect on supply chain agility, learning orientation has a positive effect on supply chain agility, technology orientation has a positive effect on supply chain agility, and supply chain agility has a positive effect on business performance.
ANALYSIS OF SERVICE QUALITY DESIGN WITH INTEGRATION OF KANO MODEL AND HOUSE OF QUALITY (HoQ) Kusumastuti, Satya Adrianina; Kusmantini, Titik; Sabihaini, Sabihaini
Pattimura Proceeding 2023: PROCEEDING: THE 2ND INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMICS
Publisher : Pattimura University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Introduction/Main objectives: Determine the superior service quality provided by Matahari Department Store and what attributes can satisfy customers. Background problems: Quality service is something that can distinguish one retail store from another. Consumers will compare the service received with what is expected. The quality of this service will then look good or not from the consumer's perception of the entire service process received, not the basis of the perception of the service provider. Novelty: Research about service quality using the integration of Kano Model and House of Quality in retail industry is limited. Research methods: It used integration of Kano Model and House of Quality (HoQ) with PT Matahari Department Store as the object and customer as informants. Service quality attributes are taken from Servqual. Data gathered using observation, interview, and questionnaire. Finding/Results: (1) provide input to PT. Matahari Department Store regarding strategies that can improve service quality, by identifying and prioritizing service attributes that can meet customer needs using the Servqual method and the integration of the Kano Model with the House of Quality, (2) provide input on attributes that can be developed to improve customer satisfaction. Conclusion: (1) from the identification of service quality attributes using servqual, 1 attribute with a gap score of 0 is obtained and 16 attributes have a negative score, (2) from the combined results of Servqual with Kano Model classification, 12 attributes are obtained with category O (One Dimensional) which can improve the quality of service to customers and 5 attributes with category M (Must Be), (3) from the results of the integration of Servqual and the Kano Model which is included in the House of Quality, there are 6 technical responses above an average of 6% which can be used to meet customer expectations for service quality, so that they can satisfying customers
IMPLEMENTATION OF RISK MITIGATION IN FREIGHT FORWARDING SERVICE COMPANY Djayanti, Ambonita Dwi; Kusmantini, Titik; Sabihaini, Sabihaini
Pattimura Proceeding 2023: PROCEEDING: THE 2ND INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMICS
Publisher : Pattimura University

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Introduction/Main objectives: This research was conducted with the aim of being able to identify the risk factors that arise in the delivery of goods, determine a good and effective strategy to deal with the risks and impacts that arise in the delivery of goods and make risk management that is right on target with the house of risk (HoR) method to solve problems from goods delivery activities. Indonesia is one of almost countries affected by Covid-19, as a result of this there is a change in the trend of public spending where 90% of their daily needs are met through online shopping. As a result of this trend change, many logistics companies have experienced an increase in demand for goods delivery services, but it is undeniable that this is directly proportional to the problems that arise and the new risks faced by these logistics companies, such as J&T Express. Therefore, researchers conduct study in order to reduce the impact of the risks. Research methods: The sample was taken at a freight forwarding company in Yogyakarta, namely J&T Express. Finding/Results: The findings of this study obtained that there are 21 Risk Events identified with 21 Risk Agents, from the results of risk agents and risk events identified 3 priority risk agents for preventive action, namely (A1) or the impact of Covid-19, the ‘PSBB’, service hours public/office, travel/delivery area restrictions by the community, goods sent not on schedule. (A3) or the recipient's address is wrong, the recipient of the package does not want to pay the bill, the package is damaged, natural disaster and (A11) or the time the package is received by the customer exceeds his estimate (the package was received late). Conclusion: The selected risk agents have been determined based on the application of the Pareto diagram are further analyzed using the House of Risk table phase 2, and obtained 7 mitigation actions or preventive actions (PA). Based on 7 precautions (PA) obtained the highest priority for strategic planning is (PA2) or making reference to the schedule for distributing goods that are adjusted to the new Covid-19 norms with an ETD value of 2472.8 and the lowest strategic planning priority, namely (P4) or refreshment related to product knowlage, SOPs, package handling information with an ETD value amounted to 532
PENGARUH SUPPLY CHAIN MANAGEMENT TERHADAP KINERJA UKM YANG DIMEDIASI OLEH KEUNGGULAN BERSAING Wardana, Aditya; Kusmantini, Titik
Ekonomi & Bisnis Vol 23 No 2 (2024): Jurnal Ekonomi & Bisnis Desember 2024
Publisher : Politeknik Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32722/eb.v23i2.6757

Abstract

This study aims to determine the effect of supply chain management on SME's performance mediated by competitive advantage. The method in this study uses partial least squares structural equation modeling (PLS-SEM) which is a multivariate data analysis method for complex relationships among constructs and indicators. Researchers used the PLS.3.0 application. The population of this study is SMEs located in Yogyakarta. Determination of the sample using purposive sampling where the SMEs included in the study are SMEs registered in SiBakul and the results obtained as many as 100 research samples. For model feasibility using the Goodness of fit test of 69%. The results obtained are directly supply chain management and competitive advantage have a significant and positive effect on SME's performance. Indirectly supply chain management has a significant and positive effect on SME's performance mediated by competitive advantage. Keywords: supply chain management, SME’s performance, competitive advantage
The antecedence of green supply chain management and its impact on business performance in the traditional fashion industry Hadjar, Farah Muhammad; Kusmantini, Titik; Sabihaini, Sabihaini
Asian Management and Business Review Volume 3 Issue 2, 2023
Publisher : Master of Management, Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/AMBR.vol3.iss2.art5

Abstract

This study aims to identify and analyze the antecedence of GSCM and their impact on business performance in the traditional fashion industry. This study uses a quantitative method by collecting data through a survey conducted using a questionnaire. For this analysis, the object of this research is a total of 60 traditional fashion industries in Yogyakarta. The sampling method used is a census, namely surveying the population as a whole. The analysis technique used in this research is Structural Equation Modeling (SEM) using Partial Least Squares (PLS) 4.0. Based on the results of this study: supply chain connectivity has a significant positive effect on GSCM; owner commitment has a significant positive effect on GSCM; GSCM has a significant positive effect on business performance; supply chain connectivity has a significant positive effect on business performance; owner commitment has a significant positive effect on business performance; supply chain connectivity has a significant positive effect on business performance through GSCM as a mediating variable; and owner commitment has a significant positive effect on business performance through GSCM as a mediating variable. The recommendation from this study is that hopefully, in the future, more SMEs will increase owner commitment in several aspects such as developing cooperation, working together to create competitive advantage, developing vision and mission, and developing metrics to monitor business success together.
Co-Authors Abdurahim, Muhammad Hasan Aditya Wardana, Aditya Agung Satmoko Agus Abdul Aziz Agus, Aziz Andiana, Ardhia Rezkitiani Anggita Rafiah Khoerunnisa Anggraeni Pratama Indrianto Anggraini, Sinta Putri Anis Siti Hartati Apriliado, Satya Ardhia Rezkitiani Andiana Aris Kusumo Diantoro Arum Kurniawati Arwin Yafi Rahmatullah Assahidah, Syifa Nur Azizah Baehaqi Baroroh Dwi Nurhayati Benny Umbara Cahyaningrum, Erinna Indah Chandrasari, Yuli Christian Aditya Dentie Aulina Poetri Izdihari Diantoro, Aris Kusumo Diantoro, Aris Kusuno Diantoro, Aris Kuumo Dika Setya Prayogi Dina Rosada, Maya Djayanti, Ambonita Dwi Do, Hai Dung Dwi Hari Laksana Dyah Sugandini Ekawati, Trestina Erinna Indah Cahyaningrum Gerai Alun Segara Gunawan, Dhiajeng Aroma Haddy Suprapto Hadi Oetomo Hadjar, Farah Muhammad Hana Malvalia Andiya Hendri Gusaptono Hendri Gusaptono Hendri Gusaptono, Hendri Hendro Widjanarko Heru Tri Sutiono Hsieh, Yi Chin Ika Santi Ikhsan Fauzi Adha Ikhsan, Foster Indrianto, Anggraeni Pratam Izza Salsabila Janah, Anisa Wardatul Jasmine Azhari Findra Kendaga Kalam, Fatahillah Akbar Kendaga, Jasmine Azhari Findra Krisnandini Wahyu Pratiwi Krisnandini Wahyu Pratiwi Kusumastuti, Satya Adrianina Laksana, Dwi Hari Landria, Monika Dini Lestari, Puji Liestyana , Yuli Mahendra Putri, Windi Miswanto Miswanto Muafi Najah, Miftahun Neng Neng Happy Nilmawati Nilmawati Nilmawati Nilmawati Nilmawati Nilmawati Nilmawati Ninik Probosari Pohan, Aufi Rahmanti Pratiwi, Krisnandini Wahyu Pratondo, Katon Prayogi, Dika Setya PUJI LESTARI R. Hendri Gusaptono Rafida, Jasmine Rahmadanti, Ashila Metta Rahmadati, Ashila Metta Rika Ernawati Robani, Anidah Sabihaini Sabihaini Sabihaini Sabihaini Salleh, Fauzilah Satya Apriliado Setyani, Lintang Ayu Shafira Alya Endyanti Sri Isworo Ediningsih Sugesti, Endah Sujatmika, Sujatmika Susanti, Erna Ismi Sutiono, Heru Sutiono, Heru Tri Tri Wahyuningsih Tri Wahyuningsih Wahyu Kurniawan Wahyu Kurniawan Warsiki, A.Y.N Widhy Tri Astuti Wisnu Untoro Yekti Utami Yekti Utami Yuli Candrasari Yuli Chandrasari Yuli Liestyana Yuni Istanto, Yuni Zuhrohtun Zuhrohtun Zulfatun Ruscitasari