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All Journal Indonesian Journal of Dialectics Jurnal Inovasi Ilmu Administrasi Publik AKADEMIKA Bhineka Tunggal Ika: Kajian Teori dan Praktik Pendidikan PKN Jurnal Ilmiah Pendidikan Pancasila dan Kewarganegaraan Journal of Moral and Civic Education Journal on Education Satwika : Kajian Ilmu Budaya dan Perubahan Sosial Jurnal Review Pendidikan dan Pengajaran (JRPP) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Abdidas LEGAL BRIEF Jurnal Kewarganegaraan International Journal of Health, Economics, and Social Sciences (IJHESS) ACADEMIA: Jurnal Inovasi Riset Akademik Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan Jurnal Ilmu Administrasi Negara Journal of the Community Development in Asia Jambura Journal Civic Education Jurnal Ilmu Sosial, Pendidikan Dan Humaniora Public Policy Journal Innovative: Journal Of Social Science Research Jambura Journal of Administration and Public Service AMMA : Jurnal Pengabdian Masyarakat JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Riwayat: Educational Journal of History and Humanities Socius: Social Sciences Research Journal Jurnal Pengabdian Masyarakat dan Riset Pendidikan JAIDE Journal of Innovative and Creativity Civic Education Law and Humaniora : Jurnal Pengabdian Masyarakat Terintegrasi International Journal of Education, Vocational and Social Science Abdurrauf Science and Society Jurnal Pendidikan dan Kewarganegara Indonesia (jupenkei) International Journal of Artificial Intelligence for Digital Marketing

Sukarman Kamuli

Universitas Negeri Gorontalo

Author-ID : 2529339

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Nursing Physics Public Health Social Sciences Other

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Title

Apparatus Competence in Increasing the Effectiveness of the Direct Cash Assistance Program Palilati, Mega; Tahir, Arifin; Kamuli, Sukarman
Public Policy Journal Vol 6, No 1 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i1.2867

This study aims to analyze the influence of the competence of the apparatus on the effectiveness of the direct cash assistance program in Talaga Jaya District, Gorontalo Regency. Through a quantitative approach and a path analysis method, the results of the study show that simultaneously the competence of the apparatus has a significant effect on the effectiveness of the BLT program. Partially, the three dimensions of competence that had a significant and positive effect were knowledge (15.60%), understanding (36.5%), and interest (28.5%). Meanwhile, the dimensions of ability (-3.62%), value (0.84%), and attitude (1.58%) did not show a significant influence. Understanding of the apparatus is the dominant factor in supporting the effectiveness of the program, indicating the importance of understanding the program's objectives, procedures, and objectives. Simultaneously, the competence of the apparatus affects the effectiveness of the direct cash assistance program by 78%. So that improvements in aspects of the competence of the apparatus can simultaneously affect the effectiveness of the program in terms of the accuracy of the targets, socialization, achievement of goals, and monitoring. This research also emphasizes the importance of capacity and competence development of the apparatus as the main key in ensuring the successful implementation of social assistance programs at the local level and indicates that there are external factors outside the competence of the apparatus that can affect the success of the program. Overall, these findings support the hypothesis that improving the competence of the apparatus can increase the effectiveness of the BLT program.

Bureaucratic Ethics in Enhancing Public Trust in Social Assistamce Services: A Case Study of Bululi Village, Asparaga District Malik, Nuralisa; Kamuli, Sukarman; Agussalim, Alfiyah
Public Policy Journal Vol 6, No 2 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i2.2987

This study analyzes the role of bureaucratic ethics in strengthening public trust in government social assistance services at the Bululi Village Office, Asparaga District, Gorontalo Regency. The problems arise due to unequal treatment, lack of fairness in the distribution of social assistance, and low accountability of village officials. Using a qualitative descriptive method, data were collected through observation, interviews, and documentation involving both village apparatus and community members. The analysis was conducted through data reduction, data display, and conclusion drawing. The findings reveal that: (1) Equality in service delivery remains limited, with preferential treatment for certain groups; (2) Equity in distributing social assistance is often compromised by bias and lack of transparency; (3) Loyalty of officials to institutional values and regulations is challenged by external pressure and informal practices; and (4) Responsibility has been implemented relatively well, although weaknesses remain in discipline and consistency. The study concludes that strengthening bureaucratic ethics—particularly in fairness, accountability, and discipline—is crucial to restoring and maintaining public trust. These findings contribute to the discourse on good governance at the local level and highlight the urgency of ethical reforms in village administration.

READINESS OF THE DIGITAL ECOSYSTEM/ENVIRONMENT IN GORONTALO IN ENCOURAGING PUBLIC SERVICES TO GO DIGITAL IN THE ERA OF SOCIETY 5.0s Suparno, Suparno; Kamuli, Sukarman
Public Policy Journal Vol 3, No 3 (2022)
Publisher : Universitas Negeri Gorontalo

The current rapid development of information technology has encouraged various sectors to shift from manual to digital, especially in the era of the pandemic. If the private sector is able to adapt to the massive use of digital technology, what about the government sector? The method in this study uses descriptive analysis of secondary data from various surveys and in-depth interviews at the Department of Information, Communication, and Statistics of Gorontalo Province. The digital ecosystem in the Gorontalo community is considered quite ready to enter the digital era. This can be seen from the coverage of digital infrastructure which has reached 93.3 percent of villages that have been served with an internet signal. A total of 72.68 percent of households have access to a cellular phone. In 2020, as many as 76. 68 percent of Gorontalo households have been accustomed to accessing the internet. On the other hand, the government has also begun to prepare digital public services, this can be seen from the Gorontalo Province SPBE index value in 2019 which has reached a value of 3.18 with a good predicate, although at the Regency / City level it is still categorized as sufficient a nd lacking. People who are getting easier to get information and are getting smarter, are starting to demand easy and quality public services. So that the government needs to be encouraged to digitize public services in order to be able to meet various demands in the current technological era. this can be seen from the Gorontalo Province SPBE index value in 2019 which has reached a value of 3.18 with a good predicate, although at the Regency / City level it is still categorized as sufficient and lacking. People who are getting easier to get information and are getting smarter, are starting to demand easy and quality public services. So that the government needs to be encouraged to digitize public services in order to be able to meet various demands in the current technological era. this can be seen from the Gorontalo Province SPBE index value in 2019 which has reached a value of 3.18 with a good predicate, although at the Regency / City level it is still categorized as sufficient and lacking. People who are getting easier to get information and are getting smarter, are starting to demand easy and quality public services. So that the government needs to be encouraged to digitize public services in order to be able to meet various demands in the current technological era.

IMPLEMENTING THE FINGERPRINT ELECTRONIC ATTENDANCE POLICY IN THE LIMBOTO SUBDISTRICT HEAD OFFICE GORONTALO DISTRICT Manguleta, Rahmat; Tahir, Arifin; Kamuli, Sukarman
Public Policy Journal Vol 2, No 1 (2021)
Publisher : Universitas Negeri Gorontalo

We confer an analysis of the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District and factors contributing to its success. We used a descriptive qualitative method and collected data in three manners, i.e., interview, observation, and documentation. Data were analyzed using Mills and Hubermanâ€™s analysis model, through which we reduced, presented, and verified data as well as drew conclusions. Findings demonstrate that 1) The fingerprint electronic attendance policy had been well implemented in the Limboto subdistrict head office Gorontalo District, attested by well-convened policy planning, implementation, and supervision; 2) Factors determining the implementation of fingerprint electronic attendance policy in the Limboto subdistrict head office Gorontalo District were communication, resources, disposition, bureaucratic structure, and force majeure. The implementation had succeeded in elevating PNS discipline and performances. We could see this in how discipline they were to arrive in the office and go home by schedule, how prepared they were when the manual attendance system was converted to the electronic one, and how good the communication between the head and staff as regards the policy implementation was. Additionally, their discipline was quantitatively proven by the report of electronic attendance in November 2020, which reached 94%. However, we also found some challenges, e.g., facility constraints, breeding problems in several marginalized sub-villages, and force majeure because of the COVID-19 pandemic.

QUALITY OF POPULATION ADMINISTRATION SERVICES AT THE OFFICE OF THE DEPARTMENT OF POPULATION AND CIVIL REGISTRATION IN THE CITY OF GORONTALO Tome, Falmawati; Igirisa, Irawaty; Kamuli, Sukarman
Public Policy Journal Vol 5, No 1 (2024)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v5i1.2526

This study aims to determine the Quality of Population Administration Services at the Office of the Population and Civil Registration Office in Gorontalo City. The research method used is qualitative research. Data collection techniques used are observation techniques, interviews, and documentation. The results of this study indicate tangible, reliability, responsiveness, assurance, and empathy. (1) the implementation of service quality related to the tangible dimension (physical evidence) has not fulfilled adequate service facilities in the Gorontalo city population and civil registration office such as narrow waiting rooms, limited seats, and lack of air conditioning. (2) The dimension of employee reliability in dealing with community problems, it can be seen that there are still complaints from the public about the service process and population administration. (3) the dimension of responsiveness of employees has shown responsiveness in helping the community when experiencing difficulties (4) the dimension of assurance (guarantee), being on time for community services, it can be seen that there are still public complaints. (5) the dimension of empathy (empathy), has been running quite well because the employees have technical guidance that is carried out in carrying out services every year. Based on this analysis, researchers can conclude that the quality of population administration services at the Gorontalo City Population and Civil Registration Office is quite good. Based on this, the researchers hope that in the future the facilities and infrastructure can be improved and even better, as well as for employees to further improve the quality of work.

Co-Authors Adiati, Rosatyani Puspita Agussalim, Alfiyah Ahaya, Della Vista Ahmad Karim Al Hamid, Saleh Alhamid, Saleh arifin tahir Ariyanto Nggilu Asmun W Wantu Asna Aneta Badjuka, Alexander H. Basri Amin Cindra Maulana Dahiba, Haikal Djafar, Lucyane Djafar, Novita Djufri, Diva Natasya Dotutinggi, Sanri J. Erni Soleman Hamid, Saleh Al Hasan, Hendra J. Hendra J. Hasan Ikra Paulus Irawaty Igirisa Ismail, Ernawati Ismet Sulila Iswan Harun Kamuli*, Fahri Karmila G Yusup Lin Eka Putri Usman Lucyane Djaafar Mahmud, Ramli Malik, Nuralisa Manguleta, Rahmat Meirin Inaku Midu, Fania Aulya Moh Agim Moh. Emil Dunggio Mohamad Awal Lakadjo Mohamad Taufik M. Pandi Mohi, Nadila Mozin, Sri Yulianty Ngiu, Zulaecha Nopiana Mozin Nurkartini Padli Polone Pakaya, Gustiranda Palilati, Mega Pratiwi Ama Rahmatiah Rahmatiah Ramdan Ahmad Rasid Yunus, Rasid Rauf A. Hatu Reska Putri Ismail Ismail Risha Ibrahim Roni Lukum Rusli, Puput Riana Sahi, Yayan Sainudin Latare Sandri J Dotutinggi Sarsan Inombi Sastro M Wantu Sastro M Wantu Sastro Mustapa Wantu Siti Hardianti Sri Mulyani Patuti Sri Novita Tuli Sri Wahyuni Sugeha, Muhamad Ridho Suparno Suparno Tialo, Sahril Anwar Tohopi, Rustam Tome, Falmawati Triadityansyah, Moh Udin Hamim Usulu, Wahidin Wantu, Sastro M. Wijayanti Wijayanti Yacob Noho Nani Yanti Aneta Yowan Tamu Yuli Adhani Yuli Adhani Yulmawati T. Moonty

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