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Peningkatan Nilai Ekonomis Limbah Tempurung Kelapa Menjadi Briket Sebagai Produk Unggulan Di Kabupaten Padang Pariaman Armiati Armiati; Dessi Susanti; Andi Alatas; Rita Syofyan; Rose Rahmidani; M. Topit Hidayat; Fachri Irsan; Nelsa Onelfa
MALLOMO: Journal of Community Service Vol 5 No 1 (2024): Desember-Mei
Publisher : Universitas Muhammadiyah Sidenreng Rappang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55678/mallomo.v5i1.1775

Abstract

Coconut is a plantation commodity in Padang Pariaman Regency that has experienced an increase in production during 2023. The waste from coconut shells can be further processed into a product with high economic value and even reach the export market, namely coconut charcoal briquettes. The purpose of this activity is to provide knowledge and skills about production, promotion, marketing, and financial management to the partners. The method used is community development through lectures, discussions, Q&A sessions, practical activities, and mentoring. The partners for this activity are the Sukses Bersama and Maju Makmur Business Groups, with 15 participants. The evaluation results show that 100% of the participants gave positive responses and answers to all questions asked about the training activities. The outcome of this service is significant for the participants to improve the quality of the briquette products, as well as marketing and financial management.
Pengaruh e-service quality terhadap custome loyalty dengan customer trust sebagai variabel mediasi Wulan Dia Nopita Sari; Rose Rahmidani
Jurnal Pendidikan Ekonomi (JUPE) Vol. 13 No. 3 (2025)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/jupe.v13n3.p346-357

Abstract

This study aims to analyze the influence of e-service quality and e-word of mouth on customer loyalty with customer trust as a mediating variable on ShopeeFood service users in Padang City. The population in this study were Padang City residents who had used ShopeeFood services twice, with a sample size of 100 respondents selected through a purposive sampling technique. Data analysis was carried out using the Structural Equation Modeling method with the Partial Least Square (SEM-PLS) version 4.0 approach. The results of the analysis show that e-service quality, e-word of mouth, and customer trust have a positive and significant influence on customer loyalty. Furthermore, e-service quality and e-word of mouth have a positive and significant influence on customer trust. E-service quality has a positive and significant influence on customer loyalty through customer trust as a mediating variable. Meanwhile, e-word of mouth has a positive and significant influence on customer loyalty through customer trust as a mediating variable.
THE EFFECT OF PRODUCT QUALITY, ONLINE SHOPPING EXPERIENCE, AND BRAND IMAGE ON CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION AS A MEDIATION VARIABLE KAYLAA_KIDS CONSUMERS IN PAYAKUMBUH CITY Geby Alfaren; Rose Rahmidani
Jurnal Riset Multidisiplin Edukasi Vol. 3 No. 3 (2026): Jurnal Riset Multidisiplin Edukasi (Maret 2026)
Publisher : PT. Hasba Edukasi Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.71282/jurmie.v3i3.1751

Abstract

This study aims to analyze the effect of Product quality , Online shopping experience, and Brand image on Customer loyalty through Customer satisfaction as a mediating variable among Kaylaa_ Kids consumers in Payakumbuh City. The population in this study consists of all Kaylaa_ Kids consumers who have purchased products. The sample size used was 100 respondents, with the sampling technique employing purposive sampling, specifically consumers who had made at least two purchases. The data used in this study is primary data obtained through the distribution of questionnaires using a Likert scale. Meanwhile, secondary data was obtained from reference books and internet sources. The analysis method used is Structural Equation Modeling (SEM) based on Partial Least Square (PLS) with the help of SmartPLS software. The results of the study indicate that Product quality, Online shopping experience, and Brand image have a positive and significant effect on Customer satisfaction and Customer loyalty. In addition, Customer satisfaction has been proven to mediate the relationship between Product quality, Online shopping experience, and Brand image on Customer loyalty among Kaylaa_ Kids consumers in Payakumbuh City.
Co-Authors Abel Tasman Aditya Hanum Widarsa Adrianto, Yuda Agus Irianto Alida Putri Delina Alifia, Annisa Andi Alatas, Andi Apriani Wulandari Arita, Sri Armiati Azizah Pratika Sari Bustari Muchtar Carla Firma Oktipa Cherrysa Denis Monica Cindy Fatika Danang Krismisandi Desma Putri Dessi Susanti Desy Gusrita Dian Afrilisa Dini Novalia Dola Permata Sari Elvi Rahmi Ervina Ervina Fachri Irsan Faddel Muhammad Fauzan Aulia Fazli Dermawan Fera Mardiana Finky’an Syafana Putri Fira Kurnia Firman Puanda Fransiska Madai Friyatmi Friyatmi Geby Alfaren Gita Remeo Nensi Hayati, Annur Fitri Hidayat, M Topit Ika Parma Dewi Indra Irawan Indri Sefrina Irwannus Pratama Jelli Anggraini Khairani Dwi Hadrina Pohan Khairudin Khairudin Khairudin Khairudin Khofifah Nur L. V, Yuhendri Lestari, Tuti lnzaghi, Dhani LV, Yuhendri M. Topit Hidayat Marwan Marwan Mega Anggraini Meri Ariani Mir’atil Isnaini Monalisa Monalisa Muhammad Apit Murni Atifah Muthia Afridita Nadya Nyssa Nelsa Onelfa Nita Alida Sari Hasibuan Nurhafizah Nurhafizah Nurhidayah Nurhidayah Nurhizrah Gistituati Okla Hanifa Padli Padli Putri Rahayu Putri, Dita Indriani Putri, Silvi Yulita Rahmandani, Suci Alifah Rahmawida RAHMI, ELVI Ramadhani, Delfi Raudatussyifa, Amani Resti Febrianis Rezka Rahmadita Rezki Nofriyanto Rino Rino Rita Syofyan Rosita Melia Nopisi Rusdinal Rusdinal Rusdinal, Rusdinal Sarah Fauziah Septi Ayu Lestari Septi Wahyuni Sofya, Rani Sovia Octaviana Sri Rahma Yani Sucia Pratiwi Sulikah Sulikah Suriani, Weli Susanti, Dessi - Syofyan, Rita Syukhri Syukhri Syukhri, Syukhri Tia Ardila Tia Indriani Tia Rahmadhani Tika Afriyanti Toberi Vonika Tri Kurniawati Tri Kurniawati, Tri Tria Anggina Putri Tuti Susanti Valepi, Dinda Ayu Vidyarini Dwita Vivi Rizky Aulya Wella Nadila Winda Octaviani Wiwik Handayani Wulan Dia Nopita Sari Yolanda Yolanda Yunita Larasati