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Representasi psikologi pustakawan dalam film Heartbreak Library Kasmatari, Andi; Yunita, Irva; Kesuma, Aghesna Rahmatika; Mustofa, Muhamad Bisri
Pustaka Karya : Jurnal Ilmiah Ilmu Perpustakaan dan Informasi Vol. 13 No. 1: Juni 2025
Publisher : S1 Ilmu Perpustakaan dan Informasi Islam FTK UIN Antasari Banjarmasin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18592/pk.v13i1.16226

Abstract

Psikologi pustakawan memiliki dampak yang signifikan terhadap interaksi pengguna. Dengan memiliki empati, kesabaran, dan keterampilan komunikasi yang efektif, pustakawan dapat meningkatkan fungsi perpustakaan dan menawarkan layanan yang lebih berkualitas. Penelitian ini menggunakan metodologi kualitatif yang dipadukan dengan studi literatur. Studi literatur merangkum apa yang telah ditulis oleh ilmuwan dan peneliti terkemuka tentang suatu subjek. Menurut temuan studi literatur tersebut, psikologi pustakawan sangat penting untuk di pahami dan di terapkan, tetapi pengguna juga perlu mengetahui kebijakan dan layanan perpustakaan. Pustakawan dalam film dengan analisis semiotic Heartbreak Library memberikan gambaran yang realistis tentang seorang pustakawan psikologi pustakawan menunjukkan mereka sebagai profesional yang sangat cerdas dan orang yang penuh emosi, dan penonton lebih mampu memahami kesulitan psikologis yang dihadapi pustakawan setiap hari.
Strengthen Interpersonal Communication in Improving Library Services for People with Disabilities Muhamad Bisri Mustofa; Muhamad Khadavi Febrian; Siti Wuryan
Wasilatuna: Jurnal Komunikasi dan Penyiaran Islam Vol. 6 No. 02 (2023): Oktober
Publisher : Program Studi Komunikasi dan Penyiaran Islam Fakultas Dakwah Universitas Islam Internasional Darullughah Wadda'wah Bangil Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38073/wasilatuna.v6i02.1029

Abstract

This study aims to strengthen interpersonal communication in improving library services for people with disabilities. This research is motivated by the neglect of people with disabilities when communicating their needs in library services. The method used in this study is a qualitative method, by conducting an in-depth case study approach. Data was obtained through online observation from websites that support data retrieval, in the form of books or journals available. The results showed that the training of librarians in interpersonal communication with users with disabilities should be implemented, librarians must be able to adapt to information and Communication Technology. Communicate interpersonally librarians must also pay attention to five important points, namely (1) Reliability, (2) Responsiveness, (3) Assurance, (4) Emphaty, (5) Tangible. Based on these results, interpersonal communication plays a role in improving library services for people with disabilities. The important role of interpersonal communication is because librarians can understand and help people with disabilities, and provide the same feelings that others get. And can minimize misunderstandings that will occur between librarians and users with disabilities.
AKTIVITAS KOMUNIKASI INTERPERSONAL PUSTAKAWAN DALAM MENINGKATKAN ETOS KERJA Mustofa, Muhamad Bisri; Putri, Mutiara Cahyani; Wuryan, Siti; Rahmawati, Dwi Indri
Nusantara Journal of Information and Library Studies (N-JILS) Vol. 4 No. 1 (2021): Juni 2021
Publisher : Program Studi Ilmu Perpustakaan dan Informasi, Universitas Islam Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30999/n-jils.v4i1.1293

Abstract

Interpersonal communication activities occur in various places, also in the world of libraries, how is the relationship between librarians and users and vice versa. Observations made in this paper regarding interpersonal communication activities of librarians to improve the work ethic carried out in the library environment at MTs N 2 Bandar Lampung, which include interpersonal communication activities between librarians and users, interpersonal communication between librarians and educators, interpersonal communication between librarians and educators. The head of the library with the librarian, and interpersonal communication between the librarian, the head of the library, and the principal. In addition, this study also discusses interpersonal communication in Islam. The method used in this paper is a qualitative method with descriptive analysis to see interpersonal communication activities carried out by librarians, using data collection methods by interviewing librarians in the library of MTs N 2 Bandar Lampung, observing and practicing directly by carrying out practical lectures, as well as documentation in the form of photos of research activities, besides that this writing uses the library research method & obtains data from reading books. The results of this observation and research are that interpersonal communication activities that occur in the library are intertwined both between librarians and users and between librarians with one another, as well as the consequences if there is a lack of interpersonal communication that occurs in the library on the librarian’s work ethic.Keywords: interpersonal communication, work ethic, librarianABSTRAKAktivitas komunikasi interpersonal terjadi diberbagai tempat, tidak luput juga pada dunia perpustakaan, hubungan antara pustakawan dan pemustaka maupun sebaliknya. Pengamatan yang dilakukan pada tulisan ini mengenai aktivitas komunikasi interpersonal pustakawan dengan tujuan untuk meningkatkan etos kerja yang dilakukan pada lingkungan perpustakaan di MTs N 2 Bandar Lampung, yang meliputi aktivitas komunikasi interpersonal antara pustakawan dengan pemustaka; komunikasi interpersonal antara pustakawan dengan tenaga pendidik; komunikasi interpersonal antara kepala perpustakaan dengan pustakawan; dan komunikasi interpersonal antara pustakawan, kepala perpustakaan, dengan kepala sekolah. Selain itu dalam penelitian ini juga dibahas mengenai komunikasi interpersonal dalam Islam. Metode yang digunakan dalam penulisan ini adalah dengan metode kaualitatif dengan analisis deskriptif untuk melihat aktifitas komunikasi interpersonal yang dilakukan pustakawan, menggunakan metode pengumpulan data dengan cara mewawancarai secara langsung pustakawan yang ada di perpustakaan MTs N 2 Bandar Lampung, mengamati dan melakukan praktek secara langsung dengan melaksanakan kuliah praktik, serta dokumentasi berupa foto kegiatan hasil penelitian, selain itu juga penulisan ini menggunakan metode library research dan memperoleh data dari buku bacaan. Hasil dari pengamatan dan penelitian ini yaitu aktivitas komunikasi interpersonal yang terjadi di perpustakaan tersebut terjalin baik antara pustakawan dengan pemustaka maupun antara pustakawan satu dengan yang lain, serta akibat jika kurangnya komunikasi interpersonal yang terjadi di perpustakaan terhadap etos kerja pustakawan.
IMPLEMENTATION OF ELECTRONIC – DEWEY DECIMAL CLASSIFICATION EDITION 23 IN THE LAMPUNG PROVINCE LEGAL DOCUMENTATION & INFORMATION NETWORK LIBRARY (JDIH) Nedo Bangsawan; Mezan El Khaeri Kesuma; Irva Yunita; Muhamad Bisri Mustofa
JURNAL ILMU PERPUSTAKAAN (JIPER) Vol. 7, No. 2 (2025): September
Publisher : Unversitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jiper.v7i2.31363

Abstract

The Legal Documentation and Information Network Library (JDIH) of Lampung Province faced challenges in managing legal document classification manually, which often resulted in inefficiency and errors. The library began implementing the 23rd edition of the Electronic Dewey Decimal Classification (e-DDC) system in May 2023 to address this issue. This study aims to examine the implementation of e-DDC in improving the efficiency of document classification in the library. A qualitative research approach was employed using a case study method. Data were collected through in-depth interviews with four library staff members and six users, supported by observations and documentation. The findings reveal that the implementation of e-DDC positively impacted collection management, including faster classification processes, improved accuracy, and effective integration with the library management system (SLiMS). Users also reported easier access to and retrieval of legal materials. However, several obstacles were identified, such as the initial lack of understanding among staff, limited technological infrastructure, challenges in transitioning from a manual to a digital system, and insufficient user orientation regarding the e-DDC system. Key findings indicate that successful implementation is supported by adequate staff training, strong managerial support, and the availability of appropriate technological tools. On the other hand, additional strategies are needed, such as providing user guidance and improving technological infrastructure. In conclusion, the 23rd edition of e-DDC has proven effective in enhancing the efficiency and accessibility of legal information, although continuous improvements are required to optimize its use.
Qur’anic Ethical Framework for the Use of Artificial Intelligence in Interpersonal Communication: Challenges, Bibliometric Trends, and Strategic Solutions Muhamad Bisri Mustofa; Siti Wuryan; Fegi Sentiana; Norrodzoh Binti Hj Siren; Abdul Syukur
AL-DZIKRA: JURNAL STUDI ILMU AL-QUR'AN DAN AL-HADITS Vol 19 No 2 (2025)
Publisher : Faculty of Ushuluddin and Religious Study, Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/al-dzikra.v19i2.28524

Abstract

Abstract The rapid expansion of Artificial Intelligence (AI) in interpersonal communication has generated complex ethical challenges that remain insufficiently explored from a Qur’anic ethical standpoint. Although existing studies discuss AI ethics broadly, research rarely integrates bibliometric evidence with Islamic moral principles to construct an operational ethical framework. Addressing this gap, this study investigates ethical concerns surrounding AI-mediated communication through a Qur’anic perspective while mapping global research trends to highlight the thematic landscape. Using bibliometric analysis of 220 Scopus-indexed articles, the study identifies major clusters such as Interpersonal Communication, AI Ethics, and Communication Technologies, with the Qur’anic Perspective emerging as an underrepresented yet crucial conceptual bridge. The analysis reveals key ethical issues privacy risks, algorithmic bias, opacity, and the erosion of human trust. As its primary novelty, the study proposes a Qur’anic-based strategic framework that operationalizes the values of justice (‘adl), truthfulness (ṣidq), trustworthiness (amānah), and human dignity (‘izzah) into practical guidelines for AI design and use. This integration offers a normative foundation that can strengthen ethical AI governance within interpersonal contexts. The findings emphasize that responsible AI deployment requires both technological safeguards and value-driven principles to preserve ethical integrity and support humane communication practices. Keywords: Ethical Consideration; AI; Interpersonal Communication; Qur’an.
The integrating chatbots in library services for balancing efficiency and interpersonal communication Mustofa, Muhamad Bisri; Efendi, Nasrul; Sentiana, Fegi; Wuryan, Siti; Makmun, Fariza
Jurnal Kajian Informasi & Perpustakaan Vol 13, No 2 (2025): Accredited by Ministry of Education, Culture, Research and Technology of the Re
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v13i2.63232

Abstract

Background: The increasing use of technology in libraries has made chatbots a solution for responding to questions and providing information more quickly and efficiently. However, the use of chatbots has the potential to reduce the personal aspect that has been inherent in conventional interactions between librarians and library users. Purpose: This study examines the application of chatbots in library services and their impact on interpersonal communication. Methods: This study employed a systematic literature review method, searching Google Scholar and Taylor and Francis Online databases. Of the 125 articles identified initially, 15 articles met the inclusion criteria through a PRISMA-based selection process and were used as the primary data sources. The researcher chose this approach because it ensured a systematic and transparent process for identifying, evaluating, and synthesizing the literature. Results: The study results showed that chatbots generally provided a positive user experience, particularly in terms of ease of use, flexibility of access, speed, accuracy of information, and responsiveness to student needs. Conclusion: In addition to improving service quality, chatbots also contributed to operational efficiency on campus. However, there are several limitations, including the chatbot’s inability to understand complex or ambiguous questions, limitations in capturing conversational context and interaction history, and a high dependence on data completeness and accuracy, which can potentially result in inaccurate information. Implication: This study implies that libraries should implement chatbots as supportive tools alongside librarians to enhance service efficiency while preserving interpersonal communication for complex user needs.
Co-Authors A.Khumaidi Ja’Far Abdul Syukur Abdul Syukur Aghesna Rahmatika Kesuma Agus Sujepri Ahmad Basyori Ahmad Isnaeni Amelia Rosnaida Anas Malik Anwar, Muhammad Saidun Atika Fadhilatul Rodiyah Saputri Aye Sudarto Aye Sudarto Aye Sudarto Budi Sujati Budianto, Aan Dedeh Ramadaniah Dwi Indri Rahmawati Eni Amaliah Erda Ermawati Eriq Tirta Ayatama Ermawati, Erda Evin Luthfiah Dwiandrini Fahrul Shiddiq Faizafati Matus Zahro Faizafati Matus Zahro Fariza Makmun Fathul Mu’in Fathul Mu’in Fauzi, Machfudz Fauziah Hassan Febrian, Muhamad Khadavi Fegi Sentiana Fegi Sentiana Feni Meilani Gesti Cania Gilang Tirta Sugara Hadi Nasbey Handayani, Layla Heni Rahmawati Husnita, Tri Jely I Gusti Bagus Wiksuana Indah Silvia Indriani Agustin Irva Yunita Irva Yunita Irva Yunita, Irva Ivo Agustiawan Jalu Damar Jati Jeanika Elma Putri Juwita Nindy Rosiana Kasmatari, Andi Khilda Nur Kholisiyah Khoirul Miftakhudin Khomsahrial Romli Kristi Sabela Luthfia Nur Maharani M. Afief Esyarito M. Nasor Malik Maulana Arif Maytufi Az-Zahra Yasha Meidina Putri Insania Mezan el-Khaeri Kesuma Mifta Khatul Khoir Mochammad Imron Awalludin Mubasit Mubasit, Mubasit Muhamad Juniardi Muhamad Khadavi Febrian Muhammad Saidun Anwar Muhammad Saidun Anwar Musa Musa Mustika Edi Santosa Mutiara Anggraeni Mutiara Cahyani Putri Mu’in, Fathul Nadya Amalia Sholiha Najah, Zuhrofiantun Nasrul Efendi Nasrul Efendi Nedo Bangsawan Norrodzoh Binti Hj Siren Nur Hidayat Nur Hidayat Nurrohman Ocha Nasria Putri Putri, Mutiara Cahyani Putri, Ocha Nasria Rahmat Hidayat Rahmat Iqbal Rahmawati, Dwi Indri Rahmayeni, Syamzakiah Rangga Age Saputra Jaya Rezha Mardianty Rachmy Rini Setiawati Rosidi Rumadani Sagala Sarah Nur Laila Indriyani Sayyidah Sekar Dewi Kulsum Sella Desti Tamara Sentiana, Fegi Septi Jelita Putri Septiya Aristina Septiya Aristina Sharah Nadine Vandira Silvia, Indah Siswahyudianto Siti Mahmudah Siti Wuryan Siti Wuryan Sri Rohyanti Zulaikha, Sri Rohyanti Sudarto, Aye Tri Yana Dea Sari Ulvi, Sahelga Umiatul Mutoharoh Vika Anggraini Vira Anggraini Wahid Harsono Wahyu Iryana Wasyifa Putri Yuan Zahra Ramadhani Salsabila Yunita Sari Zahro, Faizafati Matus