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M. Zahari

Universitas Batanghari

Author-ID : 2611212

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Physics Social Sciences Other

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The Influence of Diligence and Competence Through Motivation on The Performing of State Civil Apparatus Zahari, M.; Akbar, Ali; Mudasir Widyasyah, Refki
Journal of Accounting and Finance Management Vol. 6 No. 6 (2026): Journal of Accounting and Finance Management (January - February 2026)
Publisher : DINASTI RESEARCH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jafm.v6i6.2990

The purpose of this scientific study is to assess how diligence and competence affect state civil servants' (ASN) motivation, motivation on Performing, diligence and competence on Performing, and diligence and competence through motivation on Performing. The General Bureau of the Regional Secretariat of Jambi Province, Indonesia, served as the study site. Both primary and secondary data were used in this investigation. 91 respondents made up the research sample. Saturated sampling was employed in the sample procedure. Both quantitative and descriptive analysis were used in the analysis process. Path study with the Partial Least Squares (PLS) method was employed in the quantitative studY, Software called SmartPLS 4.0 was used to help process data. The outcomes demonstrated that motivation was positively and significantly impacted by competence and diligence. Competence significantly and favorably affected ASN Performing, whereas diligence had no discernible impact. The impact of motivation on ASN Performing was both positive and significant. ASN Performing at the General Bureau of the Jambi Province Regional Secretariat was positively and significantly impacted by diligence and competence through incentive.

The Effect of Work Facilities and Incentives on Employee Performance Mediated by Work Discipline at The Regional Public Drinking Water Company Tirta Mayang, Jambi City Asbiliyah, Asbiliyah; Zahari, M.; Hapsara, Osrita
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6243

This study aims to analyze the effect of work facilities and incentives on employee performance, with work discipline as a mediating variable at the Regional Drinking Water Company (Perumdam) Tirta Mayang in Jambi City. Employee performance is a key factor in improving the quality of public services, particularly in the clean water supply sector. This study used a quantitative approach with a survey method. The study population was all 153 employees of Perumdam Tirta Mayang in Jambi City. The sample size was determined using the Slovin formula with a tolerance of 7.5%, resulting in a sample size of 111 respondents. Data analysis used Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that work facilities and incentives had a positive and significant effect on work discipline. Work facilities and incentives also had a positive and significant effect on employee performance. Furthermore, work discipline had a positive and significant effect on employee performance and mediated the effect of work facilities and incentives on employee performance. These findings emphasize the importance of providing adequate work facilities and a fair incentive system to improve employee discipline and performance.

The Effect of Competency and Infrastructure on Public Contentment Through Service Caliber at The UPTD BLK of West Tanjung Jabung District Sartika, Dewi; Zahari, M.; Yamali, Fakhrul Rozi
Dinasti International Journal of Digital Business Management Vol. 7 No. 2 (2026): Dinasti International Journal of Digital Business Management (February - March
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijdbm.v7i2.6244

This study intends to investigate the influence of expertise and infrastructure on public contentment through service caliber at the Technical Implementation Unit (UPTD) of the West Tanjung Jabung Regency Vocational Training Center (BLK). This study on the payroll a descriptive and quantitative technique with a survey method. The study population comprised all 106 users of vocational training services at the UPTD BLK in West Tanjung Jabung Regency, and the total population was sampled (census technique). Data were obtained by a questionnaire utilizing a Likert scale and analyzed using route analysis derived from Partial Least Squares (PLS). The results demonstrated that expertise and infrastructure had a favorable and meaningful effect on service caliber. Furthermore, service caliber had a favorable and meaningful effect on public contentment. The path analysis also indicated that service caliber mitigated the influence of expertise and infrastructure on public contentment. This study gives practical insights for the UPTD BLK in West Tanjung Jabung Regency to improve personnel competency and the supply of facilities and infrastructure to achieve optimal service caliber and boost public contentment

The Effect of Facilities and Infrastructure, and Standard Operating Procedures on Public Satisfaction, Mediated By The Quality of Public Services Ningsih, Eka Hartati; Zahari, M.; Mufidah
Greenation International Journal of Tourism and Management Vol. 3 No. 4 (2025): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i4.712

The facilities and infrastructure, standard operating procedures, public service quality, and public satisfaction are all intended to be described in this study. Additionally, it examines how standard operating procedures, infrastructure, and facilities affect public satisfaction. Additionally, it examines how infrastructure, facilities, and standard operating procedures affect public satisfaction by measuring the quality of public services. The Population and Civil Registration Office of the West Tanjung Jabung Regency in Jambi Province served as the study's site. Both principal and supplemental data were used in this investigation. Out of the 73,266 service users who comprised the study's population, a random sample of 100 respondents was selected. This study used a survey methodology that included both descriptive and quantitative analysis. Path Analysis with a Partial Least Squares (PLS) method was employed for the quantitative analysis. The outcomes demonstrated that public satisfaction was positively and considerably impacted by infrastructure and standard operating procedures. Public satisfaction is impacted by infrastructure and standard operating procedures through the caliber of public services. These findings show that the public's perception of service quality increases with improved infrastructure and standard operating procedures. The key to fulfilling the public's expectations of government services is optimal service quality. As a result, the presence of government representatives will provide the public with observable advantages, leading to increased satisfaction levels.

The Influence of Competency and Organizational Culture Through Motivation on Employee Performance at the Office of the Port Master and Port Authority of Class Iv Muara Sabak Bintang, Bella Beliana; Zahari, M.; Hapsara, Osrita
Greenation International Journal of Tourism and Management Vol. 3 No. 4 (2025): (GIJTM) Greenation International Journal of Tourism and Management (December 20
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijtm.v3i4.715

Employee performance is a crucial factor in supporting the success of public sector organizations, particularly in providing effective and quality services. Employee performance is influenced by various internal organizational factors, including competence, organizational culture, and work motivation. This study aims to analyze the influence of competence and organizational culture on employee performance through work motivation at the Muara Sabak Class IV Harbormaster and Port Authority Office (KSOP). This study used a quantitative approach with a survey method. The population in this study was all 63 employees of the Muara Sabak Class IV KSOP Office, and the entire population served as the research sample (saturated sample). Data collection was conducted through a Likert-scale questionnaire. Data analysis used path analysis with the Partial Least Squares (PLS) approach to test the direct and indirect effects between variables. The results showed that competence and organizational culture had a positive and significant effect on work motivation. Furthermore, work motivation had a positive and significant effect on employee performance. Furthermore, competence and organizational culture also indirectly influenced employee performance through work motivation. The results of this study indicate that improving employee competency and strengthening a positive organizational culture can increase work motivation, which ultimately impacts employee performance.

The Effect of Incentives and Work Environment Through Job Satisfaction on Employee Performance at The Jambi Bank of Regional Development Bangko Branch Office Kurniawan, Muhammad Dhani; Zahari, M.; Sudirman, Sudirman
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6236

The effectiveness of banking organizations in the face of competition and rising service demands is largely dependent on employee performance. The purpose of this study is to assess how incentives and the workplace affect job satisfaction, how job satisfaction affects performance, how incentives and the workplace affect performance, and how incentives and the workplace influence employee performance through job satisfaction. The Jambi Bank of Regional Development's Bangko Branch Office served as the site of this study. This study included both principal and supplemental data. There were 57 responders in the study sample. Saturated sampling was the method utilized. Both quantitative and descriptive analysis were used in this investigation. Path study using the Partial Least Square (PLS) method was employed in the quantitative study. Software called SmartPLS 3.0 helped with data processing. The findings demonstrated that job satisfaction was positively and significantly impacted by rewards and the workplace. Employee performance was positively and significantly impacted by incentives and the work environment. Employee performance was significantly impacted by job satisfaction, while employee performance was not significantly impacted by job satisfaction incentives. ASN performance was significantly and favorably impacted by motivation. At the Jambi Bank of Regional Development's Bangko Branch Office, employee performance was positively and significantly impacted by the work environment through job satisfaction. These results highlight how crucial equitable reward programs and a positive workplace are to raising bank employee satisfaction and productivity.

The Influence of Work Environment and Career Advancement on Motivation and Its Implications on Bank Worker Performing Ansori, Khoiron; Zahari, M.; Akbar, Ali
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6245

The purpose of this study is to examine how career advancement and the work environment affect worker motivation and how that affects performing at the Main Branch Office of Bank Jambi. This study employed a survey method together with a descriptive and quantitative methodology. The 59 workers of Bank Jambi's Central Head Office made up the population in this study, and the entire population was used as a sample (saturated sample). Questionnaires created using the indices of each variable were distributed in order to collect data, and their legitimacy and dependability were examined. In order to investigate the causal link within factors and the function of work motivation as a contributing variable, the data analysis employed PLS (partial least squares) analysis with the aid of SmartPLS software. The findings demonstrated that worker work motivation was positively and significantly impacted by career growth and the workplace. Additionally, it has been demonstrated that work motivation significantly and favorably affects worker performing. Additionally, the indirect impact test results showed that work motivation acted as a Intermediary variable within the work environment and advancement in career and worker performing. The study's conclusions show that a supportive workplace and a transparent, long-lasting career advancement program can boost worker motivation, which in turn affects productivity. In order to sustainably boost worker performing, Bank Jambi's Main Head Office is anticipated to keep bolstering its HRM policies, which are focused on enhancing the workplace and career advancement.

The Effect of Training and Placement Through Motivation on Employee Performance at Bank Jambi Muara Bulian Branch Office Darussalam, Fitriadi; Zahari, M.; Hapsara, Osrita
Siber International Journal of Digital Business (SIJDB) Vol. 3 No. 3 (2026): (SIJDB) Siber International Journal of Digital Business (January - March 2026)
Publisher : Siber Nusantara Review & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sijdb.v3i3.338

Improving the quality of human resources through appropriate training and placement of employees according to competencies can boost work motivation and ultimately improve employee performance. This research was conducted at Bank Jambi's Muara Bulian Branch Office. The aim was to analyze the effect of training and placement on employee performance, with work motivation as a mediating variable. The population in this study was all 84 employees of Bank Jambi's Muara Bulian Branch Office. Given the relatively small population, the sampling technique used was a census, with the entire population as respondents. The research method used was quantitative with a descriptive and verification approach. Data collection was conducted using a Likert-scale questionnaire, while data analysis used path analysis to test the direct and indirect effects between variables. The results showed that training and placement had a positive and significant effect on work motivation. Furthermore, work motivation had a positive and significant effect on employee performance. Training and placement also had a positive and significant effect on employee performance, both directly and indirectly through work motivation. Thus, work motivation was proven to act as a mediating variable in the relationship between training and placement on employee performance. These findings indicate that improving the quality of training and accurate employee placement requires management's attention in efforts to sustainably improve employee performance.

The Effect of Professionalism and Interpersonal Communication on The Image of an Agency Through Public Trust as A Mediation Variable in The Tanjung Jabung Barat Resort Police Haryadi, Haryadi; Zahari, M.; Akbar, Ali
Siber International Journal of Digital Business (SIJDB) Vol. 3 No. 3 (2026): (SIJDB) Siber International Journal of Digital Business (January - March 2026)
Publisher : Siber Nusantara Review & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to analyze the influence of professionalism and interpersonal communication on agency image through public trust as a mediating variable at the Tanjung Jabung Barat Police Resort. Police agency image reflects public perceptions of the performance, integrity, and quality of public services provided. This study employed a quantitative approach with a survey method. The study population was 11,200 individuals, including those who had received services from the Tanjung Jabung Barat Police Resort. The sample size was determined using the Slovin formula with a 10% margin of error, resulting in a sample size of 100 respondents. Data were collected through a Likert-type questionnaire. Path analysis was used to examine the direct and indirect effects between variables. The results showed that professionalism and interpersonal communication had a positive and significant effect on public trust. Public trust also had a positive and significant effect on agency image. Furthermore, public trust was shown to mediate the influence of professionalism and interpersonal communication on agency image. These findings confirm that improving the professionalism and quality of interpersonal communication among police officers plays a crucial role in building public trust and strengthening the image of the police institution.

The Effect of Discipline and Work Environment on Public Satisfaction Mediated by The Quality of Public Services at The Population and Civil Registration Service of West Tanjung Jabung Regency Nopri Yanto; M. Zahari; Osrita Hapsara
Greenation International Journal of Economics and Accounting Vol. 3 No. 4 (2025): Greenation International Journal of Economics and Accounting (December 2025 - F
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar

This study aims to analyze the influence of work discipline and the work environment on public satisfaction, with the quality of public services as a mediating variable at the Population and Civil Registration Office of West Tanjung Jabung Regency. This study used a quantitative approach with a survey method. The population in this study was all 57,405 users of population administration services at the Population and Civil Registration Office of West Tanjung Jabung Regency. The sample size was determined using the Slovin formula with a 10% error rate, resulting in a sample size of 100 respondents. Data collection was carried out through a questionnaire with a Likert scale. The independent variables in this study were work discipline and the work environment, the mediating variable was the quality of public services, and the dependent variable was public satisfaction. Data analysis was performed using path analysis with Partial Least Squares (PLS-SEM) to test the direct and indirect effects between variables. The results showed that work discipline and the work environment had a positive and significant effect on the quality of public services. Furthermore, the quality of public services significantly influenced public satisfaction and was able to mediate the influence of work discipline and the work environment on public satisfaction. These findings confirm that increased public satisfaction can be achieved through improved employee discipline and a supportive work environment, with the quality of public services as a key connecting factor.

Co-Authors A Irfani Aat Ruchiat Nugraha Abdul Manab Abdul Rahim Agus Nurofik Agustina, Rahma Ahmad Firdaus Ahmad Khoiruddin Agung Saputro Akbar, M. Adika Resindo Albetris, Albetris Ali Akbar Ali Akbar Ali Akbar Ali, Sofyan Amilia Paramitha Andawari, Citra Anggrika Riyanti Ansori, Khoiron Arif Saefudin Aris, M. Asbiliyah, Asbiliyah Ashadi, Edi Astuti, Herlina Dwi Atiki, Alik B.M.A.S. Anaconda Bangkara Bambang Irawan /E21207042 Bambang Pamungkas BASTIAN BASTIAN, BASTIAN Bintang, Bella Beliana Boce, Notman Budimansyah Budimansyah Darussalam, Fitriadi Daryanto Daryanto Dewi Marlinda DEWI SARTIKA Diniati.Z, Siska Dwi Putri Budiningtyas Emelda Raudhati Erwan Erwan, Erwan Evi Adriani Evi Adriani Firmansyah Fivanka, Bebi Gunawan Gunawan Gunawan Widjaja Gusri, Lailal Hadrah Hartono Hartono Haryadi - Haryadi Haryadi Hasminidiarty Hasminidiarty Hendi Matalata Idris Idris Irhamnida, Irhamnida Jasrianto, Jasrianto Jatsiyah, Venti Jusmarni, Jusmarni Khairun Nisa Kornelis Kornelis, Kornelis Kurniawan, Muhammad Dhani Lamhot Timbul Situmorang Lestari, Adria Wuri M Alhudhori M Alpin Syahrir M. Haviz M. Reval Aji Prayudha Maimun Maimun Marlina, Fina Melia, Dessy Mely, Mely Monik Kasman Mudasir Widyasyah, Refki MUFIDAH Mufidah Mufidah Muhammad Harli Hamdani Muhammad Said Naomi Valleria Hasibuan Ningsih, Eka Hartati Nofirman, Nofirman Nopri Yanto Nur, M. Syafruddin Osrita Hapsara Osrita Hapsara Osrita Hapsara Pantun Bukit Pratama, Andi Bahtiar Saputra Puji Hastuti Purwoko, Agus Rahmayeni, Weni Saiyid Syech Sanezara, Garien Eksta Saputra, Rica Saputro, Ahmad Khoiruddin Agung seprianti eka putri Siti Nuraini Situmorang, Lamhot Timbul Suci Aryusie Sudirman Sudirman Sufriyanto Sufriyanto Sugianto Sugianto Syabawaihi Syahputra, Sofyan Hadi Syaifullah Syaifullah Syaparuddin Syaparuddin Syaparuddin Syeikh, Saiyid Syekh, Saiyid Teguh Okni Pratama Ubaidillah Ubaidillah Umi Masruroh, Umi Wahyudi, Totong Wahyuri, Putra Waode Apria Dega Gaputri Yamali, Fahrul Rozi Yanti Yanti Yohny Anwar Yuli Purbaningsih Yulinarti, Yulinarti Yulmasril, Yulmasril Yunan Surono

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