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The Effect of E-Service Quality, Security, and Promotion on Customer Satisfaction of E-Commerce Shopee Prami Dewi, I Gusti Ayu Wilya Susmitha; Surya Astitiani, Ni Luh Putu; Widnyani, Ni Made
West Science Interdisciplinary Studies Vol. 2 No. 09 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i09.1257

Abstract

The rapid advancement of information technology has led to the convergence of telecommunications and computer technologies. This shift has also influenced consumer behavior, with a growing number of individuals becoming more accustomed to online shopping, resulting in an increasing number of e-commerce users. Shopee, the leading e-commerce platform in Indonesia, has the highest number of website visits, positioning it as the top e-commerce site in the country. The purpose of this study is to analyze how e-service quality, security, and promotions influence e-customer satisfaction with Shopee among Generation Z in Denpasar. The study employs a descriptive quantitative research method with a sample size of 100 respondents. The t-test results for e-service quality reveal a t-value of 5.930, which is greater than the critical value of 1.984, indicating a significant positive effect of e-service quality on customer satisfaction. Conversely, the security variable demonstrates a negative impact on customer satisfaction, with a t-value of -2.842, which is less than the critical value of 1.984. The promotion variable exhibits a positive effect on customer satisfaction, with a t-value of 4.916, exceeding the critical value of 1.984. Furthermore, the overall hypothesis is supported as the calculated F-value of 62.474 exceeds the F-table value of 2.70, indicating that e-service quality (X1), security (X2), and promotions (X3) collectively influence customer satisfaction (Y).
The Influence of Brand Image, Product Innovation, and Marketing Content on Purchasing Decisions Honda Scoopy Motorbikes in Denpasar City Agustina, Febyola; Widnyani, Ni Made; Richadinata, Kadek Riyan Putra
West Science Interdisciplinary Studies Vol. 2 No. 09 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i09.1259

Abstract

Changes in consumer preferences in the motorcycle industry demand companies to enchance their marketing strategies to meet the need for efficient transportation amidst intense market competition. Denpasar serves as a prominent commercial hub, facilitating the acquisition of information. This research carried out in Denpasar, a city divided into four districts, with the objective of evaluating the impact of brand image, product development, and marketing content on the purchasing decisions for Honda Scoopy scooters in the region. A quantitative, descriptive research approach was employed. The target population included motorcycle riders who did not currently own a Honda Scoopy. A purposive sampling method was utilized, resulting in a sample 100 respondents. Data were collected using a structured survey consisting of 18 questions designed to measure each variable. The responses from the 100 participants were analyzed using multiple regression analysis with SPSS Statistics 26. The results indicate that brand image substantial impacts on consumer decision-making. Marketing content also affects these decisions, while product innovation has a substantial and positive effect on purchasing choices. The coefficient of determination (R²) is 73.4%, suggesting that brand image, product innovation, and marketing content collectively explain 73.4% of the variance in purchasing decisions. Factors that are not included in the regression model have an impact on the remaining 26.6%. Therefore, can surmised that brand image, product development, and marketing content significantly impact purchasing decisions.
Antifungal Activity of Chinese Belt Herb (Peperomia Pellucida L. Kunth) Ethanol Extract on the Growth of Candida Albicans Widayanti, Ni Putu; Laksmita W., Ayu Saka; Apriyanthi, Desak Putu Risky Vidika; Widnyani, Ni Made
Indonesian Journal of Global Health Research Vol 6 No 3 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i3.3588

Abstract

When the host's phagocytic resistance diminishes, Candida albicans can enter the bloodstream and cause a systemic fungal infection known as candidiasis. One fungus that has become resistant to antifungals is Candida albicans. The herb sirih cina is one way to discover novel antifungals made of natural elements. This study aims to determine the antifungal activity of Chinese betel leaf extract against the growth of the Candida albicans fungus. The sirih cina plant (Peperomia pellucida L. Kunth) was used in this experimental work, which used 70% ethanol as a solvent for the extraction process using maceration. Alkaloids, flavonoids, tannins, saponins, and phenolics are among the secondary metabolites found in the ethanol extract of the Sirih cina plant. Using the well diffusion test method, the antifungal efficiency of the ethanol extract of the Sirih cina plant at concentrations of 25%, 50%, 75%, and 100% was evaluated. Candida albicans growth is inhibited by the ethanol extract of the Sirih Cincina plant, which is categorized as medium category and has the highest inhibition zone diameter at 100% concentration of 8.20 ± 0.14 mm.
The Role of Nursing Leadership in Health Services Accreditation Lisnawati, Ni Made Ary; Suasnawa, I Gede; Widnyani, Ni Made; Sriwahyuningsih, Ni Luh Gde Nita; Darmayanti, Ni Luh
Indonesian Journal of Global Health Research Vol 6 No 2 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6i2.3901

Abstract

Law Number 17 of 2023 concerning Health states that every health service facility is obliged to continuously and sustainably improve the quality of health services, one of which is by means of accreditation. Accreditation is a recognition of service quality.The success or failure of health service facilities in achieving accreditation goals is very dependent on the leadership's ability to improveCommitment from nurses in implementing accreditation in health services. This research design uses a scoping review, with 8 articles published from 2019-2024 in English or Indonesian, as well as complete articles. The literature review protocol and evaluation uses the PRISMA checklist to determine the selection of studies that have been found and adapted to the objectives of the literature review. Accreditation has a positive impact on the quality of health services in health service facilities. The role of nursing leaders has an important meaning in implementing accreditation. The role of nursing leaders has an important meaning in implementing accreditation in health service facilities. The ability of leaders to foster a sense of commitment from nurses plays a role in implementing accreditation in health services.
The Role of Digital Technology in Increasing the Effectiveness of Health Promotion in Hospitals Lisnawati, Ni Made Ary; Wahyuningsih, Ni Luh Gde Nita Sri; Widnyani, Ni Made; Yani, Ni Wayan Mega Sari Apri; Nurhaeni, Anik
Indonesian Journal of Global Health Research Vol 6 No S6 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6iS6.5277

Abstract

The development of digital technology has changed many aspects of the world of health, including in the field of health promotion in hospitals. Health promotion that was previously carried out through conventional methods is now transformed using digital technology that allows for faster and more effective dissemination of information. This study aims to determine the role of digital technology in increasing the effectiveness of health promotion in hospitals. This study is a literature review that collects and analyzes various articles, journals, and studies that discuss the application of digital technology in health promotion in hospitals. The selected literature covers various types of digital technology used, such as social media, mobile applications, and hospital websites, and discusses their impact on the effectiveness of health promotion. The results of the literature review indicate that the application of digital technology in hospitals can improve the effectiveness of health promotion in various ways. Technology allows hospitals to provide timely health information, improve interaction with patients, and disseminate health messages to a wider audience. Social media and health applications, for example, can provide more personalized and easily accessible education. However, challenges such as data privacy issues, lack of access to technology in certain areas, and low digital literacy are still obstacles that need to be considered. Digital technology has great potential in improving the effectiveness of health promotion in hospitals. Despite facing some challenges, the adoption of appropriate technology can support hospitals in providing better health services and reaching more people with useful information.
Comparison of the Antioxidant Activity of Traditional Herbal Loloh from Bali as an Immunity Booster Widayanti, Ni Putu; Laksmita W., Ayu Saka; Apriyanthi, Desak Putu Risky Vidika; Widnyani, Ni Made
Indonesian Journal of Global Health Research Vol 6 No S6 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6iS6.5319

Abstract

Loloh is a local wisdom product of the Balinese people that has been passed down from generation to generation, processed from plant leaves. Consumption of loloh is utilized by the community as a preventive measure to prevent disease and increase body immunity. This has great potential to be applied in facing the growing disease trends in the future, starting from infectious diseases and non-infectious diseases (degenerative). Herbal drinks in general made from ginger, turmeric and temulawak have been widely studied. However, until now, the antioxidant power of loloh from Bali is not yet known. The purpose of this study was to determine the comparison of the antioxidant power of traditional Balinese loloh.This study used a descriptive explorative and experimental design by applying the DPPH (2,2-diphenyl-1-picrylhydrazyl) method to determine the antioxidant power of each loloh sample by looking at its IC50 value. The data collection technique uses purposive sampling. The number of samples studied in this study was ten samples including loloh cemcem, beras kencur, rosella, telang, mengkudu, kelor, kunyit asam, temu kunyit, kunyit asam sirih, and cincau hijau. Data analysis was conducted using regression equations. The results of IC50 measurements showed that the traditional loloh that had very strong antioxidant activity was loloh kelor leaves with an IC50 value of 98 ppm, weak antioxidant activity was possessed by loloh rosella flower tea and cincau leaves with IC50 values of 168 ppm and 198 ppm while very weak antioxidants were possessed by loloh telang flowers, cemcem, beras kencur, mengkudu, kunyit asam, temu kunyit, and kunyit asam sirih with IC50 values > 200 ppm.
Early Diagnosis of Eye Disease Using an Expert System-Based Chatbot Gama, Adie Wahyudi Oktavia; Dharma, I Kadek Dwi Yudiarsana; Wardhiana, I Nyoman Gde Artadana Mahaputra; Widnyani, Ni Made
Indonesian Journal of Global Health Research Vol 6 No S6 (2024): Indonesian Journal of Global Health Research
Publisher : GLOBAL HEALTH SCIENCE GROUP

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/ijghr.v6iS6.5390

Abstract

Chatbots have emerged as popular tools across various domains, including expert systems for disease diagnosis. This research aims to develop a chatbot leveraging the Naive Bayes method within an expert system for diagnosing eye diseases. The Naive Bayes method was chosen for its efficiency in handling data classification and its ability to provide the necessary class probabilities in diagnosis. The resulting chatbot is designed to simplify the diagnosis process for users by providing a user-friendly and easily understandable interface. Evaluation of the system demonstrated an 87% accuracy rate in initial diagnoses when compared against specialist evaluations. Additionally, the User Acceptance Test revealed a high acceptance rate, with an average score of 84.75%, indicating strong user satisfaction with the system’s performance and ease of use. These findings suggest that deploying a chatbot with the Naive Bayes method in an expert system for diagnosing eye diseases has the potential to serve as a valuable platform in supporting medical practitioners in diagnosing eye diseases more efficiently and accurately.
Moderasi Kepemilikan Manajerial Pada Pengaruh Modal Intelektual dan Ukuran Terhadap Kinerja Perbankan di Indonesia Salasa Gama, Agus Wahyudi; Suarjana, I Wayan; Widnyani, Ni Made
Jurnal Ilmiah Akuntansi & Bisnis Vol 9 No 1 (2024)
Publisher : Universitas Pendidikan Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38043/jiab.v9i1.5087

Abstract

Dalam konteks industri perbankan, kepatuhan terhadap ketentuan bisnis telah diakui sebagai elemen kunci dalam mencapai kinerja keuangan yang stabil dan berkelanjutan. Peran modal intelektual juga perlu dipertimbangkan dalam membentuk fondasi keuangan yang kuat. Selain itu, terdapat bukti empiris yang menunjukkan bahwa lembaga keuangan dengan ukuran yang besar cenderung menghasilkan kinerja keuangan yang lebih baik. Penelitian ini selanjutnya mengembangkan variabel kepemilikan manajerial sebagai variabel moderasi pada pengaruh modal intelektual dan ukuran perusahaan pada kinerja keuangan. Penelitian ini menggunakan sampel sebanyak 18 perusahaan perbankan. Teknik analisis data menggunakan analisis regresi dengan data panel. Hasil analisis menunjukkan bahwa modal intelektual tidak berdampak pada kinerja keuangan. Ukuran berdampak positif pada kinerja keuangan. Pengujian efek moderasi menunjukkan bahwa kepemilikan manajerial memperlemah pengaruh modal intelektual dan ukuran perusahaan pada kinerja keuangan perbankan.
The Influence of Product Design and Beauty Vlogger Review on Serum Products Purchasing Decisions Savitri Devi, Ni Luh Putu Ayu; Carla Rettobjaan, Vitalia Fina; Widnyani, Ni Made
West Science Interdisciplinary Studies Vol. 2 No. 09 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i09.1162

Abstract

In Indonesia, facial care has become a daily routine for women. The research was conducted in the city of Denpasar, the center of government, commerce, and culture in Bali, to understand the impact of product design and beauty vlogger review on serum purchase decisions amid increasing competition in the cosmetics industry. The problem formulation is, does product design influence product purchasing decisions? Does the beauty vlogger review affect the product purchase decision? Does product design and beauty vlogger review influence product purchasing decisions? The research method used was quantitatively descriptive, using surveys with research questionnaires, involving 100 respondents to collect data on serum purchase preferences. The research was analyzed using a double linear regression analysis method, then the data was processed using the help of SPSS software version 29. The results of the test on this study showed that the product design significance value is <0,001 < 0,05, the value of the beauty vlogger review significance is <0,001 < 0.05, so based on data analysis that product design and beauty vlogger review have a significant positive influence on the purchase decision of serum products in the City of Denpasar. In conclusion, attractive product design and positive reviews of beauty vloggers are important factors that influence serum purchase decisions, providing important insights for cosmetics companies in designing effective marketing strategies.
The Effect of E-Service Quality, Security, and Promotion on Customer Satisfaction of E-Commerce Shopee Prami Dewi, I Gusti Ayu Wilya Susmitha; Surya Astitiani, Ni Luh Putu; Widnyani, Ni Made
West Science Interdisciplinary Studies Vol. 2 No. 09 (2024): West Science Interdisciplinary Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsis.v2i09.1257

Abstract

The rapid advancement of information technology has led to the convergence of telecommunications and computer technologies. This shift has also influenced consumer behavior, with a growing number of individuals becoming more accustomed to online shopping, resulting in an increasing number of e-commerce users. Shopee, the leading e-commerce platform in Indonesia, has the highest number of website visits, positioning it as the top e-commerce site in the country. The purpose of this study is to analyze how e-service quality, security, and promotions influence e-customer satisfaction with Shopee among Generation Z in Denpasar. The study employs a descriptive quantitative research method with a sample size of 100 respondents. The t-test results for e-service quality reveal a t-value of 5.930, which is greater than the critical value of 1.984, indicating a significant positive effect of e-service quality on customer satisfaction. Conversely, the security variable demonstrates a negative impact on customer satisfaction, with a t-value of -2.842, which is less than the critical value of 1.984. The promotion variable exhibits a positive effect on customer satisfaction, with a t-value of 4.916, exceeding the critical value of 1.984. Furthermore, the overall hypothesis is supported as the calculated F-value of 62.474 exceeds the F-table value of 2.70, indicating that e-service quality (X1), security (X2), and promotions (X3) collectively influence customer satisfaction (Y).
Co-Authors ., Ni Putu Ayu Laksmini A A Ngr Bagus Aristayudha Ada, Kadek Bramdhika Adie Wahyudi Oktavia Gama Adnyani, Luh Ari Agus Fajar Riyanto, Arif Agus Wahyudi Salasa Gama Agustina, Febyola Ahmad, Rahmat Aldri Frinaldi Anik Nurhaeni Aris Budi Sulistyo, Aris Budi Ayu Saka Laksmita W Bendesa, I.K.G. Berty Christina Lidyanita Putri Cattleyana, Dilla Dananjaya, Md. Wira Putra Darma, I Gede Wahyu Surya Desak Putu Risky Vidika Apriyanthi Dewa Nyoman Agus Prasetya Dewi Prihatini Dewi, Putu Febri Candra Dharma, I Kadek Dwi Yudiarsana Didiet Prayogo, Nyoman Eka Mitariani, Ni Wayan Elina Damayanti Elok Rosyidah Febyola Agustina Fina Carla Rettobjaan, Vitalia Firli Adri Ridhotama Gede Humaswara Prathama Grren, Agustini Degni Melsy Gusti Ayu Dhanu Wantari Dewi I Gede Karang Komala Putra I Gede Suasnawa I Gede Wahyu Surya Dharma I Gusti Ayu Wilya Susmitha Prami Dewi I Gusti Ngurah Darma Paramartha I Nyoman Ade Mawan Setiawan I Putu Prisa Jaya . I WAYAN SUARJANA Isti Fadah Kadek Kristina Dewi Khadijah Febriana Rukhmanti Udhayana Kinandana, Gede Aryamanik Kusuma, AA Made Indra Wijaya luh Gde Nita Sri Wahyuningsih Luh Kartika Ningsih Maharani, Ni Putu Ayu Putri Markus Apriono Ni Kadek Winda Patriani Ni Luh Darmayanti Ni Luh Putu Ayu Savitri Devi Ni Luh Putu Eka Yudi Prastiwi Ni Luh Putu Eka Yudi Pratiwi Ni Luh Putu Surya Astitiani Ni Made Ary Lisnawati Ni Made, Sri Ayuni Ni Nyoman Diliyanti Ni Nyoman Sunariani Ni Putu Ayu Putri Maharani Ni Putu Widayanti Ni Wayan Eka Mitariani Ni Wayan Novi Budiasni . Ning Septyarini Putri Astawa, Ni Luh Putu Nurfitria, Dini Nyoman Trisna Aryanata Prami Dewi, I Gusti Ayu Wilya Susmitha Pratama, Putu Yogi Agustia Purnamawati, Ni Luh Gede Putu Purnawati, Ni Luh Gede Putu Purnawati Putra, I Made Luhur Adi Putri Prema Paramitha Putri, Berty Christina Lidyanita Putu Febri Candra Dewi Putu Krisna Juliharta, I Gede putu suparna, putu Reganata, Gde Palguna Richadinata, Kadek Riyan Putra Riyanto, Arif Agus Salehuddin, Salehuddin Savitri Devi, Ni Luh Putu Ayu Sri Ayuni, Ni Made Sriwahyuningsih, Ni Luh Gde Nita Sugianta, Kadek Arya Sugiantari, Komang Linda Vitalia Carla Rettobjaan Vitalia Carla Rettobjaan Vitalia Fina Carla Rettobjaan Wahyuningsih, Luh Gde Nita Sri Wahyuningsih, Ni Luh Gde Nita Sri Wardhiana, I Nyoman Gde Artadana Mahaputra Widnyani, Salehuddin Wirabawa, I Kadek Agus Wulandari, Putu Diana Yani, Ni Wayan Mega Sari Apri Yudi Prastiwi, Ni Luh Putu Eka Yudiastra, Putu Pande