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Public Relations Management and Its Role in Shaping The Image of Islamic Educational Institutions in Responding to Community Needs Syafri Fadillah Marpaung
Journal of General Education and Humanities Vol. 5 No. 1 (2026): February
Publisher : MASI Mandiri Edukasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58421/gehu.v5i1.1155

Abstract

Islamic educational institutions often face challenges in building and maintaining a positive public image amid increasing competition and rising expectations from local communities. These challenges highlight the need for public relations (PR) management strategies that are not only effective in communication but also responsive to sociocultural contexts. This study aims to analyze the strategic role of public relations management in shaping a positive image of Islamic educational institutions based on local community needs. This research employed a qualitative approach using content analysis combined with a systematic literature review. Data were obtained from institutional documents, media content, and relevant scholarly sources. The findings indicate that the effectiveness of PR management is determined not merely by external communication activities, but by the alignment of PR strategies with the cultural and social values of the surrounding community. The integration of Islamic values and active community participation emerged as key differentiating factors in strengthening public trust. In addition to digital communication and media publication strategies, the study reveals that the involvement of religious leaders, the organization of religious forums, and the application of a humanist communication approach significantly contribute to enhancing institutional reputation. Overall, this study contributes to the development of educational public relations theory by emphasizing the importance of sociocultural and value-based approaches in designing sustainable institutional image strategies.
ANALYSIS OF THE ROLE OF INTERPERSONAL COMMUNICATION IN FORMING THE CHARACTER OF GEN Z IN THE DIGITAL ERA Syafri Fadillah Marpaung; Duwi Juliani; Gusti Aprilia Pasaribu; Maulana Hakim; Nazla Sofi Adinda
Algebra : Jurnal Pendidikan, Sosial dan Sains Vol. 5 No. 4 (2025): Algebra : Jurnal Pendidikan Sosial dan Sains
Publisher : Yayasan Amanah Nur Aman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58432/5f3tya76

Abstract

This article examines the role of interpersonal communication in the context of Generation Z (Gen Z), the generation born after 1995 and growing up in the digital age. Gen Z, the first generation to grow up in the digital age, exhibits varying preferences for digital media depending on the context. However, they still view interpersonal communication as a crucial element in socializing. Utilizing qualitative methods and drawing on literature from journals, books, and previous research, this study investigates the shift in interpersonal communication behavior of Gen Z in the digital media landscape. Findings indicate that Gen Z actively engages in interpersonal communication through social media and digital platforms to interact, share creative content, and build social relationships. This has resulted in a shift in communication behavior from active to passive, increased self-expression through digital media, a shift in perspectives on face-to-face communication, and a decline in face-to-face communication. This article provides insight into the role of interpersonal communication in Generation Z, highlighting the shift in interpersonal communication behavior in the digital media era.