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Peningkatan Kinerja Tenaga Kesehatan (Perawat dan Bidan) dalam Pelaporan Insiden Melalui Edukasi dan Pendampingan di Rumah Sakit Pekanbaru Yulia Mandayanti Sijabat; Kiswanto Kiswanto; Lita Lita; Budi Hartono; Doni Jepisah; Jeanny Susana Margaretta
Jurnal Medika: Medika in progres
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/captw777

Abstract

Insiden keselamatan pasien merupakan kejadian tidak disengaja maupun kondisi yang berpotensi menimbulkan cedera yang sebenarnya dapat dicegah. Seluruh tenaga perawat dan bidan yang bekerja di rumah sakit tersebut dilibatkan sebagai responden, dengan pengumpulan data menggunakan kuesioner yang telah teruji validitas dan reliabilitasnya. Data yang diperoleh kemudian dianalisis secara bertahap untuk melihat gambaran umum, hubungan antar faktor, serta faktor yang paling berpengaruh terhadap pelaporan insiden keselamatan pasien. Hasil menunjukkan bahwa berbagai faktor seperti sikap, komunikasi, pelatihan, kerja sama tim, supervisi, komitmen manajemen, ketersediaan sarana dan prasarana, serta regulasi memiliki keterkaitan dengan pelaporan insiden. Namun, setelah dilakukan analisis lanjutan, faktor yang paling berpengaruh adalah regulasi dan komitmen manajemen. Hal ini menunjukkan bahwa keberadaan aturan yang jelas dan konsisten serta dukungan penuh dari manajemen menjadi kunci utama dalam mendorong tenaga kesehatan untuk melaporkan insiden. Dengan demikian, penguatan regulasi dan peningkatan komitmen manajemen menjadi langkah strategis dalam membangun budaya keselamatan pasien yang lebih baik di rumah sakit
Analisis Kelengkapan Pengisian dan Ketepatan Waktu Pengembalian Dokumen Rekam Medis Rawat Inap Rumah Sakit Ibu dan Anak Zainab Pekanbaru Tahun 2025 Hashifah Faizah; Doni Jepisah; Abdurrachman Rafiqi Abdi
SENTRI: Jurnal Riset Ilmiah Vol. 5 No. 2 (2026): SENTRI : Jurnal Riset Ilmiah, Februari 2026
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/sentri.v5i2.5743

Abstract

Inpatient medical records are essential documents that function as clinical, administrative, legal, financial, research, and managerial information sources in hospital health services. The completeness of documentation and the timeliness of returning medical record files are important indicators of service quality, continuity of care, and patient safety. Incomplete records and delayed returns may affect clinical decision-making, reporting accuracy, and hospital performance evaluation. This study aims to analyze the completeness of documentation and the timeliness of returning inpatient medical records at Zainab Mother and Child Hospital, Pekanbaru, in 2025, as well as to identify factors influencing these processes. This study employed a qualitative approach using a case study design. Data were collected through direct observation of inpatient medical record workflows, in-depth interviews with medical record officers, nurses, and physicians, and document review of standard operating procedures and medical record timeliness reports. Data triangulation was applied to ensure the credibility of the findings. The results indicate that incomplete documentation was still found in several important components, particularly in patient progress notes and authentication sections. In addition, delays in returning medical record files beyond the established 2 × 24-hour standard were identified. Contributing factors included limited human resources, high workload, lack of routine monitoring and evaluation, and inadequate supporting facilities. This study concludes that improving the quality of inpatient medical record management requires strengthening human resource competencies, enforcing compliance with standard operating procedures, and enhancing supervision and coordination among related service units.
Analysis of Dental and Oral Health among Elementary School Students in The Working Area of Tembilahan Hulu Community Health Center Dessica Noviasari; Doni Jepisah; Haili
Viva Medika Vol 17 No 1 (2024)
Publisher : LPPM Universitas Harapan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35960/vm.v17i1.1338

Abstract

Dental and oral health is an integral part of overall body health. Having healthy teeth and mouth significantly helps in activities such as speaking, eating, and socializing without being disturbed by pain, discomfort, or embarrassment. However, the reality is that the level of dental and oral health in Indonesia is still relatively low. This study aims to analyze the dental and oral health of elementary school students at the Tembilahan Hulu Community Health Center, Indragiri Hilir Regency. This research employs a qualitative method through in-depth interviews, observations, and document review. The research informants were the Head of the Community Health Center and the dentist. Observations were made by directly observing the planning, implementation, and reporting processes, as well as documentation review. The results of the study identified the priority problem, which was the high number of dental caries cases in school-age children at the Tembilahan Hulu Community Health Center. The causes were limited human resources for implementing the dental and oral health program, non-functioning counseling and mass tooth brushing, lack of educational media, incomplete School Dental Health (UKGS) KIT, no Health Operational Assistance funds for the UKGS program, lack of knowledge and awareness of the importance of dental and oral health, and the family environment having incorrect habits such as improper tooth brushing. It is recommended for the Community Health Center to attend dental and oral health training, create educational videos on Instagram, and optimize the budget for activities such as counseling and mass tooth brushing.  
Performance Analysis of The Triple Elimination Checking Programme for Pregnant Mothers in Antenatal Care at The Dinas Health District of Rokan Hilir Year 2024 Riauni Syaputri; Budi Hartono; Emy Leonita; Novita Rany; Doni Jepisah
Viva Medika Vol 17 No 3 (2024)
Publisher : LPPM Universitas Harapan Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35960/vm.v17i3.1617

Abstract

The Triple Elimination Program aims to prevent the transmission of HIV, syphilis, and hepatitis B from mother to child. In Rokan Hilir Regency, screening coverage remains low: hepatitis B (42.2%), HIV (38%), and syphilis (48.3%). Bantaian Health Center has the lowest coverage, while Bagan Batu Health Center has the highest. A thorough evaluation is needed to improve program performance using the Malcolm Baldrige approach. This study aims to evaluate the performance of the triple elimination program for pregnant women at the Rokan Hilir District Health Office in 2024, employing a mixed-method explanatory sequential design. The sample consisted of 40 respondents and 9 stakeholders as informants. Triangulation was applied to sources, methods, and data. The results show that most respondents rated program leadership as high (57.5%), while strategic planning (52.5%), patient focus (62.5%), measurement and knowledge management (60%), team focus (55%), process focus (57.5%), and performance results (60%) were rated low. Qualitatively, program leadership demonstrated strong commitment. Program planning is based on technical guidelines and BOK funds, with limitations in APBD budget allocations. Education and collaboration with community leaders have been implemented. However, the program has not focused on patients and is not widely recognized by the community. Staff at Bantaian and Bagan Batu Health Centers enthusiastically implement the program despite limited human resources, introducing innovations and conducting regular evaluations. The program is developed through coordination meetings, data analysis, and cadre training. Key factors for achieving targets include case monitoring, health education, cross-sector collaboration, and periodic evaluations. Health centers need to expand education and socialization on the importance of triple elimination screening, supported by integrated coordination between the Health Office and related agencies (OPD).
Analisis Alur Pelaksanaan Retensi Berkas Rekam Medis Di Rumah Sakit X Pekanbaru Haryani Octaria; Sy.Effi Daniati; Doni Jepisah
Community Engagement and Emergence Journal (CEEJ) Vol. 4 No. 1 (2023): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v4i1.1503

Abstract

Pelaksanaan retensi telah berjalan di Rumah Sakit X Pekanbaru dimana masih perlu ada pembenahan terkait SOP pelaksanaanya, adapun tujuan dalam pengabdian ini mengenai kebijakan sistem retensi, pelaksanaan sistem retensi dan masalah atau hambatan retensi berkas rekam medis di rumah sakit. Pengabdian ini dilakukan dengan cara observasi dan wawancara, dengan hasil bahwa dalam retensi berkas rekam medis Rumah sakit X memiliki kebijakan pelaksanaan retensi berkas rekam medis yaitu, berdasarkan Peraturan Menteri Kesehatan No. 269/Menkes/Per/III/2008, Peraturan Direktur Rumah Sakit dan SOP yang berlaku di rumah sakit. Pelaksanaan retensi berkas rekam medis dengan memindahkan berkas rekam medis aktif ke inaktif walaupun terdapat hambatan yaitu kurangnya petugas untuk melakukan retensi, ataupun kurangnya rak penyimpanan berkas rekam medis. Berdasarkan hasil review artikel penelitian, pelaksanaan retensi berkas rekam medis dirumah sakit pada umumnya telah dilaksanakan berdasarkan kebijakan yang ditetapkan setiap rumah sakit walaupun terdapat masalah atau hambatan seperti kurangnya petugas ataupun tidak adanya jadwal retensi arsip dalam SOP.
Co-Authors Abdurrachman Rafiqi Abdi Abidin, dr. Aldiga Rienarti Ade Idra Suhara Ahmad Hanafi Ahmad Hanafi Ahmad Hanafi Alni Diniati Alni Diniati, Alni Anggraini, Gussri Anggraini, Lola Anusirwan Arba’a, Nurhamni Arnawilis Asmarwiati, Septien Astika, Fitriani Astika, Rini Azlina, Azlina Budi Hartono Budi Hartono Damayanti, Elok Daniati , Sy.Effi Daniati, Sy. Effi Dedi Afandi Dekrial Dekrial Dessica Noviasari Dewi Sanita Ennimay Ester Napitupulu, Ervinna Fetty Try Rahmadani Fitriani Astika Fitriani, Ernita Gussri Anggraini H. Ahmad Hanafi, SKM, M.Kes Haili Harnani, Yaessi Haryani Octaria Hashifah Faizah Henny Maria Herman M. Purwonegoro Herniwanti Herniwanti Hetty Ismainar Huda Nuri Suraya, Huda Nuri Imam Slamet Prasetio Irwan Muryanto Jeanny Susana Margaretta Julia Citra Sari Kamali Zaman Karnila Ardiyanti Kholida Hosni Kholili, Ulil Kiswanto Kiswanto Kiswanto Kiswanto Leonita, Emy Lita Lita, Lita Mahmudah Mailisa Dwi Cahayati Maimun, Nur Marlina, Hastuti Megasari, Miratu Misnaimah, Misnaimah Muhamadiah, Muhamadiah Nadia Rista Nofiyadi Nofiyadi Nopriadi Nopriadi Novita Rany nur helmi Nurafni Marissa Nurmala Sari Jambago Nurwidad, Nurwidad Octaria, Haryani Octaria, Haryani Octaria, Haryani Ovi Novianto Siska Priwahyuni, Yuyun Priwahyuni Putri Yahya Rahayu, Endang Purnawati Rani, Novita Renaldi, Reno Riauni Syaputri Ricardo Ricardo Riri Maharani Rizer Fahlevi Roslia Asrin Rukijah, Siti Septemdelti, Mona Shanti Veroniga Handayani Siti Hasanah Suci Badriyana Sy Effi Daniati Syamnur, Rizka Amelia Syarafina, Intan Tia Harjianti Tri Jenny Minarsih Tri Purnama Sari Tri Purnama Sari Tuty Syafni Ulil Kholili Via Trisna, Wen Wen Via Trisna Wulandari I, Prima Yang Ma Aisyah Yang Ma Aisyah Yeni Yeni Yessi Harnani Yuda Irawan Yulia Mandayanti Sijabat Yunita, Jasrida Yusneli, Yusneli Zaman, M. Kamali Zapri Salis Zulhenry