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Inovasi Pelayanan Sistem Informasi Manajemen Nikah pada Kantor Urusan Agama Kecamatan Johan Pahlawan Aceh Barat Via Anisa; Dyah Lituhayu; Budi Puspo Priyadi; Teuku Afrizal
PERSPEKTIF Vol. 12 No. 2 (2023): PERSPEKTIF, April
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/perspektif.v12i2.8577

Abstract

This study identified innovative efforts for the Marriage Management Information System (SIMKAH) to improve marriage administration services at the Religious Affairs Office (KUA) in Johan Pahlawan District, West Aceh Regency. Knowing the Services of the Marriage Management Information System (SIMKAH) at the Religious Affairs Office (KUA) in Johan Pahlawan sub-district, West Aceh Regency. Public service innovations are ideas and modifications that can benefit the community directly. Public service innovation makes a public service system better, more effective and efficient. The research was conducted at the Office of Religious Affairs (KUA) in Johan Pahlawan District, West Aceh Regency. The research method uses a qualitative descriptive approach, while the data sources used are Primary Data and Secondary Data. The results of the study show that the Marriage Management Information System (SIMKAH) is an innovation in providing services to be effective and efficient. However, there are obstacles in implementing its services on asynchronous systems, surveys, networks and data. Instead, actions for improvements in improving these things need to be implemented. So that this innovation can be more beneficial to the service system and society
Prospects of Halal Tourism Development in West Aceh District Dista Setya Ningsih; Dyah Lituhayu; Budi Puspo Priyadi; Retno Sunu Astuti
Jurnal Public Policy Vol 8, No 2 (2022): April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v8i2.4569

Abstract

Halal Tourism is one of the sectors that is now expected to make a major contribution to the economy of a country. The concept of halal tourism aims to provide tourism services based on Islamic law. Not only Muslim countries are aggressively developing Halal Tourism, but several other non-Muslim countries are also now competing to open Halal Tourism packages, this is realized by a large number of the Muslim population in the world. Indonesia is no exception, especially Aceh, which is also currently developing Halal Tourism with all the potential it has so it is expected to become the world's main destination for Halal Tourism. This study aims to determine the prospects and challenges in developing Halal Tourism in West Aceh Regency. This research uses descriptive qualitative research methods using literature studies. The results of the study indicate that Aceh Barat Regency in developing Halal Tourism has collaborated with relevant agencies and stakeholders and provides services based on Islamic Sharia. The challenge of West Aceh Regency in developing Halal Tourism is to carry out strong collaboration between the central government, local governments, and industry players in the development of halal tourism, both related to promotion, branding, improvement of supporting facilities and infrastructure as well as efforts to change the mindset of the community and business actors regarding the importance of Developing Halal tourism
PENGARUH TINGKAT KEPENTINGAN DAN PARTISIPASI MASYARAKAT TERHADAP EFEKTIVITAS PEMAHAMAN LAYANAN SISTEM ADMINISTRASI KENDARAAN PAJAK ONLINE (SAKPOLE) DI KOTA SEMARANG Shinta Ayuningtyas, Tandria; Lituhayu, Dyah; Larasati Setianingsih, Endang
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45564

Abstract

Taxes, including motor vehicle taxes, are crucial for national revenue and societal welfare. Local governments have the authority to manage taxes according to the law to support regional autonomy. Despite increasing numbers of vehicles, tax revenues remain suboptimal due to taxpayer non-compliance. The SAKPOLE application was introduced to facilitate online tax payments but faces technical challenges and low public understanding of technology. The aim of this research is to assess the Level of Interest and Participation of the Community Towards the Effectiveness of Understanding the Service of the Online Vehicle Tax Administration System (SAKPOLE) in Semarang City. The study used a sample of 100 respondents selected through simple random sampling. Data were collected via questionnaires and analyzed using validity and reliability tests, multiple linear regression analysis, t-tests, F-tests, and coefficient of determination. The findings indicate that both partial and simultaneous levels of community interest and participation significantly influence the effectiveness of understanding the SAKPOLE service in Semarang City. Samsat Kota Semarang needs to enhance public participation in providing feedback on SAKPOLE services and ensure better transparency of information. The community should actively participate in SAKPOLE workshops and enhance their technological literacy. Future research should broaden the scope of study variables, use larger samples, and adopt diverse research methodologies to comprehensively understand SAKPOLE usage.
KINERJA KEBIJAKAN PERLINDUNGAN ANAK DI BIDANG KESEHATAN KABUPATEN REMBANG Melyiana, Vanni; Lituhayu, Dyah; Astuti, Retno Sunu
Journal of Public Policy and Management Review Vol 13, No 4: Oktober, AP Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.46773

Abstract

Kabupaten Rembang dalam memenuhi hak kesehatan anak telah menerbitkan Peraturan Daerah Nomor 6 Tahun 2014 tentang Penyelenggaraan Perlindungan Anak. Masih adanya kasus kematian bayi, gizi buruk dan stuntig di Kabupaten Rembang mengindikasikan bahwa telah terjadi pelanggara atas hak kesehatan anak. Tujuan dari penelitian ini yaitu untuk menganalisis kinerja kebijakan perlindungan anak di Kabupaten Rembang serta menganalisis penghambatnya. Tipe penelitian ini adalah kualitatif deskriptif dengan teknik pengumpulan data yaitu observasi, waaancara, dokumentasi, serta studi kepustakaan. Peneliti menggunakan fenomena angaka kematian bayi, gizi, buruk dan stunting untuk melihat kinerja kebijakan perlindungan anak di bidang kesehatan Kabupaten Rembang. Sedangkan untuk mengetahui faktor-faktor kinerja kebijakan perlindungan anak di bidang kesehatan Kabupaten Rembang peneliti menggunakan model implementasi kesijakan top down menurut Van Meter Van Horn, Merilee S. Grindle, dan Richard Matland. Hasil dari penelitian ini menunjukkan bahwa kinerja kebijakan belum maksimal. Faktor penghambatnya yaitu kurangnya sarana dan prasarana, sumber daya manusia, dukungan orang tua serta dukungan dari kelompok kepentingan. Saran yang direkomendasikan peneliti yaitu memanfaatkan ruang publik untuk kegiatan polindes dan menggunakan alat sederhana seperti meteran kain dan timbangan dapur untuk kegiatan posyandu, mengoptimalkan peran kader kesehatan dengan melatih mereka menjalankan tugas dasar bidan dan ahli gizi, mengadakan pelatihan berkelanjutan untuk kader kesehatan, melakukan sosialisasi dan pelatihan rutin tentang kesehatan ibu hamil, nutrisi anak, dan pencegahan stunting, serta meningkatkan advokasi dan komunikasi dengan LSM untuk mendapatkan dukungan dalam penanganan masalah kesehatan anak.
IMPLEMENTASI KEBIJAKAN PERLINDUNGAN ANAK DARI TINDAK KEKERASAN DI KOTA BEKASI Permana Nurhuda, Rizki; Lituhayu, Dyah; Larasati Setianingsih, Endang
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47211

Abstract

The high incidence of child abuse places the city of Bekasi as the third highest in West Java Province in 2023, with a total of 220 cases. Therefore, the Bekasi City government has taken steps to prevent and reduce child abuse through Bekasi Mayor Regulation Number 01 of 2021 concerning Child Protection in Bekasi City. This study aims to determine the implementation of the Bekasi City Government's policy in protecting children from abuse and to identify the factors influencing its implementation. The method used in this research is descriptive qualitative, with data collection techniques through interviews, observations, and documentation. This study employs Van Meter and Van Horn's policy implementation theory. The results of this study indicate that the implementation of the child protection policy against violence in the field is still not optimal due to several obstacles, namely, the lack of coordination and collaboration between agencies, low community participation in counseling, limited staff in the field of child rights fulfillment and in the field of prevention and handling of violence against women and children, and communication barriers with related agencies. The recommendations provided by the researchers include the need for additional educational and health facilities, regular monitoring, the immediate establishment of the P3A Technical Implementation Unit in Bekasi City, prioritizing the construction of physical child protection homes, and developing clear SOPs for the management of child protection homes.
BUDAYA ORGANISASI DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN REMBANG LEVIA ANGELENE, ALVA; Lituhayu, Dyah; Rostyaningsih, Dewi
Journal of Public Policy and Management Review Vol 13, No 4: Oktober, AP Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47414

Abstract

Survei Kepuasan Masyarakat (SKM) Dinas Kependudukan dan Pencatatan Sipil Kabupaten Rembang menunjukkan dari 9 indikator hanya terdapat 3 indikator yang sudah mencapai SKM Nasional. Tujuan dari penelitian ini untuk menganalisis budaya organisasi di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Rembang serta mengetahui faktor pendukung dan penghambat dalam pelaksanaan budaya organisasi di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Rembang. Tipe penelitian yang digunakan yaitu penelitian kualitatif menggunakan teknik wawancara, observasi dan dokumentasi. Penelitian ini menggunakan teori Robbins & Judge (2013: 512-513; Robbins & Coulter, 2002:59) dan Luthans (dalam ojo, 2010, h.3). Hasil penelitian menunjukkan bahwa kriteria budaya organisasi sudah dilaksanakan, dilihat dari inovasi dan keberanian risiko yaitu adanya kebebasan berinovasi dan mengikuti sosialisasi inovasi, perhatian terhadap detail yaitu ada pegawai yang sudah bekerja dengan teliti dan ada yang belum. Berorientasi hasil yaitu sudah mengarahkan pegawai sesuai capaian kinerja dari perbup. Berorientasi kepada manusia yaitu adanya pemberian reward dan pengembangan kompetensi yang tidak dirasakan semua pegawai. Berorientasi kepada tim saling membantu, peduli, koordinasi di setiap bidang. Agresifitas yaitu kurang kompetitifnya pegawai, pegawai bekerja dengan cepat. Aturan yaitu kurang disiplin dan kurang ramah pegawai. Faktor pendukung budaya organisasi antara lain seperti acara dan ritual organisasi, kepemimpin. Faktor penghambat budaya organisasi antara lain kepemimpinan, sumber daya manusia dan motivasi. Rekomendasi yang diberikan ialah dapat mengurangi beban kerja, memberikan hak dan kesempatan yang sama, rutin memeriksa sarana dan prasarana, kepala dinas memberikan reward dan punishment
ANALISIS PELAYANAN ADMINISTRASI KEPENDUDUKAN PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL DI KABUPATEN DAIRI SUMATERA UTARA Ulina Sihotang, Sarma; Larasati Setianingsih, Endang; Lituhayu, Dyah
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45545

Abstract

Population administration services involve the management and regulation of population information within a country through data collection and civil registration activities. These services aim to provide data relevant to public interests, development, and government affairs. The Population and Civil Registration Service in Dairi Regency is a governmental organization responsible for administering population services at the regional level. This research seeks to analyze service delivery and identify obstacles faced in providing population administration services at the Dairi Regency Population and Civil Registration Service in North Sumatra. The research employs a descriptive qualitative approach, utilizing data collection methods such as observation, interviews, documentation, and literature review. The analysis utilizes the Servqual theory by Valerie A. Zeithaml, which encompasses tangible, reliability, responsiveness, assurance, and empathy dimensions. The findings indicate that population administration services at the Dairi Regency Population and Civil Registration Service generally meet the standards outlined in the Decree (SK) of the Dairi Regency Population and Civil Registration Head Number 011 of 2022. However, challenges persist, particularly in achieving the goal of efficient online services due to low utilization rates of applications by the majority of the population. Moreover, offline services suffer from inadequacies such as insufficient waiting room space and form-filling facilities. Recommendations include intensifying socialization efforts across all societal levels, especially regarding online services, enhancing public awareness of the Jempol (jemput bola) program in Dairi Regency, and implementing rigorous monitoring and supervision of all personnel, particularly those at the TPDK, to ensure continued service quality.
PUBLIC VALUE PENGGUNAAN TRANSPORTASI UMUM KAI COMMUTER LINE JABODETABEK DI STASIUN MANGGARAI Widiyanti, Anindita; Rostyaningsih, Dewi; Lituhayu, Dyah
Journal of Public Policy and Management Review Vol 13, No 3: Juli 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i3.45719

Abstract

DKI Jakarta is one of the cities with the highest level of congestion in Indonesia.The use of public transport, especially KRL, can be a solution to solvingcongestion problems. The use of KRL public transport is still found problems, soit has not been able to overcome congestion in DKI Jakarta. The existingproblems make public interest in using public transportation, especially KRL, notoptimal because of the many complaints felt by users, especially those that occurat Manggarai Station. This research aims to describe public values in the use ofpublic transport, especially KRL at Manggarai Station. By knowing public values,it is expected to help answer the problems that exist in the use of JabodetabekKRL public transport, especially at Manggarai Station. The method used is aqualitative approach, using Moore's (1995) theory of public value. Based on theresults obtained, the legitimacy dimension is quite good but there needs to bespecific rules regarding the maximum user limit on KRL. In the dimension ofoperational capability, the majority is good enough, but there needs to beimprovements in the aspects of assurance and responsiveness. The dimension ofsubstantial value (benefits) has also been felt by users who feel the benefits ofKRL transportation.
IMPLEMENTASI INOVASI DESA GISA (GERAKAN INDONESIA SADAR ADMINISTRASI KEPENDUDUKAN) DALAM PELAYANAN KARTU IDENTITAS ANAK (KIA) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN SEMARANG Saraswati,, Indarti; Lituhayu, Dyah; Larasati Setianingsih, Endang
Journal of Public Policy and Management Review Vol 13, No 4: Oktober 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.47040

Abstract

This study focuses on the implementation of the Desa GISA innovation launched by the Department of Population and Civil Registration (Dispendukcapil) of Semarang Regency to bring administrative services closer to the community and make them more accessible, including the issuance of Child Identity Cards (KIA). Although this innovation was designed to increase KIA ownership, data shows that KIA ownership in Semarang Regency actually decreased in 2022, placing it as the eighth lowest in Central Java Province. This study aims to analyze the implementation of the Desa GISA innovation in KIA services and to identify the supporting and inhibiting factors. The study uses Van Meter and Horn's policy implementation theory and a qualitative descriptive approach, with primary data from interviews and secondary data from other sources. The findings reveal that governance and infrastructure are not yet optimal due to mismatches in document processing times and inadequate facilities. However, the competence of human resources, working relationships, and innovation development have achieved optimal results. The inhibiting factors in the implementation of the Desa GISA innovation include a lack of resources and low public awareness in managing population documents. Supporting factors include the implementers' understanding of standards, political support, effective inter-organizational communication, and the absence of fees for document processing. It is recommended that Dispendukcapil enhance socialization through social media and provide training for officials to optimize the implementation of this innovation.
KINERJA KEBIJAKAN PERLINDUNGAN ANAK DI BIDANG KESEHATAN KABUPATEN REMBANG Melyiana, Vanni; Lituhayu, Dyah; Astuti, Retno Sunu
Journal of Public Policy and Management Review Vol 13, No 4: Oktober, AP Rembang 2024
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v13i4.46775

Abstract

Kabupaten Rembang dalam memenuhi hak kesehatan anak telah menerbitkan Peraturan Daerah Nomor 6 Tahun 2014 tentang Penyelenggaraan Perlindungan Anak. Masih adanya kasus kematian bayi, gizi buruk dan stuntig di Kabupaten Rembang mengindikasikan bahwa telah terjadi pelanggara atas hak kesehatan anak. Tujuan dari penelitian ini yaitu untuk menganalisis kinerja kebijakan perlindungan anak di Kabupaten Rembang serta menganalisis penghambatnya. Tipe penelitian ini adalah kualitatif deskriptif dengan teknik pengumpulan data yaitu observasi, waaancara, dokumentasi, serta studi kepustakaan. Peneliti menggunakan fenomena angaka kematian bayi, gizi, buruk dan stunting untuk melihat kinerja kebijakan perlindungan anak di bidang kesehatan Kabupaten Rembang. Sedangkan untuk mengetahui faktor-faktor kinerja kebijakan perlindungan anak di bidang kesehatan Kabupaten Rembang peneliti menggunakan model implementasi kesijakan top down menurut Van Meter Van Horn, Merilee S. Grindle, dan Richard Matland. Hasil dari penelitian ini menunjukkan bahwa kinerja kebijakan belum maksimal. Faktor penghambatnya yaitu kurangnya sarana dan prasarana, sumber daya manusia, dukungan orang tua serta dukungan dari kelompok kepentingan. Saran yang direkomendasikan peneliti yaitu memanfaatkan ruang publik untuk kegiatan polindes dan menggunakan alat sederhana seperti meteran kain dan timbangan dapur untuk kegiatan posyandu, mengoptimalkan peran kader kesehatan dengan melatih mereka menjalankan tugas dasar bidan dan ahli gizi, mengadakan pelatihan berkelanjutan untuk kader kesehatan, melakukan sosialisasi dan pelatihan rutin tentang kesehatan ibu hamil, nutrisi anak, dan pencegahan stunting, serta meningkatkan advokasi dan komunikasi dengan LSM untuk mendapatkan dukungan dalam penanganan masalah kesehatan anak
Co-Authors Adhi Kusuma, Donny Aditya Dwi Purnantoro Ainun Nisa, Isnanda Albertus Yose Satria Amni Zarkasyi Rahman, Amni Zarkasyi Andi Wijayanto Anindita Ulfa Hadini Antonius Sasana Talino Pabayo Aos Aos Ari Subowo Arlinda Miranti Athalla Putra, Nanda Biqnada, Ahmad Br Peranginangin, Fitri Anggi Budi Puspo Priyadi Bulya Firjaun AF Chairunnisa, Amaliah Chita Widyanti Dewi Rostyaningsih Dista Setya Ningsih Diva Prasetiyorini, Anadya Dyah Hariani Elkesaki, Rianandita 'Arsy Endang Larasati Endang Larasati Setianingsih, Endang Larasati Endang Larasati Setyaningsih Esra Oktavia Siahaan Fadhil Ilhamsyah Fakhri Rahmanditya Muriawan Fathurrohman Fathurrohman Furqan Septianto, Achmad Gisza Andwiyanti Gutami, Gabrela Dhina Handayani, Zulaikha Sari Hardi Warsono Harnaeni, Nani Heri Maulana Heru Cahyono Hesti Lestari Hikmah Insani, Nurul Ida Hayu Dwimawanti Ika Riswanti Putranti Ikhza Tasauva, Muhammad Yusril Ilham Dharmawan, Muhammad Ilham Maulana Eka Ilsta Masrukah Jeremia Atur Parsaoran Sitoha, Maximilian Kidung Sukma Dewi, Kidung Sukma Kismartini Kismartini KURNIA PUTRI, FARLINDA Larasati Setianingsih, Endang LEVIA ANGELENE, ALVA Maesaroh Maesaroh Melyiana, Vanni Moch. Mustam Mohammad Nurul Huda Monica Widodo, Monica Mujibur Rahman Khairul Muluk Muliya Rahmayanti Nina Widowati Nindya Alvina K. Oktavianti, Dinar Rizki Pebriyanti, Pebriyanti Permana Nurhuda, Rizki Prajatama, Kevin Satria Pramesti Nugroho, Anindya Prasetiyo Aripin, Aditiya Purwanti, Anik Putri Namiroh, Dinda Putri, Ritanty Warto R. Slamet Santoso Raga Syaikhu Akhmad, Raga Syaikhu RahmatKurniawan, Yogi Rahmawati Rahmawati Retno Sunu Astuti Rico Pramudya, Muhammad Rina Agustina Rina Noviana, Rina Rohman, Satria Nur Rosiana Faradisa, Rosiana Sanjaya, Natta Saputra, Maulana Yusup Saraswati,, Indarti Savitri, Niken Oktadiana Sewitra Bagaskara Shinta Ayuningtyas, Tandria Slamet Santoso Sri Suwitri Sukma Mahadini, Anisa Sulistyo Rahardhabi, Hanif Susi Sulandari Taufik Zaenal Abidin Teuku Afrizal Thoriq Adi Prayoga, Thoriq Adi Tiara Nurfahmi Titik Djumiarti Tri Yuniningsih Ulina Sihotang, Sarma Via Anisa Vicka Tamaya Wewen Kusumi Rahayu, Wewen Kusumi Wibowo, Rizky Arvianto Widiyanti, Anindita Widya Dana, Azaria Yanti Mingka, Putri Manja Yosef Hananto Yuliawati, Fitriyani Yuni Kurniasih, Yuni