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Performance Analysis of the IndoBERT–Prophet Hybrid Model for Logistics Applications Mulyati, Erna; Maniah, Maniah; Noviana, Noviana; Pardede, Nia
Spektrum Industri Vol. 23 No. 2 (2025): Spektrum Industri - October 2025
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/si.v23i2.480

Abstract

The increasing competition in Indonesia’s logistics sector, particularly in digital courier applications, highlights the need for advanced analytical tools capable of understanding and predicting customer sentiment in real time. However, current sentiment analysis methods often lack contextual depth and predictive capability, limiting their practical value for decision-making. This study aims to develop and validate an integrated analytical framework that combines diagnostic and predictive analytics for logistics performance evaluation. The framework integrates a fine-tuned IndoBERT model for sentiment classification and a Prophet model for time-series forecasting, allowing the analysis of user reviews while accounting for external service disruptions. Empirical validation was conducted using 924 user reviews from the PosAja! application by PT Pos Indonesia. The IndoBERT model achieved an impressive 99.5% accuracy, effectively identifying two main complaint categories: application functionality issues and delivery delays. The Prophet forecasting component successfully modeled sentiment trends, revealing spikes in negative sentiment that strongly correlated with technical service disruptions, such as COD feature failures and server maintenance. The results confirm the framework’s robustness in both diagnosing and forecasting sentiment dynamics. User sentiment proved to be a sensitive real-time indicator of service stability and operational performance. The validated IndoBERT–Prophet hybrid framework provides a novel, data-driven approach for proactive decision-making and continuous service improvement in the logistics industry.
PENERAPAN KUALITAS PELAYANAN BAHASA MANDARIN BAGI FRONT DESK AGENT DI BATAM 1 HOTEL Okki Kurnia; Jontro Simanjuntak; Devid Trinaldo Simatupang; Nadia Widari Nasution; Noviana, Noviana
Journal of Innovation Research and Knowledge Vol. 5 No. 8 (2026): Januari 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tujuan dari dilakukannya penelitian ini adalah untuk mengetahui bagaimana hasil dari penerapan atau penggunaan bahasa Mandarin dalam melayani tamu bagi setiap front desk agent di Batam 1 (One) hotel. Jenis penelitian yang digunakan adalah penelitian kualitatif. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi terkait masalah yang menjadi fokus penelitian yang terjadi di lokasi penelitian. Berdasarkan hasil penelitian yang telah dilakukan oleh peneliti, cenderung terlihat bahwa penerapan atau penggunaan bahasa Mandarin di hotel Batam 1 (One) masih kurang, dikarenakan bahasa Mandarin sangat berguna bagi front desk agent dalam melayani para tamu negara asing yang berkomunikasi menggunakan bahasa Mandarin, terutama dari negara China, Jepang, Singapura, dan Malaysia. Hal ini dapat dilihat dari tanggapan pengunjung yang datang untuk menginap mereka merasa senang dan nyaman dengan alasan bahwa front desk agent dapat berkomunikasi menggunakan bahasa Mandarin. Dengan penerapan atau penggunaan bahasa Mandarin, dapat meningkatkan kualitas dalam melayani tamu, mutu atau image hotel serta pendapatan hotel tersebut melihat dari segmentasi pasar tamu-tamu yang datang untuk menginap merupakan tamu-tamu negara asing yang menggunakan bahasa Mandarin dimana bahasa internasional yang mereka mahir.
Analisis Unsur Kerugian Keuangan Negara dalam Perkara Pembiayaan Kredit Usaha Rakyat Sistem Bayar Panen : Studi Kasus Putusan Nomor 41/Pid.Sus.TPK/2024/PN. MTR Roli Pebrianto; Noviana Noviana; Muhammad Panji Prabu Dharma; Syarif Dahlan
Referendum : Jurnal Hukum Perdata dan Pidana Vol. 2 No. 4 (2025): Desember : Referendum : Jurnal Hukum Perdata dan Pidana
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/referendum.v2i4.1442

Abstract

This study seeks to examine how the element of state financial loss is applied in corruption cases that originate from private-law relationships, specifically in the context of Micro People’s Business Credit (KUR) financing using the Yarnen Porang scheme, as reflected in Decision Number 41/Pid.Sus.TPK/PN.MTR. The central issue addressed is the manner in which the panel of judges construed and affirmed the existence of a state financial loss that, in substance, arose from a civil act, namely the performance of a financing cooperation agreement between a banking institution and an offtaker. By employing a normative juridical approach and conducting an in-depth analysis of the judicial decision, this research concludes that the alleged state financial loss in the a quo case remains merely prospective in nature and does not satisfy the requirement of an actual and definite loss as mandated by positive law. Furthermore, evidence demonstrating that the financing funds were enjoyed by a third party rather than by the accused indicates a misapplication in attributing criminal liability. Consequently, the criminal prosecution of conduct that is essentially civil in character reflects an expansive interpretation of the state loss element, which is inconsistent with the principle of legality and the doctrine of prudence in the enforcement of corruption laws.
PENGGUNAAN METODE SOQ DALAM PENENTUAN KUANTITAS PEMESANAN PERISHABLE PRODUCT UNTUK MEMINIMALKAN RETURN Noviana, Noviana; Mudiastuti, Retnani Dian
JEMIS (Journal of Engineering & Management in Industrial System) Vol. 2 No. 2 (2014)
Publisher : Industrial Engineering Department, Faculty of Engineering, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jemis.2014.002.02.5

Abstract

Abstract For products with short life cycle, associated high risk is on the inventory management of finished products. This research took case study on newspaper company in South Sulawesi, which was forced to minimize newspaper return in order to operate in a more eficient level in high competition environment. The aim of this research is to find out the factors that caused newspaper overstock, to count the optimal order quantity with SOQ method (Single Order Quantity) and to compare the new quantity order proposed with the existing method used by the company, in term of return and cost. The result showed that SOQ method could decrease the return and cost caused. On November 2013 and December 2013, there were Rp. 116.844.000 dan Rp 120.112.800 cost saved, and the return also pressed by 48.685 units on November 2013 and 49.795 units on December 2013
The Role of Academics as Agents of Change in Accelerating Rural Community Development Misra, Isra; Sadikin, Ali; Yusuf, Muhammad; Isnawati, Isnawati; Andika, Wahyu; Noviana, Noviana
Bubungan Tinggi: Jurnal Pengabdian Masyarakat Vol 8, No 1 (2026): FEBRUARY 2026
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/btjpm.v8i1.16695

Abstract

This community service activity aims to increase community participation in village development in Tabiku Village, Seruyan Raya District, Seruyan Regency, through program-based approaches such as community skills training in the agricultural sector, tourism potential development, and increasing health awareness. The implementation method applied in this service activity was Participatory Action Research (PAR), beginning with preparation, observation, training, and mentoring. Data were collected through observation, interviews, and documentation methods. The results of the activity indicate a positive response and high active participation from the community in implementing the jointly designed programs. Although some activities were not carried out exactly as planned due to adjustments to village conditions, the programs were implemented smoothly and effectively. The conclusion of this community service activity is that collaboration with the village government has been quite effective in enhancing village development. The recommendation from this activity is the need for synergy among the village government, the private sector, and the local community to increase awareness and concern for sustainable village development.
PENETAPAN KADAR AIR SIMPLISIA DAUN KEMANGI (Ocimum basilicum L.) BERDASARKAN PERBEDAAN METODE PENGERINGAN Wijaya, Andi; Noviana, Noviana
Jurnal Riset Kefarmasian Indonesia Vol. 4 No. 2 (2022): Jurnal Riset Kefarmasian Indonesia
Publisher : APDFI (Asosiasi Pendidikan Diploma Farmasi Indonesia)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33759/jrki.v4i2.246

Abstract

Drying is one of the steps in making basil leaves simplicia. Drying is done to reduce the water content of simplicia. This study aims to determine the effect of the drying method on the water content of simplicia basil leaves. This research is an experimental post-test only group design. The basil leaves were dried using 2 methods, namely the direct sunlight method with a black cloth cover and the oven method at 50°C for 7 hours. The dried simplicia was then determined the water content using the gravimetric method. The water content data were analyzed using the Shapiro-Wilk test to determine the normality of the data, followed by the Independent T-test with a 95% confidence level. The results showed that the average moisture content of the drying method using the oven was 9,58±0.15% and the drying method using sunlight was 11,39±0.15%. These results indicate a significant difference (p≤0,05). This study concludes that different drying methods can affect the water content of basil leaves simplicia
Eksistensi Asas Non Self-Incrimination dalam Praktik Plea Bargaining : Studi Komparatif dan Implikasinya dalam Sistem Peradilan Pidana Indonesia Roli Pebrianto; Noviana Noviana; Muhamad Panji Prabu Dharma
Referendum : Jurnal Hukum Perdata dan Pidana Vol. 3 No. 2 (2026): Juni : Referendum : Jurnal Hukum Perdata dan Pidana
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/referendum.v3i2.1667

Abstract

The development of modern criminal justice systems demonstrates a growing tendency to prioritize efficiency through expedited case resolution mechanisms, one of which is plea bargaining. This mechanism is increasingly utilized in various legal systems as an alternative approach to reducing case backlogs, accelerating judicial processes, and minimizing litigation costs. On the other hand, criminal procedural law guarantees the defendant’s right to remain silent as an essential component of the principle of non self-incrimination, namely the right not to be compelled to admit guilt or provide evidence against oneself. This study aims to analyze whether the practice of plea bargaining has the potential to undermine this fundamental principle and affect the protection of defendants’ rights within criminal proceedings. The research employs a normative juridical method using statutory, conceptual, and comparative approaches. Legal materials were analyzed to examine the relationship between plea bargaining mechanisms and the protection of procedural rights in criminal justice systems. The findings indicate that plea bargaining inherently contains implicit pressure on defendants to admit guilt in exchange for reduced sentences, lighter charges, or procedural advantages. Such conditions may create an imbalance between procedural efficiency and the protection of fundamental rights, potentially weakening the defendant’s freedom to exercise the right to remain silent. Therefore, careful legal safeguards are necessary to ensure that efficiency-oriented mechanisms do not compromise the principles of fairness, due process, and the protection of human rights in criminal proceedings.
Co-Authors Abdul Rahim Ajon, Antonius Ali Sadikin Alsa Istiani ANDI WIJAYA Andika, Ilham Andika, Wahyu Angeline angeline Anita Ahmad Kasim Anse, La Armansyah Armansyah Chartady, Rachmad Chintya, Ora Dahlia Rosida Tampubolon Devid Trinaldo Simatupang Didit Darmawan Dwi Septi Haryani DWI YULIANTI Edi Setioko Erlinda Yurisinthae Erna Mulyati Eva Dolorosa Firman Adhitara Haryanto, Iwan Herwin Herwin, Herwin I Wayan Sudarsana Ismail, Ii Isnawati Isnawati Jalinus Jalinus Jayak Pratama, Kharisma Jontro Simanjuntak Julianti, Selly Jumaiyah, Wati Luthfiyanti, Niken M. Nasir Reno1 Mahardika Prasetya Aji Maniah, Maniah Mira Fuzita, Mira Misra, Isra Mita Elvira Mochamad Dimas Eka Saputra Mone, Ansyari Muh Zakaria Muhamad Panji Prabu Dharma Muhammad Panji Prabu Dharma Muhammad Suhairi, Muhammad Muhammad Yusuf Nadia Widari Nasution Natashia, Dhea Ngesthi, Yonathan Salmon Efrayim Nurprihatin, Nurprihatin Nusanti, Irna Okki Kurnia Oranro Steven Pardede, Nia Pebrianto, Roli Pinamiranti, Firza priyoto, priyoto Putri Putri, Putri Raja Linda Ramadhan Saleh Lubis Refo Fery Harnedi Retnani Dian Mudiastuti Ria Juwita Dewi Rizka Febriana Rizki Pebriyani Br. Bangun Rohmadhotin Fitri Roli Pebrianto Rosdiana Rosdiana Sabila Aisyah Jamil Sakti, Muhammad Anugerah Puji samsul arifin Sartika Sari Selvy Musdalifah Sinariyo, Okto Sonia Azlina Sri Nofarizha SRI RAHAYU Syarif Dahlan Syarifah Nur Siregar Tahir, Nurbiah Vincent Vincent, Vincent Waode Dian Lestari Weni Veroni Yoel Yoel Yoga Pratama Zuhrotul, Baiq Halimatuz