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All Journal Natural Science: Journal of Science and Technology Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Journal of Engineering and Management in Industrial System Economic Education Analysis Journal JEPA (Jurnal Ekonomi Pertanian dan Agribisnis) Journal of Basication (JOB) : Jurnal Pendidikan Dasar JELL (Journal of English Language and Literature) STIBA-IEC Jakarta YUME : Journal of Management UPEJ Unnes Physics Education Journal Prosiding National Conference for Community Service Project Jurnal Ilmiah Manajemen Kesatuan Bubungan Tinggi: Jurnal Pengabdian Masyarakat Indonesian Journal of Global Health research Ainara Journal (Jurnal Penelitian dan PKM Bidang Ilmu Pendidikan) Jurnal Pengabdian kepada Masyarakat JURNAL BARUNA HORIZON Kode : Jurnal Bahasa Journal of Innovation Research and Knowledge Proceeding of International Conference Health, Science And Technology (ICOHETECH) Sport Pedagogy Journal Lentera Nusantara Jurnal Pengembangan Masyarakat Lokal Jurnal Riset Kajian Teknologi dan Lingkungan Referendum International Journal of Law, Crime and Justice Pemuliaan Keadilan Basilius Eirene: Jurnal Agama dan Pendidikan Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Spektrum Industri
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Performance Analysis of the IndoBERT–Prophet Hybrid Model for Logistics Applications Mulyati, Erna; Maniah, Maniah; Noviana, Noviana; Pardede, Nia
Spektrum Industri Vol. 23 No. 2 (2025): Spektrum Industri - October 2025
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/si.v23i2.480

Abstract

The increasing competition in Indonesia’s logistics sector, particularly in digital courier applications, highlights the need for advanced analytical tools capable of understanding and predicting customer sentiment in real time. However, current sentiment analysis methods often lack contextual depth and predictive capability, limiting their practical value for decision-making. This study aims to develop and validate an integrated analytical framework that combines diagnostic and predictive analytics for logistics performance evaluation. The framework integrates a fine-tuned IndoBERT model for sentiment classification and a Prophet model for time-series forecasting, allowing the analysis of user reviews while accounting for external service disruptions. Empirical validation was conducted using 924 user reviews from the PosAja! application by PT Pos Indonesia. The IndoBERT model achieved an impressive 99.5% accuracy, effectively identifying two main complaint categories: application functionality issues and delivery delays. The Prophet forecasting component successfully modeled sentiment trends, revealing spikes in negative sentiment that strongly correlated with technical service disruptions, such as COD feature failures and server maintenance. The results confirm the framework’s robustness in both diagnosing and forecasting sentiment dynamics. User sentiment proved to be a sensitive real-time indicator of service stability and operational performance. The validated IndoBERT–Prophet hybrid framework provides a novel, data-driven approach for proactive decision-making and continuous service improvement in the logistics industry.
PENERAPAN KUALITAS PELAYANAN BAHASA MANDARIN BAGI FRONT DESK AGENT DI BATAM 1 HOTEL Okki Kurnia; Jontro Simanjuntak; Devid Trinaldo Simatupang; Nadia Widari Nasution; Noviana, Noviana
Journal of Innovation Research and Knowledge Vol. 5 No. 8 (2026): Januari 2026
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tujuan dari dilakukannya penelitian ini adalah untuk mengetahui bagaimana hasil dari penerapan atau penggunaan bahasa Mandarin dalam melayani tamu bagi setiap front desk agent di Batam 1 (One) hotel. Jenis penelitian yang digunakan adalah penelitian kualitatif. Pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi terkait masalah yang menjadi fokus penelitian yang terjadi di lokasi penelitian. Berdasarkan hasil penelitian yang telah dilakukan oleh peneliti, cenderung terlihat bahwa penerapan atau penggunaan bahasa Mandarin di hotel Batam 1 (One) masih kurang, dikarenakan bahasa Mandarin sangat berguna bagi front desk agent dalam melayani para tamu negara asing yang berkomunikasi menggunakan bahasa Mandarin, terutama dari negara China, Jepang, Singapura, dan Malaysia. Hal ini dapat dilihat dari tanggapan pengunjung yang datang untuk menginap mereka merasa senang dan nyaman dengan alasan bahwa front desk agent dapat berkomunikasi menggunakan bahasa Mandarin. Dengan penerapan atau penggunaan bahasa Mandarin, dapat meningkatkan kualitas dalam melayani tamu, mutu atau image hotel serta pendapatan hotel tersebut melihat dari segmentasi pasar tamu-tamu yang datang untuk menginap merupakan tamu-tamu negara asing yang menggunakan bahasa Mandarin dimana bahasa internasional yang mereka mahir.
Analisis Unsur Kerugian Keuangan Negara dalam Perkara Pembiayaan Kredit Usaha Rakyat Sistem Bayar Panen : Studi Kasus Putusan Nomor 41/Pid.Sus.TPK/2024/PN. MTR Roli Pebrianto; Noviana Noviana; Muhammad Panji Prabu Dharma; Syarif Dahlan
Referendum : Jurnal Hukum Perdata dan Pidana Vol. 2 No. 4 (2025): Desember : Referendum : Jurnal Hukum Perdata dan Pidana
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/referendum.v2i4.1442

Abstract

This study seeks to examine how the element of state financial loss is applied in corruption cases that originate from private-law relationships, specifically in the context of Micro People’s Business Credit (KUR) financing using the Yarnen Porang scheme, as reflected in Decision Number 41/Pid.Sus.TPK/PN.MTR. The central issue addressed is the manner in which the panel of judges construed and affirmed the existence of a state financial loss that, in substance, arose from a civil act, namely the performance of a financing cooperation agreement between a banking institution and an offtaker. By employing a normative juridical approach and conducting an in-depth analysis of the judicial decision, this research concludes that the alleged state financial loss in the a quo case remains merely prospective in nature and does not satisfy the requirement of an actual and definite loss as mandated by positive law. Furthermore, evidence demonstrating that the financing funds were enjoyed by a third party rather than by the accused indicates a misapplication in attributing criminal liability. Consequently, the criminal prosecution of conduct that is essentially civil in character reflects an expansive interpretation of the state loss element, which is inconsistent with the principle of legality and the doctrine of prudence in the enforcement of corruption laws.
PENGGUNAAN METODE SOQ DALAM PENENTUAN KUANTITAS PEMESANAN PERISHABLE PRODUCT UNTUK MEMINIMALKAN RETURN Noviana, Noviana; Mudiastuti, Retnani Dian
JEMIS (Journal of Engineering & Management in Industrial System) Vol. 2 No. 2 (2014)
Publisher : Industrial Engineering Department, Faculty of Engineering, Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jemis.2014.002.02.5

Abstract

Abstract For products with short life cycle, associated high risk is on the inventory management of finished products. This research took case study on newspaper company in South Sulawesi, which was forced to minimize newspaper return in order to operate in a more eficient level in high competition environment. The aim of this research is to find out the factors that caused newspaper overstock, to count the optimal order quantity with SOQ method (Single Order Quantity) and to compare the new quantity order proposed with the existing method used by the company, in term of return and cost. The result showed that SOQ method could decrease the return and cost caused. On November 2013 and December 2013, there were Rp. 116.844.000 dan Rp 120.112.800 cost saved, and the return also pressed by 48.685 units on November 2013 and 49.795 units on December 2013
The Role of Academics as Agents of Change in Accelerating Rural Community Development Misra, Isra; Sadikin, Ali; Yusuf, Muhammad; Isnawati, Isnawati; Andika, Wahyu; Noviana, Noviana
Bubungan Tinggi: Jurnal Pengabdian Masyarakat Vol 8, No 1 (2026): FEBRUARY 2026
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/btjpm.v8i1.16695

Abstract

This community service activity aims to increase community participation in village development in Tabiku Village, Seruyan Raya District, Seruyan Regency, through program-based approaches such as community skills training in the agricultural sector, tourism potential development, and increasing health awareness. The implementation method applied in this service activity was Participatory Action Research (PAR), beginning with preparation, observation, training, and mentoring. Data were collected through observation, interviews, and documentation methods. The results of the activity indicate a positive response and high active participation from the community in implementing the jointly designed programs. Although some activities were not carried out exactly as planned due to adjustments to village conditions, the programs were implemented smoothly and effectively. The conclusion of this community service activity is that collaboration with the village government has been quite effective in enhancing village development. The recommendation from this activity is the need for synergy among the village government, the private sector, and the local community to increase awareness and concern for sustainable village development.
Co-Authors Abdul Rahim Ajon, Antonius Ali Sadikin Alsa Istiani Andika, Ilham Andika, Wahyu Angeline angeline Anita Ahmad Kasim Anse, La Armansyah Armansyah Chartady, Rachmad Chintya, Ora Dahlia Rosida Tampubolon Devid Trinaldo Simatupang Didit Darmawan Dwi Septi Haryani DWI YULIANTI Edi Setioko Erlinda Yurisinthae Erna Mulyati Eva Dolorosa Firman Adhitara Haryanto, Iwan Herwin Herwin, Herwin I Wayan Sudarsana Ismail, Ii Isnawati Isnawati Jalinus Jalinus Jayak Pratama, Kharisma Jontro Simanjuntak Julianti, Selly Jumaiyah, Wati Luthfiyanti, Niken M. Nasir Reno1 Mahardika Prasetya Aji Maniah, Maniah Mira Fuzita, Mira Misra, Isra Mita Elvira Mochamad Dimas Eka Saputra Mone, Ansyari Muhammad Panji Prabu Dharma Muhammad Suhairi, Muhammad Muhammad Yusuf Nadia Widari Nasution Natashia, Dhea Ngesthi, Yonathan Salmon Efrayim Nurprihatin, Nurprihatin Nusanti, Irna Okki Kurnia Oranro Steven Pardede, Nia Pebrianto, Roli Pinamiranti, Firza priyoto, priyoto Putri Putri, Putri Raja Linda Ramadhan Saleh Lubis Refo Fery Harnedi Retnani Dian Mudiastuti Ria Juwita Dewi Rizka Febriana Rizki Pebriyani Br. Bangun Rohmadhotin Fitri Roli Pebrianto Rosdiana Rosdiana Sabila Aisyah Jamil Sakti, Muhammad Anugerah Puji samsul arifin Sartika Sari Selvy Musdalifah Sinariyo, Okto Sonia Azlina Sri Nofarizha SRI RAHAYU Syarif Dahlan Syarifah Nur Siregar Tahir, Nurbiah Vincent Vincent, Vincent Waode Dian Lestari Weni Veroni Yoel Yoel Yoga Pratama Zakaria, Muh. Zuhrotul, Baiq Halimatuz