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Pengaruh Social Media Marketing dan Kesadaran Terhadap Minat Berlangganan pada Layanan Streaming Vidio di Kota Surabaya Rizky Pratama Ramadhani; Rizky Dermawan
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 9 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i9.2736

Abstract

This study aims to determine the effect of social media marketing and brand awareness on subscription intention in Vidio streaming services in Surabaya City. The population in this study are people in Surabaya City with an age range of 17 - 39 years. With a research sample of 98 respondents, namely people who have seen content or advertisements from Vidio streaming services determined by non-probability sampling method with purposive sampling technique. The method used in this research is quantitative method with SEM PLS analysis technique. The results showed that social media marketing has a positive and significant effect on subscription intention. Furthermore, brand awareness has a positive and significant effect on subscription intention.
The Effect of Price Perception and Shopping Lifestyle on Impulse Buying at TikTok Shop among Generation Z in Surabaya City Hermawan, Tomy; Dermawan, Rizky
Indonesian Journal of Business Analytics Vol. 3 No. 6 (2023): December 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v3i6.5933

Abstract

During this era of rapid technological advancement, human needs for access to information and the ability to interact with others have become easier to achieve through one of the main means, namely the use of social media platforms. The aim of this study was to determine the impact of price perceptions and shopping lifestyles on impulse buying at TikTok Shop among generation Z in Surabaya city. This study applies a quantitative approach by collecting primary data obtained from questionnaires. The sampling method used is non-probability sampling and purposive sampling, where 104 individual respondents who live in Surabaya and use TikTok Shop are the subjects in this study. Data analysis was analyzed using SmartPLS 4.0. This study reveals that price perception and shopping lifestyle have a positive and significant influence on impulse buying at TikTok Shop, especially for generation Z in Surabaya.
The Influence of Perceived Ease of Use and Brand Trust on the Behavioral Intention to Use Digital Wallet GoPay in Surabaya City Zulfansyah, Mohammad Kahfi; Dermawan, Rizky
Indonesian Journal of Business Analytics Vol. 4 No. 1 (2024): February 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i1.7675

Abstract

This study aims to determine the influence of Perceived Ease of Use and Brand Trust on Behavioral Intention to Use Digital Wallet GoPay in Surabaya City. This study used a quantitative methods with a sample of 100 respondents using non-probability sampling techniques with purposive sampling methods. The population used in this study is Surabaya residents who have used the GoPay digital wallet service. This research is expected to contribute         solving the problem of GoPay Behavioral Intention to Use. The analysis technique  used in  this  study  is the Structural Equation Modeling-Partial Least Square (SEM-PLS). The results of this study indicate that the influence of Perceived Ease of Use and Brand Trust on Behavioral Intention to Use. Based on the results of the hypothesis test, it was concluded that Perceived Ease of Use and Brand Trust has a significant effect on Behavioral Intention to Use.
Sistem Pendukung Keputusan Pemilihan E-Wallet Terbaik Menerapkan Metode Simple Additive Weighting (SAW) Lasria Mandalahi; Rizky Dermawan; Sopi Napidah Sibarani
Journal of Decision Support System Research Vol. 2 No. 1 (2024): September 2024
Publisher : ADA Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64366/dss.v2i1.71

Abstract

The popularity of e-wallets in Indonesia continues to skyrocket along with people's digital lifestyle. Ease of transactions and various attractive promos are the main attractions. However, data security and variations in transaction fees need to be a concern. To help users choose the right e-wallet, the application of a Decision Support System (SPK) by considering factors such as ease of use, security, and cost can be an effective solution. This research develops a Decision Support System (SPK) using the Simple Additive Weighting (SAW) method. This SPK allows Punulis to compare and evaluate various important criteria in choosing an E-Wallet, such as security, ease of use, merchant support, transaction fees, and additional features. The SAW method is used to give weight to each criterion and produce the best E-Wallet recommendations based on the calculations carried out. From the results of calculations using the SAW method, an e-wallet ranking was obtained with Link Aja with a final value of 1.219 as the best, followed by iSaku with a final value of 1.008, and Jenius with a final value of 0.948.
Pengaruh Pengalaman Pelanggan dan Kualitas Layanan Elektronik Terhadap Kepuasan Pelanggan Layanan Pesan Antar Makanan Gofood di Surabaya Boby Yudho Anggoro; Rizky Dermawan
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 10 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i10.2986

Abstract

service to its consumers. The emergence of many competitors has pressured Gofood to find effective strategies to become the market leader. The purpose of this study is to determine the influence of customer experience and electronic service quality on customer satisfaction with Gofood’s food delivery service in Surabaya. This research employs a quantitative method. The population in this research consist of the residents of Surabaya. The targeted sample includes residents of Surabaya who have utilized and purchased Gofood as a food delivery service with 98 respondents. The sampling process uses a non-probability sampling method through purposive sampling techniques. The results of this research reveal: 1) customer experience has a positive and significant effect on customer satisfaction and 2) electronic service quality has a positive and significant effect on customer satisfaction.
Faktor Gaya Hidup Hedonis dan Persepsi Kemudahan Penggunaan Terhadap Keputusan Generasi Z Menggunakan Spaylater di Surabaya Andi Thirah Koesitiany Mallarangan; Rizky Dermawan
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 5 No. 10 (2024): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v5i10.3005

Abstract

The rapid development of the internet has encouraged Generation Z to adopt a hedonistic lifestyle, supported by the convenience offered by online loan services like SPayLater. This study aims to identify the influence of a hedonistic lifestyle and perceived ease of use on the decision to use SpayLater among Generation Z in Surabaya. This quantitative research sampled 96. The sampling technique used was accidental sampling, targeting respondents who belong to Generation Z, are aware of SPayLater, and reside in Surabaya. The analysis technique applied in this study is Partial Least Squares (PLS) using SmartPLS 4, including validity tests, reliability tests, and hypothesis testing. The results showed that the variables of hedonistic lifestyle and perceived ease of use have a positive and significant influence on the decision to use SpayLater.
The Influence of Perceived Value And E-Service Quality on Customer Satisfaction Among Users of the Soco By Sociolla Application in Surabaya Siwi, Aurizka Fadia; Dermawan, Rizky
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 3 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i3.5205

Abstract

In the era of digital development, beauty, and personal care e-commerce has gained significant popularity among the public. SOCO by Sociolla is one of the beauty e-commerce platforms in Indonesia. The purpose of this research is to investigate the connection between perceived value and e-service quality and customer satisfaction among users of the SOCO by Sociolla application in Surabaya. The quantitive method is employed in this research. The population of this study is the people of Surabaya. The sample of this research was selected using purposive sampling to select individuals who met specific criteria. These criteria included downloading the SOCO by Sociolla application, actively using it by making purchases, and having a history of at least two separate purchases. Ultimately, the study included 91 respondents who met these criteria. The research utilized Smart PLS software as the analysis tool. This study’s conclusions demonstrate that among Surabaya City users of the SOCO by Sociolla, perceived value and e-service quality have a positive significant influence on customer satisfaction.
The Effect of Green Packaging and Store Atmosphere on Purchase Intention for Fore Coffee Products in Surabaya Rahmawati, Eka Putri; Dermawan, Rizky
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 7 No 2 (2024): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v7i2.5207

Abstract

The coffee connoisseur index is rising by around 8% annually. Alongside the proliferation of coffee shops, the amount of plastic waste from packaging is also on the rise. Fore Coffee is innovating by using eco-friendly packaging to protect the environment. However, this does not guarantee an increase in Fore Coffee sales. One of Fore's strategies to boost sales is to create a unique and distinctive store atmosphere that sets it apart from other coffee shops. This study aims to examine the effect of green packaging and store atmosphere on consumer purchase intention. The research methodology employed is quantitative in nature. The study encompasses the population of Surabaya City residents. A non-probability sampling method, specifically purposive sampling, is utilized to select a sample of 96 respondents who identify as patrons of local coffee shops and are aware of Fore Coffee's environmentally friendly product concept. Smart-PLS version 3 serves as the statistical tool employed in this research. The findings of the study reveal that green packaging exerts a significantly positive impact on purchase intention, while store atmosphere also exhibits a significantly positive influence on purchase intention.
PENGEMBANGAN UMKM MELALUI OPTIMALISASI BRANDING PADA “BILA CATERING” DESA TEGALREJO, PROBOLINGGO Dieva, Diknastiya Putri; Dermawan, Rizky
Jurnal Pengabdian Masyarakat Berkarya Vol. 2 No. 03 (2023): Jurnal Pengabdian Masyarakat Berkarya
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/berkarya.v2i03.643

Abstract

Dalam dunia bisnis khususnya Usaha Mikro Kecil Dan Menengah (UMKM), branding merupakan hal yang sangat penting apalagi di era teknologi yang serba digital seperti saat ini, dimana setiap individu perlu meningkatkan daya saing melalui keunikan dan keterampilan yang dimilikinya. Maka dalam hal ini diperlukan kemampuan dalam memanfaatkan teknologi dengan baik, khususnya bagi para pelaku UMKM di Desa Tegalrejo, kecamatan Dringu, Probolinggo untuk lebih mengembangkan usaha atau bisnisnya melalui branding agar dapat meningkatkan product knowledge konsumen. Brand (merk) adalah nama, tanda, istilah, yang tujuannya adalah untuk mengidentifikasi dan membedakan suatu produk atau layanan dari yang lain. Branding adalah proses merencanakan, merancang, dan mengkomunikasikan nama serta identitas dengan tujuan membangun atau mempertahankan reputasi (Anholt, 2003:5). Peran teknologi digital memberikan dampak yang signifikan bagi UMKM. Model teknologi baru memanfaatkan potensi UMKM yang lebih kuat dan berkelanjutan. Namun kenyataannya, branding dan pemanfaatan media digital pada UMKM „?Bila Catering?? di Desa Tegalrejo masih belum optimal dan terdapat beberapa kendala yang terjadi pada UMKM tersebut, seperti belum memiliki brand yang optimal dan pemasaran yang dilakukan masih secara konvensional atau apa adanya. Hal ini disebabkan karena masih belum adanya pengetahuan para pelaku usaha tentang peran branding dan media sosial dalam mengembangkan usaha. Berdasarkan keterbatasan tersebut, dapat dilakukan analisis peluang dan keterbatasan UMKM melalui lingkungan bisnis internal dan eksternal. serta optimalisasi branding dengan mengadakan sosialisasi dan pendampingan. Kegiatan pengabdian masyarakat terkait branding dilaksanakan pada bulan Mei 2023. Pelaksanaan kegiatan dilakukan melalui sosialisasi pada pelaku UMKM mitra yakni „? Bila Catering?? juga kegiatan pendampingan branding logo, foto produk serta media sosial. Tujuan branding tersebut adalah agar UMKM memahami pentingnya kesadaran merek dan memberikan solusi atas kendala dan kurangnya pemahaman terkait branding. Dalam hal ini, pelaku UMKM mendapatkan manfaat dan kemudahan dalam meningkatkan pengetahuan serta keterampilan untuk mengembangkan usahanya di kemudian hari.
Effect Of Brand Awareness, Promotion And Ease Of Use Perceptions On Decisions To Use Linkaja E-Wallet Aditiansa, Jovan Fitrianto; Dermawan, Rizky
Jurnal Ekonomi Balance Vol. 18 No. 1 (2022): June 2022
Publisher : Perpustakaan dan Penerbitan Unismuh Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/jeb.v18i2.7886

Abstract

The purpose of this study is to test and know the effect of brand awareness, promotion, and perceived ease of use on the usage decisions of e-wallet LinkAja. The research method used in this study is the quantitative method. Respondents in this study were management collestudentsent of UPN “Veteran” Jawa Timur that used LinkAja. In this study, the number of samples taken as many as 94 respondents. The sampling method used non-probability sampling with the pusposive sampling technique. The data collection technics used in this study is the primary data in the form of a questionnaire which was analyzed using the Likert scale and secondary data in the form of literature. The data analysis technique used SEM-PLS. The results of this study showed that brand awareness, promotion, and perceived ease of use have a significant (positive) impact on usage decisions e-wallet LinkAja
Co-Authors Aditiansa, Jovan Fitrianto Aida Kurnia Sari Allen Pranata Putra Amriel, Egan Evanzha Yudha Andi Thirah Koesitiany Mallarangan Anita Wulandari Ardiansyah, Feri Arifinda, Della Aulia Riskha Asyhari, Muhammad Daffa Aulia Afra Destrina Banis , Achniatuzzahra Bela Lusiana Defi Boby Yudho Anggoro Cabase, Daniar Casta Cherryl Tasya Puspita Sari Cholishah Anas Irhamna Cindy Pramilenia Dewi Cordelia Izaak, Wilma Dahlan, Ahsan Dlonni Darmawan, Adhicandra Dean Farrell Rayhan Destiara Mistianingrum Dewi Fathika Sari Dheajeng Novida Naila Rochmatin Dieva, Diknastiya Putri Dimas Khadafi Dinda Audelia Sabina Putri Ellisa Adelia Ellisa Adelia Erna Tri Rusmala Ratnawati Feri Ardiansyah Fridita Hijrayah Mahatma Prianka Handoko, Jetendra Adli Hany Susanti Haque, Muhammad Hirzal Hariyo Sulistyantoro Hermawan, Tomy Huzaema, Maharani If’idatur Rosyidah Indah Wardani Iqbal Badri Mashuri Ishica Azzahra Amalia Izaak, Wilma Cordelia Jesika Alifian Komang Suparyawan Krido Eko cahyono Kusmawati, Deasy Fitria Lasria Mandalahi Leony Puspitasari, Cindy M. Usman Maulana Rachman Maghfiratul Layli, Rani Maharani, Berlian Putri Mamlu'ah, Nailatul Mandasari, Virginia Mansur, Muhammad Yogi Zifari Miftahul Abror Priambada Mila Kusuma Putri Moh. Fajar Bahari Moh. Fajar Bahari Muhamad Fajar Alamsyah Widayanto Muhammad Nashir Hasan Muhammad Yusron Assyadhili Mutiara Asa, Anastasya Puspa Nabila Ni Matul Azizah Nurkholish Majid Nurul Hasanah Oktavian, Rizal Boy Pandji Soegiono Prasetyo Pambudhi, Kukuh Prawira Abimayu Puteri Haiza Nurisnadiah Raden Johnny Hadi Raharjo Rahmawati, Eka Putri Rahmawati, Fauziah Putri Indi Ratih Mukti Azhar Reiga Ritomiea Ariescy Reni Jayanti Revalya Rachminda Ridho Alfarizi Rizky Bayu Soleha Rizky Pratama Ramadhani Rizky Riza Ismail Rohmah, Nila Fatihatur Safrillail Ardiyansyah Salma Dea Nabilla Samudro, Firmansyah Putra Sari, Adinda Nila Puspita Satria Ardhana Satrio Bagus Utomo Setianti, Ikko Ukumi Puteri Setyo Febri Laksmana Putra Shelly Arisda Hermaningtyas Siska Amelia Siwi, Aurizka Fadia Sopi Napidah Sibarani Sri Rahmayanti Syahputra, Denny Syakban, Medi Hendika Tegar Tri Aji Wibowo Varian Timothy, Yerrica Betrin Virginia Mandasari Virginia Mandasari Wahyuaqil, Dias Widargo, Sherlina Aliefianti Wiwik Handayani Zahra Putri Dwi Haryanti Rudyrtha Zawawi Zawawi, Zawawi Zulfansyah, Mohammad Kahfi