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All Journal AL ISHLAH Jurnal Pendidikan Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Journal on Education Journals of Ners Community Nizham Journal of Islamic Studies Syntax Idea TECHNO-SOCIO EKONOMIKA Jurnal Ekonomi Bisnis Dan Industri (EBI) Jurnal Abdimas Sang Buana Healthy Journal Visioner: Jurnal Pemerintahan Daerah di Indonesia USRAH: Jurnal Hukum Keluarga Islam COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat Inovatif: Jurnal Ekononi, Manajemen, Akuntansi, Bisnis Digital dan Kewirausahaan Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Ekonomi, Bisnis dan Manajemen Jurnal Riset Rumpun Ilmu Kedokteran (JURRIKE) Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Inspirasi Dunia: Jurnal Riset Pendidikan dan Bahasa Jurnal Manajemen dan Bisnis Journal of Management and Social Sciences Jurnal Kesehatan Amanah Jurnal Sains dan Kesehatan Transformasi: Journal of Economics and Business Management Jurnal Penelitian Ekonomi Manajemen dan Bisnis Jurnal Publikasi Ilmu Manajemen Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis (JUPSIM) Klinik: Jurnal Ilmiah Kedokteran dan Kesehatan Experimental Student Experiences Jurnal Manajemen dan Ekonomi Kreatif Diagnosa: Jurnal Ilmu Kesehatan dan Keperawatan Jurnal Insan Pendidikan dan Sosial Humaniora Jurnal Manajemen Kreatif dan Inovasi Jurnal Manajemen Riset Inovasi Manajemen Kreatif Jurnal Lencana: Jurnal Inovasi Ilmu Pendidikan Jurnal Kewirausahaan dan Manajemen Bisnis CUAN Jurnal Ekonomi Manajemen Akuntansi Dharma Ekonomi Trending: Jurnal Manajemen dan Ekonomi Jurnal Riset Manajemen Jurnal Pendidikan Kewarganegaraan Dan Filsafat Detector: Jurnal Inovasi Riset Ilmu Kesehatan Jurnal Riset dan Inovasi Manajemen Jurnal Ilmu Kedokteran dan Kesehatan Indonesia Jurnal Anestesi: Jurnal Ilmu Kesehatan dan Kedokteran Cendikia Pendidikan Jurnal Medika Nusantara Pendekar: Jurnal Pendidikan Berkarakter Journal of Clinical Pharmacy and Pharmaceutical Science Jurnal Inspirasi Ilmu Manajemen Jurnal Ilmu Manajemen Dan Pendidikan Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Jurnal Ilmu Kedokteran dan Kesehatan Indonesia

Dety Mulyanti

Universitas Sangga Buana YPKP, Bandung

Author-ID : 3761813

Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Physics Public Health Social Sciences Transportation Veterinary Other

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Analisis Proses Implementasi Sistem Informasi Menuju Emr di Rumah Sakit Citra Insani Palangka Raya Devi Delvita; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

The quality of health services is very important. This study aims to determine the analysis of the implementation of information systems towards electronic medical records at Hospital Palangka Raya. This research is a descriptive research. The research sample is 60 questionnaires. sampling method with Simple random sampling. The research was conducted from January 5 to January 25, 2023. The research instrument used a questionnaire. The research results show that the level of agreement between reality and expectations is based on predetermined variables (Man) 90.12%, Machine 85.75%, Methode) 90.06%, Material 90.18% Environment 90.94%. Based on the results of the study it is recommended to carry out regular evaluations every 6 months, repairs by providing training and collaboration with officers in improving Electronic Medical Records.

ANALISIS KUALITAS PELAYANAN TERHADAP KEPUASAN PASIEN KLINIK GIGI SVARTA DENTAL CARE BANDUNG Refliza Yanti; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

The quality of health services is closely related to satisfaction. This study aims to determine the level of satisfaction and analysis (expectation and reality) of the quality of dental health services at the Svarta Dental Care Bandung clinic. This research is a descriptive research. The research sample is 30 people. sampling method with accidental sampling. The research was conducted from January 3 to January 18, 2023. The research instrument used a questionnaire. The data analysis used is univariate analysis and Importance Performance Analysis (IPA), namely by using a Cartesian diagram. The results showed that the level of conformity between reality and expectations was based on the five dimensions of quality in the Reliability dimension of 87.3%, the Responsiveness dimension of 85.75%, the Assurance dimension of 90.06%, the Empathy dimension. 90.18% work tidiness (tiness) 90.94%. Based on the results of the study, it is recommended to carry out regular evaluations every 6 months, repairs by providing training and collaboration with officers in improving the quality of service that focuses on patient satisfaction.

PERANAN DINAS KESEHATAN DAERAH PROVINSI SULAWESI UTARA DALAM SISTEM RUJUKAN PASIEN COVID-19 Harto Necsen Linelejan; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

Effective COVID-19 patient referral system is crucial to ensure that patients in need of care can receive timely and appropriate treatment. The Regional Health Department of North Sulawesi Province plays a crucial role in the COVID-19 patient referral system in the region. The purpose of this study is to evaluate the role of the Regional Health Department of North Sulawesi Province in the COVID-19 patient referral system. This study was conducted using literature review. The results of the study showed that the Regional Health Department of North Sulawesi Province plays a very important role in coordinating between units within the department, overseeing the implementation of programs and policies, and ensuring the availability of sufficient facilities and medical personnel in the COVID-19 patient referral system. This role has ensured that the COVID-19 patient referral system in North Sulawesi Province runs well and effectively. However, further research can be conducted to deepen the understanding of the COVID-19 patient referral system in the region. Further research can be conducted to compare the COVID-19 patient referral system in other regions in Indonesia, so that a more comprehensive understanding of the role of regional health departments in handling the COVID-19 pandemic in Indonesia can be obtained.

Dampak Kualitas Pelayanan Terhadap Kepuasan Pasien Puskesmas: Studi Literature M Hasyrul Muchtar; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 2 (2023): Mei : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

Quality of service caused by human resources, facilities, and referrals that are not optimal. This study aims to determine the effect of service quality on patient satisfaction at the Puskesmas. This type of research is quantitative research with associative methods. The population in this study were all visitors who came to the Puskesmas. Sampling was done by purposive sampling technique. The mnumber of samples used in this study were 100 respondents. The data collection technique used was a questionnaire with a Likert scale. The analysis technique was carried out using multiple regression analysis using SPSS. The results of the study show that the tangible dimension has a significant influence on patient satisfaction, the reliable dimension has a significant effect on patient satisfaction, the responsiveness dimension has a significant influence on patient satisfaction, the assurance dimension has a significant influence on patient satisfaction, the empathy dimension has a significant influence on patient satisfaction. The most dominant dimension of influence is tangible, while the lowest is responsiveness. Tangible, reliable, responsiveness, assurance and empathy dimensions simultaneously have a significant influence on patient satisfaction. The results of the study are expected that the management of the Banja Loweh Community Health Center, Fifty Cities District, will further improve service quality, especially on the lowest responsiveness dimension.

Sistem Informasi Rumah Sakit David Kolibu; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

The hospital information system has become increasingly important due to the rapid development of technology. An effective information system can help manage patient data, medical records, doctor scheduling, medicine and medical equipment procurement, and facilitate hospital administration processes. This journal discusses the importance of hospital information systems, the benefits that can be gained, and the things that need to be considered in building and implementing an effective information system. Analysis of information system needs, information system development, training and utilization of the system, and information system maintenance are important factors to consider in building an effective system. With an effective and efficient information system, it is hoped that the quality of hospital services can be improved.

Analisis Pengadaan Obat di Rumah Sakit Alma Marinda; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

A hospital is an individual health care institution that provides inpatient, outpatient, and emergency services. The statement is based on the Regulation of the Minister of Health of the Republic of Indonesia No. 72 of 2016 concerning Pharmaceutical Service Standards in Hospitals. Drug processing management is an important part of drug management in hospitals, and if one process is not appropriate, it will hinder or affect the drug management system. The hospital does not have standards in recording and planning budgets for the procurement of drugs and other facilities, late delivery of expeditions or late disbursement of BPJS funds must be reconsidered seeing that many communities and hospitals use funds from the BPJS system. Collaborating with other hospitals, pharmacies and with the Health Office can help to meet the availability of drugs.

Theoretical Review Study: Peran Dan Fungsi Mutu Pelayanan Kesehatan Di Rumah Sakit Wo'i Megah Mayang Sari Paraisu; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

The roles and functions of quality management, known as total management quality, can be interpreted as a system that helps an organization, hospital, or business entity to oversee every activity and duties and responsibilities needed to maintain the quality or quality of service. Efforts to improve the quality of health services are the most important step to increase the competitiveness of Indonesian businesses in the health sector. The purpose of this theoretical review study is to find out how the role and function of the quality of health services in hospitals. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review study are the role and function of quality as an effort that is carried out continuously, systematically, objectively, and integratedly in determining problems and causes of health service quality problems based on predetermined standards with effectiveness, efficiency, protection and acceptance of health services. It can be concluded that service quality and good quality will greatly influence health services in hospitals. Patients getting comprehensive health services will increase patient satisfaction in the treatment program so that the quality of health services will increase. Hospitals also need to improve the quality of quality health services. Quality also has a function as a reference or benchmark in managing the quality provided by a hospital. So that in its implementation it is necessary to carry out monitoring and evaluation.

Upaya Peningkatan Manajemen Pelayanan Kesehatan Di Rumah Sakit: Tinjauan Teoritis Astria Apriliavini Priscila Palenewen; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

The hospital as a health service institution that organizes individual health services in a complete manner that provides inpatient, outpatient and emergency services. Efforts to improve health services as an agreement on setting long-term goals and visions which then become a common reference in achieving the goals that have been set. The purpose of this theoretical review is to find out how to improve health services in hospitals. The method used is a theoretical review by analyzing and comparing existing theories. The results of this theoretical review are by increasing efforts such as providing adequate infrastructure facilities including from a physical perspective, besides being efficient, fair, timely, secure, integrated, focused, reliable and effective. It can be concluded that efforts to improve the quality of health services as a process of meeting the needs and life expectancy of patients, both internally and externally. Quality can also be associated as a gradual and continuous improvement process. In general, the quality of health services focuses on the concept that health services have three main foundations, namely quality, access and cost.

Pentingnya Akreditasi Rumah Sakit Bagi Pelayanan Kesehatan: Hospital Application Study Hadiansyah Hadiansyah; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 1 (2023): Februari : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

Hospitals in guaranteeing good service quality and patient safety must be proven through accreditation. Accreditation is carried out by submitting an application to the Hospital Accreditation Commission (KARS). Hospital Accreditation is a way of monitoring the implementation of measuring hospital performance indicators. The purpose of writing this scientific article is to find out the importance of improving the quality of hospitals, especially for hospital structures and health workers. The method in this scientific article is to compare cases from several hospital studies that apply the accreditation process and the literature collected at the editing (re-examination) stage. The data is then processed and analyzed and conclusions drawn. The findings from the study of the application of hospitals in the importance of holding accreditation are to improve the quality of hospital services, improve hospital patient safety, increase protection for patients, the public, human resources for hospitals and hospitals as institutions and support government programs in the health sector. It can be concluded that the importance of hospitals carrying out accreditation is to ensure good service quality and patient safety must be proven through accreditation. Accreditation is carried out by submitting an application to the Hospital Accreditation Commission (KARS). Suggestions made for hospital agencies, namely hospitals that have obtained national accreditation status are required to make strategic improvement plans in accordance with the surveyor's recommendations to meet hospital service standards that have not been achieved.

Analisis Penerapan Sistem Informasi Manajemen Rumah Sakit (SIMRS) Dengan Pendekatan HOT FIT: Systematic Literature Review Riyan Putri Kumorowani; Dety Mulyanti
DIAGNOSA: Jurnal Ilmu Kesehatan dan Keperawatan Vol. 1 No. 2 (2023): Mei : Jurnal Ilmu Kesehatan dan Keperawatan
Publisher : Universitas Katolik Widya Karya Malang

HIMS as a series of activities that cover all hospital health services at all administrative levels that can provide information to managers for the management process. In carrying out the hospital management information system process, the HOT FIT method is needed. The HOT FIT method is a complete solution that is most suitable for current difficulties or limitations. The purpose of this literature review is to find out how to analyze the application of a hospital management information system using the HOT FIT method. The literature used in this study is to determine the articles that match the inclusion criteria. The data base used is Google Scholar. The year of publication of literature sources taken is the last 5 years between 2018 and 2023, literature sources use English or Indonesian. The results of 5 articles obtained that the analysis of the application of hospital management information systems using the HOT FIT method is by implementing Human (System use, user satisfaction), Organization (Structure, environment), Technology (system quality, information quality, service quality). It can be concluded that the quality of a management information can be assessed from the level of accuracy and level of relevance of the information data. With the HOT FIT method, information can be more relevant and accurate and this information has benefits for its users. It is also Vnecessary for the hospital to improve the quality of the information management system by paying attention to the stages and models used.

Co-Authors Abiyyu Purnanda Ahmad Fachrurrozi Ahya Nurdin Aji Argo Putro Alma Marinda Alma Marinda Amelia Suci Pertiwi Amelia Suci Pertiwi Anang Sofyan Zulfikar Andi Tenri Mantikaisih Laras Andika Fajar Nugroho Antok Andriono Apriany Listarida Ari Sunari Arnita Niroha Halawa Arnita Niroha Halawa Arsenius Arsenius Asnita Putri Syafrizal Asri Parantri Astria Apriliavini Priscila Palenewen Astria Apriliavini Priscila Palenewen Bambang Sulistyo Biantara, Irgi Budi Satrio Wibowo Budi Satrio Wibowo Budi Setyorini Budi Setyorini Bugie Zurisdianto Pamungkas Bugie Zurisdianto Pamungkas Candra Mizwar Carlof Carlof Cepi Hidayatuloh Chelsia Chelsia Cicik Khildar Rizqi Cicik Khildar Rizqi Dadah Jubaedah David Kolibu David Kolibu Dendy Bagaskara Devi Delvita Devi Delvita Dewi Yulianti Pratama Diah Nofita Andhayany Diana Farid Diana Farid Didik Udayana Diki Tri Bagus Dermawan Dimas Ageng Prayogo Dimas Ageng Proyogo Ellya Dewi Ellya Dewi Ermawati Ermawati Farida Yuliaty Farida Yuliaty Fathur Rhoman Nurokhim Firdaus Yamani Firdaus Yamani Giska Dianvayani Giska Dianvayani Grace Angela Philips Hadiansyah Hadiansyah Hadiansyah Hadiansyah Hanifah Sukmana Harto Necsen Linelejan Harto Necsen Linelejan Hendriana Hendriana Heppy Roosarina Rahayu Dewi Hilda Maulyda Utamie I Wayan Santika Ida Ayu Laksmi Arnita Utari Ida Ayu Triana Ida Ayu Triana Iffah Fathiah Imas Siti Masitoh Intan Permatasari Situmorang Intan Witarsa Pramata Guna Irnayanti Paillin Ismanto Yuwono Jenne Mandu Jimmy Triputra Juandika Juandika Karlis Karlis Kosasih Kosasih Kristianty Retnawati Kukuh Yulianto Leo Pratama Agung Lien Nurliah Ligar Yayuk Dwi Nenda M Hasyrul Muchtar M Hasyrul Muchtar M Khoerudin Magdalena Boga Magdalena Boga Mahmud Hakim Moh arif Kusnadi Muhammad Husni Abdulah Pakarti Muhammad Rizki Nina Risnawaty Nindi Elis Nurhayati Nurhayati NURHIDAYANI NURHIDAYANI, NURHIDAYANI Okta Anita Pouw Okta Anita Pouw Olivia Melissa Poluan Ongki Sanjaya Rabiah Demlinur Putri Raja Iqbal Mulya Harahap RANI RUSDIANTI Refliza Yanti Refliza Yanti Regi Cahyadi Saputra Regi Cahyadi Saputra Rheza Fasya Rheza Fasya Ria Hutami Putri Rilly Lesnussa Rima Huswatun Chasanah Ripka Margaretha Ponggele Risda Choirunisa Riyan Putri Kumorowani Riyan Putri Kumorowani Rocky Fransiskus Budiman Rocky Fransiskus Budiman Rofi Nuraziz Rusmiyandani Sandy Muhammad Kautzar Setia Nesda, Ajeng Shelly Ayu Andesty Shelly Ayu Andesty Sifa Fauziah, Sifa Siti Maesaroh Siti Muntamah Siti Saadah Sity Rochanah Sophiana Enjellin Anathasia Sri Mulyeni Sri Mulyeni Sri Rochani Mulyani Syamsul Amry Syarifudin Syarifudin Theresia Widyanti Tria Pamungkasari Tria Pamungkasari Uci Pramida Udin Abubekar Wijaya Johanes Chendra Wijaya Johanes Chendra Windy Oliviany Wo'i Megah Mayang Sari Paraisu Wo'i Megah Mayang Sari Paraisu Wulan Auliyani Yeni Suminar Yohana Kifli Yunlia Vidiarti

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Journal : Diagnosa: Jurnal Ilmu Kesehatan dan Keperawatan