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Journal : TELKOMNIKA (Telecommunication Computing Electronics and Control)

The measurement of maturity level of information technology service based on COBIT 5 framework Lanto Ningrayati Amali; Muhammad Rifai Katili; Sitti Suhada; Lillyan Hadjaratie
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 18, No 1: February 2020
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v18i1.10582

Abstract

Institutions are currently progressing on IT development and maximization in order to advance for good IT governance. Lack of comprehensive requirements analysis of IT utilization may lead to hindrances within IT development from achieving effective outcomes. This quantitative study employs control objective for information & related technology (COBIT 5) business framework to assess and identify the maturity level of IT service, primarily within the domain of delivery, service, and support (DSS). Data were obtained through questionnaire, observation, and documentation. The result reveals that the average maturity level of IT service is in level 3 (established); by which the study recommends for enhancements and upgrades in IT performance and service within the scope of compliance and IT service application and support.
Information system of Limboto Lake potential management Lanto Ningrayati Amali; Sunarty Eraku; Ishak Isa; Rifadli Bahsuan; Sitti Suhada; Muhammad Rifai Katili
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 17, No 5: October 2019
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/telkomnika.v17i5.11800

Abstract

Limboto Lake is one of the lakes in Gorontalo Province; its water supply is generated from 23 small and large rivers. The lake holds potential in several sectors, e.g., tourism, fisheries, socio-economy and culture. However, such an advantage has no quality information system as it is found that there are no particular services that manage the information regarding Limboto Lake accurately. The objective of this research is to create an information system for the management of the potential area of the lake to provide quality services to access the information accurately and completely. The provided information is also updated timely. This research employed the System Development Life Cycle (SDLC) method in the development of the information system. Furthermore, the data were collected from interview, observation, and reviewing literature and document. This system is tested using white box and black box where it generated the expected outcome and is web-based. The output of this research is a system that eases the society to access the information regarding the management of the potential area in Limboto Lake.
Co-Authors Abdul Aziz Bouty Abdulaziz Ahmed siyad Agung Wahyu Laksono Agus Herwanto Agus Lahinta Ahmad Almukaroma Liow Ahmad Azhar Kadim Alfian Zakaria Antula, Nur Savira Anwar, Ridha Alvariza Apriyati Rahmi Pateda Pateda Arip Mulyanto Asraf Humonggio Astuti, Wahyu Azis, Ilham Abd. Bait Syaiful Rijal Bau, Rahmat Taufik R. L Bouty, Abd. Azis Budiyanto Ahaliki Butsiarah Dadi, Heru Hartato Dai, Roviana H. Dian Novian Diana Novita Dwinanto, Arif Edi Setiawan Eka Vickraien Dangkua, Eka Vickraien Elsy Rahajeng, Elsy Fachrul Faisal Ibrahim Fadik Sadjar Fitrian Bilontalo Gafur Gafur Jamada Gede Sandika, I Wayan Gede Sandika H, Haeriani Hamlina, Robin Y. Hanifah Mardlatillah Hermawan Paramata Hermila A Huraju, Risnawati M Huraju, Risnawati M. Huzaima Mas'ud I Wayan Gede Sandika I Wayan Gede Sandika Ikhwan Fauzy Djuhu Imam B. Buke Imudi, La Indhitya R Padiku Ishak Isa Ismail, Hamid Ita Fitriati Izah, Nurul Jemmy A Pakaya Kahar, Nurrahmah Fitirani Karim Bahu Kilo, Juriah R. Lamarana, Ilfa Lanto Ningrayati Amali Lillyan Hadjaratie Manda Rohandi Mas'ud, Huzaima Mas’ud, Huzaima Melinda Melinda Moh Ramdhan Arif Kaluku Moh. Hidayat Koniyo mohammad syafri tuloli Mongilong, Mohammad Farhan Muchlis Polin Muhammad Yassir Mukhlisulfatih Latief Mustapa, Muhammad Syarif Muthia, Muthia Mutmaina A. Usuli Nikmasari Pakaya Nikmasari Pakaya Nikmasari Pakaya Nur Zalfaa Alfathi Mohi Nurrahmah Fitirani Kahar Nurtianingrat Zees Ongku, Sriwahyuni A. Pakaya, Nikmasari Puluhulawa, Alda Cahyani Pulumoduyo, Mohammad Fahmi Rahman Takdir Rahmat Riansah Husain Rahmat Taufik R.L Bau Rifadli Bahsuan Rochmat Mohammad Thohir Yassin Roy Budiharjo Salahudin Olii Salsa, Salsabila Nakia Siyad, Abdulaziz Ahmed Sri Ayu Ashari Sri Indah Cahyani Sri Yayunda Adjun Sudirman, Randi sunardi sunardi Sunardi Sunardi Sunarty Suly Eraku Suwandi, Ihsanulfu'ad Tajuddin Abdillah Thohir Yassin, Rochmat Mohammad Tri Alfandra Labuga Trias Saputra Singo Ulfa Rahmatin Usman, Wahyu Setiawan Utiah, Moh Hikam A. Wahyu Musa Wibowo, Sela Febrianti Wirahman Salsabil Husain Yassin, Rochmad Mohammad Thohir Yuliati - Yunus, Adinda putri