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All Journal Jurnal Siasat Bisnis JURNAL PENGABDIAN KEPADA MASYARAKAT Journal of ICSAR Syntax Literate: Jurnal Ilmiah Indonesia Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Journal of Economic, Bussines and Accounting (COSTING) Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Almana : Jurnal Manajemen dan Bisnis Ekonomi dan Bisnis Jurnal Manajerial JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia) Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Riset Bisnis dan Manajemen MANNERS Management and Entrepreneurship Journal Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat JIIP (Jurnal Ilmiah Ilmu Pendidikan) TECHNO-SOCIO EKONOMIKA Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) INVEST : Jurnal Inovasi Bisnis dan Akuntansi Quantitative Economics and Management Studies Jurnal Riset Ilmu Ekonomi Jurnal Abdimas Bina Bangsa Kontigensi: Jurnal Ilmiah Manajemen Asian Management and Business Review Jurnal Ilmu Manajemen Advantage Jurnal Inovasi Masyarakat Prisma Sains: Jurnal Pengkajian Ilmu dan Pembelajaran Matematika dan IPA IKIP Mataram SENTRI: Jurnal Riset Ilmiah Journal of Educational Management Research Multifinance IJSS El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Nurul Hermina
Universitas Widyatama
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The Influence of Perceived Organizational Support and Trust in Supervisor on Organizational Citizenship Behavior with Job Satisfaction as a Mediating Variable Erik Ferdiyan Kurnia Harun; Nurul Hermina
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 1 (2025): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i1.5217

Abstract

This study aims to analyze the effect of perceived organizational support and trust in supervisors on organizational citizenship behavior (OCB), with job satisfaction as a mediating variable. The population in this study consists of permanent employees at PT PLN (Persero) UP3 Cimahi. A purposive sampling technique was employed. The research method used is quantitative with a descriptive-verificative approach. The data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). A total of 115 respondents were selected using a purposive sampling technique. The results show that perceived organizational support and trust in supervisors have a positive and significant effect on job satisfaction. Furthermore, job satisfaction has a significant effect on OCB and acts as a significant mediating variable in the relationship between perceived organizational support and trust in supervisors on OCB. These findings imply that strengthening organizational support and trust-based leader-subordinate relationships can enhance employees’ extra-role contributions to the organization.
Compensation and Work Life Balance on Turnover Intention: The Mediating Role of Employee Satisfaction at PT. Graha Inti Jaya Rima Yhanti; Nurul Hermina
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5591

Abstract

The high turnover intention at PT. Graha Inti Jaya reflects challenges in human resource management, particularly regarding compensation, work-life balance, and job satisfaction. This study examines the influence of compensation and work-life balance on turnover intention, with job satisfaction as a mediating variable. A quantitative approach was employed through a survey of 144 respondents drawn from 225 employees. Data were analysed using structural equation modelling with Partial Least Squares. The findings indicate that compensation positively affects job satisfaction and negatively affects turnover intention. In contrast, work-life balance negatively influences job satisfaction and positively influences turnover intention. Job satisfaction itself negatively impacts turnover intention and mediates the relationship between compensation and turnover intention, but not between work-life balance and turnover intention. These results highlight that compensation plays a crucial role in enhancing job satisfaction and reducing turnover intention. Conversely, poor work-life balance can diminish satisfaction and increase employees’ desire to leave. Companies are encouraged to design fair and transparent compensation systems while revising work-life balance policies to better align with employee expectations. By addressing these factors, organizations can strengthen employee commitment and reduce turnover risks.
Co-Authors Aan Suharto Abdul Azis Alwi Alwi Andhi Sukma Ari Aprian Ferdiansyah Arifin, Mohamad Zainal Asep Mulyadi Asep Mulyadi Budiawan, Andi Dadang Dally Darmo, Eko Dede Iskandar Dinata Deden Novan Deden Sutisna Deden Sutisna Dera Reggiana Dewi Oktari, Sari Dora, Yenny Maya Dwi Utari, Anggita Erik Ferdiyan Kurnia Harun Erwin Firdaus Fadhlurrahmah, Sitti Nur Azmi Febrianti, Adjeng Febrianti, Adjeng Mariana Firdaus, Erwin Galih Ray Cakrawinata Gempur Putra Pratama Gifhary, Muhammad Naufal Hardian, Reza Harun, Erik Ferdiyan Kurnia Hendra Widyan Rahmatsyah Herlina Herlina Herni Nurtini Iriani, Yani Irvan Setiawan Iwan Kresna Setiadi Kusumawardana, Mohammad Fauzi La Ode Habibi Ade Jama Lia Yuliani Lia Yuliani Lilis Yuaningsih Luruk Berek, Hildegardis Mariana Lutfiansyah, Muhammad Maman Suratman Maman Suratman Marinda, Vina Silviani Maulana Hasanuddin, Maulana Mohd. Haizam Muhammad Lutfiansyah Naila Syalsabila Naila Syalsabila Nina Nurani Novita, Renny Nugraha, Deden Novan Setiawan Nur Ulfah, Tirani Hikmah Nurani, Nina Nurhasanah Nurhasanah Nurhasanah Nurhasanah Oktari, Sari Dewi Oktavia Mulyani Rafi, Fathan Reggiana, Dera Rima Yhanti Rizqi Rahman, Ryan Rustandi, Muhamad Ryan Rizqi Rahman Santoso, Anton Budi Setiawan, Fran Silviani Marinda, Vina Suganda, Uce Karna Supriyadi, Cecep Tirtamentari, Dwi Palwanto Vina Dwi Mercuri Wardoyo, Teguh Wiguna, Budi Satria Yuaningsih, Lilis Yusup Yusup