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All Journal EKONOMIS : Journal of Economics and Business Sebatik JURNAL PENDIDIKAN TAMBUSAI JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Jurnal Manajemen Retail Indonesia (JMARI) Dynamic Management Journal Transekonomika : Akuntansi, Bisnis dan Keuangan PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Al-MIKRAJ: Jurnal studi Islam dan Humaniora Procedia of Social Sciences and Humanities Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Artificial Intelligence and Digital Business Eduvest - Journal of Universal Studies Neraca Manajemen, Akuntansi, dan Ekonomi Philosophiamundi : Journal of Global Humanistic Studies Jurnal Intelek Dan Cendikiawan Nusantara Journal of Economic, Management, Business, Accounting Sustainability Journal Of Community Sustainability Jurnal Multidisiplin Indonesia Media Riset Bisnis Ekonomi Sains dan Terapan Jurnal Ilmiah Manajemen Dan Kewirausahaan
Djoko Hananto
Universitas Muhamadiyah Jakarta
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Public Health Social Sciences Veterinary Other

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Mempertahankan Kualitas Produksi Kopi dengan Metode Kalibrasi pada Coffe Shop Kaldi.id Djoko Hananto; Jehan Zachry Ibrahim; David Ferdiansyah; Muhamad Kemal Muyassar; Syabil Akbar Az-Zuhri; Krisna Amartha Elang; Shinta Destian; Dannoval Ramadhan; Sayyida Nabeela Nurmezhiya Qosyasyh
Jurnal Multidisiplin Indonesia Vol. 2 No. 2 (2024): Juni : Jurnal Multidisiplin Indonesia
Publisher : PT. ALHAFI BERKAH INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62007/joumi.v2i2.305

Abstract

Abstract: This research aims to explore the application of the calibration method in the coffee production process at Kaldi.id and its impact on product quality. The research method used is a case study with a qualitative approach, involving in-depth interviews, participant observation and document analysis. The research results show that Kaldi.id has succeeded in maintaining consistent coffee quality through the use of strict calibration methods, both for hot and cold coffee. Apart from that, friendly customer service and comfortable facilities such as the policy of using your own tumbler and billiard table are also supporting factors for customer satisfaction. In conclusion, this comprehensive approach has helped Kaldi.id differentiate itself in the coffee industry by creating a satisfying experience for customers.
Efektifitas Sistem Operasional Manajemen Persediaan Terhadap Kualitas Bahan Baku Di Coffe Shop Akara Coffe & Space Coffe & Space Cabang Sawangan Djoko Hananto; Nabil Kurnia Akbar; Brian Marin Wijaya; Muhammad Alpi Saputra
Jurnal Multidisiplin Indonesia Vol. 2 No. 2 (2024): Juni : Jurnal Multidisiplin Indonesia
Publisher : PT. ALHAFI BERKAH INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62007/joumi.v2i2.314

Abstract

The aim of inventory management is to ensure optimal availability of finished goods, semi-finished goods, components and raw materials, both in terms of quantity and time. The aim of this research is to study how Akara Coffe & Space manages its raw materials in order to guarantee product quality. This research method is a qualitative method with a case study approach. The research results show that Akara Coffe & Space Coffee has changed its name from Mata Kopi Purnama (MKP) due to increasingly fierce competition. They introduced the “compound” concept to allow various brands and MSMEs to interact and grow. Their favorite menu items are Osaka and gomak noodles, which provide differentiation and appeal to customers. For inventory management, they use a ROP system and record stock manually. The quality of raw materials is very important, and they use a mixture of 50% Robusta and 50% Arabica with minimum criteria of Grade A. To maintain consistent taste and quality, they use the right methods, including choosing suppliers who can provide consistent and stable coffee.
Strategi Manajemen Operasi Dalam Mengoptimalkan Operasi E-Commerce di Indonesia Hananto, Djoko; Nurwahid, Alifh; Ikhwal, Farhan; Winutan, Lintang; Askha, Muhammad Riski; Saputra, Rangga; Setiawan, Raehan Putra
AL-MIKRAJ Jurnal Studi Islam dan Humaniora Vol. 5 No. 01 (2024): Al-Mikraj, Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.5831

Abstract

Penelitian ini mengkaji strategi manajemen operasi dalam mengoptimalkan operasi e-commerce di Indonesia. Dengan menggunakan pendekatan kualitatif dan desain studi kasus multiple, penelitian ini menganalisis lima perusahaan e-commerce terkemuka di Indonesia. Melalui analisis dokumen, observasi tidak langsung, dan data sekunder, penelitian ini mengungkapkan beberapa temuan kunci. Pertama, perusahaan e-commerce di Indonesia mengadopsi pendekatan yang sangat terlokalisasi, menyesuaikan strategi dengan karakteristik unik pasar. Kedua, pemanfaatan teknologi canggih seperti AI dan analisis data besar menjadi faktor krusial dalam optimalisasi operasi. Ketiga, pengembangan jaringan logistik yang ekstensif dan manajemen rantai pasokan yang fleksibel menjadi prioritas utama. Keempat, fokus pada pengalaman pelanggan yang seamless menjadi diferensiator utama. Kelima, terdapat peningkatan perhatian terhadap keberlanjutan dan tanggung jawab sosial perusahaan. Penelitian ini juga mengidentifikasi tantangan seperti efisiensi biaya logistik dan adaptasi terhadap perubahan regulasi. Kesimpulannya, optimalisasi operasi e-commerce di Indonesia membutuhkan pendekatan holistik yang memadukan teknologi canggih, pemahaman mendalam tentang pasar lokal, dan fokus kuat pada kepuasan pelanggan. Temuan ini memberikan wawasan berharga bagi praktisi industri, pembuat kebijakan, dan peneliti dalam pengembangan strategi manajemen operasi e-commerce yang efektif di Indonesia.
Pengembangan Sistem Informasi Manajemen untuk Meningkatkan Kepuasan Pelanggan di Toko Dwi Cell Hananto, Djoko; Wahyuningrum, Adelin Sri; Putri, Aulia Juniar; Srianita, Cindy Catur; Fitria, Dela Amanda; Aliyaturrusydah, Firda; Khofifah, Khofifah; Kafah, Maulingga Silmi; Purwasetianingrum, Purwasetianingrum; Febrianty, Ranisah
Jurnal Pendidikan Tambusai Vol. 8 No. 2 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Penelitian ini bertujuan untuk mengeksplorasi dampak penggunaan sistem informasi manajemen terhadap pengalaman belanja dan kepuasan pelanggan di Toko Dwi Cell. Metode penelitian yang digunakan adalah kualitatif dengan melakukan wawancara mendalam dan observasi terhadap interaksi antara pelanggan dan sistem informasi yang ada. Hasil penelitian menunjukkan bahwa interaksi yang efektif antara pelanggan dan sistem informasi dapat meningkatkan akses informasi produk, mempercepat proses transaksi, memungkinkan personalisasi layanan, serta meningkatkan kepercayaan dan kepuasan pelanggan secara keseluruhan. Implikasi dari penelitian ini adalah perlunya pengoptimalan sistem informasi untuk meningkatkan pengalaman belanja dan membangun loyalitas pelanggan di pasar ritel elektronik.
Penggunaan Digital Marketing untuk Memperluas Pasar dan Meningkatkan Daya Saing UMKM Hananto, Djoko; Junior, Nico Dwi; Alfiansyah, Fito; Farelieyano, Alrakashya; Darmawan, Muhammad Wisnu
Jurnal Pendidikan Tambusai Vol. 8 No. 3 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Penelitian ini merupakan tinjauan literatur yang bertujuan untuk menggambarkan dampak penggunaan digital marketing terhadap umkm. Melalui metode tinjauan literatur, penelitian ini mengumpulkan dan menganalisis berbagai sumber literatur dari jurnal ilmiah, uku, artikel, dan laporan riset terkait topik tersebut. Hasil dari tinjauan literatur menunjukkan bahwa digital marketing dapat diamnfaatkan sebagai media pemasaran, produk yang dihasilkan dapat dikenal oleh lebih banyak orang dan berpeluang lebih besar untuk memperluas pasar yang telah ada.
Determinan Work Engagement dan Proactive Personality Terhadap Innovation Work Behaviour pada Karyawan Generasi Milenial di Jakarta Lailla, Nor; Tarmizi, M. Irfan; Hananto, Djoko; Gunawan, Ade
Ekonomis: Journal of Economics and Business Vol 8, No 1 (2024): Maret
Publisher : Universitas Batanghari Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/ekonomis.v8i1.1554

Abstract

Innovative work behavior (IWB) is a very important factor in achieving competitive advantage and continuity of an organization, especially for millennial employees. This research discusses Work Engagement and Proactive Personality that occur in millennial generation employees. The method used in this research is a quantitative method with a population of millennial generation employees in Jakarta. The sample used used a sampling technique, namely purposive sampling, with 100 respondents. The results of this research are that the Work Engagement variable has a significance value for Innovation work behavior of 0.049, while the Proactive Personality variable has a significance value for Innovation work behavior of 0.058. From the coefficient of determination, it can be concluded that the Work Engagement and Proactive Personality variables influence Innovation work behavior by 16.6%, while the other variables are 83.4% influenced by other variables.
Pengaruh Penggunaan Global Positioning System dan Pengalaman Kerja Kurir Terhadap Ketepatan Pengiriman PT. POS Indonesia KC Tangsel Sabbir Akhtar; Djoko Hananto
Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Vol. 5 No. 3 (2025): Oktober: Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimbik.v5i3.1454

Abstract

This study aims to determine the effect of Global Positioning System (GPS) use and courier work experience on delivery accuracy. In the logistics and delivery industry, timely delivery is a key focus for logistics companies. In this study, the authors explore how Global Positioning System (GPS) use and courier work experience can improve delivery accuracy. This study employed a quantitative method using a questionnaire as the data collection tool. Questionnaire data was obtained from 52 couriers at PT. Pos Indonesia, South Tangerang Branch. The sampling technique used was non-probability sampling with an associative quantitative approach and primary data. Data analysis was performed using SPSS 27. The results of this study indicate that Global Positioning System (GPS) use has a positive and significant effect on delivery accuracy at PT. Pos Indonesia, South Tangerang Branch. This is indicated by the calculated t-value for this variable in the data processing results being greater than the t-table (7.068 > 2.010). The next variable, Courier Work Experience, also has an effect on delivery accuracy at PT. Pos Indonesia KC Tangerang Selatan has a calculated t-value greater than the t-table (4.115 > 2.010). This indicates that the use of the Global Positioning System and courier work experience can help couriers and companies improve their delivery accuracy.
Pengaruh Sistem Manajemen Informasi Terintegrasi dan Teknologi Internet Of Things Terhadap Efisiensi Manajemen Persediaan di Ramayana Ciputat Alfarabi, Farhan; Hananto, Djoko
Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Vol. 5 No. 3 (2025): Oktober: Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurimbik.v5i3.1475

Abstract

This study aims to analyze the effect of implementing Integrated Information Management Systems (SMIT) and Internet of Things (IoT) technology on inventory management efficiency at Ramayana Ciputat. The background of this research stems from the increasing complexity of inventory management in the retail sector in the digital era. Inventory efficiency is crucial to reducing operational costs and enhancing competitiveness. This research uses a quantitative approach by distributing questionnaires to 20 operational staff members. Data were analyzed using multiple linear regression with SPSS software. The results show that both SMIT and IoT have a significant positive effect—individually and simultaneously—on inventory management efficiency. These findings highlight the importance of digitalizing information systems and utilizing sensor technology to optimize retail stock management.
Kajian Literatur: Konten Media Sosial sebagai Strategi Pemasaran Digital pada UMKM di Indonesia Tusholihah, Annisa; Shelly Novita Putri; Putri Ardelia S. D.; Jihan Nur J. S.; Razieq Alief A.; Djoko Hananto
Philosophiamundi Vol. 1 No. 3 (2023): Philosophiamundi December 2023
Publisher : PT. Kreasi Karya Majakata

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Abstract

Artikel ini menjelaskan tentang bagaimana konten media sosial mampu menjadi salah satu strategi pemasaran digital dan dapat digunakan oleh UMKM di Indonesia. Dari platform media sosial di Indonesia penulis akan membahas empat platform media sosial, yaitu ada Tiktok, Instagram, Facebook, dan Twitter. Penelitian ini disusun dengan menggunakan pendekatan atau desain penelitian literature review atau kajian literatur. Hasil dan pembahasan dalam artikel ini memuat penjelasan dari beberapa literatur relevan yang telah ada sebelumnya terkait pemasaran digital, konten media sosial, dan klasifikasi UMKM di Indonesia. Kesimpulan dari artikel ini adalah bahwa penggunaan konten media sosial sebagai sarana promosi telah menjadi strategi yang populer dalam dunia komunikasi pemasaran digital. Dengan menggunakan sudut pandang konsumen, konten media sosial menciptakan hubungan antara pemasar dan konsumen melalui pembuatan dan penyebaran informasi terkait produk yang tidak hanya mampu menjangkau konsumen, namun juga membawa perubahan pada perilaku mereka sehari-hari.
Pentingnya Perilaku Konsumen Dan Strategi Pemasaran Bisnis Di Era Digital Maharani, Riscia; Muhammad Arfan; Nur Herlina; Irfa Yanpetra; Muhammad Faqih Nurizal; Muhammad Ershanda; Djoko Hananto
Philosophiamundi Vol. 2 No. 1 (2024): Philosophiamundi February 2024
Publisher : PT. Kreasi Karya Majakata

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Abstract

In the ever-growing digital era, the role of consumer behavior and marketing strategy in business becomes crucial. This article explains the importance of a deep understanding of consumer behavior in a digital context and the urgency of developing adaptive marketing strategies. Dynamic changes in technology have changed the way consumers interact with products and brands. Therefore, the emphasis on implementing marketing strategies that are responsive to these changes is the main focus. This article analyzes the key role of consumer behavior in shaping effective marketing strategies in the digital era, highlighting the importance of adaptability and innovation in achieving business success. Keywords: Consumer Behavior, Strategy and Digital Era
Co-Authors A Gofur Ahmad Adam Alif Hendrawan Ade Gunawan Ade Maulana Adjie Arya Sena Afina Fadhilah Hayya Agil Mustofa Alfarabi, Farhan Alfarabi, Risyad Alfiansyah, Fito Alhadid, Mocamad Huseem Ali Ade Setiawan Aliyaturrusydah, Firda Ananda, Nadya Asri Anisa Nurjanah, Anisa Annisa Larasati Armanda Lupi Askha, Muhammad Riski Aulia, Nursyifa Azqia, Syifa Bambang Sutiawan Brian Marin Wijaya Brian Ramadhan DADANG DADANG Dannoval Ramadhan Darmawan, Muhammad Wisnu David Ferdiansyah Diana Diana Diana Hasan Evi Yulianti Fachri Darmawan Fahreza, Rizky Raihan Farelieyano, Alrakashya Farid Abdullah Fatimah, Andien Rezahara Ayu Fawaz Al-Badawi Febrianty, Ranisah Ferdiansyah, Muhammad Yuda Fianti Irtikha Firman Abimanyu Fitrah, Vina Nur Fitria, Dela Amanda Haikal Handaru Haila Afra Alfaiza Hammas Az-Zakkiy Hikmal Firdaus Ikhwal, Farhan Ilham Nur Alam Zamzami Irawan, Andika Irfa Yanpetra Jarot, Raja Haekal Jehan Zachry Ibrahim Jihan Nur J. S. Junior, Nico Dwi Kafah, Maulingga Silmi Kevin Aditya Santoso Khofifah Khofifah Krisna Amartha Elang Luqman Hakim Maharani, Riscia Maruf, Fachdika Neza Mitasari Muhamad Kemal Muyassar Muhammad Alpi Saputra Muhammad Ershanda Muhammad Faqih Nurizal Muhammad Ilfanul Hakim Muhammad Irfan Tarmizi Muhammad Syarief Firozji Mu’az, Khadlan Nabil Kurnia Akbar Nor Lailla Nur Herlina Nurwahid, Alifh Polinar, Mark Anthony N. Purwasetianingrum, Purwasetianingrum Putri Ardelia S. D. Putri, Aulia Juniar Rangga Saputra Razieq Alief A. Rifqi Mulya Syahri Riyan Ramadhan Rusli Djalil Sabbir Akhtar Sayyida Nabeela Nurmezhiya Qosyasyh Seme, Bintang Putra Septyarulloh, Israfnu Setiawan, Raehan Putra Shaffa Najma Auliya Shafira Putri Ramsaranti Shelly Novita Putri Shinta Destian Srianita, Cindy Catur Sudarman, Daman Sulistiani, Dahlia Ayu Sunardi Sunardi Syabil Akbar Az-Zuhri Syamsiar, Syamsiar Syarifatunnisa, Mawaddah Azkiya Syarof Haikal Tarmizi, Rasyid Tria Mitra Fatia Tusholihah, Annisa Wahyuningrum, Adelin Sri Winutan, Lintang Zulfa, Apriliana Nadilah