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All Journal EKONOMIS : Journal of Economics and Business Sebatik JURNAL PENDIDIKAN TAMBUSAI Jurnal Manajemen Retail Indonesia (JMARI) Dynamic Management Journal Transekonomika : Akuntansi, Bisnis dan Keuangan PRIMA : Portal Riset dan Inovasi Pengabdian Masyarakat JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Jurnal Ilmiah Manajemen, Bisnis dan Kewirausahaan Al-MIKRAJ: Jurnal studi Islam dan Humaniora Procedia of Social Sciences and Humanities CASHFLOW : CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Eduvest - Journal of Universal Studies Sharing: Journal Of Islamic Economics, Management And Business Neraca Manajemen, Akuntansi, dan Ekonomi Philosophiamundi : Journal of Global Humanistic Studies Jurnal Intelek Dan Cendikiawan Nusantara Journal of Economic, Management, Business, Accounting Sustainability Journal Of Community Sustainability Jurnal Multidisiplin Indonesia
Djoko Hananto
Universitas Muhamadiyah Jakarta
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Neuroscience Social Sciences Veterinary Other

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Mewujudkan Pengembangan Manajemen Perilaku Organisasi Untuk Sumber Daya Manusia Yang Kompeten Hananto, Djoko; Putri, Aulia Juniar; Fitria, Dela Amanda; Aliyaturrusydah, Firda; Ferdiansyah, Muhammad Yuda
Sharing: Journal of Islamic Economics Management and Business Vol. 3 No. 2 (2024): Desember 2024
Publisher : Program Studi Ekonomi Syariah Fakultas Agama Islam Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/sharing.v3i2.30558

Abstract

This research covered various aspects of management such as recruitment and development but did not adequately explain how the effectiveness of each step was measured and evaluated empirically. The mismatch of teaching staff with needs and the lack of supervision were the main obstacles in the Madrasah, necessitating increased teacher training and stricter supervision. This research provided a comprehensive overview of organizational behavior management at Madrasah Ibtidaiyah (MI) Darussalam Pacet during the 2017/2018 academic year. The research successfully detailed the management steps implemented, from planning to evaluation, and identified relevant obstacles and solutions. It would have been more beneficial if the research also considered the perspectives of teachers and students regarding the changes implemented and their impact on performance and motivation. This research had significant competence in understanding and addressing the specific challenges occurring in the Madrasah.
Strategi Manajemen Konflik Untuk Meningkatan Kualitas Kerja Dalam Organisasi Hananto, Djoko; Sri Wahyuningrum, Adelin; Silmi Kafah, Maulingga; Ardani, Raihan; Rohid Al Candra, Muhamad
Sharing: Journal of Islamic Economics Management and Business Vol. 3 No. 2 (2024): Desember 2024
Publisher : Program Studi Ekonomi Syariah Fakultas Agama Islam Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/sharing.v3i2.30624

Abstract

Conflict management was an important element in the organization to ensure a harmonious and productive work environment. Poorly managed conflicts could disrupt team performance, decrease employee motivation, and damage organizational culture. The study aimed to explore effective conflict management strategies to enhance work quality within the organization. Through literature review and case studies in several companies, it was found that collaborative approaches, open communication training, and conflict management played a key role in minimizing the negative impacts of conflicts. The method used in this research was qualitative with a narrative problem-solving approach. Implementing these strategies not only helped resolve conflicts but also encouraged innovation, strengthened employee relationships, and improved overall job satisfaction. Therefore, the research findings indicated that effective conflict management was crucial in achieving high-quality work and long-term organizational success.
The Effect of Supply Chain Management and Machine Maintenance on Production Performance at CV Pabrik Tahu Sumedang Berlyawan, Ananda Lutfi; Hananto, Djoko
CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE Vol. 4 No. 2 (2025): JANUARY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/cashflow.v4i2.1624

Abstract

This study aims to analyze the impact of Supply Chain Management (SCM) and machine maintenance on production performance at CV Pabrik Tahu Sumedang. In the food industry, production efficiency is a crucial factor in maintaining business sustainability and company competitiveness. SCM plays an essential role in ensuring the availability of raw materials, smooth distribution, and coordination among parties within the supply chain, thereby optimizing the production process. On the other hand, proper machine maintenance is necessary to maintain operational stability, reduce the risk of equipment failure, and enhance production effectiveness. This research utilizes a quantitative approach by conducting a survey and distributing questionnaires to 54 employees at CV Pabrik Tahu Sumedang. To ensure the reliability of the data, the analysis technique employed is multiple linear regression, starting with validity, reliability, and classical assumption tests. The implications of this study suggest that the company must continuously optimize supply chain management to minimize production constraints, such as delays in raw material supply and distribution inefficiencies. Additionally, the company should implement a more structured machine maintenance strategy, including preventive and corrective maintenance, to ensure machines operate in optimal conditions. By improving SCM and machine maintenance aspects, the company can enhance overall production performance, maintain competitiveness, and meet the growing market demand.
The Effect of Quality Service and Operational Standard Procedures to Operational Performance at CV Pabrik Tahu Sumedang Fahreza, Rizky Raihan; Hananto, Djoko; Polinar, Mark Anthony N.
TRANSEKONOMIKA: AKUNTANSI, BISNIS DAN KEUANGAN Vol. 5 No. 3 (2025): May 2025
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/transekonomika.v5i3.885

Abstract

In the highly competitive food and beverage industry, operational efficiency is key to business sustainability; however, fluctuations in tofu consumption in East Jakarta as well as CV Pabrik Tahu Sumedang's production indicate challenges influenced by service quality and suboptimal implementation of Standard Operating Procedure (SOP). The objective of this research is to examine how Quality Service and Standard Operating Procedures (SOP) impact operational performance of CV Pabrik Tahu Sumedang. Operational performance is a crucial aspect of the food and beverage industry that affects efficiency, effectiveness, and customer satisfaction. The study utilises a quantitative method, gathering data through surveys given to CV Pabrik Tahu Sumedang employees. An analysis of the data was conducted using multiple linear regression to explore the correlation between Quality Service and SOP as independent variables, and Operational Performance as the dependent variable. The findings demonstrate that Quality Service positively and significantly influences Operational Performance. Similarly, the proper implementation of SOPs significantly improves operational efficiency and effectiveness. Furthermore, simultaneous analysis shows that Quality Service and SOPs together contribute significantly to enhancing Operational Performance. These findings confirm that optimising service quality and consistently implementing SOPs can enhance the factory’s competitiveness and productivity. The originality of this research lies in analyzing the effect of service quality and standard operating procedures on operational performance in the context of the traditional food industry, which still lacks scientific exploration. This approach provides a new contribution in the context of operational management in small-medium enterprises based on local products.
Effect of Quality Control and Production Process on Product Quality CV. Sumedang Tofu Factory Yulianti, Evi; Hananto, Djoko
Eduvest - Journal of Universal Studies Vol. 5 No. 7 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i7.51966

Abstract

The purpose of this study was to determine how bedsar the effect caused on Quality Control and the Production Process on the quality of the products produced partially. Product Quality is the ability of a product to carry out its function, including durability, reliability, and other valuable attributes. In other words, production is said to be successful if it can produce quality products as expected. This study used a questionnaire method as an instrument. The respondents were 54 employees at CV. Sumedang Tofu Factory. And the sampling process is using saturated sampling technique using a quantitative approach that is associative in nature using primary data. With multiple linear regression analysis methods and data analysis techniques using SPSS Version 20. These results indicate that Quality Control has a positive and significant effect on product quality and the production process has no significant effect on product quality.
Mempertahankan Kualitas Produksi Kopi dengan Metode Kalibrasi pada Coffe Shop Kaldi.id Djoko Hananto; Jehan Zachry Ibrahim; David Ferdiansyah; Muhamad Kemal Muyassar; Syabil Akbar Az-Zuhri; Krisna Amartha Elang; Shinta Destian; Dannoval Ramadhan; Sayyida Nabeela Nurmezhiya Qosyasyh
Jurnal Multidisiplin Indonesia Vol. 2 No. 2 (2024): Juni : Jurnal Multidisiplin Indonesia
Publisher : PT. ALHAFI BERKAH INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62007/joumi.v2i2.305

Abstract

Abstract: This research aims to explore the application of the calibration method in the coffee production process at Kaldi.id and its impact on product quality. The research method used is a case study with a qualitative approach, involving in-depth interviews, participant observation and document analysis. The research results show that Kaldi.id has succeeded in maintaining consistent coffee quality through the use of strict calibration methods, both for hot and cold coffee. Apart from that, friendly customer service and comfortable facilities such as the policy of using your own tumbler and billiard table are also supporting factors for customer satisfaction. In conclusion, this comprehensive approach has helped Kaldi.id differentiate itself in the coffee industry by creating a satisfying experience for customers.
Efektifitas Sistem Operasional Manajemen Persediaan Terhadap Kualitas Bahan Baku Di Coffe Shop Akara Coffe & Space Coffe & Space Cabang Sawangan Djoko Hananto; Nabil Kurnia Akbar; Brian Marin Wijaya; Muhammad Alpi Saputra
Jurnal Multidisiplin Indonesia Vol. 2 No. 2 (2024): Juni : Jurnal Multidisiplin Indonesia
Publisher : PT. ALHAFI BERKAH INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62007/joumi.v2i2.314

Abstract

The aim of inventory management is to ensure optimal availability of finished goods, semi-finished goods, components and raw materials, both in terms of quantity and time. The aim of this research is to study how Akara Coffe & Space manages its raw materials in order to guarantee product quality. This research method is a qualitative method with a case study approach. The research results show that Akara Coffe & Space Coffee has changed its name from Mata Kopi Purnama (MKP) due to increasingly fierce competition. They introduced the “compound” concept to allow various brands and MSMEs to interact and grow. Their favorite menu items are Osaka and gomak noodles, which provide differentiation and appeal to customers. For inventory management, they use a ROP system and record stock manually. The quality of raw materials is very important, and they use a mixture of 50% Robusta and 50% Arabica with minimum criteria of Grade A. To maintain consistent taste and quality, they use the right methods, including choosing suppliers who can provide consistent and stable coffee.
Strategi Manajemen Operasi Dalam Mengoptimalkan Operasi E-Commerce di Indonesia Hananto, Djoko; Nurwahid, Alifh; Ikhwal, Farhan; Winutan, Lintang; Askha, Muhammad Riski; Saputra, Rangga; Setiawan, Raehan Putra
AL-MIKRAJ Jurnal Studi Islam dan Humaniora Vol. 5 No. 01 (2024): Al-Mikraj, Jurnal Studi Islam dan Humaniora
Publisher : Pascasarjana Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/almikraj.v5i01.5831

Abstract

Penelitian ini mengkaji strategi manajemen operasi dalam mengoptimalkan operasi e-commerce di Indonesia. Dengan menggunakan pendekatan kualitatif dan desain studi kasus multiple, penelitian ini menganalisis lima perusahaan e-commerce terkemuka di Indonesia. Melalui analisis dokumen, observasi tidak langsung, dan data sekunder, penelitian ini mengungkapkan beberapa temuan kunci. Pertama, perusahaan e-commerce di Indonesia mengadopsi pendekatan yang sangat terlokalisasi, menyesuaikan strategi dengan karakteristik unik pasar. Kedua, pemanfaatan teknologi canggih seperti AI dan analisis data besar menjadi faktor krusial dalam optimalisasi operasi. Ketiga, pengembangan jaringan logistik yang ekstensif dan manajemen rantai pasokan yang fleksibel menjadi prioritas utama. Keempat, fokus pada pengalaman pelanggan yang seamless menjadi diferensiator utama. Kelima, terdapat peningkatan perhatian terhadap keberlanjutan dan tanggung jawab sosial perusahaan. Penelitian ini juga mengidentifikasi tantangan seperti efisiensi biaya logistik dan adaptasi terhadap perubahan regulasi. Kesimpulannya, optimalisasi operasi e-commerce di Indonesia membutuhkan pendekatan holistik yang memadukan teknologi canggih, pemahaman mendalam tentang pasar lokal, dan fokus kuat pada kepuasan pelanggan. Temuan ini memberikan wawasan berharga bagi praktisi industri, pembuat kebijakan, dan peneliti dalam pengembangan strategi manajemen operasi e-commerce yang efektif di Indonesia.
Pengembangan Sistem Informasi Manajemen untuk Meningkatkan Kepuasan Pelanggan di Toko Dwi Cell Hananto, Djoko; Wahyuningrum, Adelin Sri; Putri, Aulia Juniar; Srianita, Cindy Catur; Fitria, Dela Amanda; Aliyaturrusydah, Firda; Khofifah, Khofifah; Kafah, Maulingga Silmi; Purwasetianingrum, Purwasetianingrum; Febrianty, Ranisah
Jurnal Pendidikan Tambusai Vol. 8 No. 2 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengeksplorasi dampak penggunaan sistem informasi manajemen terhadap pengalaman belanja dan kepuasan pelanggan di Toko Dwi Cell. Metode penelitian yang digunakan adalah kualitatif dengan melakukan wawancara mendalam dan observasi terhadap interaksi antara pelanggan dan sistem informasi yang ada. Hasil penelitian menunjukkan bahwa interaksi yang efektif antara pelanggan dan sistem informasi dapat meningkatkan akses informasi produk, mempercepat proses transaksi, memungkinkan personalisasi layanan, serta meningkatkan kepercayaan dan kepuasan pelanggan secara keseluruhan. Implikasi dari penelitian ini adalah perlunya pengoptimalan sistem informasi untuk meningkatkan pengalaman belanja dan membangun loyalitas pelanggan di pasar ritel elektronik.
Penggunaan Digital Marketing untuk Memperluas Pasar dan Meningkatkan Daya Saing UMKM Hananto, Djoko; Junior, Nico Dwi; Alfiansyah, Fito; Farelieyano, Alrakashya; Darmawan, Muhammad Wisnu
Jurnal Pendidikan Tambusai Vol. 8 No. 3 (2024)
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Penelitian ini merupakan tinjauan literatur yang bertujuan untuk menggambarkan dampak penggunaan digital marketing terhadap umkm. Melalui metode tinjauan literatur, penelitian ini mengumpulkan dan menganalisis berbagai sumber literatur dari jurnal ilmiah, uku, artikel, dan laporan riset terkait topik tersebut. Hasil dari tinjauan literatur menunjukkan bahwa digital marketing dapat diamnfaatkan sebagai media pemasaran, produk yang dihasilkan dapat dikenal oleh lebih banyak orang dan berpeluang lebih besar untuk memperluas pasar yang telah ada.
Co-Authors Adam Alif Hendrawan Ade Gunawan Ade Maulana Afina Fadhilah Hayya Alfarabi, Farhan Alfarabi, Risyad Alfiansyah, Fito Alhadid, Mocamad Huseem Ali Ade Setiawan Ali, Sampor Aliyaturrusydah, Firda Ananda, Nadya Asri Anisa Nurjanah, Anisa Annisa Larasati Ardani, Raihan Armanda Lupi Askha, Muhammad Riski Aulia, Nursyifa Auliya, Shaffa Najma Azqia, Syifa Bambang Sutiawan Berlyawan, Ananda Lutfi Brian Marin Wijaya Brian Ramadhan DADANG DADANG Dannoval Ramadhan Darmawan, Muhammad Wisnu David Ferdiansyah Diana Diana Diana Hasan Evi Yulianti Fachri Darmawan Fahreza, Rizky Raihan Farelieyano, Alrakashya Farid Abdullah Fatimah, Andien Rezahara Ayu Fawaz Al-Badawi Febrianty, Ranisah Ferdiansyah, Muhammad Yuda Fianti Irtikha Firman Abimanyu Fitrah, Vina Nur Fitria, Dela Amanda Haikal Handaru Haila Afra Alfaiza Hammas Az-Zakkiy Ikhwal, Farhan Ilham Nur Alam Zamzami Irawan, Andika Irfa Yanpetra Jarot, Raja Haekal Jehan Zachry Ibrahim Jihan Nur J. S. Junior, Nico Dwi Kafah, Maulingga Silmi Kevin Aditya Santoso Khofifah Khofifah Krisna Amartha Elang Lailla, Nor Luqman Hakim M.Irfan Tarmizi Maharani, Riscia Maruf, Fachdika Neza Mitasari Muhamad Kemal Muyassar Muhammad Alpi Saputra Muhammad Ershanda Muhammad Faqih Nurizal Muhammad Syarief Firozji Mu’az, Khadlan Nabil Kurnia Akbar Nor Lailla Lamidi Nur Herlina Nurwahid, Alifh Polinar, Mark Anthony N. Purwasetianingrum, Purwasetianingrum Putri Ardelia S. D. Putri, Aulia Juniar Rangga Saputra Razieq Alief A. Rifqi Mulya Syahri Riyan Ramadhan Rohid Al Candra, Muhamad Rusli Djalil Sabbir Akhtar Sayyida Nabeela Nurmezhiya Qosyasyh Seme, Bintang Putra Septyarulloh, Israfnu Setiawan, Raehan Putra Shelly Novita Putri Shinta Destian Silmi Kafah, Maulingga Sri Wahyuningrum, Adelin Srianita, Cindy Catur Sudarman, Daman Sulistiani, Dahlia Ayu Sunardi Sunardi Syabil Akbar Az-Zuhri Syamsiar, Syamsiar Syarifatunnisa, Mawaddah Azkiya Syarof Haikal Tarmizi, M. Irfan Tarmizi, Rasyid Tria Mitra Fatia Tusholihah, Annisa Wahyuningrum, Adelin Sri Winutan, Lintang Zulfa, Apriliana Nadilah