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All Journal Edutech Techno.Com: Jurnal Teknologi Informasi Abdimas Rekayasa: Jurnal Penerapan Teknologi dan Pembelajaran Jurnal Transformatika Journal of Information System JADECS (Journal of Art, Design, Art Education and Culture Studies) International Journal Ihya' 'Ulum al-Din Indonesian Journal of Information System JOURNAL OF APPLIED INFORMATICS AND COMPUTING J-SAKTI (Jurnal Sains Komputer dan Informatika) IJISTECH (International Journal Of Information System & Technology) Adimas : Jurnal Pengabdian Kepada Masyarakat EDUMATIC: Jurnal Pendidikan Informatika JE (Journal of Empowerment) Joined Journal (Journal of Informatics Education Abdimasku : Jurnal Pengabdian Masyarakat Jurnal Layanan Masyarakat (Journal of Public Service) IJISTECH Jurnal Litbang Kota Pekalongan J-SAKTI (Jurnal Sains Komputer dan Informatika) Jurnal Pengabdian Masyarakat Information Technology (JPM ITech) JURNAL SAINS DAN TEKNOLOGI MARITIM Moneter : Jurnal Keuangan dan Perbankan MANGGALI
Sasono Wibowo
Universitas Dian Nuswantoro
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Mechanical Engineering Public Health Social Sciences Transportation Other

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The Maturity Level of Education Profiling To Generate E-Learning Systems & Innovation Gamayanto, Indra; Wibowo, Sasono
IJISTECH (International Journal of Information System and Technology) Vol 8, No 4 (2024): The December edition
Publisher : Sekolah Tinggi Ilmu Komputer (STIKOM) Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/ijistech.v8i4.368

Abstract

Knowledge and experience are two things that cannot separate; they are connected and form an inseparable unity. Knowledge has two important things: invisible knowledge based on experience and visible knowledge based on competency development. This article is a complete concept of how we can gradually improve our performance, and at each stage, there will be steps to improve this. Furthermore, this article complements previous research published, namely Development of Mentoring Management in Producing High-Quality Human Resources at University Level in Facing the Asean Economic Community (MEA) Using the Concept of Kiyosaki - Blanchard Abcd Trust Methods-Hsova. This article will discuss improving seven indicators: Strategy, Structure; Systems; Culture; Staff; Style, and Global Goals. Of course, these seven indicators are very important to discuss because, at each level, a standard will give to improve performance and systematic steps so that performance can improve stably but flexibly. The other side is the seven levels: stage 1 Uncontrolled; stage 2 The fundamentals; stage 3 The development; stage 4 Integrated; stage 5 Good University; stage 6 The Best University; stage 7 Global University. The results of this article are the maturity level of e-learning and the maturity level of the university.
The Maturity Level of Education Profiling To Generate E-Learning Systems & Innovation Gamayanto, Indra; Wibowo, Sasono
IJISTECH (International Journal of Information System and Technology) Vol 8, No 4 (2024): The December edition
Publisher : Sekolah Tinggi Ilmu Komputer (STIKOM) Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/ijistech.v8i4.368

Abstract

Knowledge and experience are two things that cannot separate; they are connected and form an inseparable unity. Knowledge has two important things: invisible knowledge based on experience and visible knowledge based on competency development. This article is a complete concept of how we can gradually improve our performance, and at each stage, there will be steps to improve this. Furthermore, this article complements previous research published, namely Development of Mentoring Management in Producing High-Quality Human Resources at University Level in Facing the Asean Economic Community (MEA) Using the Concept of Kiyosaki - Blanchard Abcd Trust Methods-Hsova. This article will discuss improving seven indicators: Strategy, Structure; Systems; Culture; Staff; Style, and Global Goals. Of course, these seven indicators are very important to discuss because, at each level, a standard will give to improve performance and systematic steps so that performance can improve stably but flexibly. The other side is the seven levels: stage 1 Uncontrolled; stage 2 The fundamentals; stage 3 The development; stage 4 Integrated; stage 5 Good University; stage 6 The Best University; stage 7 Global University. The results of this article are the maturity level of e-learning and the maturity level of the university.
Pelatihan Digital Marketing Pada Warga Kelurahan Bulu Lor Semarang Wibowo, Sasono; Gamayanto, Indra; Suharnawi, Suharnawi; Harini, Harini
Manggali Vol 4 No 2 (2024): Manggali
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/manggali.v4i2.3365

Abstract

Di era digitalisasi hampir merambah semua bidang bisnis dan industri. Pengabdian masyarakat kali ini membahas tentang digital marketing dan leaderships, sebagai bekal untuk menghadapi tuntutan yang serba praktis, memiliki kecepatan yang tinggi. Konsep dasar dari digital marketing ini akan sangat membantu anak muda dalam memahami bahwa perubahan dapat terjadi kapan saja dan yang menjadi inti pentingnya adalah bahwa perubahan dapat terjadi secara baik, jika kita memahami batasan-batasan yang seharusnya dipahami, dijalankan dengan etika yang benar. Tantangannya adalah bukan digital itu sendiri, tetapi pribadi orang yang terlibat dalam menjalankan bisnis digital tersebut. Oleh karena itu, sangatlah penting untuk kewaspadaan dalam memilih, menggunakan dan berkomunikasi menggunakan digital ini.
Optimizing Customer Loyalty Through The Information System Customer Approach at Harapan Hospitals Angelia Dwi Ceissa; Gamayanto, Indra; Wibowo, Sasono
Journal of Applied Informatics and Computing Vol. 9 No. 2 (2025): April 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i2.9202

Abstract

This research aims to optimize hospitals customer loyalty through a Customer Relationship Management (CRM) approach. In the increasingly competitive healthcare industry, customer satisfaction is key to retaining and attracting new customers. SERVQUAL is one of the methods we use in this study so that by implementing CRM, hospitals can understand patient needs, improve service quality, and build long-term relationships. This study uses a quantitative approach with a survey method of 106 respondents who are hospital customers. The results of the analysis show that the implementation of CRM has a significant effect on patient satisfaction and loyalty. Although the overall satisfaction rate reached 84.9%, several aspects needed to be improved, such as the waiting time of doctors and the speed of the registration process. Recommendations to improve the effectiveness of CRM in hospitals include the development of digital systems and staff training.
Comparing Decision Tree and Support Vector Machines in Hospital Satisfaction Anggraini, Dinda; Gamayanto, Indra; Wibowo, Sasono
Journal of Applied Informatics and Computing Vol. 9 No. 2 (2025): April 2025
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaic.v9i2.9203

Abstract

Patient satisfaction is a key indicator of hospital service quality. This study compares the performance of Decision Tree and Support Vector Machine (SVM) in classifying patient satisfaction at Harapan Hospital Magelang for service optimization. The dataset, derived from a 2024 survey, consists of 577 samples and 13 predictor variables, covering patient demographics and medical service aspects. Preprocessing includes data cleaning, normalization, encoding, and class balancing using SMOTE. The Decision Tree is applied with gini impurity and max_depth=11, while SVM uses the RBF kernel (C=100, gamma=0.01). Model evaluation metrics include accuracy, precision, recall, F1-score, and ROC-AUC.Results show that Decision Tree outperforms SVM, achieving 86% accuracy vs. 81%. It also has 86% precision and 95% recall for the Dissatisfied category, higher than SVM (93% recall). The McNemar test confirms a statistically significant performance difference (p-value = 0.037). With higher accuracy and interpretability, Decision Tree is recommended as the primary method for hospital patient satisfaction analysis. These findings support the development of an adaptive classification system for Indonesian healthcare data.
PENYULUHAN “THE PHYCOLOGY OF BOARD GAME” DI DHADHU BOARD GAME CAFÉ & SMAN 3 SEMARANG Budi, Setyo; Gamayanto, Indra; Zami, Farrikh Al; Wibowo, Sasono; Novianto, Sendi; Herowati, Wise; Haryanto, Hanny; Harisa, Ardiawan Bagus
ADIMAS Jurnal Pengabdian Kepada Masyarakat Vol 9, No 1 (2025): Maret 2025
Publisher : Universitas Muhammadiyah Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24269/adi.v9i1.8758

Abstract

Abstrak Board game memiliki banyak manfaat di dalam perkembangannya, hal ini akan dapat memberikan pengaruh positif dan negative terhadap para penggunanya. Tetapi, di sini kita akan berfokus pada dampak positif yang dimiliki oleh board game. Pengabdian masyarakat kali ini akan membahas mengenai bagaimana pengaruh board game terhadap dampak psikologi seseorang. Jika seseorang memainkan board game apakah akan mendapatkan benefit dan perubahan di dalam dirinya dan berdampak terhadap lingkungannya? Kita akan melakukan pembahasan dan penyuluhan di dalam pengabdian ini. Hal ini tentunya masih membutuhkan pembahasan yang lebih mendalam karena board game bersifat sangat luas dan dapat memberikan pengaruh yang cukup besar terhadap hal-hal lainnya. Hasil dari pengabdian masyarakat ini adalah para pengguna, pemain, staff dan lainnya yang sejatinya menyukai board game akan mendapat manfaat yang sebesar-besarnya, sehingga board game tidak lagi dijadikan sebagai permainan biasa, tetapi sudah menjadi permainan yang dapat digunakan sebagai pengembangan diri dan dapat memberikan dampak positif terhadap masyarakat dan diri sendiri.Kata kunci: pemberdayaan, Board game, permainan, implementasi, pengaruh, dampak
Pelatihan Smart Time Management Systems di SMA Masehi 1 Semarang Wibowo, Sasono; Gamayanto, Indra; Harini, Harini
Manggali Vol 5 No 2 (2025): Manggali
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/manggali.v5i2.3959

Abstract

Manajemen waktu dan kebiasaan merupakan dua hal yang dapat dilatih secara konsisten jika ingin berhasil di masa depan. Pengabdian masyarakat yang kami lakukan sekarang adalah melatih siswa agar dapat merancang time management secara efektif dan efesien agar mereka bisa menjaga keseimbangan antara belajar dan melakukan bisnis online. Oleh karena itu, sangat penting untuk dipahami bahwa manajemen waktu merupakan kunci kesuksesan yang harus dilakukan secara konsisten dan hal ini akan dapat meningkatkan kebiasaan baru yang baik untuk masa depan. Hasil pengabdian masyarakat ini adalah siswa akan dapat merancang manajemen waktu dan mengatur waktu dengan baik. Hal ini akan meningkatkan kedewasaan mereka dalam menjalani kehidupan ini, sehingga ini akan dapat berdampak positif pada diri mereka sendiri, keluarga dan lingkungan mereka
RFM Analysis for Customer Lifetime Value with PARETO/NBD Model in Online Retail Dataset Megantara, Rama Aria; Alzami, Farrikh; Akrom, Ahmad; Pramunendar, Ricardus Anggi; Prabowo, Dwi Puji; Wibowo, Sasono; Ritzkal, Ritzkal
Moneter: Jurnal Keuangan dan Perbankan Vol. 11 No. 2 (2023): OKTOBER
Publisher : Universitas Ibn Khladun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/moneter.v11i2.409

Abstract

In recent years, there has been a growing interest in analyzing Customer Lifetime Value (CLV) due to its ability to provide valuable insights into customer profitability and worth. CLV analysis predicts the net profit attributed to the entire future relationship with a customer. This analysis involves calculating the present value of a customer's expected future spending with the company, facilitating an understanding of the economic value of long-term customer relationships. CLV analysis empowers businesses to identify their most profitable customers and develop strategies for retaining them, ultimately maximizing long-term profitability. CLV analysis relies on various models and techniques, including the RFM analysis categorizes customers based on recency, frequency, and monetary value, helping to segment customers and predict future behavior. Then, The Pareto/NBD model combines probability distributions to estimate CLV and is commonly used for customer base analysis. This research article explores the application of RFM analysis for estimating customer lifetime value using the Pareto/NBD model in an online retail dataset. This metric is crucial for businesses as it assists in identifying valuable customers and formulating retention strategies to maximize long-term profitability.
Penerapan Aplikasi Pengelolaan Data Penduduk Internal Kelurahan (Sipendik) di Kelurahan Panggung Lor Semarang Wibowo, Sasono; Gamayanto, Indra; Suharnawi, Suharnawi; Harini, Harini
Manggali Vol 4 No 1 (2024): Manggali
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat, Universitas Ivet

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31331/manggali.v4i1.3059

Abstract

Kelurahan Panggung Lor Semarang merupakan salah satu Kelurahan yang cukup luas di wilayah kerja Kecamatan Semarang Utara, yaitu dengan luas 123.430 M 2 . Dengan jumlah penduduk 13.233 jiwa yang terbagi ke dalam 3.556 KK, kebutuhan akan system informasi yang berkaitan dengan mutasi ataupun kondisi penduduk sangatlah dibutuhkan mengingat setiap 1 bulan sekali harus membuat laporan mutasi maupun kondisi penduduk tentang perpindahan, kematian, kelahiran, manula, balita ataupun informasi yang lain. SIPENDIK ini dibangun lebih mendasarkan untuk keperluan Kelurahan setempat untuk memudahkan dan mengatasi masalah tersebut diatas. Metode dalam pelaksanaan program PKM ini dimulai dengan identifikassi masalah, alternatif solusi, simulasi, pembuatan dan implementasi system, training, konseling dan evaluasi.
PENYULUHAN GAME & PSIKOLOGI 2.0 KEPADA PESERTA DIDIK DAN GURU Budi, Setyo; Gamayanto, Indra; Novianto, Sendi; Haryanto, Hanny; Wibowo, Sasono; Sani, Ramadhan Rakhmat; Sukamto, Titien Suhartini
JE (Journal of Empowerment) Vol 4, No 1 (2023): JUNI
Publisher : Universitas Suryakancana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/je.v4i1.2851

Abstract

ABSTRAK Kata perubahan merupakan kata penting karena perubahan membutuhkan tingkat kreativitas tinggi serta implementasi bertahap. Dalam dunia game, perubahan terjadi sangat signifikan. Game yang ada sekarang dapat memberikan dampak besar terhadap pemainnya yaitu dampak positif dan negatif. Peserta Didik/Murid dan Guru harus mengetahui  dampak yang diakibatkan dari permainan game,  kemudian mengetahui solusi atau alternatif apa yang terbaik untuk mengatasi dampak tersebut. Agar pemahaman dasar tentang game ini dimiliki oleh Murid dan Guru SMA Negeri 3 Semarang, maka diperlukan penyuluhan terkait permaian game dan psikologi. Metode yang digunakan pada Pengabdian kepada Masyarakat (PkM) ini adalah model penyuluhan. Untuk mengetahui indikator keberhasilan pada penyuluhan ini yaitu dengan membagikan kuisioner terkait dengan materi yang disampaikan. Hasil dari penyuluhan ini adalah Murid dan Guru dapat memahami dampak yang lebih jelas mengenai game, serta solusi apa saja yang perlu dipertimbangkan untuk mendapatkan hal-hal yang positif dari permainan game. ABSTRACTThe word change is an important word because change requires a high level of creativity and gradual implementation. In the world of games, changes are very significant. Games that exist now can have a big impact on players, namely positive and negative impacts. Learners/Students and Teachers must know the impact caused by playing games, then know what solutions or alternatives are best to overcome these impacts. So that the students and teachers of SMA Negeri 3 Semarang have a basic understanding of this game, counseling is needed regarding game play and psychology. The method used in Community Service (PkM) is an extension model. To find out the indicators of success in this extension, namely by distributing questionnaires related to the material presented. The result of this counseling is that students and teachers can understand a clearer impact on games, as well as what solutions need to be considered to get positive things from playing games.
Co-Authors Achmad Wahid Kurniawan Achmad Wahid Kurniawan Agiwahyuanto, Faik Agus Prayitno Agus Winarno, Agus Agustinah Dwimawarti Akrom, Ahmad Al zami, Farrikh Alzami, Farrikh Amiq Fahmi Angelia Dwi Ceissa Anggraini, Dinda Arief Setyayoga Aries Setiawan Aris Nur Hindarto Arta Moro Sundjaja, Arta Moro Ashari, Ayu Asih Rohmani Asih Rohmani Asih Rohmani Asih Rohmani, Asih Budi Widjajanto Budi Widjajanto Budi Widjajanto Budi, Setyo Christian, Henry Daniswara Sirwenda, Alfian Bisma De Rosal Ignatius Moses Setiadi Dena Trixie Rahma Tifany Destya Khairuna Desy Dwi Prasetyowati Devi Purnamasari Devita intar luvilla Dewi Agustini Santoso Dewi Agustini Santoso Dewi Agustini Santoso Donny H Harsa Febrian Dwi Puji Prabowo, Dwi Puji Edi Sugiarto Elok Iedfitra Haksoro Farrikh Al Zami Farrikh Al Zami Farrikh Al Zami Fenny Angelina Fitri Febriani Florentina Esti Nilawati Florentina Esti Nilawati Florentina Esti Nilawati Giacinta Maurensa Gilang Rizky Gardianto Gilang Rizky Gardiyanto Hadi, Heru Pramono Hanny Haryanto Harini - Harini Harini Harini Harini Harisa, Ardiawan Bagus Henry Christian Henry Christian Herman Try Maulana Herowati, Wise Ida Farida Ida Farida Imam Nuryanto Indra Gamayanto Indra Gamayanto Indra Gamayanto Indra Gamayanto Indra Gamayanto Indra Gamayanto Indra Gamayanto Ismanto, Ivan Juli Ratnawati Kurniadi, Agung Kurniawan, Michael Christ Kustiadi, Josse Kustiadi, Kustiadi Lewa, Andi Hallang Lusi Noviani Prasetyo Marjuni, Aris Megantara, Rama Aria Mochammad Imron Awalludin Nurhana Rifki, Slamet Ikhvan Prasetyo, Lusi Noviani Prihandono, Adi Puji Purwatiningsih, Aris Purnamasari, Devi Ramadhan Rakhmat Sani Reni Wiyananti Retno Astuti Setijaningsih Ricardus Anggi Pramunendar Rifki, Slamet Ikhvan Nurhana Ritzkal, Ritzkal S, Dewi Agustini Saroji Saroji Sendi Novianto Sendi Novianto Sendi Novianto Sendi Novianto Setiawan, Aries Setyo Budi Setyo Budi Setyo Budi Setyo Budi Sirait, Tamsir Hasudungan Sirwenda, Alfian Bisma Daniswara Sri Rahayuningsih Sri Rahayuningsih Sri Winarno Sri Winarno Suharnawi Suharnawi Suharnawi Suharnawi Suharnawi Sukamto, Titien S Sukamto, Titien Suhartini Suprayogi Suprayogi Titien S sukamto Titien S Sukamto Titien Suhartini Sukamto Titien Suhartini Sukamto Titien Suhartini Sukamto Tugino, Tugino Vinieta Zhafarina Widyatmoko Karis Zaenal Arifin Zami, Farrikh Al