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Innovative Culture as the Key to the Success of Electronic-Based Government Systems Karim, Jorry; A. Hatu, Rauf; Hidayat Koniyo, Moh.; Abdussamad, Zuchri
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1137

Abstract

This study aims to analyze how organizational culture plays a role in successfully implementing the Electronic-Based Government System in Gorontalo Province. Bureaucratic reform through digitalization is the main focus in efforts to improve the quality of public services. However, its implementation faces various internal challenges, such as resistance to change, lack of adequate training, and weak digital infrastructure. This study uses a qualitative approach with a case study method, where data is collected through in-depth interviews, field observations, and documentation at the Gorontalo Provincial Regional Apparatus Organization. The study results show that an organizational culture that supports innovation and professionalism plays an important role in accelerating the implementation of Regional Apparatus Organizations that implement transformational leadership and have strong cultural values, such as integrity and commitment, show an increase in the implementation of digitalization. However, the decline in scores in 2021 and 2022 indicates resistance to change and a lack of inadequate training and digital infrastructure. This study concludes that the success of implementation does not only depend on the technological aspect, but also on the readiness of organizational culture, employee competence, and leadership support. Strengthening organizational culture, increasing training, and developing better digital infrastructure are key factors to ensure the sustainability of digital-based bureaucratic reform in Gorontalo Province.
Improving Social Welfare: Evaluation of Minimum Service Standards In Gorontalo Province Soedjono Adam, Erfirmansyah; Tahir, Arifin; Abdussamad, Zuchri; Hamim, Udin; Aneta, Yanti
IJESS International Journal of Education and Social Science Vol. 5 No. 2 (2024): VOL 5 NO 2 OCTOBER 2024
Publisher : INTERNATIONAL PENELITI EKONOMI, SOSIAL, DAN TEKNOLOGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56371/ijess.v5i2.366

Abstract

This study evaluates the implementation of Minimum Service Standards (SPM) in the social sector in Gorontalo Province, which aims to improve the welfare of vulnerable communities such as people with disabilities, neglected children, and the elderly. A descriptive-qualitative approach is used to analyze target achievement, service facilities, human resource (HR) capacity, and cooperation between stakeholders.The results of the study show an increase in SPM achievement from 55.46% in 2022 to 70.30% in 2023. However, service facilities and HR competencies still need improvement. Cross-sectoral collaboration helps overcome obstacles, but is not yet fully optimal. Opportunities for improvement include service digitalization, HR training, and strengthening partnerships. Strategic recommendations include increasing the budget, developing a policy roadmap, and public education campaigns. These steps are expected to encourage the achievement of more effective SPM to improve social welfare in Gorontalo.
Pengaruh Kompensasi Terhadap Kinerja Pegawai di Kantor Badan Keuangan Dan Aset Daerah Kabupaten Gorontalo Indriyati Yusup; Arifin Tahir; Zuchri Abdussamad
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 2 No. 8: Juli 2023
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v2i8.2003

Abstract

Penelitian ini dilakukan dengan tujuan untuk mengetahui seberapa besar pengaruh kompensasi terhadap kinerja pegawai di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo. Penelitian ini menggunakan pendekatan kuantitatif dengan metode penelitian survei. Sampel penelitian berjumlah 43 orang pegawai berstatus ASN di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo dengan teknik pengambilan sampel. Teknik pengumpulan data menggunakan angket dan dokumentasi. Analisis data dilakukan dengan regresi linear sederhana. Kesimpulan dari penelitian ini adalah kompensasi berpengaruh positif dan signifikan terhadap kinerja pegawai di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo sebesar 55,6% dan 44,4% lainnya dipengaruhi oleh faktor-faktor lain diluar variabel kompensasi yaitu budaya kerja, kepemimpinan, kualitas kerja, disiplin kerja, good governance dan sebagainya. Hal ini berarti bahwa semakin baik kompensasi, semakin meningkat kinerja pegawai di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo.
EMPLOYEE PERCEPTION IN THE REINVENTION OFORGANIZATIONAL BEHAVIOR MANAGEMENT AT THE HIGHER EDUCATION SERVICE INSTITUTE (LLDIKTI) REGION XVI Irwan Halid; Asna Aneta; Eduart Wolok; Zuchri Abdussamad
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 2 (2025): February
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze employee perceptions regarding the approach of Reinventing Organizational Behavior Management at the Higher Education Service Institution (LLDIKTI), specifically in Region XVI. The research data was collected through interviews and observations and analyzed using an interactive model. The findings indicate that employee participation in the decision-making process within the LLDIKTI Region XVI work environment remains uneven. The study found that leadership figures, such as the Head of LLDIKTI Region XVI and Team Leaders, primarily control the decision-making process within LLDIKTI Region XVI. This results in lower-level staff merely accepting decisions that have already been made. While this approach may be more efficient in terms of time, it could significantly impact employees' perceptions of their roles if it continues over an extended period. Employees may develop sentiments of being undervalued or excluded from the formulation of policies, potentially leading to a decline in their motivation to contribute to the organization's goals. This, in turn, may result in apathy among employees, consequently hindering the organization's performance and preventing it from achieving its intended objectives. Increasing employee participation in decision-making would provide various stakeholders opportunities to contribute and assume responsibility for achieving organizational goals, thereby fostering a more engaged and accountable workforce.
DIGITALISATION CATALYST: THE ROLE OF ORGANIZATIONAL CULTURE IN PUBLIC SERVICE TRANSFORMATION Jorry Karim; Rauf A. Hatu; Sastro Mustapa Wantu; Zuchri Abdussamad
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 2 (2025): February
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Digital transformation in the public service sector is a strategic step in increasing efficiency, transparency, and accountability of the bureaucracy. Organizational culture plays an important role in supporting the implementation of technology through strengthening values ​​such as integrity, professionalism, and commitment. This study aims to analyze the role of organizational culture in driving the success of digital-based public service transformation, especially through the implementation of the Electronic-Based Government System in Gorontalo Province. With a qualitative approach and case study method, data were collected through observation, interviews, and document analysis. The results of the study indicate that the integrity of regional apparatus needs to be improved through stricter supervision and structured training. Professionalism still faces challenges in the form of a lack of technical competence and capacity development. The commitment of regional apparatus to digital transformation also needs to be strengthened through a collaborative and innovative work culture. This study concludes that the synergy between integrity, professionalism, and commitment is key to creating an organizational culture that supports sustainable digital transformation. Strategic recommendations include increasing digital-based training, strengthening monitoring mechanisms, and integrating organizational cultural values ​​into policies to achieve more effective and responsive public services.
THE MINIMUM SERVICE STANDARDS AND SOCIAL SERVICE CHALLENGES: A CASE STUDY IN GORONTALO PROVINCE Erfirmansyah Soedjono Adam; Arifin Tahir; Zuchri Abdussamad; Udin Hamim; Yanti Aneta
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 2 (2025): February
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the implementation of the Minimum Service Standards (SPM) policy in the social sector in Gorontalo Province, highlighting the main challenges, strategies implemented, and achievements that have been achieved. Limited budget, human resources, and infrastructure are the main obstacles in the implementation of optimal basic social services. To overcome these obstacles, the local government adopted a collaborative strategy through cooperation with social institutions, such as Baznas, to cover the funding gap that was not accommodated in the Regional Revenue and Expenditure Budget.. Policy implementation is carried out in accordance with the stages determined by national regulations, starting from collecting data on needs to monitoring and evaluation. The monitoring approach uses direct coordination meetings and the use of application-based technology, which facilitates reporting and supervision. The results of the study show an increase in policy implementation, although there are still gaps that require improvement, especially in terms of funding, increasing human resource capacity, and cross-sector coordination. Therefore, it is necessary to strengthen the implementation strategy and commitment from various parties to ensure quality, equitable, and sustainable social services.
Keikhlasan Orang Tua yang Memiliki Anak Autisme Abdussamad, Abdussamad; Mulyani, Mulyani; Fadhila, Mahdia
Jurnal Al-Husna Vol. 2 No. 2 (2021): Agustus 2021
Publisher : Islamic Psychology Study Program, Faculty of Ushluddin and Humanities, UIN Antasari Banj

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18592/jah.v2i2.4767

Abstract

Having a child with perfect physical and psychological condition is everyone's dream. However, if the diagnosis states that the child has autism, it is not  certainly easy for parents to accept. This aims of  research are determining the  sincerity of parents who have children with autism and what the  factors which  influence it. This research uses a descriptive qualitative method with a muslim couple, husband and wife,  which have two autism children as subjects. The results showed that  process towards sincerity between  two subjects were different. When The  SP subject knows the diagnosis results, he can control his emotions that what happened with them  is God's provision. so that no matter what the conditions are, he must accept it. Meanwhile, SR subject took two weeks to convince herself about her children's conditions were still  gifts from God and she must have to take care. The factors which influences of  parents' sincerity are religious knowledges, patience, gratitude, religious understanding and resignation.
Optimalisasi Tata Kelola Pelayanan Administrasi Desa Berbasis Digital di Desa Limbato Kecamatan Tilamuta Kabupaten Boalemo Abdussamad, Juriko; Abdussamad, Zuchri; Abdussamad, Siti Nurcahyati; Abdussamad, Siti Nurmardia
Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Vol 14, No 1 (2025): Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/sibermas.v14i1.29055

Abstract

Desa Limbato, Kecamatan Tilamuta, Kabupaten Boalemo, menghadapi tantangan dalam penyelenggaraan pelayanan administrasi desa, khususnya terkait keterbatasan sumber daya manusia, sarana, prasarana, dan rendahnya penerapan digitalisasi layanan. Padahal, desa ini memiliki potensi besar dengan mayoritas penduduk berpendidikan sarjana dan capaian nominasi nasional PHBS. Untuk mengatasi permasalahan tersebut, dilaksanakan program pengabdian masyarakat melalui KKN-MBKM Terintegrasi dengan fokus optimalisasi tata kelola pelayanan administrasi berbasis digital. Metode yang digunakan meliputi sosialisasi, pelatihan pembuatan dan penggunaan website desa, serta simulasi layanan administrasi digital bagi aparatur desa selama 4 bulan. Hasil kegiatan menunjukkan bahwa aparatur desa mampu mengelola layanan administrasi secara digital, meningkatkan efisiensi pelayanan, serta memperluas akses informasi publik melalui website desa. Keberhasilan program ini diharapkan dapat mempercepat transformasi digital pemerintahan desa dan menjadi inspirasi bagi desa-desa lain di Kabupaten Boalemo dalam mewujudkan pelayanan publik yang efektif, efisien, dan transparan.
Pengembangan Tata Kelola Pelayanan Administrasi Desa Berbasis Digital Di Desa Molosipat Kecamatan Popayato Barat Kabupaten Pohuwato Abdussamad, Zuchri; Tahir, Arifin
Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Vol 13, No 3 (2024): Jurnal Sibermas (Sinergi Bersama Masyarakat)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/sibermas.v13i3.24137

Abstract

Digital systems with their various programs, such as websites, SMS Centres/Call Centres, e-papers, One-Stop Integrated Services (PTSP), e-ktp, e-planning, e-budgeting, e-procurement, e-warehouse can encourage increased transparency of village budget management, encourage the formation of comDEpliance with the law and strengthen legal certainty for village government officials in carrying out their duties. By implementing digital systems, work effectiveness and efficiency will increase. Digital systems that provide transparency can ultimately encourage an increase in the responsiveness of village government administrators and the community as the owner of sovereignty is also given the same space in obtaining services from village government officials. In Molosipat Village, West Popayato District, Pohuwato Regency, in carrying out administrative services, they still use conventional or manual methods so they are still less effective and efficient. The community often experiences difficulties when submitting letters that are limited by space and time, such as the community being required to go to the village office and can only be submitted during working hours. In addition, letter administration archives require a large storage capacity and are prone to physical file damage. Through the MBKM integrated KKN program in Molosipat Village in 2023, it aims to implement the digitalization of web-based administrative services to facilitate the community in accessing information and obtaining services in Molosipat Village. In addition, assistance in the use of the system is also provided to village government officials with training activities that include exposure and practice of system functionality.
Penguatan Usaha Mikro Melalui Peningkatan Ekonomi Kreatif di Desa Lamu Kecamatan Tilamuta Kabupaten Boalemo Abdussamad, Zuchri; Abdussamad, Juriko
Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Vol 13, No 2 (2024): Jurnal Sibermas (Sinergi Bersama Masyarakat)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/sibermas.v13i2.19010

Abstract

Creative economy is a concept for realizing sustainable economic development based on creativity. Utilization of resources that not only renewable, but also unlimited, namely ideas, talent and creativity. The economic value of a product or service in creative era is no longer determined by raw materials or production systems as industrial era, but rather by utilizing creativity and creating innovation through increasingly advanced technological developments. Industry can no longer compete in the market by relying solely on price or product quality, but must compete based on creativity, innovation and imagination. In Lamu Village, Tilamuta District, there are two community micro business groups who really hope for assistance in the form of guidance, mentoring and training in strengthening micro businesses through improving the creative economy so that these businesses can be improved towards better development. Through the integrated KKN program, MBKM in Lamu village in 2022 can improve students' caring attitudes, empathy and the condition of the community's existence towards the economy in improving living standards through creative economic efforts.   Activities will be carried out using a combination of community empowerment, training and mentoring methods involving students participating in the KKN MBKM Public Administration study program FIS UNG in Lamu village. The first step taken was to empower and provide assistance to the community, especially housewives who have micro businesses through the creative economy. The final target activities is to empower housewives who have micro businesses with a touch of science and technology from lecturers, students and the community by taking advantage of opportunities as a basis for the community's local economy, including utilizing coconut waste, namely coconut shells. Skills improvement is carried out through training in the field of production from coconut waste, namely coconut belts into cocopeat products.  business management and marketing. Efforts to increase productivity through production assistance, improving product quality, introducing production equipment, creating brands and packaging, and market access. The conclusion of this activity has been the strengthening of the abilities and independence of communities operating in several small business sectors through a program to increase skills and productivity of the cocopeat business.Ekonomi kreatif adalah suatu konsep untuk merealisasikan pembangunan ekonomi yang berkelanjutan berbasis kreativitas. Pemanfaatan sumber daya yang bukan hanya terbarukan, bahkan tidak terbatas, yaitu, ide, gagasan, bakat dan kreativitas. Nilai ekonomi dari suatu produk atau jasa di era kreatif tidak lagi ditentukan oleh bahan baku atau sistem produksi seperti di era industri, tetapi lebih kepada pemanfaatan kreativitas dan penciptaan inovasi melalui perkembangan teknologi yang semakin maju. Industri tidak dapat lagi bersaing dipasar dengan hanya mengandalkan harga atau kualitas produk saja, tetapi harus bersaing berbasiskan kreativitas, inovasi dan imajinasi. Di Desa Lamu Kecamatan Tilamuta ada dua kelompok usaha mikro masyarakat   sangat berharap adanya bantuan berupa pembinaan, pendampingan dan pelatihan dalam   penguatan usaha mikro melalui peningkatan ekonomi kreatif   sehingga usaha tersebut dapat ditingkatkan kearah pengembangan yang lebih baik. Melalui program KKN terintegrasi MBKM di Desa Lamu Tahun 2022 dapat meningkatkan sikap peduli, empati mahasiswa dan kondisi keberadaan masyarakat terhadap perekonomian dalam meningkatkan taraf hidup melalui usaha ekonomi kreatif.   Kegiatan akan dilaksanakan dengan menggunakan perpaduan antara metode pemberdayaan masyarakat, diklat dan pendampingan dengan melibatkan Mahasiswa Peserta KKN MBKM program studi Administrasi Publik FIS UNG di desa Lamu. Langkah awal yang dilakukan adalah melakukan pemberdayaan dan pendampingan kepada masyarakat khususnya ibu rumah tangga yang memiliki usaha mikro melalui ekonomi kreatif. Target akhir dari kegiatan KKN-MBKM UNG Tahun 2022 ini adalah melakukan pemberdayan kepada ibu rumah tangga yang memiliki usaha mikro dalam sentuhan ilmu dan teknologi dari dosen mahasiswa dan masyarakat dengan memanfaatkan peluang sebagai basis ekonomi lokal masyarakat antara lain memanfaatkan sampah kelapa yakni kulit kelapa. Peningkatan ketrampilan yang dilakukan melalui pelatihan di bidang produksi dari hasil limbah kelapa, yakni sabuk kelapa menjadi produk cocopeat.  manajemen usaha serta pemasaran. Upaya peningkatan produktivitas melalui pendampingan produksi, peningkatan kualitas produk, introduksi peralatan produksi, pembuatan merek dan kemasan, serta akses pasar. Kesimpulan dari kegiatan ini telah terjadi penguatan kemampuan dan kemandirian masyarakat yang bergerak di beberapa sektor usaha kecil melalui program peningkatan ketrampilan dan produktivitas usaha cocopeat.
Co-Authors A. Hatu, Rauf Abda Abda Abdussamad, Siti Nurcahyati Adam, Yullinda Amala, Ritmon Ani Heryani Ani Heryani Annisa Fitri Gobel Antonius Totok Priyadi Aprijal Rajak arifin tahir Asna Aneta Badjuka, Alexander H. Bataweya, Nadian Debriyana Adam Djafar, Mohamad Zakaria djufri rauf Djuli, Fatma Azhara Eduart Wolok Endang Fatmawati Erfirmansyah Soedjono Adam Fadhila, Mahdia Fahria Rahmamilawaty Abas Fahrid Matiti Falya, Firli Aulia H Munayang Fenti Prihatini Dance Tui Fitriani Ence Friska Nuriman Muchsin Hadjaratie, Srininang Hanisah Hanafi Hasan, Cindy Aulia Hidayat Koniyo, Moh. Husain, Odi Prawira I Kadek Satria Arsana Ibrahim, Arlin Siswaty Ikhlas Ul Aqmal Indriyati Yusup Irawaty Igirisa Irsyad R. Pakarain Irwan Halid Ismail, Edhi Ismet Sulila Jurico Abdussamad Jurico Abdussamad Jurico Abdussamad Juriko Abdussamad Karim, Jorry Karinda, Kisman Karlina Napu Ladiku, Mohamad Rusdiyanto Latidi, Muftia Salfadhila Lisdawati Muda Margareth Riisyie Inof Rantung Moh Galang Putra Valentino Jantu Monalisa, Mega Mustaki, Wawan Mustapa Wantu, Sastro Nani, Yacob Nur Arif Nugraha NURSIN, ERWIN Padjunge, Siti Rahmatriarti Pakaya, Mely Putri Mooduto, Mutiarahmawati Putri Regina Pakaya Rahma Alhasni Rauf A. Hatu Razak, Nur Oktaviani Rina Pratiwi Pudja I. A Ritmon Amala Rizcha Mayanti Paera Romy Tantu Rosman Ilato Ruiba, Lupita Rumambi, Desifa Fera diansah Rusli Isa Salim, Yayuk Juliarti Sandewa, Fadli Sastro Mustapa Wantu Siti Nurmardia Abdussamad Soedjono Adam, Erfirmansyah Sri Susanty Bata Sri Yulianti Mozin Taha, Ratna Linda Tohopi, Rustam Tulie, Evan Trisno F Udin Hamim Udin Hamim Uno, Silva R. Valentina Monoarfa Widya Reza Wirawan, Vani Yacob Nani Yacob Nani Yacob Noho Nani Yanti Aneta YANTI KADIR ULITOTO