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Evaluation of Social Minimum Services: A Case Study in Gorontalo Province, Indonesia Soedjono Adam, Erfirmansyah; Tahir, Arifin; Abdussamad, Zuchri; Aneta, Yanti
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1116

Abstract

This study aims to evaluate the Minimum Service Standard policy in the social sector in Gorontalo Province. The implementation of Minimum Service Standards in the social sector in Gorontalo Province has still not reached the expected optimal target. Some of the main factors that affect the implementation of the Minimum Service Standards in this area include budget limitations, lack of adequate service facilities, and weak coordination between related institutions. This study uses a retroactive evaluation approach to assess the extent to which the implementation of this policy is running, focusing on the potential, policy, and impact of the implementation of the Minimum Service Standards in the field. Based on the results of the analysis, it was found that the achievement of the Minimum Service Standards indicator in several categories is still low, especially in services for people with disabilities, abandoned children, and the elderly in social institutions. This shortage is caused by limited regional budget allocation, lack of professionals, and the absence of more detailed derivative regulations to support policy implementation at the operational level. In addition, the synergy between institutions in the implementation of social programs is also not optimal, resulting in the low quality of services provided to the community. The implications of these findings show that there is a need for the preparation of more specific derivative regulations, institutional capacity building, and more adequate budget allocation to support the implementation of Minimum Service Standards in Gorontalo Province. With improvements in these three aspects, it is hoped that the quality of social services in Gorontalo Province can meet national standards and have a more positive impact on the welfare of people in need. This research makes an important contribution to more effective policy-making in efforts to optimize social services in accordance with the Minimum Service Standards.
Innovative Culture as the Key to the Success of Electronic-Based Government Systems Karim, Jorry; A. Hatu, Rauf; Hidayat Koniyo, Moh.; Abdussamad, Zuchri
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1137

Abstract

This study aims to analyze how organizational culture plays a role in successfully implementing the Electronic-Based Government System in Gorontalo Province. Bureaucratic reform through digitalization is the main focus in efforts to improve the quality of public services. However, its implementation faces various internal challenges, such as resistance to change, lack of adequate training, and weak digital infrastructure. This study uses a qualitative approach with a case study method, where data is collected through in-depth interviews, field observations, and documentation at the Gorontalo Provincial Regional Apparatus Organization. The study results show that an organizational culture that supports innovation and professionalism plays an important role in accelerating the implementation of Regional Apparatus Organizations that implement transformational leadership and have strong cultural values, such as integrity and commitment, show an increase in the implementation of digitalization. However, the decline in scores in 2021 and 2022 indicates resistance to change and a lack of inadequate training and digital infrastructure. This study concludes that the success of implementation does not only depend on the technological aspect, but also on the readiness of organizational culture, employee competence, and leadership support. Strengthening organizational culture, increasing training, and developing better digital infrastructure are key factors to ensure the sustainability of digital-based bureaucratic reform in Gorontalo Province.
Improving Social Welfare: Evaluation of Minimum Service Standards In Gorontalo Province Soedjono Adam, Erfirmansyah; Tahir, Arifin; Abdussamad, Zuchri; Hamim, Udin; Aneta, Yanti
IJESS International Journal of Education and Social Science Vol. 5 No. 2 (2024): VOL 5 NO 2 OCTOBER 2024
Publisher : INTERNATIONAL PENELITI EKONOMI, SOSIAL, DAN TEKNOLOGI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56371/ijess.v5i2.366

Abstract

This study evaluates the implementation of Minimum Service Standards (SPM) in the social sector in Gorontalo Province, which aims to improve the welfare of vulnerable communities such as people with disabilities, neglected children, and the elderly. A descriptive-qualitative approach is used to analyze target achievement, service facilities, human resource (HR) capacity, and cooperation between stakeholders.The results of the study show an increase in SPM achievement from 55.46% in 2022 to 70.30% in 2023. However, service facilities and HR competencies still need improvement. Cross-sectoral collaboration helps overcome obstacles, but is not yet fully optimal. Opportunities for improvement include service digitalization, HR training, and strengthening partnerships. Strategic recommendations include increasing the budget, developing a policy roadmap, and public education campaigns. These steps are expected to encourage the achievement of more effective SPM to improve social welfare in Gorontalo.
Pengaruh Kompensasi Terhadap Kinerja Pegawai di Kantor Badan Keuangan Dan Aset Daerah Kabupaten Gorontalo Indriyati Yusup; Arifin Tahir; Zuchri Abdussamad
ULIL ALBAB : Jurnal Ilmiah Multidisiplin Vol. 2 No. 8: Juli 2023
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/jim.v2i8.2003

Abstract

Penelitian ini dilakukan dengan tujuan untuk mengetahui seberapa besar pengaruh kompensasi terhadap kinerja pegawai di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo. Penelitian ini menggunakan pendekatan kuantitatif dengan metode penelitian survei. Sampel penelitian berjumlah 43 orang pegawai berstatus ASN di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo dengan teknik pengambilan sampel. Teknik pengumpulan data menggunakan angket dan dokumentasi. Analisis data dilakukan dengan regresi linear sederhana. Kesimpulan dari penelitian ini adalah kompensasi berpengaruh positif dan signifikan terhadap kinerja pegawai di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo sebesar 55,6% dan 44,4% lainnya dipengaruhi oleh faktor-faktor lain diluar variabel kompensasi yaitu budaya kerja, kepemimpinan, kualitas kerja, disiplin kerja, good governance dan sebagainya. Hal ini berarti bahwa semakin baik kompensasi, semakin meningkat kinerja pegawai di Kantor Badan Keuangan dan Aset Daerah Kabupaten Gorontalo.
EMPLOYEE PERCEPTION IN THE REINVENTION OFORGANIZATIONAL BEHAVIOR MANAGEMENT AT THE HIGHER EDUCATION SERVICE INSTITUTE (LLDIKTI) REGION XVI Irwan Halid; Asna Aneta; Eduart Wolok; Zuchri Abdussamad
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 2 (2025): February
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze employee perceptions regarding the approach of Reinventing Organizational Behavior Management at the Higher Education Service Institution (LLDIKTI), specifically in Region XVI. The research data was collected through interviews and observations and analyzed using an interactive model. The findings indicate that employee participation in the decision-making process within the LLDIKTI Region XVI work environment remains uneven. The study found that leadership figures, such as the Head of LLDIKTI Region XVI and Team Leaders, primarily control the decision-making process within LLDIKTI Region XVI. This results in lower-level staff merely accepting decisions that have already been made. While this approach may be more efficient in terms of time, it could significantly impact employees' perceptions of their roles if it continues over an extended period. Employees may develop sentiments of being undervalued or excluded from the formulation of policies, potentially leading to a decline in their motivation to contribute to the organization's goals. This, in turn, may result in apathy among employees, consequently hindering the organization's performance and preventing it from achieving its intended objectives. Increasing employee participation in decision-making would provide various stakeholders opportunities to contribute and assume responsibility for achieving organizational goals, thereby fostering a more engaged and accountable workforce.
DIGITALISATION CATALYST: THE ROLE OF ORGANIZATIONAL CULTURE IN PUBLIC SERVICE TRANSFORMATION Jorry Karim; Rauf A. Hatu; Sastro Mustapa Wantu; Zuchri Abdussamad
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 2 (2025): February
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Digital transformation in the public service sector is a strategic step in increasing efficiency, transparency, and accountability of the bureaucracy. Organizational culture plays an important role in supporting the implementation of technology through strengthening values ​​such as integrity, professionalism, and commitment. This study aims to analyze the role of organizational culture in driving the success of digital-based public service transformation, especially through the implementation of the Electronic-Based Government System in Gorontalo Province. With a qualitative approach and case study method, data were collected through observation, interviews, and document analysis. The results of the study indicate that the integrity of regional apparatus needs to be improved through stricter supervision and structured training. Professionalism still faces challenges in the form of a lack of technical competence and capacity development. The commitment of regional apparatus to digital transformation also needs to be strengthened through a collaborative and innovative work culture. This study concludes that the synergy between integrity, professionalism, and commitment is key to creating an organizational culture that supports sustainable digital transformation. Strategic recommendations include increasing digital-based training, strengthening monitoring mechanisms, and integrating organizational cultural values ​​into policies to achieve more effective and responsive public services.
THE MINIMUM SERVICE STANDARDS AND SOCIAL SERVICE CHALLENGES: A CASE STUDY IN GORONTALO PROVINCE Erfirmansyah Soedjono Adam; Arifin Tahir; Zuchri Abdussamad; Udin Hamim; Yanti Aneta
INTERNATIONAL JOURNAL OF ECONOMIC LITERATURE Vol. 3 No. 2 (2025): February
Publisher : Adisam Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study examines the implementation of the Minimum Service Standards (SPM) policy in the social sector in Gorontalo Province, highlighting the main challenges, strategies implemented, and achievements that have been achieved. Limited budget, human resources, and infrastructure are the main obstacles in the implementation of optimal basic social services. To overcome these obstacles, the local government adopted a collaborative strategy through cooperation with social institutions, such as Baznas, to cover the funding gap that was not accommodated in the Regional Revenue and Expenditure Budget.. Policy implementation is carried out in accordance with the stages determined by national regulations, starting from collecting data on needs to monitoring and evaluation. The monitoring approach uses direct coordination meetings and the use of application-based technology, which facilitates reporting and supervision. The results of the study show an increase in policy implementation, although there are still gaps that require improvement, especially in terms of funding, increasing human resource capacity, and cross-sector coordination. Therefore, it is necessary to strengthen the implementation strategy and commitment from various parties to ensure quality, equitable, and sustainable social services.
Keikhlasan Orang Tua yang Memiliki Anak Autisme Abdussamad, Abdussamad; Mulyani, Mulyani; Fadhila, Mahdia
Jurnal Al-Husna Vol. 2 No. 2 (2021): Agustus 2021
Publisher : Islamic Psychology Study Program, Faculty of Ushluddin and Humanities, UIN Antasari Banj

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18592/jah.v2i2.4767

Abstract

Having a child with perfect physical and psychological condition is everyone's dream. However, if the diagnosis states that the child has autism, it is not  certainly easy for parents to accept. This aims of  research are determining the  sincerity of parents who have children with autism and what the  factors which  influence it. This research uses a descriptive qualitative method with a muslim couple, husband and wife,  which have two autism children as subjects. The results showed that  process towards sincerity between  two subjects were different. When The  SP subject knows the diagnosis results, he can control his emotions that what happened with them  is God's provision. so that no matter what the conditions are, he must accept it. Meanwhile, SR subject took two weeks to convince herself about her children's conditions were still  gifts from God and she must have to take care. The factors which influences of  parents' sincerity are religious knowledges, patience, gratitude, religious understanding and resignation.
Optimalisasi Tata Kelola Pelayanan Administrasi Desa Berbasis Digital di Desa Limbato Kecamatan Tilamuta Kabupaten Boalemo Abdussamad, Juriko; Abdussamad, Zuchri; Abdussamad, Siti Nurcahyati; Abdussamad, Siti Nurmardia
Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Vol 14, No 1 (2025): Jurnal Sibermas (Sinergi Bersama Masyarakat)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/sibermas.v14i1.29055

Abstract

Desa Limbato, Kecamatan Tilamuta, Kabupaten Boalemo, menghadapi tantangan dalam penyelenggaraan pelayanan administrasi desa, khususnya terkait keterbatasan sumber daya manusia, sarana, prasarana, dan rendahnya penerapan digitalisasi layanan. Padahal, desa ini memiliki potensi besar dengan mayoritas penduduk berpendidikan sarjana dan capaian nominasi nasional PHBS. Untuk mengatasi permasalahan tersebut, dilaksanakan program pengabdian masyarakat melalui KKN-MBKM Terintegrasi dengan fokus optimalisasi tata kelola pelayanan administrasi berbasis digital. Metode yang digunakan meliputi sosialisasi, pelatihan pembuatan dan penggunaan website desa, serta simulasi layanan administrasi digital bagi aparatur desa selama 4 bulan. Hasil kegiatan menunjukkan bahwa aparatur desa mampu mengelola layanan administrasi secara digital, meningkatkan efisiensi pelayanan, serta memperluas akses informasi publik melalui website desa. Keberhasilan program ini diharapkan dapat mempercepat transformasi digital pemerintahan desa dan menjadi inspirasi bagi desa-desa lain di Kabupaten Boalemo dalam mewujudkan pelayanan publik yang efektif, efisien, dan transparan.
Pengembangan Tata Kelola Pelayanan Administrasi Desa Berbasis Digital Di Desa Molosipat Kecamatan Popayato Barat Kabupaten Pohuwato Abdussamad, Zuchri; Tahir, Arifin
Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Vol 13, No 3 (2024): Jurnal Sibermas (Sinergi Bersama Masyarakat)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/sibermas.v13i3.24137

Abstract

Digital systems with their various programs, such as websites, SMS Centres/Call Centres, e-papers, One-Stop Integrated Services (PTSP), e-ktp, e-planning, e-budgeting, e-procurement, e-warehouse can encourage increased transparency of village budget management, encourage the formation of comDEpliance with the law and strengthen legal certainty for village government officials in carrying out their duties. By implementing digital systems, work effectiveness and efficiency will increase. Digital systems that provide transparency can ultimately encourage an increase in the responsiveness of village government administrators and the community as the owner of sovereignty is also given the same space in obtaining services from village government officials. In Molosipat Village, West Popayato District, Pohuwato Regency, in carrying out administrative services, they still use conventional or manual methods so they are still less effective and efficient. The community often experiences difficulties when submitting letters that are limited by space and time, such as the community being required to go to the village office and can only be submitted during working hours. In addition, letter administration archives require a large storage capacity and are prone to physical file damage. Through the MBKM integrated KKN program in Molosipat Village in 2023, it aims to implement the digitalization of web-based administrative services to facilitate the community in accessing information and obtaining services in Molosipat Village. In addition, assistance in the use of the system is also provided to village government officials with training activities that include exposure and practice of system functionality.
Co-Authors A. Hatu, Rauf Abdussamad, Siti Nurcahyati Adam, Yullinda Amala, Ritmon Ani Heryani Ani Heryani Annisa Fitri Gobel Antonius Totok Priyadi arifin tahir Asna Aneta Badjuka, Alexander H. Bataweya, Nadian Debriyana Adam djufri rauf Djuli, Fatma Azhara Eduart Wolok Endang Fatmawati Erfirmansyah Soedjono Adam Fadhila, Mahdia Fahria Rahmamilawaty Abas Fahrid Matiti Falya, Firli Aulia H Munayang Fenti Prihatini Dance Tui Fitriani Ence Friska Nuriman Muchsin Hadjaratie, Srininang Hanisah Hanafi Hasan, Cindy Aulia Hidayat Koniyo, Moh. Husain, Odi Prawira I Kadek Satria Arsana Ibrahim, Arlin Siswaty Ikhlas Ul Aqmal Indriyati Yusup Irawaty Igirisa Irsyad R. Pakarain Irwan Halid Ismet Sulila Jurico Abdussamad Jurico Abdussamad Jurico Abdussamad Juriko Abdussamad Karim, Jorry Karinda, Kisman Karlina Napu Ladiku, Mohamad Rusdiyanto Latidi, Muftia Salfadhila Lisdawati Muda Margareth Riisyie Inof Rantung Moh Galang Putra Valentino Jantu Monalisa, Mega Mulyani Mulyani Mustaki, Wawan Mustapa Wantu, Sastro Nani, Yacob Nur Arif Nugraha NURSIN, ERWIN Padjunge, Siti Rahmatriarti Putri Mooduto, Mutiarahmawati Putri Regina Pakaya Rahma Alhasni Rauf A. Hatu Razak, Nur Oktaviani Rina Pratiwi Pudja I. A Ritmon Amala Rizcha Mayanti Paera Romy Tantu Rosman Ilato Ruiba, Lupita Rumambi, Desifa Fera diansah Rusli Isa Salim, Yayuk Juliarti Sandewa, Fadli Sastro Mustapa Wantu Siti Nurmardia Abdussamad Soedjono Adam, Erfirmansyah Sri Susanty Bata Sri Yulianti Mozin Taha, Ratna Linda Tohopi, Rustam Tulie, Evan Trisno F Udin Hamim Udin Hamim Uno, Silva R. Valentina Monoarfa Widya Reza Wirawan, Vani Yacob Nani Yacob Nani Yacob Noho Nani Yanti Aneta YANTI KADIR ULITOTO