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PENGARUH MUTU PELAYANAN TERHADAP KEPUASAN PASIEN BPJS RAWAT JALAN DI RUMAH SAKIT UMUM DAERAH KOTA MATARAM TAHUN 2022 I Made Putu Sudiartha Hartawan; Zaini, Zaini
Nusadaya Journal of Multidiciplinary Studies Vol. 1 No. 2 (2022): Nusadaya Journal of Multidiciplinary Studies, September 2022
Publisher : LPPM, Akademi Administrasi Rumah Sakit Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.66294/njms.v1i2.12

Abstract

Health services will produce clinical outcomes, benefits obtained by patients, and patient experiences in the form of satisfaction or disappointment, the attitude and behavior of BPJS service providers shown by employees in providing services to the community politely, The level of patient satisfaction with services is an important factor that develops a service delivery system that is responsive to complaints customers, and waiting times and maximize the impact of services on patients. Study this is an analytic observational research with cross-sectional data design and conducted for identify through gift questionnaire, then analyze for look for there is whether or not connection quality service with level satisfaction patient participant BPJS Health in Installation Treat Mataram City Regional General Hospital Road. The sample of this study was 97 respondents who were outpatient BPJS patients at the Mataram City General Hospital. Based on the results of research on Service Quality with Patient Satisfaction who feel dissatisfied patient amount 5 people (5,2%), Meanwhile Very satisfied patient amount 32 people (33,0%), and Patient satisfied totaling 60 people (61.8% ), can be explained Probability value (p value) Spearman rho correlation test obtained value = 0.000 < 0.05, (Significant), the strength of the relationship = 0.776 (means Strong Positive), meaning the better the quality services will have a positive effect on BPJS Outpatient Patient Satisfaction at the Mataram City Regional General Hospital in 2022.
Penguatan Pendidikan Aqidah Anak Dari Penyimpangan Budaya Online Zaini, Zaini; Ramlan, Roni
TADRIS: Jurnal Pendidikan Islam Vol 14 No 2 (2019)
Publisher : State Islamic Institute of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1127.363 KB) | DOI: 10.19105/tjpi.v14i2.2736

Abstract

Keimanan seseorang kepada Allah Yang Maha Esa yang tidak didasari dengan belajar ilmu agama Islam secara kaffah  (mendalam) dan disertai wasilah seorang guru yang sharih akan mudah terombang-ambing oleh fluktuatif psikis, utamanya tatkala dihadapkan dengan situasi perkembangan  sains dan teknologi yang kian hingar-bingar. Betapapun seseorang telah memiliki kemapanan hidup secara ekonomi, pekerjaan dan kesejahteraan, inventarisasi gadget dan eksistensi di era serba online adalah kewajiban, alhasil egoisme dan logosentrisme menjadi konstruksi identitas diri pribadi untuk senantiasa memegang tampuk kekuasaan, menguasai dunia. Sementara pada sisi yang lain, kaum mustadafin yang serba kekurangan, akan sibuk berkamuflase dan survive memenuhi kebutuhan primer, sehingga memungkinkan tidak berkesempatan untuk memperdalam ilmu agama sekaligus teralienasikan dari pesatnya era media sosial (IPTEK). Kesenjangan antroposentris itulah yang kemudian mengantarkan manusia pada sisi spiritualitas yang rentan ditempa ujian hingga mencapai titik nadir kerapuhan. Oposisi binner inilah yang mengakibatkan seseorang lengah bahkan gagal dalam mencapai nikmatnya memiliki aqidah shohihah sebagai pondasi menjalani kerasnya kehidupan.
Islam dan Piranti Manusia Modern di Era Digitalisasi : Kajian Konstruk Pendidikan Islam Zaini, Zaini; Nisak, Siti Khoirun
TADRIS: Jurnal Pendidikan Islam Vol 16 No 2 (2021)
Publisher : State Islamic Institute of Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (862.121 KB) | DOI: 10.19105/tjpi.v16i2.4972

Abstract

In this piper the author tries to formulate Islamic education in overcoming the spirituality crisis of modern humans whose foundation is scientism. It is hoped that the Islamic spirit can fill the fragility of the human heart and soul to return to the path of Islamic guidance from the frenetic hedonism and hegemony of the digitalization era. The method used in this research is library research and multy stake random sampling survei, the data collection is taken from books, magazines, newspapers, articles and so on, then analyzed using data analysis techniques. The research results describe; portrait of modern humans in the era of digitalization in the view of Islam, the tools needed by modern humans in the era of digitalization and the construction of Islamic education in the era of digitalization. The results of this research are none other than one of the offers to manage all the potential possessed by every human person in the process of self-actualization in the era of digitalization and building relevant and humane Islamic education constructs.
Pelatihan Pemanfaatan Google Form untuk Penyusunan Soal Ujian Interaktif bagi Guru di Smp Bahrul Ulum Kota Bontang Layuk, Lapu Tombi; Zaini, Zaini; Rahim, Abd.; Zuhrufillah, Irfani
Journal of Empowerment Community Vol 8 No 2 (2026): Oktober 2026 (In Press)
Publisher : Universitas Perjuangan Tasikmalaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36423/jec.v8i2.2625

Abstract

The development of digital technology requires teachers to adapt and integrate technology into the learning process. Coordination between the community service team and partners revealed that teachers still face difficulties in optimizing Google Form features, particularly in creating interactive questions. This community service activity aims to enhance teachers’ competence in utilizing Google Form as a digital assessment tool to support learning efficiency and effectiveness. The implementation methods include coordination and collaboration with partners, interactive training sessions, and direct mentoring for participants. The success of the activity was evaluated using a satisfaction questionnaire with a Likert scale to assess the implementation, material relevance, instructor competence, and the overall impact of the training. The results of the community service activity show that teachers successfully created interactive questions by optimizing Google Form features. Partner satisfaction with the training was very high, exceeding 93% across four aspects: activity implementation, material relevance, instructor competence, and training impact. During the training, teachers gained digital assessment skills and knowledge about educational transformation. As a follow-up, a communication group was established to ensure the sustainability of digital competency development.
PERKEMBANGAN KARAKTER OH YI YOUNG DALAM DRAMA <i>RESIDENT PLAYBOOK</i>: PERSPEKTIF PSIKOLOGI SASTRA Nuraini, Syafira Priyo; Zaini, Zaini
Multikultura Vol. 5, No. 1
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Literary works are not only expressed in written form but also in audiovisual media such as films and television dramas, one of the most popular manifestations of the Korean Wave (Hallyu) being K-drama. This study aims to analyze the character development of Oh Yi Young in the drama Resident Playbook using a literary psychology approach by applying Sigmund Freud’s psychoanalytic theory on the dynamics of the id, ego, and superego. The research employs a qualitative descriptive method, with primary data consisting of dialogue, scenes, and interactions within the drama, and secondary data drawn from academic literature to support the analysis. The findings indicate that Oh Yi Young’s character development progresses from the dominance of the id, characterized by impulsivity and escapism in response to pressure, toward the emergence of the ego as reflected in the ability to assess reality rationally, and ultimately reaches the superego through ethical actions, professional commitment, and the internalization of moral values in emergency situations.
Co-Authors . Mansyurdin Abadi Nugroho Abd. Rahim Abdul Rozaq Abrori, Mohammad Ahmad Maidanul AFIF, NUR Aggrivina Dwiharzandis Akbar Akbar Akbar, Ricky Al Rosyid Anggi Satrya Anggara, Fiky Arbaita, Emilia Rifa Asful, Ferdhinal Asrori, Muchamad Imam Aszareta, Muhammad Andoni Aziz, M. Abdul Brilian Tri Wuriandhika Cahyadi, Claudia Cahyadi, Gusti Agung Ayu Tehilla Putri Dafit, Mohammad Daniel Alexander Octavianus Turang Dina Audia Dini Hervani Efrizal Efrizal Fachrizky Erdi Prawira Hafiz Reyhan Hanafi Hanafi Handoyo, Shafira Hanif Hanif Hardika, Rianindya Chandra Henny Herwina Hidayat, Nanang I Made Putu Sudiartha Hartawan Illa Aryeni Irsya Dunas Irwan Irwan Julianta Wahyu Utama K.Keban, Sirilus Karolus Kafabihi, Mohammad Lakry Matlaf Putra Lapu Tombilayuk Lapu Tombilayuk Layuk, Lapu Tombi Luthfiah, Ana Maisyaroh, Risma Rohmatul Maliza, Rita Mardiyah Mardiyah Micko Tomas Mohammad Nurul Huda Muhammad Farid Rizki MUHSANATI, MUHSANATI Murdani, Anisya Muslim Muslim Nafilah, Qoyyimatun Netti Herawati Nikita Adriyani Ningratna, R.A. Harum Sukmo Nofrita Nofrita Nuraini, Syafira Priyo Nurlaili Nurlaili Pratama, Raihan Anugrah Putra Santoso Putra, M. Adriansyah Putri, Syntia Mai Radianti, Jasmine Anindita Ramadhan Syahmedi Siregar Ramlan, Roni Richki Hardi Ridho, Muhammad Syifa'ur Rio Jumardi Sahiri, Erpan Saifuddin Saifuddin Satizzainiyah, Nisa'atur Riya Setiawan, Andika Putra Shelvi Anggraini Sihombing, Grecia Veronika Silvia Permata Sari Siti Khoirun Nisak Slamet Widodo Sofiatus Sobriyah, Suci Sukarman Sukarman Suryati Suryati Syaifullah Syaifullah Tamsir, Siti Nashrah Binti Tanjung, Dhiauddin Wati, Erlina Dinda Wediawati, Tuti Wilson Novarino Wissang, Imelda Oliva Yura, David Zuhrufillah, Irfani