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All Journal Jurnal Fakultas Ekonomi : OPTIMAL Jurnal Ekonomi & Bisnis PNJ (JEKBIS PNJ) Indonesian Journal of Business and Entrepreneurship (IJBE) PROFIT : Jurnal Administrasi Bisnis Journal of Business Management Education (JBME) Panrita Abdi - Jurnal Pengabdian pada Masyarakat AdBispreneur WIDYAKALA JOURNAL Al Tijarah Jurnal Ekonomi dan Bisnis Journal of Economic, Bussines and Accounting (COSTING) AFEBI Management and Business Review Jurnal Pengabdian Masyarakat MIPA dan Pendidikan MIPA JMM (Jurnal Masyarakat Mandiri) J-MAS (Jurnal Manajemen dan Sains) Jurnal Sisfokom (Sistem Informasi dan Komputer) CAPITAL: JURNAL EKONOMI DAN MANAJEMEN Martabe : Jurnal Pengabdian Kepada Masyarakat International Journal of Community Service Learning Adimas : Jurnal Pengabdian Kepada Masyarakat YUME : Journal of Management JABE (Journal of Applied Business and Economic) GERVASI: Jurnal Pengabdian kepada Masyarakat Jurnal Teknologi Informasi dan Pendidikan Value: Jurnal Manajemen dan Akuntansi JURNAL AKUNTANSI KEUANGAN DAN MANAJEMEN EKONOMI, KEUANGAN, INVESTASI DAN SYARIAH (EKUITAS) PLAKAT : Jurnal Pelayanan Kepada Masyarakat Jurnal Ecogen Jurnal Pengabdian kepada Masyarakat Nusantara JURNAL PENDIDIKAN SAINS SOSIAL DAN AGAMA Darmabakti : Junal Pengabdian dan Pemberdayaan Masyarakat Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Jurnal Mandala Pengabdian Masyarakat Jurnal Pengabdian Kepada Masyarakat (JPKM) Tabikpun Mitra Mahajana: Jurnal Pengabdian Masyarakat Journal of Entrepreneurship & Business JAMBURA: JURNAL ILMIAH MANAJEMEN DAN BISNIS Jurnal PADAMU NEGERI (Pengabdian pada Masyarakat Bidang Eksakta) Jurnal Administrasi Bisnis Jurnal Manajemen dan Bisnis Dulang: Jurnal Pengabdian Kepada Masyarakat Dharma Pengabdian Perguruan Tinggi (DEPATI) Indonesian Journal of Islamic Economics and Finance GMPI Conference Series MDP Student Conference Lokawati: Jurnal Penelitian Manajemen dan Inovasi Riset Alkhidmah: Jurnal Pengabdian dan Kemitraan Masyarakat Al-Ijtimā: Jurnal Pengabdian Kepada Masyarakat
Wira bharata
Universitas Mulawarman
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Pengaruh Persepsi Kemudahan, Kredibilitas dan Kegunaan terhadap Loyalitas Pengguna BNI Mobile Banking dengan Kepuasan Sebagai Variabel Intervening Sandy, Kurnia Himawan; Bharata, Wira
YUME : Journal of Management Vol 7, No 1 (2024)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v7i1.6406

Abstract

Penelitian ini tentang persepsi kemudahan, kredibilitas dan kegunaan terhadap loyalitas pengguna BNI mobile banking dengan kepuasan sebagai variabel intervening (Studi pada mahasiswa Universitas Mulawarman). Penelitian ini bertujuan untuk mengetahui apakah terdapat pengaruh persepsi kemudahan, kredibilitas dan kegunaan terhadap kepuasan dan loyalitas pengguna BNI mobile banking dan apakah kepuasan memediasi pengaruh persepsi kemudahan, kredibilitas dan kegunaan terhadap loyalitas pengguna BNI mobile banking. Penelitian ini merupakan penelitian kuantitatif. Dimana dalam pengumpulan data penelitian menggunakan kuesioner yang disebarkan kepada responden menggunakan Google Form. Untuk jumlah sampelnya sebanyak 100 responden menggunakan metode simple random sampling dengan kriteria responden yaitu merupakan mahasiswa Universitas Mulawarman Samarinda dan menggunakan aplikasi BNI mobile banking. Jumlah sampel dalam penelitian ini ditentukan menggunakan rumus Lemeshow karena populasi tidak diketahui. Adapun hasil penelitian ini adalah variabel persepsi kemudahan tidak berpengaruh positif dan signifikan terhadap kepuasan dan loyalitas dan variabel kepuasan tidak memediasi pengaruh antara persepsi kemudahan terhadap loyalitas pengguna. Sedangkan variabel persepsi kredibilitas dan kegunaan berpengaruh positif dan signifikan terhadap kepuasan dan loyalitas pengguna. Selain itu variabel kepuasan berperan memediasai variabel persepsi kredibilitas dan kegunaan terhadap loyalitas pengguna. Kata Kunci: Persepsi Kemudahan, Kredibilitas, Kegunaan, Kepuasan, Loyalitas Pengguna
Sosialisasi Ilmu Ekspor Kepada Mahasiswa Administrasi Bisnis Universitas Mulawarman Lis Karlina; Bharata, Wira; Anwar, Khairil; Sanistasya, Poppy Alvianolita
Al-Ijtimā': Jurnal Pengabdian Kepada Masyarakat Vol 5 No 2 (2025): April
Publisher : Lembaga Penelitian, Publikasi Ilmiah dan Pengabdian kepada Masyarakat (LP3M)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53515/aijpkm.v5i2.132

Abstract

The large number of entrepreneurs or businesspeople in Indonesia who are not optimal in taking advantage of global market opportunities means that the value of exports in Indonesia is quite low when compared to other countries. the importance of conducting export outreach to partners, namely students as agents of change who will fightincrease the country's economic growth in the future. The aim of this socialization is to increase knowledge and skills as well as interest in being involved in international markets, especially in the export sector, for 30 Mulawarman University Business Administration students who of course have an interest in business. The implementation method used in the export-related material outreach program is through three stages. The first stage is preparation, thr second is implementation, and the third is evaluation. Evaluation was carried out using a Google Form given to participants. Based on the evaluation at the end of the socialization activity, it can be concluded that the student participants were satisfied with the export-related material that had been delivered. It can be concluded that this socialization program is running as it should and as planned.
Elaboration of SOR and ECM Model in A Cashless Society Environment Reza Riandani; Wira Bharata
AFEBI Management and Business Review Vol. 9 No. 1 (2024): June
Publisher : Asosiasi Fakultas Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The phenomenon of rapidly developing technology triggers the emergence of a cashless society culture that prefers to make digital transactions rather than cash. This study aims to determine Continuance Intention on a technology by using Perceived Usefulness, Perceived Ease of Use, Trust, and Satisfaction and implementing the Stimulus-Organism-Response Model and Expectation-Confirmation Model. The research type of this study is quantitative, using a correlational method. Respondents in this study were visitors to Samarinda Central Plaza who had used QRIS. Data was collected using purposive sampling and Structural Equational Model (SEM) as a data analysis technique. The results prove that all hypotheses are accepted, and in the mediation test, only Trust cannot mediate Perceived Usefulness on Continuance Intention. Keywords: Stimulus-Organism, Response Model, Expectation-Confirmation Model, Perceived Usefulness, Perceived Ease of Use, Trust, Satisfaction, Continuance Intention.
Understanding Skintific Product Customer Loyalty Based on Sensory Experience, Value Perception and Satisfaction Murna Wardayanti; Wira Bharata
Journal of Entrepreneurship & Business Vol. 6 No. 1 (2025): Journal of Entrepreneurship and Business (February)
Publisher : Program MM Universitas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24123/jeb.v6i1.7066

Abstract

Purpose: This research seeks to explore the influence of sensory experiences and perceived value on consumer satisfaction and loyalty regarding Skintific products among Samarinda's residents. Method: This study employs a quantitative approach with associative methods. The population consists of Samarinda residents who use Skintific products, with a total of 130 respondents. The sampling technique used is non-probability sampling, specifically the accidental sampling method. Result: The findings indicate that sensory experience has a significant impact on both customer satisfaction and loyalty. However, perceived value significantly affects customer satisfaction but does not have a notable influence on customer loyalty. However, through an indirect connection, perceived value can impact loyalty via satisfaction. Consequently, the results suggest that customer satisfaction serves a crucial function as a mediator in linking perceived value with customer loyalty. Therefore, initiatives to boost perceived value should align with efforts to enhance customer satisfaction in order to build enduring loyalty.
Analisis Prosedur Pembuatan Sistem Tata Kerja Bagian Refinery Planning & Optimization Dalam Meningkatkan Kinerja Pada PT Kilang Pertamina Internasional Refinery Unit V Balikpapan Nurul A’enaya Qalbi; Wira Bharata
Lokawati : Jurnal Penelitian Manajemen dan Inovasi Riset Vol. 3 No. 2 (2025): Jurnal Penelitian Manajemen dan Inovasi Riset
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/lokawati.v3i2.1650

Abstract

In facing the changes that occur, companies have difficulty following new regulations because of differences with previous regulations. Companies must be able to optimize functions in all parts of the company organization in order to maintain long-term competitiveness and achieve sustainable success. These rules are formed in standard operational procedures which contain operational procedures to ensure consistency, efficiency, minimize errors and safety in every work activity in the company so that it can run effectively and efficiently. This research aims to know the procedures for creating a Work Procedure System at PT Kilang Pertamina International Refinery Unit V Balikpapan and to find out the supporting and inhibiting factors in the procedure for creating a Work Procedure System. This research uses a descriptive qualitative approach. The technique used in this research involved conducting interviews, observation and documentation supported by 2 informants. Based on the results of this research, the procedure for creating a Work System at PT Kilang Pertamina International Refinery Unit V Balikpapan consist of eight structured stages, starting from preparation to the implementation below 1%. The suggestions provided to maximize performance emphasize the importance of effective communication and management commitment to overcoming obstacles in the creation of the Work System at PT Kilang Pertamina International Refinery Unit V Balikpapan.
Understanding Intellectual Capital in MSMEs Knowledge Management: Bibliometric Analysis and Systematic Literature Review Fourqoniah, Finnah; Prakasa, Yudha; Bharata, Wira
GMPI Conference Series Vol 3 (2024): The 10th Asian Academic Society International Conference (AASIC)
Publisher : Gemilang Maju Publikasi Ilmiah (GMPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53889/gmpics.v3.418

Abstract

Effective and efficient use of resources is the main strategy for the success or resilience of MSMEs. The management of internal resources is believed to be the main factor that supports the existence of MSMEs. Intangible knowledge resources are the most difficult to manage. Several previous studies have tried to reveal the importance of knowledge management. However, there has been no comprehensive discussion regarding the management of MSMEs. The main aim of this research is to comprehensively examine how knowledge management, from an intellectual capital perspective, provides real benefits for MSMEs. To provide a detailed description, we use several analysis methods. Bibliometric analysis, the PRISMA method, and systematic literature observation were used. Our source documents are based on the Scopus database. We found that there are at least 108 documents relevant to this research topic. In general, we see that the number of publications on this topic increases every year. The results of this research provide evidence of the contribution of intellectual capital to various sectors in various countries. The earliest literature we find on this topic comes from Italy and Brazil. We also found that China has contributed the most to the literature related to knowledge management. Apart from that, it is known that Indonesia contributes the most authors to the literature on this topic. Based on cluster analysis in the use of keywords, we can determine the scientific and systematic relationships in each previous literature. In this context, the findings of this research also provide predictions for further research, especially regarding intellectual capital management in MSMEs.
Eksplorasi Penggunaan Keberlanjutan Sistem Informasi pada Pengguna Virtual Account Putri, Nikki Ananda; Bharata, Wira
Jurnal Akuntansi, Keuangan, dan Manajemen Vol. 6 No. 2 (2025): Maret
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/jakman.v6i2.4186

Abstract

Purpose: This study examined the sustainable use of an information system using the IS Continuance and Technology Acceptance Model (TAM) as a theory.Methodology/Approach: This is a quantitative research study with an explanatory method. The respondents are virtual account users on the Shopee in Samarinda City. Data were collected using purposive sampling and Structural Equation Model (SEM) techniques with SmartPLS.Results/Findings: The test results showed Perceived Ease of Use has a positive and significant impact on Attitude, Perceived Usefulness has a positive and significant impact on Attitude, Attitude has a positive and significant impact on IS Continuance, Perceived Ease of Use has a positive and significant impact on IS Continuance, and Perceived Usefulness has a positive and significant effect on IS Continuance. In addition, there is also a positive and significant effect of Attitude in mediating the relationship between Perceived Ease of Use on IS Continuance and Perceived Usefulness on IS Continuance. Conclusions: Perceived Ease of Use has a positive and significant effect on Attitude; Perceived Usefulness has a positive and significant effect on Attitude; Attitude has a positive and significant effect on IS Continuance; Perceived Ease of Use has a positive and significant effect on IS Continuance; Perceived Usefulness has a positive and significant effect on IS Continuance. Attitude was also found to be able to mediate the relationship between Perceived Ease of Use and IS Continuance positively and significantly, and also mediate the relationship between Perceived Usefulness and IS Continuance positively and significantly.Limitations: The variable in IS Continuance Theory are not used in their entirety, but only limited to aspects that improve customer attitudes, and create continuance information system usage actions. Contribution: The research focuses on the act of sustainable use carried out by information system users. The goal is to improve facilities that support uses convenience and usability so that users can show a positive attitude which will create information system continuance.
Antecedents and consequences of work stress at PT Borneo Etam Samudera in Bontang Damayanti, Alfiana; Bharata, Wira; Hetami, Adietya Arie
Jurnal Ekonomi dan Bisnis Vol. 28 No. 1 (2025)
Publisher : Fakultas Ekonomika dan Bisnis Universitas Kristen Satya Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24914/jeb.v28i1.10484

Abstract

This research has two objectives. The first objective is to describe compensation and the physical work environment which are predictors of employee work stress. Furthermore, this research will measure the impact of work stress on employee performance. The sample for this research is office employees and field employees, especially the bagging department (PPU) at PT. Borneo Etam Samudera with 57 respondents. The research method was carried out quantitatively and data collection used a questionnaire. The data in this research were analyzed using Partial Least Squares (PLS) with data analysis techniques based on Structural Equation Modeling (SEM). The research results show that all the proposed hypotheses are accepted. The results of this research prove that compensation and the physical work environment have a negative effect on employee work stress. On the other hand, the research results show that compensation and the physical work environment have a positive effect on employee performance. Work stress experienced by employees of PT. Borneo Etam Samudera is known to reduce their performance.
PENGUKURAN PERILAKU PENGGUNA PRODUK APPLE MENGGUNAKAN PERSPEKTIF EXPECTATION CONFIRMATION THEORY DAN FLOW THEORY Diandra Kusuma Efendy; Wira Bharata
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 1 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i1.13916

Abstract

Penelitian ini bertujuan untuk mengetahui kepuasan dan niat keberlanjutan penggunaan produk Apple pada konsumen di Kota Samarinda melalui model Expectation Confirmation Model (ECM) yang telah melalui perkembangkan dari Expectation Confirmation Theory (ECT). Jenis penelitian ini adalah penelitian Asosiatif. Teknik pengumpulan data dilakukan dengan menyebarkan kuesioner penelitian yang memiliki beberapa pertanyaan dimana setiap pertanyaan mendeskripsikan setiap indikator variabel. Teknik pengambilan sampel dengan non-probability sampling, dengan menggunakan pendekatan purposive sampling dengan total responden 100 orang. Teknik analisis data yang digunakan ialah menggunakan analisis structural equation model (SEM) dengan alat bantu software SmartPLS 4. Hasil penelitian ini menunjukkan bahwa terdapat pengaruh yang signifikan antara variabel Brand Experience terhadap Satisfaction, Flow terhadap Satisfaction, dan Satisfaction terhadap Continuance Intention. Namun tidak memiliki pengaruh signifikan antara variabel Brand Experience terhadap Flow, dan Flow terhadap Continuance Intention.
IMPLEMENTASI PROGRAM MAGANG MBKM MAHASISWA ADMINISTRASI BISNIS DI PT. EUROTRUK Bharata, Wira; Pramesti, Ristya Dwi
GERVASI: Jurnal Pengabdian kepada Masyarakat Vol. 9 No. 1 (2025): GERVASI: Jurnal Pengabdian Kepada Masyarakat
Publisher : LPPM IKIP PGRI Pontianak

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31571/gervasi.v9i1.8334

Abstract

Kesenjangan antara kualifikasi lulusan perguruan tinggi dan kebutuhan industri di Indonesia menjadi tantangan utama dalam dunia kerja, mengakibatkan kurangnya kesiapan lulusan untuk bersaing. Program Magang Merdeka Belajar Kampus Merdeka (MBKM) bertujuan untuk membantu mahasiswa lebih siap memasuki dunia kerja dengan mengembangkan keterampilan yang relevan. Program magang MBKM ini dilaksanakan di PT. Eurotruk Transindo, yang melibatkan tiga tahapan: persiapan, pelaksanaan, dan evaluasi. Evaluasi dilakukan melalui wawancara denganeserta MBKM yang telah menyelesaikan atau sedang menjalani magang di perusahaan tersebut. Hasil evaluasi menunjukkan melalui program ini mahasiswa berhasil mengembangkan keterampilan teknis dan soft skill yang diperlukan, yang meningkatkan kesiapan mereka dalam menghadapi tantangan dunia kerja. Hal ini menunjukkan tercapainya keberhasilan dari pelaksanaan program MBKM di PT. Eurotruk Transindo.
Co-Authors Adinda Dyah Pitaloka Adinda El Maura Agus Prasetyo Aidah, Maisun alfira, alfira Althalets, Fareis Alya Andaniy Ananda, Dita Andrean, Andrean Andriana, Ana Noor Annisa Maulidia Anugrahni, Sisilia Aprilicia, Nadella Nasda Aransyah, Muhammad Fikry Arsyad, Annisa Wahyuni Arwin Sanjaya Aulia Rahman Budiman Budiman Damayanti, Alfiana Daryono Daryono, Daryono Dessardi Wimboadi, Rachmad Diana Pramudya Wardhani Diandra Kusuma Efendy Dinanti, Windy Dara Dion Saputra Dita Ismaliana R Dyah Pitaloka, Adinda Endang Siti Astuti Erfina Ferdinand Eva Choirinnisa Ferdinand, Erfina Fikry Aransyah, Muhammad Finnah Fourqoniah Firly Arbita Priambodo Gloria Jelita Hadi Sumarsono Hakim, Ahmad Firman Hetami, Adietya Arie Hidayah, Anisya Nur Hijrah, Lailatul Hikmah, Mukhibatul Hikmah, Rahmah Lailatul Jidan Ramadhan Hadi Juwita Z Kamilah, Atikah Wardah Kertahadi Kertahadi Khairil Anwar Khairil Anwar Kurnia Himawan Sandy Kurniawati Putri, Rini Laura Viviana Ardiyansyah Iryanto Lis Karlina Luis Preselliya Siregar Mahriani, Moni Wulan Mardasarina Mardasarina Muhammad Fadil Haryanto Muhammad Hafidz Alfidhin Hasbar Muhammad Izharul Laily Salam Muhammad Nur Arifin Muhammad Reza Fahlevy Muhammad Sultoni Sutejo Muhammad Zaini Murna Wardayanti Nadira Oliviani Natasya, Princessca Novia Arija Nur Alissa Ariani Nur Khairinnisa Syarah Nurlita, Febi Nurul A’enaya Qalbi Nurul A’enaya Qalbi Pingki Pingki Pingki, Pingki Poppy Alvianolita Sanistasya Pramesti, Ristya Dwi Premi Wahyu Widyaningrum Puspita, Desi Putera, Muhammad Tommy Fimi Putri Nur Aulia Putri, Aprillia Pratiwi Putri, Nikki Ananda Rahayu, Diah Rahmah Annisa Rahmawati, Alia Reza Riandani Rina Juwita Risky, Risky Ritna Rachel Pilipus Romlah Novianti Rosyid Nurrohman Sandy, Kurnia Himawan Sari, Anisa Sasmita Setya Maulana Pratama Shepia Shalsabila Putri Sherluna Annisa Stefany Komala Tazkia Muchlisa Auliyaa Toli, Gabriella Tabita Utami, Rezki Aguswidya Veronika Simon Very Verdiansyah Wariyanti Mayang Sari Wimboadi, Rachmad Dessardi Yudha Prakasa Yusuf Saharuddin, Muhammad