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Journal : Policy

Performer, Reporter, and Marketer: Three Different Local Parliament Faces on Social Media Zailani Surya Marpaung; Anang Dwi Santoso
Policy & Governance Review Vol 3 No 3 (2019): September
Publisher : Indonesian Association for Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (732.88 KB) | DOI: 10.30589/pgr.v3i3.154

Abstract

Indonesian local parliaments have an image as a corrupt, closed, outdated, and unreachable institution in the public’s eyes. However, the parliaments have never tried to more actively developing policies which encourage active community participation. The recent adoption of social media by local parliaments seems to be a sign of the parliament’s willingness to encourage greater community contributions. However, little can be understood about the implications of these activities. Moreover, whether social media contributes significantly to community participation in local parliaments. The purpose of this study is to explore the use of social media by local parliaments. This study employed qualitative multiple case studies by conducting a content analysis on Facebook and Twitter in four local parliaments. This study found three faces of local parliaments on social media which are performers, reporters, and marketers. In general, there has been a willingness of local parliaments to become more transparent and participatory institutions. Nevertheless, the massive adoption of social media to promote more participatory democratic practices was conducted half-heartedly by the local parliaments. Practically, if local parliaments want to use social media to enchance their image, they must publish content that promotes openness such as online assembly and educative information.
Tweeting in Disaster Area: An Analysis of Tweets during 2016 Major Floods in Indonesia Anang Dwi Santoso
Policy & Governance Review Vol 1 No 3 (2017): September
Publisher : Indonesian Association for Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (294.327 KB) | DOI: 10.30589/pgr.v1i3.55

Abstract

Social media allows people in the disaster area to communicate disaster information, to the people outside the disaster area, more quickly and accurately. Unfortunately, there are limited researches that examine the use of Twitter by people in the disaster sites. This study aims to explore the use of Twitter by users in the disaster-affected areas. We use the feature of twitter geolocation, to separate information from inside and outside the disaster site. This research gives depiction about communication behavior of people in the affected disaster area, through social media. The result showed that people in disaster location use twitter to give first-hand report, coordinate rescue effort, provide help and express grief. In addition, by focusing on the affected area, Twitter used by lay people is usually found rather than other users. From the segment of time, the researcher finds a number of tweets that will increase each day. Users will share more information the days after rather, than the day of disaster. In practical term, this research explores the used of social media by the victims of disaster, which can encourage effective communication to people or group outside the location; theoretically, this research gives more detail understanding about shared information from the people in the disaster place.