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All Journal Indonesian Journal of Business and Entrepreneurship (IJBE) Dinasti International Journal of Education Management and Social Science Reswara: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmu Manajemen Terapan (JIMT) Community Empowerment Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Studi Akuntansi, Keuangan, dan Manajemen Jurnal Ilmu Multidisplin JURNAL ABDIMAS TRANSPORTASI & LOGISTIK Siber Journal of Transportation and Logistics Jurnal Pengabdian Masyarakat dan Penelitian Terapan Jurnal Sistem Transportasi & Logistik
Sita Aniisah Sholihah
Institut Transportasi Dan Logistik Trisakti, Jakarta, Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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SOSIALISASI PENCEGAHAN KERUSAKAN LINGKUNGAN DAN PROPERTI PADA MULTIMODA TRANSPORTASI MELALUI PENANGANAN BARANG BERBAHAYA YANG BAIK Rizaldy, Wynd; Suryobuwono, Abdullah Ade; Sholihah, Sita Aniisah; Marina, Sandriana; Agusinta, Lira
Reswara: Jurnal Pengabdian Kepada Masyarakat Vol 4, No 2 (2023)
Publisher : Universitas Dharmawangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46576/rjpkm.v4i2.2785

Abstract

Latar belakang dilakukannya sosialisasi ini karena kurangnya pengetahuan personel yang bekerja di industri transportasi dan logistik di area Jakarta, Bogor, Depok dan Bekasi (JABODETABEK) terkait penanganan barang berbahaya. Hal ini sesuai dengan pengamatan dari tim pengabdi sehingga perlu dilakukan pembinaan tentang penanganan barang berbahaya pada multi moda transportasi. Tujuan dari pengabdian kepada masyarakat ini adalah melakukan pencegahan bencana berupa kerusakan lingkungan dan properti pada multi moda transportasi melalui penanganan barang berbahaya sesuai dengan peraturan yang berlaku. Kegiatan pengabdian ini dilaksanakan pada tanggal 24 Juni 2021 ditujukan kepada mitra pengabdian yaitu pelaku moda transportasi sekaligus calon pembaca majalah report. Dialog dan diskusi melalui media daring merupakan metode yang dipilih dalam kegiatan sosialisasi ini. Kegiatan pengabdian ini menghasilkan peningkatan pemahaman masyarakat transportasi tentang pencegahan bencana melalui penanganan barang berbahaya yang sesuai dengan aturan berlaku sebesar 18,1% yaitu rata-rata pengetahuan pretest sebesar 59,41% dan posttest sebesar 77,5% terhadap 24 peserta yang berasal dari industri, lembaga pendidikan, dan umum
Rancangan Tata Letak Gudang Share Storage Distributor Cat dengan pendekatan Systematic layout planning Ahmad Zaenal Abidin; Sita Aniisah Sholihah; Olfebri Olfebri
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 4 (2026): Jurnal Ilmu Manajemen Terapan (Maret - April 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i4.8167

Abstract

Penelitian ini bertujuan merancang tata letak gudang barang jadi yang optimal dengan mengintegrasikan metode Systematic Layout Planning (SLP) dan Shared Storage. Hasil penelitian menunjukkan peningkatan efisiensi operasional yang signifikan, di mana waktu pemrosesan berkurang dari 25 menit menjadi 12 menit, mencerminkan peningkatan kecepatan proses lebih dari 50%. Temuan ini memvalidasi teori bahwa tata letak yang efektif mampu meminimalkan waktu tunggu (delay) yang berlebihan. Penerapan Shared Storage terbukti meningkatkan kapasitas gudang sebesar 40%, memungkinkan penyimpanan hingga 677 palet dari kapasitas awal 484 palet. Selain itu, reorganisasi ini berhasil mengurangi kesalahan pengiriman melalui penempatan strategis produk kategori A di area yang mudah dijangkau dan dekat dengan pintu akses (I/O). Prinsip ini secara efektif mempercepat siklus pengambilan dan pengiriman barang, sehingga meningkatkan daya saing perusahaan melalui alur transformasi material yang lebih lancar dan terorganisir.
Behaviour and Satisfaction Effects on User Loyalty within e-Procurement of National Oil Firms Purbanuara Parlindungan; Lim Sanny; Sita Aniisah Sholihah; Nofrisel Nofrisel; Zaroni Zaroni
Studi Akuntansi, Keuangan, dan Manajemen Vol 5 No 2 (2025): Oktober
Publisher : Penerbit Goodwood

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/sakman.v5i2.5524

Abstract

Purpose: This study aims to analyze the effects of Application Ease of Use, Digital Service Quality, and Digital Information Quality on User Behavior, User Satisfaction, and User Loyalty in National Upstream Oil and Gas Companies. It also examines the mediating roles of User Behavior and User Satisfaction in influencing loyalty. Research Methodology: A quantitative approach was used with the SmartPLS 4 analysis tool to analyze the data. Data were collected from 296 respondents across 15 upstream oil and gas companies in Indonesia, selected through purposive sampling based on Slovin’s formula. The analysis employed the Structural Equation Modeling (SEM-PLS) technique to test the direct and indirect effects of the study variables. Results: The findings revealed that Ease of Use and Digital Service Quality significantly influenced both user behavior and satisfaction. Digital Information Quality does not significantly affect User Behavior but has a strong impact on User Satisfaction. Furthermore, User Behavior and User Satisfaction significantly enhance User Loyalty, confirming their mediating roles. Conclusions: Ease of Use and Service Quality are critical determinants of user engagement and loyalty, whereas Digital Information Quality primarily strengthens satisfaction. Limitations: This study focused only on upstream oil and gas companies in Indonesia and used cross-sectional self-reported data, which may limit causal interpretation. Contribution: This study enriches digital loyalty theory by highlighting how behavioral and satisfaction factors mediate the impact of digital quality dimensions on user loyalty in industrial digital systems.
Development of a Biomass Supply Chain Model for Renewable Energy: Preparing for the Green Economy Aang Gunawan; Abdullah Ade Suryobuwono; Sita Aniisah Sholihah
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5834

Abstract

Indonesia faces a significant gap in achieving its New and Renewable Energy (NRE) mix target of 23% by 2025. The biomass co-firing program in existing coal-fired power plants (CFPPs) has emerged as a flagship strategy for PT PLN (Persero) to accelerate this transition. However, the program's success is jeopardized by fundamental challenges within the biomass supply chain. The current supply chain is characterized by a fragmented, point-to-point model that has proven inefficient and gives rise to systemic issues, including high logistics costs, supply uncertainty, and a failure of upstream quality control, exemplified by sawdust moisture content frequently exceeding 45%. This research aims to (1) empirically analyze the weaknesses of the existing supply chain at four major CFPPs in Java, (2) design an optimized supply chain framework using a hub-and-spoke model, and (3) develop a techno-economic model for standardizing transportation tariffs. The research methodology integrates field surveys with quantitative modeling, employing a Vehicle Operating Cost (VOC) approach based on Minister of Transportation Regulation No. 60 of 2019 as the foundation for a cost simulator. The analysis confirms that the current point-to-point model is uneconomical due to extreme travel distances (up to 380 km), low asset utilization (50% load factor), and misaligned incentive structures. The proposed hub-and-spoke model is designed for hubs to function as centers for aggregation, pre-processing (drying, densification), quality control (in accordance with SNI 8675:2018), and buffer stocking. The VOC simulation validates the economic feasibility of this model, demonstrating significant cost savings through economies of scale (use of large-capacity trucks) and route optimization. This study concludes that the adoption of a hub-and-spoke model is a strategic prerequisite for the sustainability of the co-firing program. Policy recommendations include the implementation of a pilot project, the restructuring of procurement contracts based on the VOC model, and government incentives for hub development.
Pendekatan Pendidikan Untuk Meningkatkan Kepercayaan Diri Anak Migran Indonesia di Malaysia Siti Maemunah; Yuliantini Yuliantini; Mustika Sari; Sita Aniisah Sholihah; Okin Ringan Purba
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 4 No. 2 (2026): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (April- Juni 2026)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v4i2.2004

Abstract

Pendidikan sangat penting dan membantu membentuk perilaku dan karakter anak, yang pada gilirannya membangun kepercayaan diri anak menjadi lebih baik. Namun, anak-anak dari keluarga migran Indonesia yang tinggal di Malaysia tanpa dokumentasi yang tepat sering kesulitan mendapatkan akses ke sekolah formal. Tujuan dari proyek pengabdian masyarakat ini adalah untuk membantu anak-anak migran ini mendapatkan lebih banyak kepercayaan diri melalui pendidikan. Kegiatan ini menggunakan pendekatan literature review dan diskusi yang mendorong anak-anak untuk mengajukan pertanyaan dan berbagi pemikiran. Penelitian ini menggunakan literature yang mengintegrasikan teori pendidikan, psikologi perkembangan, dan studi migrasi untuk menganalisis bagaimana pendekatan pendidikan tertentu dapat meningkatkan kepercayaan diri anak-anak migran Indonesia di Malaysia. Hasilnya menunjukkan bahwa program pendekatan pendidikan tersebut menarik dan berhasil dalam meningkatkan pengetahuan dan kepercayaan diri, membantu anak-anak bergerak menuju masa depan yang lebih baik.
Assessing Customer Satisfaction of Halal Inspection Institutions Using Servqual-AHP for Halal Logistics Certification in Jabodetabek Wynd Rizaldy; Prasadja Ricardianto; Sita Aniisah Sholihah; Bagus Sumargo; Nor Aida Abdul Rahman; Rizki Eri Utomo
Indonesian Journal of Business and Entrepreneurship Vol. 12 No. 2 (2026): IJBE, Vol. 12 No. 2, May 2026
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.12.2.309

Abstract

Background: Halal logistics research in Indonesia is critical to ensure compliance with Islamic principles, enhance product safety and quality, and support business actors in the food, pharmaceutical, and manufacturing sectors to meet growing domestic and international demand. Currently, only 11% of logistics companies in Indonesia are halal-certified, indicating limited readiness to support halal supply chains by the end of 2024. High certification costs, complex procedures, and lengthy approval processes are key barriers.Purpose: This study develops a service quality analysis-analytical hierarchy process (SERVQUAL-AHP) model to strengthen halal policy and standardization in Halal Inspection Bodies (LPH) located in the Jakarta, Bogor, Depok, Tangerang, and Bekasi (JABODETABEK) regions, in accordance with Law No. 33 of 2014 on Halal Product Assurance (JPH). aligning with Law No. 33 of 2014 on JPH.Design/methodology/approach:  Using a mixed-method approach with 77 logistics business actors and five experts. This study applies SERVQUAL, Importance Performance Analysis (IPA), and the AHP to identify service priorities and measure customer satisfaction using the Customer Satisfaction Index (CSI) at LPH.Findings/Result: The results highlight priority areas for service improvement and indicate a high level of customer satisfaction, suggesting strong potential to further enhance the service quality of LPH in the JABODETABEK regionConclusion: The study concludes that improving halal logistics certification To improve the quality of services at LPH, both responsiveness and assurance must be strengthened, particularly through secure digital systems and complete documentation. The findings also contribute theoretically by demonstrating the integration of SERVQUAL, IPA, AHP, and the CSI as a structured framework for evaluating and prioritizing service quality improvements in halal-certified services. Although the CSI is already high (CSI = 89%), the presence of SERVQUAL gaps is −0,19 indicates the need for continuous improvement to fully meet customer expectations.Originality/value (State of the art): Previous studies on halal logistics mainly focus on food products and general logistics performance, while research on the service quality of halal logistics certification is limited. This study fills this gap by developing an integrated SERVQUAL–AHP model to evaluate service quality, prioritize improvements, and measure the CSI in halal logistics certification services provided by LPH in Indonesia. Keywords: SERVQUAL, halal logistics, customer satisfaction, certification, complexity
Mapping for Halal Certification Process Optimization in the Context of Logistics Companies in Indonesia Wynd Rizaldy; Prasadja Ricardianto; Sita Aniisah Sholihah; Bagus Sumargo
Jurnal Ilmu Multidisiplin Vol. 3 No. 4 (2025): Jurnal Ilmu Multidisplin (Januari-Maret 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v3i4.2037

Abstract

This study aims to map for Halal Certification process optimization in the context of logistics companies in indonesia through LPPOM MUI (Institute for the Assessment of Food, Drugs and Cosmetics of the Indonesia Ulema Council) qq (Qualitate Qua) BPJPH (Halal Product Assurance Agency) in the issuance of halal logistics certificates. This study uses a mix method using 2 stages that the researcher calls the SD (Systematic and Dynamics) Model, starting with the initial stage in the form of a qualitative approach with literature review on several reputable journal databases through SLR Analysis (Systematic Literature Review) with the results of 38% or 27 out of 71 articles in Scopus journals and the theory used to form variables and indicators. Furthermore, using System Dynamics Analysis assisted by Vensim software, a research model was obtained that was displayed with CLD (Causal Loop Diagram) and SFD (Stock Flow Diagram).
Pengukuran Kinerja Rantai Pasok Produk Vaksin Hewan Menggunakan Metode Supply Chain Operation Reference (SCOR) pada Perusahaan Manufaktur Vaksin Hewan Reidian Panji Gumilar; Sita Aniisah Sholihah; Prasadja Ricardianto Ricardianto; Sri Rahardjo; Abdullah Ade Suryobuwono
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 5 (2026): Jurnal Ilmu Manajemen Terapan (Mei - Juni 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Perusahaan yang diteliti merupakan produsen vaksin dan obat hewan dengan produk biologis yang sangat sensitif terhadap suhu dan penanganan. Peningkatan jumlah konsumen dan luasnya wilayah distribusi menuntut pemenuhan permintaan secara tepat waktu dan sesuai mutu, namun perusahaan masih menghadapi kendala pada peramalan permintaan dan pengiriman yang memicu retur produk jadi. Penelitian ini bertujuan mengukur kinerja rantai pasok produk vaksin hewan pada perusahaan tersebut menggunakan model Supply Chain Operations Reference (SCOR) yang diintegrasikan dengan Analytical Hierarchy Process (AHP) untuk pembobotan dan normalisasi Snorm De Boer untuk penyetaraan skala. Sebanyak sebelas indikator kinerja yang tervalidasi dipetakan pada proses Plan, Source, Deliver, dan Return serta atribut reliability, responsiveness, cost, dan asset. Hasil penelitian menunjukkan nilai agregat kinerja rantai pasok sebesar 84,94 yang termasuk kategori Good. Proses pengiriman, khususnya Order Fulfillment Lead Times by Company (33,33; Poor), mencatat skor terendah sehingga menjadi prioritas perbaikan. Temuan ini menegaskan bahwa sistem pengukuran kinerja yang berkelanjutan dapat menjadi dasar penentuan strategi perbaikan yang optimal.  
Rethinking Freight Transport: A Systemic Policy Model for Curbing Over Dimension Over Load (ODOL) in Indonesia Edi Abdurachman; Abdullah Ade Suryobuwono; Sita Aniisah Sholihah; Lis Lesmini
Siber Journal of Transportation and Logistics Vol. 3 No. 3 (2025): (SJTL) Siber Journal of Transportation and Logistics (October - December 2025)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v3i3.565

Abstract

The persistent challenge of Over Dimension Over Load (ODOL) violations in Indonesia's freight transport system poses critical threats to road infrastructure integrity, traffic safety, and economic efficiency. Despite regulatory frameworks established through Ministry of Transportation directives, enforcement remains fragmented, and compliance rates remain alarmingly low. This study develops an integrated multimodal transportation policy model employing Soft Systems Methodology (SSM) to address systemic ODOL violations through coordinated stakeholder engagement, technology-enabled enforcement, and strategic modal integration. Drawing on comprehensive analysis of 100+ peer-reviewed publications (2020-2025), international regulatory standards, and empirical enforcement data, this research constructs a holistic framework that transcends traditional command-and-control approaches. The proposed model integrates Weigh-In-Motion (WIM) technology deployment, port-gate digital integration systems, progressive sanction mechanisms calibrated to infrastructure damage externalities, and multimodal freight corridor development. Through SSM's seven-stage methodology, the study maps complex stakeholder interactions among government agencies, transport operators, infrastructure managers, and enforcement authorities, revealing systemic bottlenecks and leverage points for policy intervention. Empirical evidence from Abu Dhabi demonstrates 61% overload prevalence in unregulated environments, while Indonesian enforcement unit performance evaluations expose critical gaps in inter-agency coordination and enforcement capacity. The research proposes a phased nationwide implementation strategy encompassing governance architecture establishment, targeted enforcement pilots in high-risk corridors, sanction calibration linked to quantified road damage costs, and complementary modal shift incentives. This SSM-informed policy model offers actionable pathways for Indonesia to achieve Zero ODOL objectives while maintaining freight system efficiency and stakeholder viability, contributing theoretical advancement in systems-based transportation governance and practical frameworks for developing-country freight policy reform.
Pemberdayaan Pelaku Usaha Jasa Distribusi Melalui Sertifikasi Logistik Halal Dengan Sistem Pelacakan Halal Berbasis Block Chain Sita Aniisah Sholihah; Wynd Rizaldy; Librita Arifiani
Jurnal Pengabdian Masyarakat dan Penelitian Terapan Vol. 4 No. 2 (2026): Jurnal Pengabdian Masyarakat dan Penelitian Terapan (April- Juni 2026)
Publisher : Greenation Publisher & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jpmpt.v4i2.2204

Abstract

Indonesia sebagai negara dengan populasi muslim terbesar di dunia memiliki tantangan nyata dalam implementasi regulasi Jaminan Produk Halal (JPH) di sektor logistik. Sebanyak 82,5% dari sekitar 3.500 perusahaan logistik di Indonesia belum memiliki sertifikasi halal, padahal kewajiban JPH berlaku menyeluruh berdasarkan UU No. 33 Tahun 2014 dan PP No. 39 Tahun 2021. Program Pengabdian kepada Masyarakat (PKM) ini bertujuan meningkatkan kapasitas pelaku usaha jasa distribusi yang tergabung dalam Asosiasi Halal Logistik Indonesia (AHLI) melalui tiga intervensi terintegrasi: pelatihan manajemen sertifikasi halal, penyuluhan standar operasional logistik halal, dan penerapan sistem pelacakan halal berbasis kode QR. Efektivitas program diukur menggunakan metode Normalized Gain (N-Gain). Hasil menunjukkan nilai Pre-Test rata-rata 71,11 dan Post-Test rata-rata 89,44. N-Gain aspek produksi (SOP dan pelacakan) sebesar 63 (cukup efektif) dan N-Gain aspek manajemen (prinsip dan sertifikasi halal) sebesar 73 (cukup efektif). Seluruh peserta (100%) memperoleh kompetensi sebagai Penyelia Halal. Luaran program mencakup modul pelatihan, draf SOP logistik halal, dan prototipe sistem pelacakan berbasis QR. Program ini membuktikan bahwa intervensi holistik yang menyentuh aspek manajerial, operasional, dan teknologi secara simultan efektif mempercepat kesiapan sertifikasi halal pada usaha jasa distribusi berskala kecil-menengah.
Co-Authors Aang Gunawan Abdullah Ade Suryobuwono Abdullah Ade Suryobuwono Afriliani, Desri Agusinta, Lira Ahmad Zaenal Abidin Alvionita, Nabila Andy Maulana Arhab, Abiyyu Arifa’i, Achmad Muhyidin Ayutia, Yolla Azizi, Dimas Akbar Badri, Avelya Keysha Bagus Sumargo Bagus Sumargo Bijaksana, Gena Bimarso, Wahyono Chamsudi, Danie Hayam Edi Abdurachman Edi Abdurachman Elly Adriani Sinaga Euis Saribanon, Euis Faizza, Fatimah Nur Ferdiansyah, Anton Firmansyah, Iqbal Fitrina, Rehani Gholiyah, Salsabila Grets, Egi Sirasj Haniyah, Nadaa Herdian, Tedy Hutabarat, Lisva Monang Jonathan Jonathan Kania, Dinar Librita Arifiani Lim Sanny Lis Lesmini Luluk Fauziah Mada, Danie Hayam Maulana, Andy Mudjiardjo, Mudjiardjo Muhammad Rifni, Muhammad Mustika Sari Nofrisel Nofrisel Nofrisel, Nofrisel Nor Aida Abdul Rahman Noviansyah, Denny Okin Ringan Purba Oktaviany, Intan Olfebri Poncotoyo, Wahyu Ponto, Karen Nevia Abigail Prasadja Ricardianto Prasadja Ricardianto Prasadja Ricardianto Ricardianto Prasadja Ricardianto, Prasadja Prima Widyanto Purbanuara Parlindungan Sitorus Puspita, Sesaria Mardhiani Rachma Puspitsa, Sesaria Mardhiani Rachma Putri, Azruri Asmara Raga, Paulus Reidian Panji Gumilar Rizki Eri Utomo Sandriana Marina Saputra, Rizqi Saputri, Yunia Eka Sarinah Sihombing Sesaria Mardhiani Rachma Siti Maemunah Situmorang, Johan Kiara Sri Rahardjo Sundoro, Oni Yudo Suryobuwono, Abdullah Ade Tatianan, Yana Wahyu Poncotoyo Wiguna, Esa Setia Wynd Rizaldy Wynd Rizaldy Wynd Rizaldy Yasir, Angel Farahnia Yuliantini Yuliantini Zahra, Rizty Aulia Zain, Muammar Fuad Zaroni Zaroni