Claim Missing Document
Check
Articles

Managing Conflict and Negotiation in the Workplace: A Systematic Review of Strategies, Employee Psychology, and Leadership Heni Hernawati; Janah Sojanah
Journal of Management Studies and Development Vol. 5 No. 01 (2026): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56741/IISTR.jmsd.001974

Abstract

Conflict and negotiation are key dynamics in modern organizations that influence the quality of working relationships, the effectiveness of collaboration, and the sustainability of performance. This study aims to synthesize the latest empirical findings on the relationship between conflict and negotiation through a Systematic Literature Review (SLR) approach based on the PRISMA guidelines. A search of the Scopus database for publications from 2020 to 2025 yielded 1,030 initial articles, which were gradually selected until 10 core articles were selected that integrated conflict and negotiation in an organizational context. Descriptive and thematic analyses were conducted to answer three research questions: (RQ1) the influence of conflict and negotiation strategies on the effectiveness of conflict resolution; (RQ2) the role of emotional and psychological factors in shaping employee behavior; and (RQ3) the influence of social identity, organizational culture, and leadership support on conflict dynamics. The results of the study show three main findings: collaborative strategies are more effective than competitive strategies; psychological factors such as mindfulness and emotional intelligence significantly influence employee responses; and professional identity, organizational culture, and supervisor support play an important role in preventing conflict escalation and increasing the success of negotiations.
Halal Entrepreneurship Intention among Muslim Students: The Mediating Role of Attitude, Risk-Taking Propensity, and Self-Efficacy Iskandar Iskandar; Pupu Saeful Rahmat; Sri Mulyati; Juliana Juliana; Asep Miftahuddin; Janah Sojanah; Shafinar Ismail; Inomjon Qudratov
Indonesian Journal of Halal Research Vol. 8 No. 1 (2026): February
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijhar.v8i1.51983

Abstract

Promoting halal businesses become urgent, as the global halal economy is projected to exceed USD 5 trillion by 2030, and Indonesia is of key contributor. However, despite the high entrepreneurial intention among university students, their participation in halal business activities is comparatively low. This study aims to examine the influence of religiosity on halal entrepreneurial intention in Indonesian Muslim students. Entrepreneurial attitudes, risk-taking propensity, and self-efficacy are considered as mediating variables between religiosity and halal entrepreneurial intention. Data were collected from 378 Muslim students at 47 private universities in West Java and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The structural model explained the variance in halal-based entrepreneurial intentions, with an R-squared of 0.654, indicating that religiosity and the mediator variables together explain approximately 65.4% of the variance in entrepreneurial intentions. The direct path coefficient demonstrates that religiosity significantly affects entrepreneurial attitudes (β = 0.606, p = 0.000), risk-taking propensity (β = 0.591, p = 0.000), self-efficacy (β = 0.653, p = 0.000), and intention to engage in halal entrepreneurship (β = 0.293, p = 0.000). All three mediating paths are statistically significant, with self-efficacy and entrepreneurial attitudes showing the strongest indirect effects (β = 0.156 each), followed by risk-taking propensity (β = 0.091). These results show that self-efficacy is the most influential factor, suggesting that higher religiosity is associated with greater self-confidence, moral resilience, and motivation for running a business in accordance with sharia principles. These findings extend the Theory of Planned Behavior (TPB) into an Islamic context and have implications for universities and policymakers in designing halal entrepreneurship education.
Artificial Intelligence, Employee Performance, and Career Development: A Mechanism-Based Systematic Review and Integrative Framework Achmad Mudakir; Janah Sojanah; Rofi Rofaida
Indonesian Journal of Islamic Economics and Finance Vol. 6 No. 1 (2026)
Publisher : Institut Agama Islam Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/ijief.v6i1.9802

Abstract

Workplace adoption of artificial intelligence (AI) has accelerated sharply, yet research examines its effects on employee performance and on career development separately, leaving the connecting mechanisms unmapped. This study synthesizes how AI shapes both outcomes simultaneously and the conditions governing the direction of its effects. Following PRISMA 2020 and combining the CIMO and PEO frameworks, a Scopus search retrieved 195 documents, of which 63 studies (2019–2025; 6,889 respondents) met eligibility and quality-appraisal criteria (JBI; ROBIS); findings were integrated through thematic synthesis. The literature proves data-rich but framework-poor: 81.0% of studies lack an explicit theoretical anchor and 71.4% treat AI as monolithic. Four performance pathways (skill enhancement, motivational, knowledge augmentation, stress–threat) and three career-pathway clusters emerge, with trust in AI, AI literacy, and supervisory support determining whether AI augments or disrupts; the same exposure can produce opposite effects. The study proposes a provisional integrative framework linking the two domains through career adaptability and outlines six priority research directions for HRM theory, practice, and policy in developing economies.
The Influence of Entrepreneurial Leadership on the Performance of ngineering SMEs Mediated by Interpersonal Communication and Entrepreneurial Characteristics Nandang Nandang; Disman; Janah Sojanah; Hady Siti Hadijah
Eqien - Jurnal Ekonomi dan Bisnis Vol 15 No 01 (2026): Journal Ekonomi dan Bisnia
Publisher : Fakultas Ekonomi dan Bisnis Universitas Islam DR KH EZ Mutaqien

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34308/eqien.v15i01.2430

Abstract

The study aims to analyze the effect of entrepreneurial leadership on SME performance, evaluate the mediating role of interpersonal communication, and assess the contribution of entrepreneurial characteristics in strengthening the relationship between leadership and performance. A quantitative approach with an explanatory survey design was employed, with data collected through questionnaires distributed to owners, managers, or leaders of engineering SMEs in Karawang Regency and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to examine both direct and indirect relationships among variables. The findings indicate that entrepreneurial leadership has a significant influence on entrepreneurial characteristics, which subsequently mediate the effect of leadership on SME performance, while interpersonal communication contributes positively to performance but is not proven to mediate the relationship between leadership and performance. Entrepreneurial characteristics are identified as the dominant factor in improving SME performance. Theoretically, this study reinforces the central role of entrepreneurial characteristics in the mechanism linking leadership and performance, while practically, the findings provide a foundation for the development of training programs, mentoring strategies, and capacity-building initiatives aimed at enhancing competitiveness, innovation, and business sustainability of SMEs in the engineering sector.
EMPLOYEE ENGAGEMENT AS A MEDIATING MECHANISM BETWEEN PERCEIVED ORGANIZATIONAL SUPPORT AND JOB PERFORMANCE IN THE DIGITAL WORKPLACE: A SYSTEMATIC LITERATURE REVIEW Sentani, Millenda Rezkya; Sojanah, Janah; Setiawan, Yana
Jurnal Manajemen Terapan dan Keuangan Vol. 15 No. 03 (2026): Jurnal Manajemen Terapan dan Keuangan (On Proses)
Publisher : Program Studi Manajemen Pemerintahan dan Keuangan Daerah Fakultas Ekonomi dan Bisnis Universitas Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22437/jmk.v15i03.58896

Abstract

Abstrak Penelitian ini bertujuan untuk menganalisis peran Employee engagement sebagai mekanisme mediasi dalam hubungan antara Perceived Organizational Support dan Job Performance pada konteks digital workplace. Penelitian ini menggunakan pendekatan Systematic Literature Review (SLR) dengan mengacu pada pedoman PRISMA 2020. Proses identifikasi dan seleksi literatur pada basis data Scopus, Web of Science, dan Google Scholar menghasilkan 28 artikel yang memenuhi kriteria inklusi dan dianalisis menggunakan pendekatan tematik. Hasil penelitian menunjukkan bahwa Perceived Organizational Support secara konsisten berpengaruh positif terhadap Employee engagement  , dan Employee engagement selanjutnya berpengaruh positif terhadap Job Performance. Employee engagement juga terbukti berperan sebagai variabel mediasi yang menjelaskan hubungan antara Perceived Organizational Support dan Job Performance, khususnya pada konteks kerja remote dan hybrid. Penelitian ini memperkuat relevansi Social Exchange Theory dan model Job Demands-Resources dalam konteks digital workplace, sekaligus memberikan implikasi praktis bagi organisasi dalam merancang strategi dukungan sumber daya manusia yang adaptif. Kata kunci: Perceived Organizational Support; Employee engagement  ; Job Performance; Digital Workplace; Systematic Literature Review.
The Influence of Service Quality on Employee Performance in the PSMA Sector at the West Java Provincial Education Office. Karen Laura; Janah Sojanah; Rasto Rasto; Yosep Hernawan; Mardiman Mardiman
Amkop Management Accounting Review (AMAR) Vol. 6 No. 2 (2026): July - Desember
Publisher : Sekolah Tinggi Ilmu Ekonomi Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/amar.v6i2.3851

Abstract

This study was motivated by the inconsistency in employees’ work target achievement within the PSMA Division of the West Java Provincial Education Office, which is presumed to be associated with the suboptimal implementation of both internal and external service standards. The study aims to empirically examine the extent to which perceived service quality influences employee performance in the organization. An explanatory quantitative approach was employed, involving all 41 employees through a census sampling technique. Data were collected using a five-point Likert scale questionnaire that had demonstrated satisfactory validity and reliability. The data were analyzed using descriptive statistics and simple linear regression with the assistance of SPSS software. The findings reveal that service quality has a positive and significant effect on employee performance (β = 0.330, p = 0.020), with a coefficient of determination of 55.3%. Descriptive analysis further indicates that service quality is perceived at a very high level (mean = 4.31), while employee performance is categorized as high (mean = 4.17). These findings suggest that improving and standardizing service quality can serve as an important mechanism for enhancing employee productivity and organizational performance within public sector institutions.
The Mediating Role of Work Environment in the Relationship between Visionary Leadership and Employee Performance: Evidence from Public Health Offices in West Java, Indonesia Abdulah Mubarok Dadang; Imas Purnamasari; Disman Disman; Janah Sojanah
Sharia Economic and Management Business Journal (SEMBJ) Vol. 7 No. 2 (2026): Sharia Economic and Management Business
Publisher : Yayasan Darussalam Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62159/sembj.v7i2.2039

Abstract

Background: Digital transformation in Indonesian public health governance has placed new demands on employee performance at District/City Health Offices. Despite growing evidence on leadership-performance linkages, the specific mechanism through which visionary leadership shapes employee performance via work environment in Indonesian public health organizations remains empirically underexplored. This study investigates the mediating role of work environment in the relationship between visionary leadership and employee performance. Method: This quantitative cross-sectional study surveyed 180 Standard Minimum Service program managers across 27 District/City Health Offices in West Java Province using proportionate stratified random sampling. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS 3.0, testing three hypotheses regarding visionary leadership, work environment, and employee performance relationships. Results: All three hypotheses were supported. Visionary leadership demonstrated a very strong direct effect on work environment (β=0.916, t=43.512, p=0.000), and work environment significantly influenced employee performance (β=0.439, t=2.854, p=0.016). The indirect mediation path was significant (β=0.402, t=2.798, p=0.005), confirming full mediation. The direct effect of visionary leadership on performance was not significant (β=0.183, p=0.239), establishing that work environment is the necessary conduit for leadership's performance impact. Conclusion: Visionary leadership increases employee performance exclusively through the creation of a conducive work environment, not through direct supervision. Health office leaders should prioritize investments in technology infrastructure, collaborative organizational climate, and supervisor support systems. These findings align with Islamic management principles of amanah (trustworthiness), tabligh (communicative vision), and ta'awun (mutual cooperation).
Digital Technology Literacy as a Mediator between Visionary Leadership and Employee Performance in Local Health Offices: Evidence from West Java, Indonesia Dadang, Abdulah Mubarok; Disman, Disman; Senen, Syamsul Hadi; Sojanah, Janah; Purnamasari, Imas
Jurnal Manajemen Pelayanan Publik Vol 10, No 2 (2026): Jurnal Manajemen Pelayanan Publik
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jmpp.v10i2.68776

Abstract

Digital transformation in public services requires adequate digital technology proficiency among employees, yet competency gaps remain a persistent challenge within Indonesian health offices. This study examines the role of digital technology literacy as a mediator between visionary leadership and employee performance. Using a quantitative cross-sectional design, data were collected from 180 managers of the Minimum Service Standard (SPM) program across 27 district and city health offices in West Java, selected through proportional stratified random sampling based on office size. Data were analyzed using SPSS 20 and SmartPLS 4.0 (PLS-SEM). The results show that visionary leadership significantly influences digital technology literacy (β = 0.619, p < 0.001), digital technology literacy significantly and positively influences employee performance (β = 0.570, p < 0.001), and digital technology literacy partially mediates the relationship between visionary leadership and employee performance (β = 0.353, p < 0.001), with a mediation ratio (VAF) of 75.8%. These findings offer theoretical implications through the integration of TAM, Social Cognitive Theory, and Transformational Leadership Theory, as well as practical implications for designing visionary-leadership-based digital literacy programs in the public health sector.
Co-Authors Aam Rachmat Mulyana Abdulah Mubarok Dadang Achmad Mudakir Ade Sobandi Ade Sobandi Ade Sobandi, Ade Adman, Adman Agista Pahlana Islammilyardi Alfy, Riadh Amelia, Ferli Amir Machmud, Amir Apriyani, Merrysha Auliadara, Nurul Bayu Indra Setia Budi Santoso Budi Santoso Burhanudin, Moch Aziz D. Disman, D. Dadang, Abdulah Mubarok Deddy Mulyana Deddy Mulyana Dede Yusuf Maulana Dessy Marlina Devi Andriani Dhyah Mutmainnah Dhyah Mutmainnah Disman Disman Disman, Disman Dwi Budi Santoso Dyhah Mutmainnah Eeng Ahman Eeng Ahman, Eeng Endang Supardi, Endang Faradina, Vidya Dwi Febri Rachmawati, Febri Firda Maulani Lestari Hadi, Indah Asmarani Hady Siti Hadijah Hady Siti Hadijah Hanisa Sismaya Lestari, Hanisa Sismaya Hari Mulyadi, Hari Hasanah, Meilita Nur Heni Hernawati Hilmiyanti, Finia Iman Sidik Nusannas Imas Purnamasari Inomjon Qudratov Iqbal Lhutfi Iskandar Iskandar Juliana Juliana Karen Laura Kodri Kodri Koku Dabi, Rowland Seyram Kusnendi, Kusnendi Liyya Hernawati M. Arief Ramdhany Mardiman Mardiman Mia Sumiasih Mauludiana Miftahuddin, S.Si.,MAB., asep Muhammad Iqbal Rezky muji Rahayu Mulyana, Aam Rachmat Nadya Bella Permata Nandang Navik Istikomah Nono Supriatna Nugraha Nugraha Pangestu, Erry pratama, sony Pupu Saeful Rahmat, Pupu Saeful Putra, Maidy Pratama Zazali Raden Fitri Karina Suryadhiningrat Rahmad, Abdul Rasto Rasto Rasto, Rasto Rd. Dian Herdiana Utama, Rd. Dian Herdiana Rivan Sumara, Andry Rizki Maulana Rachman Rofi Rofaida Rofi Rofaidah Rosalina, Eneng Seli Salman Imbari Saptono Kusdano Waskito Sari, Ajeng Purnama Sentani, Millenda Rezkya Shafinar Ismail Siregar, Alfi Syahrah Siti Maliah Rosmaniah Sitorus, Wenny Irawaty Sri Mulyati Suwatno Suwatno Syamsul Hadi Senen, Syamsul Hadi Syarif Hidayat Tjutju Yuniarsih, Tjutju Yana Setiawan Yosep Hernawan