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All Journal JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Jurnal Ilmiah Manajemen Kesatuan Jurnal Ilmu Manajemen Terapan (JIMT) Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Jurnal Manajemen Bisnis Transportasi dan Logistik JURNAL ABDIMAS TRANSPORTASI & LOGISTIK
Haris Haris, Haris
Institut Transportasi Dan Logistik Trisakti
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Social Sciences Transportation Other

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Influence of Product Packaging Quality and Delivery Time on Consumer Satisfaction PT J&T Express Agent DKI Jakarta East Jakarta Region Aprianto, Vito Rimbo; Habibie, Fajar; Haris, Haris; Ozali, Imam
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol. 9 No. 1 (2023): Juni
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v9i1.1214

Abstract

This study aims to determine the effect of product packaging quality and delivery time on the consumer satisfaction of PT. J&T Express agent DKI Jakarta in the East Jakarta area. The population in this study is 300,000 consumers of J&T agent DKI Jakarta in the East Jakarta area, with a sample of 100 consumers based on the Slovin formula and use the random sampling. This study uses primary data with data collection methods through questionnaires distributed to 100 respondents. Data analysis technique using multiple linear regression analysis and using the SPSS version 26.0 program. The results show that the quality of packaging has a positive and significant effect on consumer satisfaction, with a regression coefficient 0.405 and a significant value of 0.000. Ontime delivery has a positive and significant effect on consumer satisfaction with a regression coefficient value of 0.437 and a significant 0.000.
Impact of Business Risk and Capital Structure on the Growth of the Sea Transportation Companies Lesse, Johan; Arubusman, Dian Artanti; Agusinta, Lira; Octora, Theresye Yoanyta; Purba, Okin Ringan; Purwoko, Harry; Haris, Haris
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol. 11 No. 2 (2024): Juli
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v11i2.1272

Abstract

The research aims to know and analyze the impact of business risk and capital structure on the growth of sea transportation companies listed on the Indonesia Stock Exchange in 2016-2020. Some of the problems encountered in this study, among others, namely, high business risk can reduce company growth, high capital structure can reduce company growth and also high debt to shipping companies can lead to difficulties in determining the composition of capital structure. Path analysis is used to test the hypothesis proposed in this study by using the Partial Least Square application. The total sample of 45 consisted of nine companies with a five-year observation period taken by purposive sampling technique. The results showed: business risk has no impact on firm growth, capital structure has no direct impact on company growth, business risk has a positive and significant direct impact on capital structure, and business risk does not directly impact company growth through capital structure mediation. The study concludes that business risk positively impacts capital structure, so the declining capital structure decreases business risk.
Edukasi Penciptaan Layanan Ramah Petugas Satpol PP Untuk Membangun Disiplin Protokol Kesehatan Masyarakat Prasidi, Abi; Haris, Haris; Salehati, Nurun Ala
Jurnal Abdimas Transportasi & Logistik Vol. 4 No. 1 (2024): April
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.atl.v4i1.2388

Abstract

The low discipline of some individuals in implementing health protocols during the pandemic has become a challenging task for the Civil Service Police Unit (Satpol PP). The indifferent and unconcerned attitude in heeding health protocols makes the enforcement process not conducive and has implications for officers' low level of patience. This community service activity aims to provide education on friendly service as a solution to changing the behavior of some Satpol PP officers who are unfriendly into a friendly unit in the eyes of the public. The activity was implemented at the DKI Pemda office, located in Petogogan, Kebayoran Baru District, South Jakarta, involving twenty members, all male. The educational method was implemented in two ways: material presentation and direct field practice. The results of this education can change the mindset of regional apparatuses who are considered arrogant to officers who have a spirit of service to the community. This activity can be a reference to continue from friendly service to excellent service.
Comparative Study of Regional Development Before and After The Trans Sumatera Toll Road (Case Study Lampung Province) Haris Haris; Rully Indrawan; Juliater Simarmata; Zulfa Fitri Ikatrinasari
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2679

Abstract

The Central Statistics Agency (BPS) records that the economic growth in Lampung Province has experienced a lower growth rate compared to the national economic growth. This condition is exacerbated by the lack of development in existing infrastructure, especially provincial roads that have suffered severe damage. In this context, the provision of toll road infrastructure becomes crucial in regional development as it serves as a means to facilitate and support community activities. This study aims to analyze the differences in the Gross Regional Domestic Product (GRDP) of transportation and warehousing, tourism, agriculture, forestry and fisheries, Regional Original Income (PAD), and economic growth of districts in Lampung Province before and after the existence of the Trans-Sumatra Toll Road. The research method used is a quantitative approach using five variables, namely Transportation and Warehousing, Tourism, Agriculture, Forestry and Fisheries, Regional Original Income, and Economic Growth. Secondary data related to these variables were collected, especially those related to transportation and warehousing, tourism, agriculture, forestry and fisheries, regional original income, and economic growth. The study involved six Districts/Cities in Lampung Province traversed by the Trans-Sumatra Toll Road, namely South Lampung, Central Lampung, Mesuji, Pesawaran, Tulang Bawang, and West Tulang Bawang. Observation samples were collected for 4 years before and 4 years after the existence of the Trans-Sumatra Toll Road for the period 2015-2022. The collected data was then processed using SPSS Ver. 26 software. The results of the study indicate that the existence of the Trans-Sumatra toll road in several districts of Lampung Province has a significant impact on various economic sectors and Regional Original Income (PAD). The presence of significant average differences indicates that the Trans-Sumatra toll road has had a considerable impact on the economic sector and Regional Original Income in the mentioned districts.  
Sistematic Literature Review: Exploring of Determinant Factors For The Implementation of The Effectiveness of The Construction of The Trans Sumatra Toll Road, Indonesia Haris Haris; Rully Indrawan
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2738

Abstract

There are many researchers who are interested in conducting research by raising the issue of factors that influence the implementation of the effectiveness of toll road construction and its impact on the potential economic growth of the region through which it passes, but have difficulty finding what are the most dominant factors that can be used to explain variations in their influence on development. toll road. This research aims to reveal, explore and analyze determinant factors that can explain variations in their influence on the effectiveness of the construction of the Trans Sumatra toll road, Indonesia. This research used 1,100 journals and the existing journal data. The analysis technique uses systematic literature review analysis with three stages of analysis including identification, screening and included. The novelty produced in this research is that the researcher identified several determinant factors that can explain variations in their influence on the effectiveness of toll road construction which can be used by researchers who are interested in raising the issue of toll road construction. The results of this research show that there are several determinant factors that can explain variations in their influence on the effectiveness of toll road construction, both directly and indirectly, including the variables of logistics cost efficiency, regional development, land use changes, toll procurement costs, local revenue, inter-city transportation, growth. regional economy, performance of the transportation and warehousing sectors, performance of the tourism sector, and performance of the agriculture, forestry and fisheries sectors.  
The Effect of Airport Service Innovation on Customer Satisfaction and Increasing Customer Value Zainita Sarah; Raissa Putri Ramadhani; Haris Haris; Lut Mafrudoh
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 6 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Juli - Agustus 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i6.8530

Abstract

This study explores the impact of service innovation on customer satisfaction, with customer value acting as an intervening variable at Soekarno-Hatta International Airport. This research focuses on three primary variables: Service Innovation (X1), Customer Value (Z), Customer Satisfaction (Y). This study uses quantitative research methods with Sem-PLS analysis techniques, with data collected from100 respondents who had experience using airport technology services on both international and local flights. These findings reveal that Service Innovation (X1) positively affects both Customer Satisfaction (Y) and Customer Value (Z). Moreover, Customer Value (Z) significantly influences Customer Satisfaction (Y). The results also demonstrate that Service Innovation (X1) has an indirect positive effect on Customer Satisfaction (Y) through Customer Value (Z). This research highlights the importance of service innovation in improving the overall customer experience and value perception, thus enhancing passenger satisfaction at airports.
Infrastructure Development and Regional Economic Growth: Evidence from the Trans Sumatra Toll Road in Lampung Province Haris Haris; Juliater Simamora; Euis Saribanon; Okin Ringan Purba; Harry Purwoko
Jurnal Ilmiah Manajemen Kesatuan Vol. 14 No. 1 (2026): JIMKES Edisi January 2026
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v14i1.3912

Abstract

This study examines the impact of the Trans Sumatra Toll Road on regional economic growth and local government revenue in Lampung Province, Indonesia. Using panel data from six districts for the period 2013–2022, this research employs a quantitative approach to analyze the relationships among transportation and warehousing, tourism, agriculture–forestry–fisheries sectors, local government revenue, and economic growth. The empirical results indicate that transportation and warehousing significantly and positively influence both local government revenue and regional economic growth, while local government revenue also exhibits a significant positive effect on economic growth. Conversely, tourism and agriculture–forestry–fisheries sectors do not show a significant direct impact on economic growth, although tourism contributes significantly to local government revenue. Furthermore, transportation and warehousing indirectly affect economic growth through local government revenue, highlighting the mediating role of fiscal capacity in infrastructure-led development. These findings suggest that transportation infrastructure plays a crucial role in enhancing regional economic performance and fiscal capacity, whereas sectoral diversification and value-added strategies are required to strengthen the contributions of tourism and primary sectors. The study provides policy implications for regional governments in optimizing infrastructure investment to foster sustainable regional development.   Keywords: Transportation Infrastructure, Local Government Revenue, Economic Growth, Regional Development, Panel Data
The Role and Function of The Sumatra Toll Road in Supporting The Regional Economy of Lampung Province Haris Haris; Rully Indrawan; Juliater Simarmata; Zulfa Fitri Ikatrinasari; Euis Saribanon; Okin Ringan Purba; Harry Purwoko
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 5 (2026): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i5.6407

Abstract

This study examines the effects of the transportation and warehousing sector, tourism, and agriculture, forestry, and fisheries on economic growth, with Local Own-Source Revenue (PAD) serving as an intervening variable in regencies traversed by the Trans-Sumatra Toll Road (JTTS) in Lampung Province. The research covers six regencies—South Lampung, Central Lampung, Mesuji, Pesawaran, Tulang Bawang, and West Tulang Bawang—over the period 2020–2024, producing a balanced panel dataset of 30 observations. Panel data regression is applied using the Random Effects Model (REM), selected through Chow, Hausman, and Lagrange Multiplier tests. The mediating role of PAD is analyzed using the Sobel test. The results indicate that transportation and warehousing have a positive and statistically significant effect on economic growth. Similarly, agriculture, forestry, and fisheries also show a positive and significant direct effect on economic growth. In contrast, tourism exhibits a negative and significant direct effect, suggesting limited multiplier effects during the observation period. PAD does not have a statistically significant direct effect on economic growth. In the PAD model, only agriculture, forestry, and fisheries demonstrate a positive and significant influence, while transportation and warehousing and tourism do not significantly affect regional revenue. Mediation analysis reveals that PAD significantly mediates the relationship between transportation and warehousing and economic growth, as well as between agriculture and economic growth. However, PAD does not mediate the effect of tourism on economic growth. Overall, the findings suggest that the economic impact of the Trans-Sumatra Toll Road in Lampung Province operates primarily through improvements in logistics efficiency and enhanced agricultural distribution networks, with selective fiscal transmission effects. These results highlight the importance of integrating infrastructure development with sectoral upgrading and effective fiscal management to ensure sustainable and inclusive regional economic growth.
Pengaruh Kompetensi Awak Kapal dan Implementasi ISM Code terhadap Keselamatan Pelayaran Melalui Kepatuhan Awak Kapal pada PT Pertamina International Shipping (PIS) di Jakarta Niken Lestari; Eduard Alfian Syamsya Sijabat; Haris Haris; Muhammad Thamrin; Edi Abdurachman
Jurnal Ilmu Manajemen Terapan Vol. 8 No. 1 (2026): Jurnal Ilmu Manajemen Terapan (September - Oktober 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v8i1.9796

Abstract

Penelitian ini dilatarbelakangi oleh masih ditemukannya unsafe acts, ketidakkonsistenan kepatuhan terhadap prosedur keselamatan, serta kecenderungan implementasi International Safety Management (ISM) Code yang masih berorientasi pada paper compliance di lingkungan PT Pertamina International Shipping (PIS). Kondisi ini menunjukkan research gap antara kompetensi awak kapal, implementasi sistem keselamatan, dan perilaku kepatuhan dalam membentuk keselamatan operasional di atas kapal. Penelitian ini bertujuan menganalisis pengaruh Kompetensi Awak Kapal dan Implementasi ISM Code terhadap Keselamatan di Atas Kapal, baik secara langsung maupun tidak langsung melalui Kepatuhan Awak Kapal sebagai variabel mediasi. Penelitian menggunakan desain kuantitatif dengan metode survei terhadap 100 responden awak kapal PT PIS yang dipilih melalui purposive sampling, dengan data dikumpulkan melalui kuesioner skala Likert dan dianalisis menggunakan SEM-PLS berbantuan SmartPLS. Hasil penelitian menunjukkan Kompetensi Awak Kapal dan Implementasi ISM Code masing-masing berpengaruh positif dan signifikan terhadap Kepatuhan Awak Kapal dan Keselamatan di Atas Kapal, serta Kepatuhan Awak Kapal terbukti memediasi secara parsial kedua hubungan tersebut. Novelty penelitian ini terletak pada penempatan kepatuhan awak kapal sebagai mekanisme mediasi yang menghubungkan kompetensi dan implementasi ISM Code terhadap keselamatan di atas kapal, suatu integrasi yang belum banyak diuji bersama dalam penelitian keselamatan pelayaran sebelumnya.
Co-Authors A.A. Ketut Agung Cahyawan W Agusinta, Lira Alfian, Rafli Andri Andri Aprianto, Vito Rimbo Ayutia, Yola Charles AN Dian Artanti Arubusman Duyesna Perawati Dwinda Rachmawati Edi Abdurachman Eduard Alfian Syamsya Sijabat Euis Saribanon, Euis Habibie, Fajar Hanif Bambang Hidayat M., Wahyu Julhana, Julhana Juliater Simamarta Juliater Simamora Juliater Simarmata Juliater Simarmata Lesse, Johan Lut Mafrudoh Muh. Rais Abidin Muhammad Ansarullah S. Tabbu Muhammad Thamrin Nadira, Ulfa Niken Lestari Nurdin Nurun Ala Salehati Octora, Theresye Yoanyta Okin Ringan Purba Okin Ringan Purba Olfebri Ozali, Imam Ozali, Imam Permata, Andre Prasidi, Abi Purba, Okin Ringan Purwoko, Harry Raissa Putri Ramadhani Ramli Umar Riza Lestari Riza Lestari Rully Indrawan Rully Indrawan Yosua Raka Sakti Zainita Sarah Zulfa Fitri Ikatrinasari Zulfa Fitri Ikatrinasari