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All Journal Jurnal Teknik Industri TEKMAPRO Journal of Industrial Engineering and Management SITEKIN: Jurnal Sains, Teknologi dan Industri REKAYASA Semesta Teknika Jurnal Teknik Industri : Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri Jurnal Teknovasi : Jurnal Teknik dan Inovasi Mesin Otomotif, Komputer, Industri dan Elektronika JURNAL REKAYASA SISTEM INDUSTRI INTECOMS: Journal of Information Technology and Computer Science Jurnal Serambi Engineering JKIE (Journal Knowledge Industrial Engineering) Jurnal Optimalisasi Matrik : Jurnal Manajemen dan Teknik Industri Produksi Jurnal Penelitian Enjiniring Fakultas Teknik Unhas Journal of Applied Engineering and Technological Science (JAETS) JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) G-Tech : Jurnal Teknologi Terapan MOTIVECTION : Journal of Mechanical, Electrical and Industrial Engineering Jurnal Media Teknik dan Sistem Industri Jurnal Teknik Industri Terintegrasi (JUTIN) Journal of Industrial Engineering and Operation Management (JIEOM) INNOVATION RESEARCH JOURNAL JENIUS: Jurnal Terapan Teknik Industri Advance Sustainable Science, Engineering and Technology (ASSET) DedikasiMU: Journal of Community Service Indonesian Journal of Innovation Studies KREATIF: Jurnal Pengabdian Masyarakat Nusantara JUSTI (Jurnal Sistem dan Teknik Industri) Jurnal Teknologi dan Manajemen Industri Terapan KREATIF: Jurnal Pengabdian Masyarakat Nusantara
Deny Andesta
Department Of Industrial Engineering, Universitas Muhammadiyah Gresik, Indonesia
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Analysis of Service Quality Using Service Quality and IPA Methods at XYZ Cafes Setyo, Faris Aulia Dwi; Andesta, Deny
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 20, No 2 (2023): June 2023
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v20i2.21751

Abstract

XYZ Cafe is an MSME business in Gresik Regency with a target market of teenagers and surrounding office employees. Cafe management evaluates cafe services for consumer complaints, which decreases the number of cafe visitors. Service quality is essential in marketing current products so that products can be well received in the market. The method used to determine the quality of service is service quality while determining the service attributes that need to be improved using the importance-performance analysis method. The quality of service provided by the XYZ Gresik cafe is based on service quality. From the results of the IPA analysis, the results of quadrants I, II, have relatively high demand, and quadrants III, IV, have relatively low demand with a relatively high level of satisfaction, so it is considered excessive. And from the GAP calculation results using the service quality method has a negative value.
Analysis of the Causes of Defects in the Timber Production Process Using the FMEA (Failure Mode Effect Analysis) Method Approach at PT. KQW Prasmana, Muhammad Farid; Andesta, Deny; Hidayat, Hidayat
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 20, No 2 (2023): June 2023
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v20i2.21837

Abstract

PT. KQW is related to quality. Some problems occur during the production process and product results, which are associated with the level of defects in the production process. From historical production data for April 2022 – June 2022, glulam wood products contribute the most defects, both congenital physical defects of the material itself and during the production process. This study aims to identify the level of defects in wood products, determine the factors that cause defects in wood products, and determine the efforts made to reduce the level of damage to wood products. The formulation of the problem in this study is how to control the damage/defects of wood products faced by PT. KQW. This research method uses FMEA. This research resulted in defects in the production process of glulam wood cracks, holes and breaks. The highest types of defect are hollow wood. Identification of the causes of every kind of defect, the order of the highest RPN value for each NG defect. There are 3 solution recommendations based on the highest RPN value for each defect. For cracked wood defects, the highest RPN is because the workers are less thorough (100). Then for hollow wood defects, the highest RPN is due to poor raw materials (147). The highest RPN for broken wood defects is due to less engine pressure (224).                                                                                                                          Keywords:FMEA, Timber Production Process, RPN, Defect, Failure
Analysis of Improvement of Employee Work Posture Using OWAS Method (case study at PT. XYZ) M. Bachmid, Zainal Abidin; Andesta, Deny
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 20, No 2 (2023): June 2023
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v20i2.21810

Abstract

PT. XYZ is a service company in the field of construction and fabrication. This study aims to determine the results of work postures in the company and determine the level of risk for operators based on the nordic Body Map (NBM) and provide suggestions for improving work posture to the operator. Ovako Work Posture Analysis System(OWAS) is a method for evaluating and analyzing the work attitude of observed operators, including body movements of the back, shoulders, arms, and legs, including thighs, knees, and ankles. This method is fast in identifying work attitudes that have the potential to cause work accidents. Work accidents that are of concern to this method are the musculoskeletal system. It is known that there are 4 work postures from the company PT XYZ, out of these four postures need improvement as soon as possible. It is recommended to pay more attention to the health and safety of operators, especially during disturbancesMusculoskeletal disorders which are caused by unsuitable work environment conditions and workload which can result in decreased work productivity
Identification Of Causes Of Damage In Lathe Using FMEA (Failure Mode And Effect Analysis) And RCA (Road Cause Analysis) Methods Ghofur, M. Abdul; Andesta, Deny
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 20, No 2 (2023): June 2023
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v20i2.21809

Abstract

                PT. XYZ is a service company in the field of construction and fabrication. The purpose of this research is to identify critical components in system failure on the lathe unit, to find out how often a failure on the lathe is likely to occur, to find out the causes of damage to the lathe machine components and to be able to find out the criteria of risk that has the highest risk score and RPN. The analysis process in this study needs to be done to minimize damage to the lathe. If there is damage to the lathe, the production process cannot run smoothly. For the production process to run smoothly, it is necessary to have machine maintenance activities. Machine maintenance activities aim to keep machines in good condition and ready for use in the production process. The method used in this research is FMEA and RCA. The FMEA method can be used as a system to prevent errors that are predicted to occur. This method is carried out by sorting the RPN value from the highest and then suggesting improvements to the lathe. Meanwhile, the RCA method is a structured approach to identifying influencing factors in one or more past events so that it can be used to improve performance. There are various structured evaluation methods to identify the root causes of problems. The results of this study are the two most significant RPN values, namely the Chuck and Gear components. The cause of the failure of these components is for the chuck. When setting, the chuck is not a flashlight, while the machine is not functioning properly for the gear. 
Analisis Perbaikan Servqual Menggunakan Metode IPA dan CSI di J&T Express Gresik Alfarisyi, Salman; Andesta, Deny
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 19, No 2 (2022): Juni 2022
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v19i2.17227

Abstract

Dalam dunia usaha kualitas pelayanan kepada pelanggan merupakan salah satu faktor pendukung dalam menjalankan usaha. Penurunan kepercayaan pelanggan di J&T Express Gresik pernah dialami pada tahun 2021, sehingga perlu adanya penelitian terhadap masalah turunnya kepuasan pelanggan terhadap pelayanan. Adapula tujuan dari penelitian ini ialah untuk mencari kesesuaian atribut yang menjadi prioritas utama untuk ditingkatkan, mengetahui kriteria tingkat kepuasan pelanggan, dan kesenjangan antara presepsi dan harapan pelanggan. Penelitian kali ini menggunakan metode servqual, IPA, dan CSI dengan pengumpulan data melalui kuisioner sebanyak 20 atribut pernyataan kepada 50 responden. Tahapan pengolahan data meliputi karakteristik responden, uji kecukupan data, uji validitas dan reliabilitas, analisis servqual, analisis GAP, analisis IPA, analisis CSI. Responden 56% laki-laki dam 44% perempuan, uji kecukupan data minimal 44 responden (valid), semua atribut dinyatakan valid dan reliable, kesenjangan yang menempati peringkat pertama adalah atribut P1 dan kesenjangan dimensi tertinggi ialah emphaty (-0,55). Hasil analisis IPA diketahui bahwa prioritas utama yang harus ditingkatkan ialah pada atribut P4 (Penampilan petugas/karyawan), P10 (Petugas melayani pelanggan yang kesulitan), dan P12 (Petugas mampu melayani pelanggan dengan cepat). Pada hasil perhitungan CSI diketahui sebesar 70,64%, dalam kriteria kepuasan pelanggan termasuk dalam kategori puas, maka dari itu perlu adanya peningkatan prioritas utama pada kuadran pertama.
Analysis Of Fabric Inventory Control In Koko Clothing Busines With Economic Order Quantity and Economic Production Quantity Methods Diharto, Ari; Andesta, Deny
Journal Knowledge Industrial Engineering (JKIE) Vol 9 No 1 (2022): JKIE (Journal Knowledge Industrial Engineering)
Publisher : Department of Industrial Engineering - Universitas Yudharta Pasuruan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35891/jkie.v9i1.3031

Abstract

Ramli collection is an industry that is engaged in garments in producing special men's peddles, especially in koko clothes who want a good and fitting basic material arrangement. The product that will be researched is koko clothes. One of the problems in Ramli collection is the purchase of raw materials that are not good and appropriate. This study determines the optimal amount using the EOQ and EPQ methods. The research was conducted from January 2021 to December 2021. This study uses the EOQ and EPQ methods to determine the optimal calculation on raw materials of koko clothes, minimize inventory costs, determining Re-Order Points and fabric ordering costs. From the results of calculations with the EOQ method to get the optimal amount of raw materials for Catton Venus 184 roll and cattonferrari fabric 159 rolls. Calculation of the minimum inventory cost using the EOQ method on Catton Venus fabric Rp.55.877.600 and Catton Ferrari fabric Rp.42.445.640, calculation by EPQ method on Catton Venus fabric Rp.55.634.980 and Catton Ferrari Fabric Rp.42.220.070. The supply point (Re-Order Point) again occurs when the Catton Venus fabric is 20 rolls and the Catton Ferrari 16 roll fabric.
Analisa Efektifitas Biaya Bahan Baku Semen Dengan Metode POQ, EOQ dan MIN MAX. Bisri, Mochammad Hasan; Andesta, Deny
JTI: Jurnal Teknik Industri Vol 9, No 2 (2023): DESEMBER 2023
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jti.v9i2.23928

Abstract

PT. ABC bergerak dalam bidang industry manufaktur yang outputnya berupa semen Produk semen yang diproduksi oleh PT ABC membutuhkan bahan baku utama yaitu batu kapur. Bahan baku dalam persediaan produski merupakan hal utama dalam suksenya proses produksi yang direncanakan. Identifikasi awal ditemukan efektivitas yang kurang memadai saat pembelian bahan baku dan pemakaian bahan baku dalam satu periode. Penelitian ini bertujuan untuk mencari biaya yang paling efektif menggunkan 3 metode yaitu Min Max, EOQ, dan POQ. Hasil perhitungan menunjukkan frekuensi pemesanan jika menggunakan metode Min Max adalah 12 kali/tahun. Jika menggunakan metode EOQ frekuensi pemesanan sebesar 11 kali/tahun. Dan, apabila menggunakan metode POQ frukuensi pemebeliannya sebesar 24kali/ tahun. Biaya yang harus dikeluarkan oleh perusahaan selama satu periode atau satu tahun jika menggunakan metode Min Max sebesar Rp. 4.256.392/tahun , sedangkan untuk metode EOQ sebesar Rp. 4.107.914/tahun, dan metode POQ sebesar Rp. 5.437.545/tahun. Kata kunci: Biaya, Persediaan, Semen, Min-max, EOQ, POQ
Analisis Kepuasan Pelanggan di Enggal Nyawiji dengan Menggunakan Metode Service Quality Dzulfikar Fauzi, Ahmad; Andesta, Deny
JTI: Jurnal Teknik Industri Vol 9, No 2 (2023): DESEMBER 2023
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jti.v9i2.23924

Abstract

Penelitian ini bertujuan untuk mengetahui kepuasan pelanggan di Enggal Nyawiji dengan menggunakan metode kualitas pelayanan. Penelitian ini menggunakan pendekatan kuantitatif dan dianalisis dengan menggunakan teknik statistik. Populasi yang digunakan dalam penelitian ini adalah konsumen pengguna jasa UKM percetakan Enggal Nyawiji sebanyak 125 orang dengan sampel sebanyak 68 responden dengan menggunakan teknik Probability Sampling, dan alat ukur sampel dibantu dengan rumus Solvin. Hasil penelitian menyatakan bahwa terdapat 15 atribut yang digunakan dalam penelitian yang menjadi harapan dan persepsi UKM Enggal Nyawiji. Dari 15 atribut yang digunakan, terdapat 13 atribut dengan nilai negatif. 1 atribut netral dan 1 atribut positif. Sehingga dalam penelitian ini dinyatakan bahwa kepuasan pelanggan dengan metode kualitas pelayanan belum mencapai harapan yang diharapkan oleh pelanggan. Hasil penelitian ini merekomendasikan kepada UKM Enggal Nyawiji untuk mempertahankan atribut Attention of Service Officers karena telah mendapat nilai positif, dan meningkatkan Tennis Ability Petugas Service serta mengevaluasi 13 atribut lainnya yang belum memenuhi harapan pelanggan. 
Minimasi Kecacatan pada Produk Kemasan Kedelai Menggunakan Six Sigma, FMEA dan Seven Tools di PT. SATP Wijaya, Bagas Satria; Andesta, Deny; priyana, efta dhartikasari
Jurnal Media Teknik dan Sistem Industri Vol 5, No 2 (2021)
Publisher : Universitas Suryakancana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35194/jmtsi.v5i2.1435

Abstract

PT. Sari Agro Tama Persada is a company engaged in the agribusiness industry. In the business world, quality is a determining factor in customer buying interest. Many new business actors, PT Sari Agro Tama Persada (SATP) must be careful in maintaining and even improving the quality of their products. To control the quality, the methods used are six sigma, FMEA and seven tools. The Six Sigma method is a procedure to identify the triggers of defects in products or processes by correcting cases and improving quality with Define, Measure, Analysis, Improve, Control (DMAIC), Failure Mode and Effect Analysis (FMEA) is used to determine the RPN value on the PT SATP problem of 245 in poor quality sacks. Based on the calculation of the Defecr Per Million Opportunity (DPMO) value that has been carried out, the highest value is 2284,595, while the highest defect in torn sacks is 75 sacks with a percentage of 39.89. For the sigma (α) value of 4.97. In the cause-and-effect diagram, there are suggestions for improvements that will minimize defects, namely: carrying out extra supervision of workers, conducting safety briefings/talks before work, checking machines, and prioritizing the availability of spare parts (sewing needles), performing routine calibrations on machines balance. PT. Sari Agro Tama Persada merupakan perusahaan yang bergerak di industri agribisnis. Dalam dunia bisnis, kualitas merupakan faktor penentu pada minat beli customer. Banyaknya pelaku usaha baru , PT Sari Agro Tama Persada (SATP)harus berhati-hati dalam menjaga bahkan meningkatkan kualitas produknya. Untuk mengendalikan kualitas mutu di gunakan metode yaitu six sigma, FMEA dan seven tools. Metode Six Sigma ialah prosedur untuk mengenali pemicu kecacatan pada produk ataupun proses dengan membetulkan kasus serta tingkatkan mutu dengan Define,  Measure, Analysis, Improve, Control (DMAIC), Failure Mode and Effect Analysis (FMEA) digunakan untuk mengetahui nilai RPN pada permasalahan PT SATP sebesar 245 pada kualitas karung yang buruk. Berdasarkan penghitungan nilai Defecr Per Million Opportunity (DPMO) yang telah dilakukan didapat nilai tertinggi 2284.595, sedangkan cacat tertinggi pada kemasan karung sobek sebesar 75 karung dengan persentase 39.89. Untuk nilai sigma(α) sebesar 4.97. Pada diagram sebab-akibat, terdapat usulan perbaikan akan meminimalisir defect  yaitu : melakukan pengawasan ekstra pada pekerja, di lakukan briefieng/safety talk pada saat sebelum bekerja, melakukan pengecekan mesin, serta mementingkan ketersediaan spare part (jarum jahit), melakukan kalibrasi rutin pada mesin timbangan
Pengukuran Kinerja pada Departemen Produksi Amonia 1B PT. Petrokimia Gresik Berbasis Metode Balanced Scorecard Fajarillah, Agung; Andesta, Deny
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 6 No. 4 (2023): Oktober
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v6i4.22931

Abstract

This study aims to determine the performance of the Ammonia Plant of PT Petrokimia Gresik using the Balanced Scorecard method to provide an alternative performance measurement system that can provide an understanding to management about the company's performance appropriately and thoroughly. The Balanced Scorecard method is one of the performance measurement methods that reviews company performance not only from the Financial side, but also Non-Financial. The performance index of the PT Petrokimia Gresik Ammonia Plant in 2020 is 1,891 and in 2021 it is 1,892, this means that overall the PT Petrokimia Gresik Ammonia Plant has decreased by 0.001. 
Co-Authors Abdul Azis Alghushan Abdul Lathif Abdullah Sidik Abdulloh Faqih Achmad Firdaus Achmad Najibur Rochman Achmad Rizal Firmansyah Achmed Ersyad Luthfi Fahmi Agung Dharma Eka Ahmad Husamuddin Ahmad Sukma Amrul Mukmin Ahmad Taqqiyuddin Ahmad Ubaidis Sholihin Akhmad Wasiur Rizqi Aldi Refi Magriza Alfarisyi, Salman Alif Rachmad Hidayatullah Andi Rahmad Rahim Angga Prasetyo Tanto Ardiansyah Armawan Ardin Ardiansyah Ari Diharto Ari Septian Cahyadi Arif, Muhammad Wildan Baad, Muhammad Fairuz Bagus Wahyu Prayoga Bimby Khrisdamara Bisri, Mochammad Hasan cholis majid Chusnul Khotimah Denni Aditama Eko Samsudin Dhartikasari Priyana, Efta Dhartikasari, Efta Dhidu Usrin Yadani Dhidu Usrin Yadani DHIMAS ADI PUTRA Dhimas Indra Saputra Dhimas Safaatur Rochman Dian Safitri Diharto, Ari Dimas Latif Rohman Putra Dwi Putri Fajar Dzakiyah Widiyaningrum Dzakiyah Widyaningrum Dzulfikar Fauzi, Ahmad Efta Dhartikasari Efta Dhartikasari Priyana Efta Dhartikasari Priyana Eko Budi Leksono Elly Ismiyah Fajarillah, Agung Futurhesa, Dwi Anggraini Ghofur, M. Abdul Hanif Rahma Saputra Hendra Pratama Herlambang Adriano, Moh Kevin Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat Imroatul Fadlilah Iwa Pramudya iwan fauzi sutiono Kharis Dianto Khusnul Ma’arif Kurniawan Kurniawan M. Afdholul Fikri M. Bachmid, Zainal Abidin Ma'arif, Muhammad Syafiqul Maulana Aldi Pratama Maulana, Putra Arif May Dian Susanto Maya Eka A Mirza Firdiansah Isnanta Moch Nuruddin Moch Nuruddin, Moch Moch Nurul Iqbal Al Farizi Moch Rizky Ramadhan Moch. Nuruddin Moch. Nurul Iqbal Alfarizi Mochamad Henry Cipta Dinata Mochammad Anshori Mochammad Nuruddin Moh. Dian Kurniawan Moh. Fikri Pratama Moh. Jufriyanto Moh. Jufriyanto Mohammad Fachrurrozi Adi Mohammad Fachrurrozi Adi Mohammad Ikhwan Nudin Mohammad Rizal Muchammad Dio Indranata Mughni Murtadlo Muhamat Rizal Abidin Muhammad Afifuddin Muhammad Ainul Yaqin Muhammad chabibi aziz Muhammad Dhomiri Muhammad Firman Afandi Muhammad Ighfir Romadhoni Muhammad Ikhlasul Amal Muhammad Indra Rizaldi Muhammad Isma'il Muhammad Maulidun Na’am Muhammad Rif'an Muhammad Rizky Surya Aistiawan Muhammad Syarif Hidayatullah Muhammad Zainuddin Fathoni Mustafa, Falah Najib, Muhammad Abdullah Najiyatul Qonita Nasir, Macdevis Alala Nina Aini Mahbubah Norman Isawega Noviyatur R Nur Fauziyah Nurfadi, Mohammad Ridho nuruddin, mochammad Okta Mardatillah Oqni Huda Nur Qodzbari Pradana, Hafidz Lingga Allen Prasmana, Muhammad Farid Prayoga Rizky Hermawan Pregiwati Pusporini Putri, Dias Ratna Rahmat Nova Andi Priantoro Ramadhon, Mohammad Ahasanul Rifki Rizkina Arifin Rizaldi Syargawi Rizki Fajar Nugroho Said Salim Dahdah Sajidin, Mochammad Afif Salim Dahda, Said Salsabila, Cindy Aulia Sara Ramadona Setyo, Faris Aulia Dwi Sidah Sidah Siti Inayah Soffiana Agustin, Soffiana solikhin solikhin Sukaris Surya Putri kiara Santi Syaputra, Gilang Taufan A. Pradana Thezar Alfarozi thoyyibul hikam Tri Rahmawati Tsaqofi Bintang Muslimah Tsaqofi Bintang Muslimah Wijaya, Bagas Satria Wiranaka, Johan Yanuar Pandu Negoro Yanuar Pandu Negoro