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Administrative Services of the Faculty of Social Sciences in University of Dehasen Bengkulu for Students During the Covid-19 Pandemic Dea Gusholianda; Evi Lorita; Yusuarsono Yusuarsono
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 2 No. 1 (2022): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v2i1.662

Abstract

This study aims to determine the Administrative Services of the Faculty of Social Sciences, Dehasen Bengkulu University to Students During the Covid19 Pandemic. This research uses qualitative research methods. The focus in this research is administrative services which are measured through the indicators of the Bengkulu Dehasen University Administration System in the Covid 19 Pandemic Period in Providing Services to Students. Methods of data collection using interview techniques, observation and documentation. Based on the research results, it is known that: (1) Tangibility (Direct Evidence): FIS buildings and rooms are good because they are neatly arranged, clean and beautiful. Providing services to students is carried out in a faculty room that has been given a glass partition or through a service locker. Where in the locker there is a notification regarding the prohibition for crowding, the 3M rule (wearing a mask, washing hands and keeping a distance). (2) Reliability: The reliability provided by the staff of the Faculty of Social Sciences, Dehasen Bengkulu University in providing administrative services to students during the COVID-19 pandemic is guided by the principles of efficiency and effectiveness. (3) Responsiveness: Responsiveness which is the principle of administrative services to students at the Faculty of Social Sciences, University of Dehasen Bengkulu, applies indicators: fast and timely service, and clear information delivery. (4) Assurance (Assurance and Certainty): The Faculty of Social Sciences, University of Dehasen Bengkulu, provides guarantees and certainty to students in providing administrative services. The guarantee and certainty referred to in this administrative service regarding the time and accuracy of the administrative services received by students. (5) Empathy (Attention): Employees/administrative staff at the Faculty of Social Sciences, University of Dehasen Bengkulu, are quick to respond and are responsive in providing information to all students who need administrative services with polite and friendly service.
The Village Head Performance in Village Physical Development (Study in Renah Panjang Village, Lubuk Sandi District, Seluma Regency). Ririn Andita Sari; Antonio Imanda; Yusuarsono Yusuarsono; Bando Amin C. Kader
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 3 No. 1 (2023): Juni
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v3i1.1146

Abstract

The aim of the study was to determine the Village Head's Performance in the village Physical Development (Study in Renah Panjang Village, Lubuk Sandi Sub-District, Seluma Regency). The method used in this study was descriptive qualitative research. Furthermore, data collection techniques were carried out by means of in- depth interviews, observation and documentation. After the research results were obtained, they were analyzed by means of data reduction, data presentation and drawing conclusions. There were 5 informants in this study consisting of 2 key informants and 3 main informants. This study uses the theory according to performance according to Wibowo (2009: 376) in his book as follows: Attitude Approach in planning village physical development with the coordination of village heads, village officials, BPD members and village community leaders are involved with the results of joint deliberations to determine the implementation development in the village. Even though not all of the community was involved, those who still had a close relationship with the village head were invited to hold discussions. Those who disagree or agree are not involved at all. Behavioral Approach in terms of the information provided by the village head regarding the disbursement of the Village Fund, it was not transparent to the community, only village officials knew when the disbursement of the funds was disbursed. Whereas the community only found out or were informed when there was a deliberation on the planning and implementation of the village's physical development, and even then, the village head who was present, such as community leaders and BPD members, was invited. The Hasi Approach there are some members of the community, such as village officials, community leaders, and BPD members who are involved in the process of planning and implementing village physical development. Meanwhile, some communities are not involved in the process of planning and implementing village physical development directly because there is a lack of closeness with the village head and village officials. The Human Resources Contingency Approach in village officials is still lacking in serving the needs of the community because the average education of high school graduates and Package C school, no one graduated from D3 or S1. Mastery of technology such as computers or laptops, most village officials cannot use or operate, except the village secretary.
The Effectiveness Of Fingerprint Implementation In Improving Student Discipline At State Vocational High School 01 In Bengkulu City Dewi Mariska Handayani; Harius Eko Saputra; Yusuarsono Yusuarsono; Bando Amin C. Kader
Social Sciences Journal Vol. 3 No. 1 (2026): February
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i1.1127

Abstract

This study aims to determine the effectiveness of implementing the Fingerprint system in improving student discipline at the State Vocational High School 01 (SMKN 01) Bengkulu City. This research uses a qualitative method presented descriptively. The research informants consisted of 5 individuals, including 2 key informants and 3 main informants. Data collection techniques included interviews, documentation, and observation. The data analysis techniques used in this study were data collection, data reduction, data presentation, and conclusion drawing and verification. Based on the research findings and discussion using the effectiveness measurement theory by Duncan (in Richard M. Steers, 1984:53), three indicators were applied. The results indicate that the effectiveness of the Fingerprint implementation in improving student discipline at SMKN 01 Bengkulu City can be concluded as follows: 1) Goal Achievement: This is reflected in the gradually improving level of student discipline. 2) Integration: SMKN 01 Bengkulu City conducted socialization regarding the Fingerprint attendance system and recorded students’ fingerprints and facial data from class to class for two weeks prior to its full implementation. 3) Adaptation: The school created schedules for students to help them become accustomed to their responsibilities and disciplined in arriving earlier.
Efektivitas Aplikasi Mobile JKN (Jaminan Kesehatan Nasional) Pada Kantor Badan Penyelenggara Jaminan Sosial Kesehatan Cabang Bengkulu Nur’aini Firdaus; Harius Eko Saputra; Yusuarsono Yusuarsono
Jurnal Multidisiplin Dehasen (MUDE) Vol 5 No 1 (2026): Januari
Publisher : LPPJPHKI Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mude.v5i1.10023

Abstract

This study aims to determine the effectiveness of the Mobile JKN (National Health Insurance) application at the Bengkulu Branch Office of BPJS Health. This research applies a descriptive qualitative method involving two key informants and three main informants. Data were collected through interviews, observations, and documentation, and analyzed using data reduction, data display, and conclusion drawing techniques. The findings indicate that the effectiveness of the Mobile JKN application is reflected in four indicators: target accuracy, socialization, application objectives, and monitoring. The application facilitates faster and more efficient access to health services for JKN participants, although challenges remain, such as limited public understanding and technical issues within the application. Overall, the Mobile JKN application is considered fairly effective but requires stronger socialization efforts and technical improvements to maximize its benefits for the public.
Evaluation of Study Assignment in Improving Civil Servant Competence in Bengkulu City Aulia Putri; Yusuarsono Yusuarsono; Yanuar Rikardo
Journal of Law, Social Science, and Management Review Vol. 2 No. 4 (2026): Agustus
Publisher : Utami Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70963/jlsmr.v2i4.786

Abstract

This study discusses the evaluation of study assignment programs in improving the competence of civil servants in Bengkulu City. The research problem arises because the program has been implemented, but administrative obstacles, licensing issues, budget limitations, and the less optimal use of learning outcomes in the workplace are still found. The purpose of this study is to evaluate the implementation of study assignments in improving civil servant competence through four evaluation levels, namely reaction, learning, behavior, and results. This research used a descriptive qualitative approach. Data were collected through observation, interviews, and documentation involving key informants from the Personnel and Human Resources Development Agency of Bengkulu City and main informants who had participated in study assignments. The findings show that the study assignment program received positive responses because it helped employees improve their education, insight, and career development. At the learning level, participants experienced improvements in knowledge, technical skills, discipline, and work attitudes. At the behavior level, participants became more confident, communicative, cooperative, and more courageous in making decisions. At the results level, the program encouraged simple innovation and work productivity, although its implementation still faced obstacles such as work culture, rigid bureaucracy, and limited workplace support. This study indicates that study assignments are useful for developing apparatus competence, but they require follow-up, monitoring, and appropriate job placement.