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All Journal Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer JMM (Jurnal Masyarakat Mandiri) JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Tecnoscienza Indonesian Journal of Electrical Engineering and Computer Science Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI)
Hanifah Muslimah Az-Zahra
Fakultas Ilmu Komputer Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi dan Perbaikan Antarmuka Pengguna Aplikasi Mobile Tulungagung Tourism dengan Metode Usability Testing dan User Experience Questionnaire (UEQ) Edo Yokko Rolando; Herman Tolle; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Tulungagung Tourism mobile application is an application in the field of tourism under the auspices of the Office of Culture and Tourism of Tulungagung Regency. This application is useful for tourists who come from Tulungagung or even from outside Tulungagung, to find out information and recommendations about tourist spots in Tulungagung. An application must certainly have good usability so that users will have good experience when using an application, and user experience can be said to be very important for an application. Different on the Tulungagung Tourism mobile application. This application has problems related to usability such as users not getting the output they expect when operating the application. In this study, analyzing a level of usability based on user experience in applications using the usability testing method to measure aspects of effectiveness and efficiency, then user experience questionnaire (UEQ) to measure the level of satisfaction (satisfaction). Later this study produced a new interface recommendation in the form of a prototype. From the evaluation results resulted in an increase in effectiveness aspects of 5.38%, efficiency aspects increased by 34.93%, and aspect satisfaction increased by 20%. For the stimulation scale results, which initially were good, rose to excellent, then on a novelty scale that initially above average rose to good. With these results it can be concluded that the user experience in the application increases.
Evaluasi Antarmuka Pengguna Pada Proses Booking Online Pendakian Gunung Semeru Dengan Metode Usability Testing Hiegar Ramadani; Hanifah Muslimah Az-Zahra; Admaja Dwi Herlambang
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Bromo Tengger Semeru National Park (TNBTS) is a natural conservation area manager who has an original ecosystem, being managed with a zoning system and used for research, science, education, cultivation, culture, tourism and recreation purposes. TNBTS Booking system can provide an alternative to access licensing services online and systematic for Entering Conservation Areas (SIMAKSI). there are many complaints and criticisms about the difficulties in registering the system found on Booking Semeru (bromotenggersemeru.bookingsemeru.org) social media. This research aims to find problems experienced by users when interacting with Booking Semeru using Usability testing methods and interviews with an improvement plan as a comparison form. This study uses 8 respondents classified by 2 types of users based on the intensity of the using system. Results of this improvement study found that the increase in usability testing results from 3,21 of the learnability matrix fell to 1,18. 77.6% from the efficiency matrix increase to 100.0%. The memorability matrix on the initial evaluation of the average number of clicks and the average processing time of 25 clicks and 188 seconds to 15 clicks and 45.25 seconds. 2.84% of the error matrix down to 0%. 43.8 of matrix satisfaction at the initial evaluation rise to 81.9. All results of testing on the interface improvement design compared to Booking Semeru increased in value on each usability matrix.
Pengembangan Media Pembelajaran Interaktif Materi Pengenalan Komponen PC pada Siswa Kelas X TKJ SMK Negeri 5 Malang Suryo Utomo; Hanifah Muslimah Az-Zahra; Wibisono Sukmo Wardhono
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 8 (2019): Agustus 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

When implementing PPL at State Vocational High School 5 Malang, many students find it difficult to take lessons in the introduction of Personal Computer (PC) components because class X is still unfamiliar with the components of Personal Computer (PC) devices that when they were in middle school they had not learned about any components that are in the Personal Computer because of the limited facilities and infrastructure. So that these deficiencies can be overcome and covered, an Interactive Learning Media (MPI) product is created using the APPED model. This APPED model consists of 5 systematic and logical steps, namely: Initial Analysis and Research, Design, Production, Evaluation, Dissemination. Based on the respondents 'pre tes results, students' completeness is determined by KKM. Completeness of the pre tes scores of two respondents, 70 with the category "complete". But for the other three respondents, the results obtained from the pre tes are still below the KKM so that it falls into the "unfinished" category. For the total number of respondents' pre tes results of 310 with an average rating of 62. While in the post tes results, the five students get a complete score in accordance with the KKM value and above the KKM so that it can be categorized as "complete". From the results above, it can be seen the difference from before and after the respondent is given interactive multimedia-based learning. For the total number of respondents' post tes results of 400 with an average rating of 80. MPI learning proved to be effectively used in learning in class X students of TKJ Negeri 5 Malang.
Evaluasi Usability Menggunakan Metode Think Aloud dan Heuristic Evaluation pada Aplikasi Mobile Padiciti M. Iqbal Farras Pratama; Hanifah Muslimah Az-Zahra; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The Padiciti mobile application is one of the m-ticketing applications released in 2013 which currently has more than 100,000 users on the Google Playstore. From the initial observations made on Google Playstore there were user dissatisfactions such as low ratings and dissatisfaction comments regarding problems when using the Padiciti mobile application. This problem is related to usability. Evaluation is needed, one of which is to use the method of thinking aloud (user) and supported and strengthened by the perspective of usability experts using the heuristic evaluation method. The results of think aloud found 145 problems that can be grouped again into 35 problems because there are similar problems. As many as 3 of the 12 task scenarios failed by the user because the feature cannot run and there are 2 users who failed to run the task scenario 6 because there was a force close. While evaluation using heuristic evaluation found 64 problems that can be grouped again into 30 problems because there are similar problems. From the grouping of problems obtained from think aloud and heuristic evaluation there were 40 problems. Consisting of 25 similar problems found by users and experts, 10 problems that were found by users only and 5 problems found by experts only. Problems with severity rating of 4 ​​are 3 problems, severity rating of 3 ​​are 11 problems, severity rating of 2 ​​are 17 problems and severity rating of 1 are 9 problems. These problems are categorized into 3 categories, namely the functional side, the display side and the information side. On the functional side there are 16 problems, on the display side there are 11 problems and on the information side there are 13 problems.
Rizal Halim Adirasyid Evaluasi Usability Situs Web Resmi Pemerintah Kabupaten Sidoarjo Menggunakan Metode Usability Testing dan Evaluasi Heuristic Rizal Halim Adirasyid; Hanifah Muslimah Az-Zahra; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The website developed by the Regional Government aims to encourage the realization of e-government that is good governance, in accordance with Presidential Instruction No. 3 of 2003. Public information disclosure is important to build good governance, in accordance with Law No. 14 of 2008. The Website of Sidoarjo in sidoarjo.go.id is hoped that the community can access the information of it. In its development, the website still has several shortcomings, so an evaluation is needed to improve its quality. One of them is by evaluating the utility to find out the easiest way of users in using the website and whether the user is satisfied or not with the system. This study uses two methods, namely usability testing, and heuristic evaluation. It is expected that both methods can find out the problems from two different user points of view. The literature that is used in this study is a theory by Jakob Nielsen (1994) which stated that there are 10 general principles in interaction design called heuristic because as a general rule it is not a special rule. The results of usability testing, the effectiveness are 100%, the efficiency of the average time used is 40 seconds, and the average number of clicks is 6 times to complete the task, and user satisfaction from the questionnaire value of 62 includes Grade D or High Marginal which has the quality of "Good". The problems were found in the usability testing test amounted to 33 problems from all evaluator findings. The majority of these problems are related to the layout of the application on the Home page and the social media application icon in the header section. While the results of the heuristic evaluation test found 49 problems which there were 9 cosmetic problems, 18 minor problems, 14 major problems, and 8 catastrophe problems.
Perancangan User Interface Aplikasi EzyPay menggunakan Metode Design Sprint (Studi Kasus PT. Arta Elektronik Indonesia) Rahmadhana Ramadan; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

PT. Arta Elektronik Indonesia is a company or startup that is engaged in developing Fintech applications or financial technology with the application name EzyPay. EzyPay also needs an update in terms of the interface that is considered to be less than optimal in supporting the existence of a new business process. Based on the case studies of the above problems, the authors provide a solution by designing the user interface and developing the latest version of EzyPay application with clean and modern interface with new main features that is EzyPay balance. So that with the new interface, people can make payments and purchases easily through EzyPay. Designing the user interface uses the Design Sprint method until the hi-fidelity prototyping stage and do five phase that is understand, define, sketch, decide, prototype, and validate. Testing in this study uses Usability Testing with task scenarios and questionnaires to achieve the parameters of the effectiveness, efficiency, and System Usability Scale (SUS) aspects to achieve parameter satisfaction. From the results of Usability Testing with these parameters, the acceptance value is 92.5%, which means the system can be accepted by the user.
Evaluasi User Experience Pada Game FORTNITE MOBILE Menggunakan Metode Enhanced Cognitive Walkthrough Raka Irvaldo Rahadiasta; Satrio Hadi Wijoyo; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

FORTNITE MOBILE is a competitive multiplayer game that makes "Battle-Royale" the main genre, this game is a type of Third-Person Shooter. This game was just released by Epic Games on July 24, 2018. This game includes a new type of game on the mobile platform so that it has the potential to have new users. User experience is very important for the success of a game on the market, especially on the type of application that has just been released. Systems that are not well designed and not easy to use will make it difficult for users to learn and operate, so it will rarely be used . In order to get a good user experience, an evaluation is necessary. Enhanced Cognitive Walkthrough method is a user experience evaluation method where evaluators provide scenario-based assignments and several questions to game users to find problems that interfere with the learning process. This method is suitable for the system that was just released because it can explore the cognitive processes of users when they first use the system. Respondents used in this study were divided into two groups, namely 3 respondents who had never played the FORTNITE MOBILE game and 3 people who were experienced in playing the FORTNITE MOBILE game and often played games with similar genres. The evaluation results on the FORTNITE MOBILE game show that many problems occur because the display does not explain its function (hidden) in the learn control menu. However, problems that arise are problems that are mild and do not affect the main functions in the game.
Analisis dan Perbaikan Usability pada Antarmuka Pengguna Aplikasi Mobile PDAM Surya Sembada Kota Surabaya dengan menggunakan Metode Usability Testing Tistya Putri Karima; Hanifah Muslimah Az-Zahra; Andi Reza Perdanakusuma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

One of the objectives of the PDAM Surya Sembada mobile application is to facilitating public in accessing PDAM Surabaya services. However, in reality there are still many users who complained about the ease when accessing various service features in the application. From the findings in PlayStore, it founds any reviews about the navigation of application was not good, and users cant get any successes notifications when the they took an action, which caused the difficulties and confused. These difficulties affect the usability of the application. Testing the usability of an user interface is important to do. The goal is to finding problems taht related to usability, and to measure the extent of the ease of application. There are two stages for testing the usability of PDAM Surya Sembada Surabaya user interface . The first stage aims to digging the usability problems and the solutions which to be used as material for design improvement recommendations. The second stage aims to assess the level of usability of the user interface after making improvements, so the results can be compared with the previous value. After doing the improvements, the usability value of the application interface for Low Digital Skills respondents increased to 64.7825% from the previous value of 20.095%. Meanwhile, for Tech Savvy respondents the usability value also increased to 64.7825% from the previous value of 29.2925%.
Evaluasi Desain Antarmuka Aplikasi Mobile SiGap menggunakan Metode Heuristic Evaluation (Studi Kasus pada BPBD Kabupaten Sidoarjo) Yunita Titisari; Satrio Hadi Wijoyo; Hanifah Muslimah Az-Zahra
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

SiGap application is an official mobile application owned by the Sidoarjo Regency Regional Disaster Management Agency (BPBD). This application is used to facilitate the public in knowing information about disasters that occur in Sidoarjo. However, there were several complaints in application. To explore the problems in the SiGap application, a usability evaluation is needed. The usability evaluation method used in this study is the Heuristic Evaluation method involving 3 usability expert evaluators. In addition, to get deeper data related to the impressions, expectations and goals of a user when accessing the application, a Persona was created to represent the SiGap application users. Evaluation is carried out in 2 stages. The first stage aims to find out application problem. The second stage aims to find problems in the application after an interface design improvement is built based on the evaluation of phase 1 and Persona. Phase 1 evaluation resulted in a total of 21 problem findings, with an average severity rating that can be classified into 3 of 4 categories namely minor, major, and catastrophic. While in stage 2 evaluation, 3 problems were found.
Evaluasi User Experience Aplikasi Perangkat Bergerak Ruang Guru dengan Metode Heuristic Evaluation Cheldo Bagus Romansya; Hanifah Muslimah Az-Zahra; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 9 (2019): September 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

A mobile application called Ruang Guru is one of the well-known E-learning applications in Indonesia which has the highest number of downloads; however, the large branding turns out to be inversely proportional to the quality or usability level provided. This study aims to find problems in the application of Ruang Guru which deeply interfere with the usability level by the experts. The method used was Heuristic Evaluation with the principle of E-learning, this heuristic method specifically used to evaluate E-learning, because in this method the principles used were 15 principles that include instructional content of learning. Based on the results of the study, 28 problems were found in 10 of the 15 heuristic principles of E-learning. 3 heuristic principles had the most number of problems with 5 problems, namely H1 (Visibility of System Status), H4 (Consistency and Standards), and H7 (Aesthetic). And the heuristic with the highest average severity rating is H5 (Error prevention). From the problems found, this study provided 28 recommendations for improvement. These improvement recommendations were divided into 3 types of improvements namely user interface design improvements, system and security improvements, and user training.
Co-Authors A'an Choiril Anwar Abdul Ghoniy Nur Chasana Abdur Rahman Achmad Fauzi Achmad Isa Anshori Adam Hendra Brata Adam Surya Wibawa Adelia Ayu Trilestari Aditya Evan Yudistira Aditya Putra Pratama Aditya Rachmadi Admaja Dwi Herlambang Afani Kurniawan Afif Imaduddin Agi Putra Kharisma Agityarizky Tidoputra Pradana Agnes Astriani Agung Adhi Nugroho Agung Witanto Agustinus Dwi Priharyanto Ahmad Isa Hambali Ahmad Kholish Fauzan Shobiry Ahmad Luthfi Teguh Adinegoro Ahmad Maula Rifqi Aisyah Altus Sholikah Aji Prasetyo Aldy Rakhman Kurniawan Alfi Musyaffa Ghossa Alfi Nur Rusydi Alfi Rochmah Primasari Alif Akbar Tejamukti Alifia Wahyu Sektyawardani Alim Muhammad Alin Kinanti Ammar Gunya Pratomo Anak Agung Gede Krisna Eka Putra Andi Reza` Perdanakusuma Andika Sujar Adi Saputra Andini Ayu Larasati Andrew Wise Jeremia Angelin Anggraeni Misi Anggi Valeria Putri Anis Wardlatul Ulfa Wahidah Anita Putri Novitasari Annisa Mursyidah Annisa Novy Kholiyanti Annisa Nurfitri Arbi Ramadhan Akbar Asmanputra Ardian Triantoro Argandarining Ilmi Harnis Arief Rino Wahyu Putra Arif Ramadhan Arifin, Mochammad Samsul Aryo Pinandito Aryun Nadaa Aniesiyah Atikah Febrianti Nastiti Ayu Fahrunnisa Ayu Pratiwi Ayu Puspita Rachmi Ayu Putu Augie Permata Dhea Bagus Taufik Wicaksono Bhaktiar Adi Nugraha Bondan Sapta Prakoso Buce Trias Hanggara Cantya Danniswara Cerin Genias Cheldo Bagus Romansya Chicilia Rebeca Andani Dani Kurnianto Darmadani Kyat Madana Darryl Dwi Nugroho David Panta Palado S. Dea Annisa Larasati Debie Shabastian Rosie Deflion Yussac Sahlan Desi Fatmawati Devita Helga Safitri Dhania Tami Wijaya Dhiemas Gilang Pandian Dhika Rozqi Anggitama Dhimas Ilmi Auvi Diah Harnoni Apriyanti Diah Priharsari Dienabillah Gita Fitri Dimas Anugerah Asprila Dina Ayu Musfikasari Dinda Aditama Dinda Aditya Febrianti Dinda Ayu Ludfiana Safitri Dini Nurhayati Djoko Pramono Dwi Cahyaningsih Dyah Arifiani Situmorang Edo Yokko Rolando Elfi Atus Zahroh Eriq Muhammad Adams Jonemaro Erwin Wijayanto Fadhel Suryana Putra Fairuz Salsabila Rofiq Fajar Ramadhanti Faris Genis Yudi Perdana Faris Lafito Hendratna Fariz Wahyu Djatmiko Fathiya Ihsani Fatwa Ramdani, Fatwa Fauzan Fitranda Fauziyah Nur Rahmania Fauzizah Andriani Fitra Abdurrachman Bachtiar Fitra Endi Auliansyah Frita Dwi Julianinda Galih Prakoso Gayus Reinaldy Manere Sulli Danan Ghasa Faraasyatul 'Alam Ghifary Maulana Fanony Grenzya Laksmi Putri Kusoy Gusti Agzalia Handita Anya Prameswari Hanif Aulia Kusuma Hanif Naufal Ashari Hardy Padmayudha Nugraha Harry Bali Kusuma Hendrikus Dimas Samara Herald Anwar Bhasarie Herman Tolle Hernindya Annisa Rahayu Hiegar Ramadani Himawat Aryadita Hosea Scarlet Haholongan Hutomo Ardianto I Nyoman Bhayu Kurniawan Putra Ifadhatur Rohmah Ilham Setyo Nugroho Imam Safi'i Intan Rahmawati Intan Sartika Eris Maghfiroh Irwandi, Putra - Ismiarta Aknuranda Issa Arwani Ivan Lianto Ivan Putera Pratama Jerry Deska Perdana Joshua Dika Kariyoto Kariyoto Kevin Dwiki Saputra Kevin Ryan Hadi Khairien Nissa Khalid Rahman Kiristian Sibarani Komang Agus Sathya Paramananda Komang Candra Brata Lasma Triani Lina Fitra Lutfi Fanani Luthfan Aufa Faqih Luthfi Irfan Hakim Praditya M. 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Akbar Murad Muhamad Zahran Nurirrozak Muhammad Alfan Mubarrak Muhammad Aminul Akbar Muhammad Anas Ziauddin Muhammad Audi Muhammad Daffa Arga Muhammad Fauzan Ahnaf Muhammad Hanif Muhammad Jordan Farrell Muhammad Nur Wavi Muhammad Raihan Agust Nugroho Muhammad Redo Muhammad Rhamanda Fadilla Muhammad Rifqi Muhammad Rizal Ramdhani Muhammad Satrio Bayu Pamungkas Muhammad Syamsuddin Yusuf Muhammad Yudha Yusi Putra Mujiburrahman Haekal Fajry Mukhammad Sharif Hidayatulloh Muthia Rifdah Mardatillah Nabila Sarah Pradila Nabila Septa Paramita Nadia Humairo Nadiatul Khaira Nafilah Fauzi Nanang Yudi Setiawan Naufal Aji Dewananto Naufal Faza Rusdi Naufal Zulfikar Priambodo Niken Hendrakusma Wardanai Niken Hendrakusma Wardani Niken Hendrakusma Wardani Niken Hendrakusuma Wardani Nisrina Dhia Ufaira Nissa Madaniyah Fadhilah Novi Haryati Novia Fanny Salsabila Nur Azizah Nur Fitriani Nurina Ayuningtyas Nurma Afi Nirmala Nurma Afi Nirmala Nurrachmat Ardhianto Nurul Fikriyah Oktavia Zalma Pradya Mutiarahma Prima Rizki Maulidina Putra, Anak Agung Adi Wiryya Putu Ananta Yoga Manik Mas R. 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