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All Journal Halaqa : Islamic Education Journal KACANEGARA Jurnal Pengabdian pada Masyarakat JUTIM (Jurnal Teknik Informatika Musirawas) Jurnal Teknologi Informasi MURA Ta`Limuna : Jurnal Pendidikan Islam J-SAKTI (Jurnal Sains Komputer dan Informatika) KOMPUTA : Jurnal Ilmiah Komputer dan Informatika GEMA EKONOMI JUSIM (Jurnal Sistem Informasi Musirawas) Majalah Ilmiah Warta Dharmawangsa Performance : Jurnal Bisnis dan Akuntansi Medium : Jurnal Ilmiah Fakultas Ilmu Komunikasi BUDGETING : Journal of Business, Management and Accounting Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Simki Economic Dynamic Management Journal J-SAKTI (Jurnal Sains Komputer dan Informatika) Journal of Research in Social Science and Humanities Indonesian Journal of Social Science Research Jurnal Ekonomi dan Bisnis GROWTH (JEBG) Indonesian Community Journal Jurnal Akuntansi, Manajemen dan Bisnis Digital Lamahu: Jurnal Pengabdian Masyarakat Terintegrasi Hippocampus: Jurnal Pengabdian Kepada Masyarakat Jurnal Comparative : Ekonomi Dan Bisnis Mujtama': Jurnal Pengabdian Masyarakat Jurnal Manajemen, Akuntansi, Ekonomi Jurnal Multidisiplin Sahombu Jurnal Mahasiswa Entrepreneur West Science Journal Economic and Entrepreneurship Jurnal Teknologi Informasi Mura Jurnal Akuntansi, Manajemen, dan Perencanaan Kebijakan Journal of Business and Halal Industry Journal Pemberdayaan Ekonomi dan Masyarakat Manajemen : Jurnal Ekonomi J-CEKI Proceeding of International Conference on Social Science and Humanity
Rusdiyanto Rusdiyanto, Rusdiyanto
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Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Public Health Social Sciences Transportation Other

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Journal : Dynamic Management Journal

 1 
THE INFLUENCE OF WORK ENVIRONMENT, JOB CONFLICT, WORK LOAD AND COMPENSATION ON UPTD EMPLOYEE PERFORMANCE WULUHAN HEALTH CENTER Faisal, Amien; Azhad, M. Naely; Rusdiyanto, Rusdiyanto
Dynamic Management Journal Vol 8, No 4 (2024): October
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v8i4.12583

Abstract

The work environment encompasses various elements around employees that can affect their job performance. This includes physical factors such as room layout, lighting, and temperature, as well as non-physical elements like social interactions, work atmosphere, and company policies. If these elements are neglected, it can lead to disruptions in employee performance. Conversely, a supportive work environment can enhance motivation and enthusiasm, leading to increased efficiency and productivity. A pleasant work environment can create a calm atmosphere while working, while adequate facilities play a crucial role in improving performance. This study aims to thoroughly evaluate how various factors, such as the work environment conditions, conflicts, workload, and compensation, affect employee performance at Puskesmas Wuluhan. To achieve this objective, a causality method was applied involving 76 respondents selected through a saturation sampling technique, ensuring that all relevant members of the population were included in the sample. The results of multiple linear regression analysis reveal that both the work environment and compensation have a significant impact on employee performance, indicating that improvements in these aspects can substantially enhance performance. Conversely, the study found that conflicts and workload do not have a significant effect on employee performance at Puskesmas Wuluhan, suggesting that these factors may have less influence on performance compared to the work environment and compensation.
SERVICE QUALITY STUDY ON CUSTOMER SATISFACTION AT KSP ASRI BONDOWOSO Anam, Chairil; Qomariah, Nurul; Rusdiyanto, Rusdiyanto
Dynamic Management Journal Vol 8, No 3 (2024): July
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/dmj.v8i3.12022

Abstract

This research aims to determine the influence of service quality, namely tangible (physical evidence service), reliability (reliability service), responsiveness (response service), assurance (guarantee service) and empathy (empathetic service) on KSP Asri Bondowoso customer satisfaction. This type of research is quantitative causality research. The population in this study were all KSP Asri Bondowoso customers with a sample of 90 saving customers. Sampling was carried out using non-probability techniques. Data collection techniques were carried out using questionnaires. Data analysis was carried out using multiple regression analysis techniques. The research results show that tangible (physical evidence services), reliability (reliability services) and responsiveness (response services), assurance (guarantee services) and empathy (empathetic services) have a partially positive and significant effect on customer satisfaction
Co-Authors Ach. Ali Yafie Adiba Fuad Syamlan Agus Yulianti, Yulas Alfaris, Afrizal Mubarok Anam, Chairil Andarini, Syarifah Fidelia ANISAUL HASANAH Annisa Fitriana Azhad, M. Naely Baihaqi, Irfan Cahyadi, Yan Chamariyah, Chamariyah Dini Ayu Pramitasari Dwi Budi Santoso Efranda, Nolan Ekasari, Widia Aulia Eko Budi Satoto Elmayati, Elmayati Fadjriansyah, Agung Faisal, Amien Faridh, Miftah Fauziyah, Khirunissa Nur Feti Fatimah Hamidah M, Icha Nadhirotul Haris Hermawan, Haris Hartansyah, Dendi Hidayat, Asep Toyib Hidayati, Metri Ilham, Rachmad Intan, Bunga Irvai, Muhammad Isna Nurul Inayati, Isna Nurul Istighfary, Muhammad Alvito Jamilah, Dziyl Waslatiyl Juwita, Nurma Intan Kamaruddin, Ilham Lestari, Novi Lingga Wijaya, Harma Oktafia Lukman Hakim M. Ihsan Dacholfany Maheni Ika Sari Mahfudza, Ahmad Nur Makthum, Rohiqil MARIA BINTANG Martadinata, A. Taqwa Maulana Yusuf, Muhammad Beny Maulidayanti, Diah Wulan Nawafil, Aulia Nurin Nur Khamidah Nurdiana, Hestin Nuriyah, Sinta Nursaidah Nursaidah, Nursaidah Nurul Qomariah Odarwani, Puji Pangestu, Apvellyo Dhymas Adjie Pramitasari S.Ant S.Ak M.Ak, Dini Ayu Prasetya, Ilham Dwi Pulungan , Ummi Hasanah Purnomo, Wahyu Agung Adji Putri, Elsa Catrika Putri, Septi Lenita Rahayu, Jekti Rais, Rinovian Ramadani, Resza Retno Endah Supeni Rizki, Fido Rohmah, Nur Izzatur Saraswati, Fitria Sari, Serli Anggita Setiawan, Bahar Agus Setyorini, Haryati Siregar, Helly Aroza sobri, ahmad Suharto Suharto Suharto, Akhamd Suharto, Akhmad Suharto, Akmad Sulistiyowati, Dian Sumowo, Seno Sundari, Sri Suryansyah, AH Susanto Susanto Suyanto Suyanto syafii, mochamad - Tamami, Badrut Tatit Diansari Reskiputri, Tatit Diansari Trias Setyowati, Trias tuharea, firdaus indrajaya Ulum, M Bustanul Umar Burhan, Umar Umar, Ahmad Ummi Hasanah Wahyu Eko Setianingsih Wakit, Saipul Wardi, Muhammad Suhro Wasi, Daru Wati, Agustina Setyo Wulandari, Cindi Zaki Al Hamid, Nurhidayah Binti