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All Journal JURNAL SISTEM INFORMASI BISNIS Techno.Com: Jurnal Teknologi Informasi Scan : Jurnal Teknologi Informasi dan Komunikasi Jurnal Informatika dan Teknik Elektro Terapan Jurnal Sistem Informasi dan Bisnis Cerdas Jurnal Ilmiah KOMPUTASI INTEGER: Journal of Information Technology INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi JURNAL INSTEK (Informatika Sains dan Teknologi) Jurnal Sisfokom (Sistem Informasi dan Komputer) INTECOMS: Journal of Information Technology and Computer Science JURNAL TEKNOLOGI DAN OPEN SOURCE JSiI (Jurnal Sistem Informasi) Cakrawala: Jurnal Litbang Kebijakan Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Jurnal Teknologi Informasi dan Terapan (J-TIT) Journal of Information Systems and Informatics Jurnal Ekonomi Manajemen Sistem Informasi bit-Tech Zonasi: Jurnal Sistem Informasi JATI (Jurnal Mahasiswa Teknik Informatika) INFORMASI (Jurnal Informatika dan Sistem Informasi) Jurnal Layanan Masyarakat (Journal of Public Service) Jifosi Nusantara Science and Technology Proceedings Teknika Jurnal FASILKOM (teknologi inFormASi dan ILmu KOMputer) Jurnal Pendidikan dan Teknologi Indonesia Jurnal Informatika dan Teknologi Komputer ( J-ICOM) Djtechno: Jurnal Teknologi Informasi KLIK: Kajian Ilmiah Informatika dan Komputer Konstelasi: Konvergensi Teknologi dan Sistem Informasi Jurnal Ilmiah Edutic : Pendidikan dan Informatika Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Mujtama': Jurnal Pengabdian Masyarakat Seminar Nasional Ilmu Terapan Innovative: Journal Of Social Science Research MDP Student Conference ILTEK : Jurnal Teknologi Scientica: Jurnal Ilmiah Sains dan Teknologi Jurnal Rekayasa Sistem Informasi dan Teknologi Jurnal Ilmu Komputer dan Sistem Informasi Jurnal Riset Sistem Informasi Bridge: Jurnal Publikasi Sistem Informasi dan Telekomunikasi Neptunus: Jurnal Ilmu Komputer dan Teknologi Informasi Saturnus: Jurnal Teknologi dan Sistem Informasi Seminar Nasional Pariwisata dan Kewirausahaan (SNPK) Jurnal Publikasi Sistem Informasi dan Manajemen Bisnis
Asif Faroqi
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Factors Influencing Acceptance of ILMU E-Learning Among Lecturers: An Empirical Study Based on UTAUT Model Safitri, Eristya Maya; Amalia, Indira Setia; Mukaromah, Siti; Faroqi, Asif
Jurnal Sisfokom (Sistem Informasi dan Komputer) Vol. 13 No. 1 (2024): MARET
Publisher : ISB Atma Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32736/sisfokom.v13i1.1972

Abstract

E-learning is a form of innovation in technology used in educational field, including higher education. University of Pembangunan Nasional “Veteran” Jawa Timur is one of many universities that have implemented e-learning called ILMU to support the teaching-learning process. The application of ILMU as e-learning has yet to be utilised by lecturers, due to some challenges in implementation of ILMU regarding accessibility and features of ILMU. Meanwhile, successful implementation of a technology requires acceptance from its users. This research was acquited to define what acceptance factors that influence lecturers while accessing ILMU. This study is measured using UTAUT model. The research was carried on by quantitatively distributing questionnaires to 60 lecturers. Data were analyzed and processed using SEM-PLS technique and SMARTPLS 3.0 application. Factors that influence users to receive ILMU e-learning and significantly are effort expectancy, social influence, facilitating conditions, and behavioral intention. Meanwhile, performance expectancy does not influence users significantly to accept ILMU e-learning. These factors are key indicators to of the implementation and improvement of ILMU e-learning, thus it will develop a better implementation for the lecturers to use and accept it. 
Sosialisasi dan Pelatihan Pembuatan Pupuk Organik Cair (POC) dari Air Cucian Beras Zafirah, Shakanti Aqilah; Nur Aisyah, Nadhifatuz Zalfa; Adanisa, Difa; Sari, Fanny Septiani; Faroqi, Asif; Amelia, Revanda
Mujtama Jurnal Pengabdian Masyarakat Vol 4, No 2 (2024): Mujtama’ Jurnal Pengabdian Masyarakat
Publisher : Universitas Muhammadiyah Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32528/mujtama.v4i2.23185

Abstract

Kegiatan sosialisasi dan pelatihan pembuatan Pupuk Organik Cair (POC) dari air cucian beras diadakan di Pondok Pesantren Mamba'us Sholihin 2 Blitar. Pelatihan ini bertujuan untuk meningkatkan pengetahuan dan keterampilan santri dalam pembuatan POC, yang diharapkan dapat menjadi alternatif yang lebih ramah lingkungan dibandingkan pupuk kimia. Metode pelatihan meliputi ceramah, praktik langsung, dan diskusi, yang melibatkan santri, Ustaz, dan Ustazah pesantren. POC yang dibuat menggunakan bahan organik seperti air cucian beras, molase tebu, dan EM4. Hasil dari kegiatan ini menunjukkan peningkatan keterampilan dan kesadaran peserta terhadap manfaat POC, serta penurunan ketergantungan pada pupuk kimia. Pelatihan ini juga berhasil mengurangi limbah dapur dan memanfaatkan air cucian beras sebagai sumber nutrisi bagi tanaman. Kegiatan ini diharapkan dapat berkelanjutan dan diperluas dengan bahan baku lain di masa mendatang.
Tata Kelola Sosio-Teknologi dalam Mempromosikan Transparansi Informasi Publik di Pemerintahan Daerah Hertati, Diana; Arundinasari, Indira; Faroqi, Asif; Pertiwi, Vidya Imanuari
Cakrawala Vol. 19 No. 2: Desember 2025
Publisher : Badan Riset dan Inovasi Daerah Provinsi Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32781/cakrawala.v19i2.889

Abstract

Penelitian ini menganalisis urgensi integrasi elemen sosio-teknologi dalam tata kelola pemerintahan untuk menjembatani kesenjangan antara tingginya adopsi infrastruktur digital dengan kualitas keterbukaan informasi publik di Jawa Timur. Menggunakan metode kualitatif deskriptif dengan pendekatan studi kasus di Kabupaten Bondowoso, Nganjuk, dan Sidoarjo. Penelitian ini mengevaluasi hambatan budaya birokrasi dan literasi digital dalam penerapan e-government. Hasil penelitian menunjukkan bahwa meskipun Indeks SPBE meningkat menjadi 3,93 dan capaian ETPD sebesar 99,8 persen pada tahun 2024, kepatuhan badan publik terhadap keterbukaan informasi masih rendah akibat resistensi birokrasi dan disparitas peran Kelompok Informasi Masyarakat (KIM). Studi ini menyimpulkan bahwa optimalisasi keterbukaan informasi memerlukan keseimbangan antara aspek teknis dan penguatan aspek sosial melalui revitalisasi peran KIM serta transformasi budaya organisasi, guna memastikan digitalisasi menghasilkan transparansi yang substantif dan inklusif bagi masyarakat.
Analisis Website Pusat Pengembangan Karir Berdasarkan Pengalaman Pengguna: Pendekatan User Experience Questionnaire (UEQ) Aris Pratama; Siti Mukaromah; Mohammad Idhom; Asif Faroqi; Tri Lathif Mardi Suryanto; Rizky Parlika
Jurnal Teknologi Informasi dan Terapan Vol 10 No 2 (2023)
Publisher : Jurusan Teknologi Informasi Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/jtit.v10i2.321

Abstract

Pembangunan National “Veteran” University of East Java has developed the Career Development Center website as a job vacancy information center to prepare graduates who are tough, innovative, and creative in the world of work. The Career Development Center website makes it easier to search for and find job opportunities that suit the field of study, skills, and interests of college graduates. A positive user experience in using the Career Development Center website can increase satisfaction and optimize career searches, so it is important to carry out measurements systematically and objectively. This study aims to measure the level of experience of users of the Career Development Center website using the User Experience Questionnaire (UEQ). UEQ measurements on the Career Development Center website focus on gaining an understanding of the Attractiveness, Pragmatic quality, and Hedonic quality aspects. UEQ provides measurements of technical and non-technical aspects related to the user's emotion or perception of pleasure. The results of measuring user experience on the Career Development Center website can help identify trends and changes in user needs so that they can adapt and develop relevant and innovative features. This study uses quantitative data by distributing 26 items of the UEQ questionnaire online to 350 alumni. The research results stated that the attractiveness aspect had the highest average value of 1.94. These results prove that the Career Development Center website has a high attractiveness value for users, thereby increasing the opportunity for continuous use. Apart from that, based on the high average stimulation value of 1.930, it can be proven that graduates who use the Career Development Center website get large benefits related to alumni career development.
Analisis Tingkat Usabilitas Website Perguruan Tinggi Menggunakan System Usability Scale (SUS) Anita Wulansari; Asif Faroqi; Tri Lathif Mardi Suryanto
Jurnal Teknologi Informasi dan Terapan Vol 10 No 2 (2023)
Publisher : Jurusan Teknologi Informasi Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/jtit.v10i2.328

Abstract

In the digital era, the existence of a website is a necessity for universities. Websites can be an effective marketing tool because they can reach higher education audiences globally without being limited by geographic boundaries. However, website managers must ensure that the website has good quality and visibility. One tool for measuring the level of website usability was the System Usability Scale (SUS). SUS was chosen because it was considered a simple instrument but can provide an overview of the level of website usability. This research involved 866 student website users. The measurement results show that the website obtained an SUS score of 61.4. This score was then interpreted into three scales, namely Grade Scales, Adjective Ratings and Acceptability Ranges. The results show that the score were categorized into the "D", "Good" and "Marginal Low" categories for the Grade Scales, Adjective Ratings and Acceptability Ranges respectively. This SUS score shows a fairly low level of usability, therefore website improvements, especially in terms of website visuals, are important to do immediately.
Measuring User Satisfaction of iPusnas Through the End-User Computing Satisfaction Model Khoirunisa Jannatuzzahra; Arista Pratama; Asif Faroqi
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2523

Abstract

iPusnas serves as Indonesia’s national digital library platform, offering free access to electronic books for the general public. This research aims to evaluate user satisfaction with the iPusnas application by employing the End-User Computing Satifactions (EUCS) model, which comprises five main constructs: content, acuracy, format, ease of use, and timelines, along with two additional dimensions—system speed and system reliability. The study involved 450 participants selected through purposive sampling. Data analysis was conducted using the Partial Least Squares Structural Equations Modeling (PLS-SEM) technique with the assistance of SmartPLS 4 software. The findings indicate that six variables—content, ease of use, format, accuracy, system speed, and system reliability—have a statistically significant and positive impact on user satisfaction. This suggests that a higher level of perceived quality in these six areas corresponds to greater satisfaction among users. On the other hand, timeliness was found to have a significant yet negative influence. These results suggest that delays in delivering content or in system responsiveness remain key issues that negatively affect user experience. Accordingly, this study recommends enhancing system performance, particularly in terms of timeliness to improve user satisfaction and the overall experience. Strengthening these areas is also anticipated to contribute to increased user engagement and further the national objective of expanding digital literacy and equitable knowledge access across the country.
Evaluation of the E-Peken Surabaya Website Quality Using Modified Webqual 4.0 and Importance Performance Analysis Galih Aulia Murdyahanjani; Asif Faroqi; Tri Lathif Mardi Suryanto
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2609

Abstract

E-Peken Surabaya is a web–mobile platform initiated by the Surabaya City Government to empower local economic actors, including MSMEs, food stalls (SWK), and local stores. Since its implementation in 2023, users have reported usability issues, highlighting the need for an evaluative study on service quality. This research adopts a descriptive-quantitative method using purposive sampling, with a total of 385 respondents selected based on active usage. Data collection employed a modified WebQual 4.0 questionnaire integrated with additional variables such as Reliability, Trust, Citizen Support, and Efficiency to capture comprehensive user perceptions. Data were analyzed using SPSS, with Pearson’s r for validity and Cronbach’s Alpha for reliability testing. Using Importance Performance Analysis (IPA), eight indicators were identified in Quadrant I (High Importance Low Performance), which require immediate strategic intervention. These include interface responsiveness (UI/UX), completeness and clarity of product information, accessibility of communication channels, consistency in system maintenance, and assurances in data privacy and security. These areas demonstrated significant negative gaps between perceived importance and performance, suggesting that user satisfaction is being compromised in core service aspects. The integration of WebQual 4.0 and IPA proves effective in isolating service components most in need of reform. As a strategic response, the study recommends incremental improvement planning, periodic performance audits, and scalable solutions to optimize user experience and enhance platform reliability.
Applying Importance-Performance Analysis to Identify Strategic Factors Enhancing User Satisfaction in Dana Adibah Dewi Satriani; Asif Faroqi; Tri Puspa Rinjeni
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2629

Abstract

The use of digital wallets in Indonesia has grown significantly alongside increasing public demand for fast, secure, and practical financial transactions. One of the widely used applications is Dana. However, user satisfaction with its services still requires a comprehensive evaluation to ensure continued usage. This study aims to measure and analyze user satisfaction with the Dana application by integrating the End User Computing Satisfaction (EUCS) model and the Importance-Performance Analysis (IPA) method. This research employed a quantitative approach by distributing online questionnaires to 403 respondents. The research instrument was tested for validity and reliability, and the data were analyzed using IPA to map service attributes based on their perceived importance and performance. The results show that attributes such as system security, content completeness, and information accuracy fall into the high-priority quadrant (Quadrant I), indicating that they are highly important but currently underperforming. Meanwhile, attributes like content format and timeliness meet user expectations and should be maintained. The study concludes that Dana’s development team should prioritize improvements in the aspects that most significantly affect user satisfaction. These findings are expected to serve as a strategic foundation for decision-making in enhancing service quality, while also contributing to the academic literature on evaluating digital financial applications.
Evaluation of the SSW Alfa Website using Webqual 4.0 Modification and Importance Performance Analysis Auditi Kurnia Wijayanti; Asif Faroqi; Eristya Maya Safitri
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2643

Abstract

Advancements in information technology have encouraged governments to digitize public services to enhance accessibility, transparency, and efficiency. The Surabaya Single Window (SSW) Alfa website was developed to facilitate public administrative processes. However, recurring user complaints regarding registration failures, verification delays, and system instability suggest weaknesses in service delivery. This study evaluates the quality of the SSW Alfa website using a modified WebQual 4.0 framework—expanded with reliability, trust, and citizen support—combined with the Importance Performance Analysis (IPA) method. The model consists of six variables: usability, information quality, service interaction quality, reliability, trust, and citizen support. A quantitative approach was employed by distributing a questionnaire to 385 users who had accessed the platform at least twice. Each item was assessed using a five-point Likert scale for both performance and importance. Data were analyzed using SPSS 29 and Excel. The largest gaps were found in information quality and reliability, with conformity level of 80–81%. The results showed an average conformity level of 93%, with most indicators producing negative gap values, indicating that actual performance falls short of user expectations. The IPA mapping identified four priority indicators in Quadrant I—information accuracy, information completeness, system reliability, and performance consistency—as critical areas for immediate improvement. These findings highlight the need for technical and content-related enhancements to better align digital services with user needs. This study contributes to the evaluation of e-government platforms by extending the WebQual model and offering actionable insights for improving digital service quality in the public sector.
Evaluation of the Quality Satisfaction the MELISA Information System with the WebQual 4.0 Method Revinindia Oktaimanuella; Arista Pratama; Asif Faroqi
bit-Tech Vol. 8 No. 1 (2025): bit-Tech
Publisher : Komunitas Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32877/bt.v8i1.2671

Abstract

The integration of information technology in higher education is essential to support academic and administrative activities. The MELISA Information System at Surabaya State University plays a vital role in meeting student needs. Periodic evaluation of user satisfaction is necessary to ensure the quality and effectiveness of the service, as poor system quality can hinder learning and productivity. This study aims to analyze and evaluate the quality of the MELISA Information System at Surabaya State University and its impact on student satisfaction. Specifically, this research seeks to determine how WebQual 4.0's Usability Quality, Information Quality, and Service Interaction Quality dimensions influence user satisfaction. Using a quantitative descriptive survey method, data was collected via online questionnaires from Surabaya State University students who use MELISA. System quality was measured using three dimensions of WebQual 4.0: Usability Quality, Information Quality, and Service Interaction Quality. Data analysis involved descriptive statistics and multiple linear regression to test the effect of quality dimensions on student satisfaction. The results show that Usability Quality, Information Quality, and Service Interaction Quality significantly affect student satisfaction with MELISA. The majority of respondents gave a positive assessment, although some improvements are still needed. Information Quality was found to be the most dominant influence on student satisfaction. The quality of the MELISA Information System, based on WebQual 4.0, is crucial for student satisfaction at Surabaya State University. To increase user satisfaction, the university must continue to improve the usability, accuracy of information, and quality of service interactions in the MELISA system.
Co-Authors Abdul Rezha Efrat Najaf Abdul Rohim, Achmad Achmad Muzakki Adanisa, Difa Adibah Dewi Satriani Afiyah, Huriyah Aisyatuz Zahroh Akhmad Nabil Darmawan Aldyan Fanindya Nugraha Alif Elmusa Widinandra Amalia Putri, Amalia Amalia, Indira Setia amelia, revanda Apol Subriadi P Apol Subriadi P, Apol Subriadi Aprilia, Nandita Ajeng Aris Pratama Arista Pratama Arista Pratama Arista Pratama Arista Pratama Arista Pratama Arya Hafidz Alamsyah Auditi Kurnia Wijayanti Bagaskara Antaris Brahmantio Widyo Trenggono Brahmantyo Luqman Sayoko Brian Firmansyah Kartono Soebari Cahyono, Najwa Fathiro Cintami Prasista Wibowo Cynthia Widya Lestari Damaira, Bfindah Dewita Putri Dhavina Ocxa Dhian Satria Yudha Kartika Diana Hertati Dinda Nur Halisa Dinda Oktavia Winsa Cahyani Dita Ayu Dwi Permana, Abiyoga Eka Asa Setyaning Pratiwi Elok Elviana Erlangga Norman Wicaksana Fajaratri, Isni Yuniar Fatin Fadhiyah Muhaimin Putri, Alya Feni Ella Aries Fidyah Salsabila Putri Sillehu Firdaus Akmal Fauzan Fitrah Ramadhani Galih Aulia Murdyahanjani Galuh Tsani Sanjaya Habib Habib, Galuh Tsani Sanjaya Hadi, Sholechuddin Han Familiya Heldha ayu Setia Herian, Anisah Hidayah, Amanda Salsabilla Hil Dina Mulya Dewi Huriyah Afiyah Ida Ayu Ernawati Indira Arundinasari, Indira Indy Millenio Diez Sutanto Khoirunisa Jannatuzzahra Krisya Khoiriyah Kurnia Pratama, Aditya M. Ailza Sifaul Anam M.Nurfian Triantono Mahida Hanifah Rahmadini Mandyartha, Eka Prakarsa Mardi S, Tri Lathif Maya, Eristya Medica N Zakiah Mohammad Idhom Mohammad Yasser Chuttur Muhamad Fauzan Siswantoro Muhammad Ridwan Muhammad Septama Prasetya Mukaromah, Siti Nadilla Anidew Nariswari, Anindya Dewi Ni Ketut Sari Nissa Adwitiya Aji Noor, Talenta Ekklesia Novanda Nurhandini Putri Noviardi P, Yovika Nur Aisyah, Nadhifatuz Zalfa Nur Tsalitsna Imamah Ocha Taniya Brigidta Pamudi Pamudi, Pamudi Parlika, Rizky Pertiwi, Vidya Imanuari Pitria, Putri Ayu Pradita Ramadhani Putri Prakoso, Fauzan Atha Pratama, Arista Prizalia Berliana Pulungan, Lawaahizh Hanifah Putra Hikmah Febryan Putra Perdana Putri Aprilia Regina Rafika Rahmawati Rahman, Yusman Zulfandra Fadhlur Rakhmat Safri Agung Pratama Rasyidin, Reghi Givansa Rayhan Nashrullah Viddyartha Reghi Givansa Rasyidin Renata Putri, Verina Revinindia Oktaimanuella Ridwandono, Doddy Rifat Hafiz Aditya Rizka Hadiwiyanti Safitri Pradhistya Suwandi Safitri, Eristya Maya Salma, Marylda Salsabilla, Yolan Sandy, Rizki Romadhoni Sari, Fanny Septiani Sayoko, Brahmantyo Luqman Septiono Raka Wahyu Sasongko Sidiq Satria Tama Solikha, Nur Imroatus Suryanto, Tri Lahtif Mardi Syahrani, Adjeng Julia Tri Lathif Mardi Suryanto Tri Lathif Mardi Suryanto Tri Puspa Rinjeni Usmanur Dian Iswanti Valda, Isyana Vanya Nouvanty Vianetra, Bayu Prasetya Virdha Rahma Aulia Wahyuni, Eka Dyar Wijayanti, Adhinda Salsabilla Windy Fadhilah Susanti Wisnu Nicola Wulansari, Anita Zafirah, Shakanti Aqilah