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All Journal Jurnal Pengabdian Masyarakat AbdiMas Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA) Journal of Education and Instruction (JOEAI) IKRA-ITH ABDIMAS MBIA Jurnal Fokus Elektroda : Energi Listrik, Telekomunikasi, Komputer, Elektronika dan Kendali ETNOREFLIKA: Jurnal Sosial dan Budaya Indonesian Journal for Social Responsibility Journal of Management and Bussines (JOMB) Jurnal Abdimas Ilmiah Citra Bakti (JAICB) SENADA : Semangat Nasional Dalam MengabdI Fokus Elektroda: Energi Listrik, Telekomunikasi, Komputer, Elektronika dan Kendali) Jurnal Ekonomi Idea Pengabdian Masyarakat Jurnal Abmas Negeri (JAGRI) Arus Jurnal Sosial dan Humaniora Ilmu Komputer untuk Masyarakat Asian Journal of Community Services (AJCS) Jurnal Pengabdian Masyarakat Information Technology (JPM ITech) Moneter : Jurnal Keuangan dan Perbankan Media Abdimas Ranah Research : Journal of Multidisciplinary Research and Development SENADA : Semangat Nasional Dalam Mengabdi CHANNEL: Jurnal Komunikasi Sasambo: Jurnal Abdimas (Journal of Community Service) CSR International Journal
Ummanah Ummanah, Ummanah
Universitas Esa Unggul
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PELATIHAN DAN PENDAMPINGAN PENULISAN METODOLOGI PENELITIAN BAGI MAHASISWA TINGKAT AKHIR MELALUI DARING Ari Anggarani Winadi Prasetyoning Tyas; Ummanah Ummanah
Jurnal Pengabdian Masyarakat Information Technology Vol 1 No 1 (2022): Jurnal Pengabdian Masyarakat Information Technology - Maret 2022
Publisher : Teknik Informatika dan Teknik Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (651.84 KB) | DOI: 10.33557/jpm_itech.v1i1.1576

Abstract

Metodologi Penelitian merupakan bagian terpenting dalam suatu pelaksanaan penulisan karya ilmiah, yang mana pemahaman akan metodologi penelitian ini sudah harus diperkenalkan sejak awal. Oleh karena itu, pada kegiatan pengabdian ini dilakukan Pelatihan untuk mahasiswa tingkat akhir yang sedang melaksanakan penelitian sebagai proyek akhir perkuliahannya. Hal ini dilakukan karena kurangnya tingkat pemahaman terhadap metodologi penelitian dan minimnya pengetahuan serta keahlian dalam proses analisis data. Dengan memanfaatkan metode direct action, kegiatan pengabdian ini memiliki tujuan untuk memecahkan permasalahan tersebut dengan mengadakan kegiatan pelatihan serta pendampingan penulisan dan metodologi penelitian. Adapun Luaran yang diperoleh mahasiswa yaitu dalam bentuk proposal penelitian serta laporan penelitian yang menjadi bukti pemahaman mahasiswa terhadap metodologi penelitian serta analisis data.
PEMETAAN DATA RUMAH TANGGA MISKIN NELAYAN TRADISIONAL DI WILAYAH KABUPATEN KERAWANG Ummanah Ummanah; Ari Anggarani Winadi Prasetyoning Tyas; Nizirwan Anwar
ETNOREFLIKA: Jurnal Sosial dan Budaya Vol. 11 No. 2 (2022): Volume 11, Nomor 2, Juni 2022
Publisher : Laboratorium Jurusan Antropologi, Fakultas Ilmu Budaya, Universitas Halu Oleo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33772/etnoreflika.v11i2.1469

Abstract

This study aims to find a map of the causes of poverty according to poor households, explain the determinant factors that influence the behavior of poor households and the level of community welfare, formulate the main strategy of effective poverty reduction based on the causes of poverty, design an effective empowerment model in improving household welfare. poor households and identify strategic roles that can be carried out by the government, especially development instructors in implementing poverty reduction strategies. This research was conducted in the district of Karawang. This research is motivated by the existence of gaps that occur between layers of the population in a society, where every policy that emphasizes direct attacks on the causes of poverty is a problem from the government. Neo-Liberal theory basically says that an important component of a society is indiviual freedom. Poverty is the absence of effential assets and opportunities to which every human being is entitled. Everyone should have access to basic education and primary health care.Poverty is better measured by measured by measures: basic education, health care, nutrition, clean water and sanitation, in addition to income, employement, and wages. The types of data collected in this study are primary data and secondary data. This research was conducted through a series of procedures which included obtaining permits, compiling interview guidelines, determining informants, conducting field research, analyzing data, and preparing draft reports. The results of this study prove that fishing households optimize the role of family members in trying to overcome the problem of poverty, carry out a double income pattern by allocating their workforce to various types of work, facilitate diversification of fishing equipment in fishing communities, use productive organizations by actively participating in groups. social gatherings and recitation groups to help overcome the problem of poverty, the existence of social relations carried out by fishermen to maintain their existence
SURVIVING A CRISIS: META SYNTHESIS OF CRISIS COMMUNICATION STRATEGIES AND BUSINESS-TO-BUSINESS (B2B) ENTERPRISE MARKETING COMMUNICATIONS Alfridho Yuliananda; Ummanah Ummanah
Jurnal Ekonomi Vol. 12 No. 01 (2023): Jurnal Ekonomi, 2023 Periode Januari - Maret
Publisher : SEAN Institute

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Abstract

The purpose of this research is to determine the most effective crisis communication and marketing communication strategies for B2B companies dealing with the effects of the Covid-19 pandemic. The post-positivism paradigm was used in this study using the aggregation meta-synthesis method. According to the findings of this meta-synthesis study, the power of social networks, collaboration and partnerships, and the beginning of a transition to a digital communication system becomes an effective means of carrying out crisis management in uncertain conditions. B2B companies that are already capable of implementing this crisis communication strategy can concurrently or gradually begin implementing a marketing communication strategy through online marketing, virtual/online exhibitions, social media marketing, and price discounting or price reductions. All of these processes must be carried out due to the limitations of social meetings/interactions between individuals in the Covid-19 crisis situation.
Upaya Tim Public Relations dalam Meningkatkan Citra dan Kepercayaan Khalayak Terhadap SMA Al-Kamal Selma Farhana; Ummanah Ummanah
JOEAI (Journal of Education and Instruction) Vol 6 No 1 (2023): JOEAI (Journal of Education and Instruction)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/joeai.v6i1.4960

Abstract

This study aims to explain the steps or efforts of the public relations team from SMA Al-Kamal in increasing interest in learning, image and public trust in the school. Given the condition of the school which has been facing land disputes for quite a long time. This study used the case study method with observation and interview data collection techniques. The results of the research show that there are several efforts that have been made by schools through the public relations team, these efforts are by using word of mouth techniques and providing additional or extracurricular activities at school. These two efforts have had a positive impact on increasing student interest in learning, the quantity of prospective new students and public enthusiasm for enrolling their children at Al-Kamal High School. In conclusion, the public relations team at Al-Kamal High School implemented several efforts to increase student learning interest, image and audience trust in Al-Kamal High School, these efforts included the application of word of mouth and the provision of extracurricular activities at school. Keywords: Effort, Public Relations, Image, Audience Trust, Al-Kamal High School
Pembentukan Personal Branding Melalui Media Sosial Yohanna Eka Putri br Girsang; Ummanah Ummanah
Journal of Management and Bussines (JOMB) Vol 5 No 1 (2023): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v5i1.5592

Abstract

This study aims to analyze the efforts, processes, and patterns of interaction carried out in the formation of personal branding by two content creators and travel bloggers, namely Canisisus Andrew and Veronika Desi through social media. The research method used is a case study with a single case research type and a unit of analysis with multiple case analysis. The theory that is used as a reference in analyzing efforts, processes, and patterns of interaction carried out in the formation of personal branding is Rampersad's theory, which is known as Authentic personal branding and EWOM. The results showed that the two research subjects succeeded in applying the ten criteria and the Authentic personal branding concept by Rampersad and applying the EWOM concept in their interactions by utilizing every feature and relationship they have on social media to continue to interact positively in building a positive image on each account. Instagram owned. Keywords: Content, Social Media, Personal Branding, Travel Blogger
Counseling on Clean and Healthy Living Behavior in Early Childhood in Belimbing Village, Tangerang Regency Heriyanti; Ummanah; Safiani A. Faaroek; Ayu Larasati; Amadea Yohana; Hakim Rizki Alfaza; Luki Kristina; Octaviani Anggraenita; Veby Husada; Widiyaningsih
Asian Journal of Community Services Vol. 2 No. 6 (2023): June 2023
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajcs.v2i6.4487

Abstract

From the results of the location survey, there are still many residents of Belimbing Village who throw garbage in any place. To anticipate this, counseling activities were carried out regarding the importance of clean and healthy living behavior (PHBS). Counseling activities carried out using lecture methods, demonstrations and question and answer. PHBS counseling participants are early childhood who are residents of Belimbing Village with ages between 4-7 years. The stages in the implementation consist of the preparation, implementation and evaluation stages. The participants in the extension activities were very enthusiastic about participating in the extension activities. The results obtained from this counseling activity are children as participants being able to understand, know and demonstrate the importance of clean and healthy living behavior in the family and community environment.
Pengenalan Aplikasi Bibliometrik “Dimensions” Dalam Menentukan Analisa Kutipan Artikel Multidispilin Berdasarkan Negara (Periode Tahun 2000 – 2022) Nizirwan Anwar; Ummanah Ummanah; Tri Ismardiko; Euis Sadeli; Alivia Yulfitri; Lista Meria; Binastya Anggara Sekti
Media Abdimas Vol 3 No 2 (2023): Jurnal Media Abdimas Vol 3 No 2 Juli 2023
Publisher : Universitas Persada Indonesia YAI

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Abstract

Bibliometrik berasal dari bahasa Yunani yang berupa gabungan kata biblion (buku) dan kata metron (pengukuran). Istilah ini pertama kali diperkenalkan Raisig (1942) dan dipopulerkan oleh Alan Pritchard (1969) dalam artikelnya yang berjudul “Statistical Bibliography or Bibliometrics”. Analisis secara bibliometrik dilakukan dengan menggunakan data (csv dan ris/bib) dan penulis dalam mempublikasikan ilmiah serta artikel dan kutipan bertujuan untuk mengukur luaran individu atau tim peneliti, institusi, dan negara, mengidentifikasi jaringan nasional dan internasional serta memetakan pengembangan (visualisasasi) bidang ilmu sains dan teknologi baru (multidisiplin). Dimensions merupakan portal yang beroperasi secara daring yang mempunyai sebanyak 20 field of research, dalam pengenalan untuk menggunakan platform ini hanya jumlah kutipan dan negara di dunia (kuantitatif). Dengan mengambil asumsi tema atau topik “social, economic, communications and technology”, diperoleh keterkaitan dengan bidang kajian (35) Commerce, Management, Tourism and Services, (3507) Strategy Management and Organisational Behaviour, (44) Human Society, (46) Information and Computing Sciences dan (47) Language, Communication and Culture. Total data kuantitatif diperoleh 7.353 documents, 9.796 total link strength dan 130.232 citations untuk cakupan seluruh dunia (5 benua). Negara Indonesia di portal dimensions terdapat 52 documents 96 total link strength 655 citations, serta nomor urut 14 dari 24 negara di benua Asia.
How Service Quality And Communication Interpersonal Affect Customer Satisfaction Making E-Ktp Sukamulya Tangerang Ari Anggarani Winadi Prasetyoning Tyas; Ummanah Ummanah; Dwi Wahyuningsih
MBIA Vol 20 No 3 (2021): Management, Business, and Accounting (MBIA)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/mbia.v20i3.1589

Abstract

This study aims to analyze the direct and indirect effect of Service Quality through Interpersonal Communication on Customer Satisfaction in the manufacture of E-KTP in the Sukamulya sub-district, Tangerang. This study involved 240 respondents, analysis of the data using Path Analysis with SEM LISREL data analysis of the customer satisfaction variable as an endogenous variable, interpersonal communication as an intervening variable, service quality variable as an exogenous variable. Sources of data in this study use primary data and secondary data. The study results indicate that the service quality variable directly has a significant effect on customer satisfaction. Interpersonal communication directly has a significant effect on customer satisfaction. Service quality directly has a significant effect on interpersonal communication. Service quality indirectly has a significant effect on customer satisfaction through interpersonal communication. This research implies that Sukamulya Village, Tangerang, in general, needs efforts to maintain and improve customer satisfaction. Through interpersonal communication, efforts to increase customer satisfaction can be made with service quality. Efforts to improve service quality in Sukamulya, Tangerang will strengthen customer satisfaction. Improved interpersonal communication of Sukamulya Sub-district Tangerang employees will be effective in strengthening customer satisfaction if the information provided to the community is appropriate and acceptable Keywords: Interpersonal Communication, Service Quality, Customer Satisfaction, E-KTP Abstrak Penelitian ini bertujuan untuk menganalisis pengaruh langsung dan tidak langsung Service Quality melalui Communication Interpersonal terhadap Customer Satisfaction pada pembuatan E-KTP di kelurahan sukamulya tangerang. Penelitian ini melibatkan 240 responden, analisis terhadap data menggunakan Path Analysis dengan analisis data SEM LISREL terhadap variable customer satisfaction sebagai variable endogen, communication interpersonal sebagai variable intervening, variabel service quality sebagai variable eksogen. Sumber data dalam penelitian ini menggunakan data primer dan data sekunder. Hasil penelitian menunjukkan bahwa variable service quality secara langsung berpengaruh signifikan terhadap customer satisfaction. Commonuciation interpersonal secara langsung berpengaruh signifikan terhadap customer satisfaction. Service quality secara langsung berpengaruh signifikan terhadap communication interpersonal. Service quality secara tidak langsung berpengaruh signifikan terhadap customer satisfaction melalui communication interpersonal. Implikasi dari hasil penelitian ini, Kelurahan sukamulya Tangerang secara umum perlu upaya memelihara dan meningkatkan customer satisfaction. Upaya meningkatkan customer satisfaction dapat dilakukan dengan service quality melalui communication interpersonal. Upaya peningkatan service quality di kelurahan sukamulya tangerang akan efektif memperkuat customer satisfaction. Peningkatan communication interpersonal karyawan kelurahan sukamulya Tangerang akan efektif memperkuat customer satisfaction jika informasi yang diberikan kepada masyarakat sesuai dan dapat diterima. Kata kunci: Interpersonal Communication, Service Quality, Customer Satisfaction, E-KTP
How E-Service Quality And E-Trust Affect Reuse Decision on Aplikasi PrivyID Yulia Handayani; Ari Anggarani Winadi Prasetyoning Tyas; Ummanah Ummanah
MBIA Vol 21 No 1 (2022): Management, Business, and Accounting (MBIA)
Publisher : Direktorat Riset dan Pengabdian kepada Masyarakat Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/mbia.v21i1.1654

Abstract

This study aims to examine the effect of e-service quality on the reuse decision of PrivyID on apps through e-trust as an intervening variable. The analytical method used is SEM and PLS, with 150 respondents for application users in South Jakarta. The sample in this study used the non-probability sampling method. This study has several problems, such as difficulty accessing personal to enterprise accounts, the absence of a direct document repair feature, the lack of customer service responsiveness to customer inquiries, weak validity of digitally signed documents using manual stamps, and user difficulties when verifying data. This study indicates that e-service quality has a significant effect on reuse decisions. Meanwhile, e-trust has a substantial impact on reuse decisions, and e-service quality considerably impacts e-trust. Finally, this study shows that e-service quality indirectly affects reuse decision e-trust. Keywords: E-Service Quality, Reuse Decision, E-Trust Abstrak Penelitian ini bertujuan untuk mengetahui pengaruh e-service quality aplikasi PrivyID terhadap reuse decision melalui e-trust sebagai variabel intervening. Metode analisis yang digunakan adalah Struktural Equation Model (SEM) dan Partial Least Square (PLS), sebanyak 150 responden pada pengguna aplikasi yang berada di Wilayah Jakarta Selatan. Sampel dalam penelitian ini menggunakan teknik non probability sampling. Penelitian ini memiliki beberapa masalah seperti kesulitannya akses dari akun personal ke akun enterprise, tidak adanya fitur perbaikan dokumen secara langsung, kurang responsifnya customer service terhadap pertanyaan pelanggan, lemahnya keabsahan dokumen yang ditandatangan digital dengan penggunaan materai manual, dan terdapat kesulitan pengguna saat melakukan verifikasi data (swafoto). Hasil penelitian dalam penelitian ini menunjukan bahwa e-service quality berpengaruh signifikan terhadap reuse decision. Sementara itu e-trust berpengaruh signifikan terhadap reuse decision dan e-service quality berpengaruh signifikan terhadap e-trust. Terakhir e-service quality berpengaruh secara tidak langsung terhadap reuse decision melalui e-trust. Kata kunci: E-Service Quality, Reuse Decision, E-Trust
Peningkatan Pengetahuan Mahasiswa melalui Edukasi Online Gizi dan Imunitas Saat Pandemic Covid-19 Erry Yudhya Mulyani; Ummanah; Nizirwan Anwar; Miliyantri Elvandari
SENADA : Semangat Nasional Dalam Mengabdi Vol. 1 No. 1 (2020): SENADA : Semangat Nasional Dalam Mengabdi
Publisher : Politeknik Bina Madani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56881/senada.v1i1.12

Abstract

Covid-19 merupakan penyakit menular yang disebabkan oleh virus jenis baru yang belum pernah teridentifikasi pada manusia. Berdasarkan data nasional dibulan mei (8/52020) tercatat 13112 kasus pasien positif covid-19 di Indonesia. Sementara itu, Jawa Barat merupakan wilayah terbesar kedua setelah DKI Jakarta yaitu sebesar 1404 pasien positif Covid-19. Kegiatan ini bertujuan untuk meningkatkan pengetahuan terkait dengan gizi dan imunitas pada saat pandemic Covid-19 dilingkungan kampus Unsika, Karawang. Pelaksanaan kegiatan edukasi dilakukan melalui online yang diikuti oleh 169 mahasiswa aktif Universitas Singaperbangsa (UNISKA) Karawang, selama 2 jam. Dimana terdiri dari pemaparan 40 menit dan diskusi tanya jawab 80 menit. Sebagian besar subjek berasal dari mahasiswa yang tinggal di luar daerah Karawang, berjenis kelamin perempuan 88.2%, dan rerata usia 20.1±2.8 tahun. Berdasarkan hasil diskusi grup, sebesar 50.3% mahasiswa masih belum banyak memahami kaitan imunitas dan gizi. 52.1% mahasiswa bersikap negatif terhadap asupan gizi dan imunitas. Setelah dilakukan edukasi secara online dengan pemaparan materi dan diskusi lebih lanjut, didapat bahwa adanya peningkatan pemahaman dan sikap terhadap asupan gizi dan imunitas masing-masing sebesar 78.1% dan 71.6%. Olehkarenanya, edukasi gizi secara online perlu dilakukan secara berkelanjutan dan intensif dilingkungan Kampus dalam upaya perbaikan kesehatan khususnya di masa pandemic Covid-19
Co-Authors A.A. Ketut Agung Cahyawan W Abi Saptadinata Ahmad Fuad Alfridho Yuliananda Alivia Yufitri Alivia Yulfitri Amadea Yohana Ana Susanti Yusman Ari Anggarani Winadi Prasetyoning Tyas Ari Anggarani Winadi Prasetyoning Tyas Ari Anggarani, Ari Ari AnggaraniWinadi Prasetyoning Tyas Ari Pambudi Arief Kusuma Ayu Larasati Binastya Anggara Sekti Budi Tjahjono Budy Wiryawan Chairunnisa Nur Fitriani Dwi Rohman Soleh Dwi Setiyadi Dwi Wahyuningsih Dwi Wahyuningsih, Dwi Eka Bertuah Elvandari, Miliyantri Erry Yudhya Mulyani Erry Yudhya Mulyani Erry Yudhya Mulyani Euis Sadeli Febrianto, Haris Firdaus, M. Dzulfiqar Gaffara, Ghefra Rizkan Ganda Permana Hakim Rizki Alfaza Heriyanti Heriyanti Heriyanti, Heriyanti Ichwanudin, Muhammad Ikbal Rachmat Illah Sailah Imam Yuwono Indri Dithisari Irawan, Bambang Irianto, Sugeng Eko Iswadi Iswadi Iswadi Kundang Karsono Juman Lestari, Khezia Nina Lista Meria Luki Kristina Malabay Malabay Mandar, Nurulhasna S Manurung, Alberth Supriyanto Maratis, Jerry Mariyana Widiastuti Marlya Fatira AK MF. Arrozi Adhikara Miliyantri Elvandari Muhamad Bahrul Ulum Muhammad Luthfi Mustika, Anindya Billa Nefianto, Tirton Nizirwan Anwar Nugroho, Tezar Mega Octaviani Anggraenita Panji Kuncoro Hadi Putri Ronitawati Raden Ayu Nurlinda Ratnawati Susanto Reza Fadhilla Ria Atmaja, Dodi Rian Adi Pamungkas Sa'pang, Mertien Safiani A. Faaroek Sagala, Relina Saputra, Sugiyono Selma Farhana Shahdila, Jani Shidiqah, Raysah Sadiyah Sidharta, Veranus Simbolon, Mardiana Sitoayu, Laras Sularso Budilaksono Syamsiar, Syamsiar Tarigan, Mazmur Tri Ismardiko Tyas, Ari Anggarani Winadi Prasetyoning Veby Husada Wahyuni, Yulia Widiyaningsih Widodo, Agung Mulyo Wijaya, Rahmat Yohanna Eka Putri br Girsang Yoseph Hari Pramono Yulhendri Yulhendri Yulia Handayani Zulidar, Nur Afni