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All Journal Interaksi : Jurnal Ilmu Komunikasi MediaKom : Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Nyimak: Journal of Communication Jurnal Komunikasi Jurnal ASPIKOM Wacana: Jurnal Ilmiah Ilmu Komunikasi Jurnal Komunikasi Profesional Warta Ikatan Sarjana Komunikasi Indonesia Jurnal Abdi Masyarakat (JAM) Science Midwifery BASKARA: Journal of Business and Entrepreneurship Jurnal Bakti Masyarakat Indonesia Acta Diurna: Jurnal Ilmu Komunikasi International Journal Of Science, Technology & Management (IJSTM) Journal of Economics and Business UBS International Journal of Educational Research and Social Sciences (IJERSC) Jurnal Pengabdian kepada Masyarakat Prosiding Konferensi Nasional PKM-CSR Jurnal Visi Komunikasi Jurnal Pengabdian Masyarakat : Pemberdayaan, Inovasi dan Perubahan Jurnal WIDYA LAKSMI (Jurnal Pengabdian Kepada Masyarakat) Journal of Innovation Research and Knowledge KREATIF: Jurnal Pengabdian Masyarakat Nusantara JUARA: JURNAL WAHANA ABDIMAS SEJAHTERA Safari : Jurnal Pengabdian Masyarakat Indonesia Jurnal Pelayanan dan Pengabdian Masyarakat Indonesia Jurnal Komunikasi Global ATHENA: Journal of Social Culture and Society SABAJAYA Jurnal Pengabdian Kepada Masyarakat Jurnal ICT : Information and Communication Technologies Journal International Dakwah and Communication Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Dialogos Multikultura KREATIF: Jurnal Pengabdian Masyarakat Nusantara Journal of Dialogos
Leila Mona Ganiem
Universitas Mercu Buana
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Journal : International Journal Of Science, Technology

 1 
Patient Expectations on How Doctors Deliver Bad News (Case Study of Cancer Patients in Jambi City) Ganiem, Leila Mona; Hasanah Suryani Utami
International Journal of Science, Technology & Management Vol. 2 No. 3 (2021): May 2021
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v2i3.190

Abstract

Abstract: Research related to patient expectations has existed, but not specifically in Indonesia, especially in Jambi. For this reason, this study is aimed, firstly, to find out the patient's opinion on how doctors deliver bad news according to the SPIKES stage. The second objective was to explore patients' opinions regarding their expectations about the way doctors communicate bad news, namely cancer diagnosis and prognosis in breast cancer patients, taking into account the SPIKES protocol. This case study research uses a qualitative approach. Research in the city of Jambi in January - November 2019, used interviews with eight informants, namely female patients who saw an oncologist (cancer). Interviews were conducted with each informant and also to the group. Doctors only use some stages, namely stages, interview, giving knowledge, strategy, and summary. The patients studied think that the doctor passes through stages, perception, and invitation. There was a large tendency in the Emotions with the empathic response stage, patients who felt that they were given attention to the patient's emotional condition with an empathetic response, only a small proportion did not feel the doctor's empathic response. Expectations of patients, doctors pay attention to the stages of SPIKES as well as the dimensions of content and dimensions of relationships in delivering bad news about a diagnosis of the disease.
Co-Authors Achmad Suhendra Hadiwijaya Ade Farida Ade Farida, Ade Afifah Aini Bahran Harahap Agustina, Anna Aji, Arfanul Ali Hanafiah Aminuyati Anshar Ayati, Retno B.M.A.S. Anaconda Bangkara Budi Sulistiyo Nugroho Nugroho Dara Aulia Rachmat Dede Sulaeman, Dede Dessy Yusniawati Dian Nurvita Sari Gatot Wijayanto Handayani, Sri Hasanah Suryani Utami Hilderiah, Rosmawati Ibnu Hamad Ibnu Hamad Inge Hutagalung Inge Yulistia Dewi Irmulansati Tomohardjo Jatu Hendra Permana, Mikhael Komalawati, Euis Mahdalena Lubis Marselinus Nuba Sabini Maulana Filani Rizal Mikhael Jatu Hendra Permana Mogi, Amelia Haness Mokhammad A'lan Tabaika Muhammad Sabir Novelia, Nina Nur Kholisoh Nurhayai, Nurhayai Nurhayani Saragih Nurhayani Saragih Otong Surasman, Otong Pandjaitan, Rosmawati Hilderiah Poetry, Salfhaoctha Friemay Aliefia Pratama, Tubagus Faisal Putra, Gede Aldi Legawa Radisatra, Brian Rafika Hani Ramdhani, Rahmat Rantesalu, Agustina Ratri Mustika Dewi Retno Ayati Reza Yuridian Purwoko Robbi Rahim Rona Fika Jamila Rosmawati Hilderiah Pandjaitan Rosmawaty Hilderiah Pandjaitan Safitry, Desy Salfhaoctha Friemay Aliefia Poetry setiawati, rahmi SITI MARYAM Solihat, Ade Sri Hartono, Sri Suardi Suardi Sundah, Edra Carissa Syafruddin Rais, Syafruddin Syaifuddin Triwinarti, Wiwin Ukke Inggryd Aulia Utomo, Fransisca Yunita Wawan Mulyana Wulansari Budiastuti Yoyoh Hereyah Yulian Purnama Yusniawati, Dessy Zulham Zulham