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All Journal Teknika: Jurnal Sains dan Teknologi Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Ilmu Administrasi Negara (JUAN) JATI (Jurnal Mahasiswa Teknik Informatika) Jurnal Tekinkom (Teknik Informasi dan Komputer) Jatilima : Jurnal Multimedia Dan Teknologi Informasi Jurnal Sistem Komputer dan Informatika (JSON) Community Development Journal: Jurnal Pengabdian Masyarakat Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) JINAV: Journal of Information and Visualization Bulletin of Computer Science Research KLIK: Kajian Ilmiah Informatika dan Komputer ARRUS Journal of Engineering and Technology JURNAL ILMIAH GLOBAL EDUCATION Conten : Computer and Network Technology PROSISKO : Jurnal Pengembangan Riset dan observasi Rekayasa Sistem Komputer PENA ABDIMAS : Jurnal Pengabdian Masyarakat NUSANTARA: Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer Jurnal Pengabdian Masyarakat Waradin Sejahtera: Jurnal Inspirasi Mengabdi Untuk Negeri Indonesian Research Journal on Education Jurnal Manajemen Teknologi dan Sistem Informasi Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Jurnal Pengabdian Multidisiplin Indonesia SISFOTENIKA INOVTEK Polbeng - Seri Informatika
Gagah Dwiki Putra Aryono
Universitas Bina Bangsa
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Web-Based Information System Design For Printing Services at CV.MRF Business Using Laravel Framework Adhitya Ramadhan; Gagah Dwiki Putra Aryono; Maman Masyhuri
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 10 No. 2 (2025): July
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/a61hdt98

Abstract

CV. MRF as a digital printing company, faces an operational crisis with a 23% monthly order error rate, 48-72-hour customer response time, and 15% potential customer loss due to a manual WhatsApp-spreadsheet system creating a 3.5-hour processing bottleneck per order, representing 78% of Indonesian printing SMEs. This research develops an innovative hybrid Waterfall methodology with integration checkpoints for the printing SME sector, creating a cost-effective digital transformation model with 180% ROI and 35% lower total cost of ownership than existing commercial solutions. Integrated Laravel system encompasses an automated workflow engine, dual authentication, real-time tracking, Midtrans payment gateway, and automated WhatsApp notifications. Black box testing results show a 100% success rate for 45 test cases with 83% operational efficiency improvement, processing time reduction from 30 minutes to 5 minutes, conversion rate increase from 65% to 92%, and 95% data accuracy. Scientific contribution produces a replicable methodology and performance metrics framework for 200+ similar printing businesses, providing benchmarking standards for the national printing sector digital transformation.
Audit of the SRIKANDI Information System at the Banten Regional Library and Archives Department using the COBIT 5 Framework Putri Rizqa Ramadhian; Gagah Dwiki Putra Aryono; Maman Masyhuri
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 10 No. 3 (2025): November
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/yp9vec46

Abstract

Digital transformation in the Indonesian government requires reliable and standardized information systems to support quality public services. The Integrated Dynamic Archives Information System (SRIKANDI) is a mandatory archival application for government agencies but faces various technical challenges in implementation. This research aims to evaluate SRIKANDI implementation at the Banten Regional Library and Archives Office using the COBIT 5 framework to identify system maturity levels and areas requiring improvement. The research method uses a quantitative approach with a case study, implementing the COBIT 5 Process Assessment Model (PAM) on EDM01, DSS01, and DSS03 domains through triangulation of observation, interviews, and documentation studies. Research results show the system is at capability level 1 with scores of DSS03 (80%), EDM01 (61.11%), and DSS01 (16.66%), indicating a gap of 2 to achieve target level 3. The study concludes that SRIKANDI has been operational but requires improved documentation, process standardization, and supporting feature implementation to achieve optimal maturity level in supporting digital archival transformation.
Audit of the Tejamari Village Service Website Information System Using the COBIT 5 Framework Fitri Aldiyanti; Sigit Auliana; Gagah Dwiki Putra Aryono
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 10 No. 2 (2025): July
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/9ynwyb87

Abstract

Digital transformation in public services at the village level requires systematic evaluation to ensure the effectiveness of information technology implementation. The research gap is identified from the lack of studies auditing village service information systems using a combination of DSS01 and BAI01 domains of the COBIT 5 framework. This study contributes to filling the gap in the literature by auditing the website-based service information system of Tejamari Village, Serang Regency, using the COBIT 5 framework, focusing on the DSS01 and BAI01 domains. The research methodology adopts a qualitative approach with a case study design using the COBIT 5 Process Assessment Model across seven systematic stages. Data triangulation was conducted through structured observations, in-depth interviews with key stakeholders, and comprehensive document analysis. The scope of the study is limited to the two specified COBIT 5 domains, with an evaluation period restricted to one month at a single location. The evaluation results show that both domains are at capability level 1, with DSS01 scoring 46.66% and BAI01 achieving 72.60%. The findings identify critical deficiencies in procedure documentation, operational standardisation, and IT resource management. The system reached level 0 with "Fully Achieved" status but did not meet the 85% threshold required to progress to the next level. The theoretical contribution of this research enriches the literature on information system audits in public services through a domain-specific COBIT 5 approach, while the practical contribution provides a roadmap for improving digital village service quality through recommendations for procedural standardization and resource optimization.
Co-Authors A Halim Abdul Kohar Abdul Kohar Achmad Dwi Saputro Adhitya Ramadhan Ahmad Khaerudin Aisah, Anggi Nur Aldi Setiawan, Aldi Aldiyanti, Fitri Aliffito, Sadam Nazar AMELIA, NUR Andika Purnama Andriani, Fipi April Laksana Ardiansyah, Rizqi Arfiansyah Putra Arief, Rahadian Audina, Alisa Auliana, Sigit Azis, Marisa Basuki Rakhim Setya Permana Bate’e, Welni Desrinayanti Bima Prasetya Chafid, Nurul DEWI FITRIANI Eightian, Vieri Ginola Elfrida Ratnawati Eris Dwi Purnama Fachruroji, Fahmi Farhan Fauzan, Achmad Fasya, Nabiila Ferawati, Dede Ferdy Oka Agung Permana Fitri Aldiyanti Gelard Untirtha Pratama Hamdan Hawariz, Mamdu Mahsan Hidayat, Amat Ilham Danuarta Ilham, Ilham Rizqi Kenedi, Kenedi Lukman David Mahrojah, Siti Maman Masyhuri Maman Masyhuri Masyhuri, Maman Masyuri, Umar Maulida, Fadia Syifa Miftahul Huda Muhamad Ja’far Sodik Muhammad Saifulloh Naufal, Dody Noviyanti, Ayu Nur Janah, Meishi Nurul Chafid Nurul Chapid Permana, Basuki Rahim Setya Purnama, Andika Purnama, Eris Dwi Putra, Arfiansyah Putri Rizqa Ramadhian Ramadhan, Adhitya Restiana, Anti Rizqa Ramadhian, Putri Rizqi Ardiansyah Romayasari, Vera Sapaatullah, Asep Saptanzani, Wildan Setiawan, Ajis Sigit Auliana Siti Umaya Slamet Gunadi Sukmawan, Irwan Surya Wirana Rezky Umar Mansyuri Umar Mansyuri Untirtha Pratama, Gelard Wiwi Sulandari Yustiana, Sisy