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All Journal Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Dinasti International Journal of Digital Business Management Jurnal Ilmu Manajemen Terapan (JIMT) Annals of Human Resource Management Research Jurnal Ilmu Multidisplin Siber Journal of Transportation and Logistics Siber Nusantara of Community Service Review (SNCSR)
Lira Agusinta
Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia
Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Public Health Social Sciences

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The Influence of Product Innovation, Service Quality, and Satisfaction on Passenger Preferences Mediated by Loyalty and Moderated by Land Transportation Policy Implementation Sugiyanto Sugiyanto; Aang Gunawan; Cecep Pahrudin; Lira Agusinta; Esterlinus Edwin Lermatan; Euis Saribanon
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 6 (2026): Dinasti International Journal of Education Management and Social Science (Augus
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i6.6571

Abstract

This study aims to examine the influence of product innovation, service quality, and customer satisfaction on passenger preferences, while incorporating the mediating role of loyalty and the moderating effect of land transportation policy implementation. The research adopts a qualitative approach using a literature review method, relying on secondary data collected from various reputable scientific journal databases, including Scopus, Springer, Sage, Elsevier, Emerald, Web of Science, EBSCO, Copernicus, as well as national journals indexed by SINTA. The analysis process involves systematic identification, selection, and synthesis of relevant literature to ensure comprehensive and reliable findings. The results reveal that product innovation, service quality, and satisfaction significantly influence customer loyalty, which in turn affects passenger preferences. In addition, product innovation, product quality, and satisfaction are found to have direct effects on passenger preferences, while loyalty also plays a crucial role in shaping these preferences. Furthermore, the implementation of land transportation policies strengthens the relationship between product innovation, service quality, satisfaction, and passenger preferences, indicating its role as an important moderating factor. Loyalty is also proven to mediate the relationship between the main variables and passenger preferences, highlighting its strategic importance. Overall, the study emphasizes the interconnected roles of innovation, service excellence, customer satisfaction, loyalty, and policy support in influencing passenger decision-making in the land transportation sector.
Geopolitical Impact on The Availability and Price of Wheat for Importers in Indonesia Agustino Mardiandi; Lira Agusinta; Mustika Sari; Muhammad Iqbal Firdaus; Librita Arifiani; Yulianti Keke
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1199

Abstract

This study aims to analyze the impact of geopolitical conflicts on wheat availability and prices for importers in Indonesia, focusing on supply chain activities through the Cigading and Ciwandan Port areas in Cilegon, Banten. This research employed a qualitative approach with a descriptive design. Data were collected through in-depth interviews, observations, and documentation involving 12 informants selected using purposive sampling, representing actors involved in various stages of wheat procurement, trade, transportation, and distribution. Data analysis was conducted through data reduction, data presentation, conclusion drawing, and thematic categorization related to geopolitical conflicts, wheat availability, shipping routes, logistics costs, prices or landed costs, adaptation strategies, and coordination among supply chain actors. The findings indicate that the Russia–Ukraine conflict and geopolitical tensions in the Middle East do not directly cause the disappearance of wheat from the Indonesian market but increase uncertainty regarding supply continuity and delivery timeliness. Increased risks along trade routes encourage changes or diversions in shipping routes, resulting in longer lead times and greater uncertainty regarding arrival schedules. These conditions subsequently increase freight costs, fuel consumption, insurance costs, and war risk premiums, contributing to higher landed costs and wheat procurement expenses. Identified adaptation strategies include supplier diversification, increased safety stock or buffer stock, alternative shipping routes, adjustments to procurement and production schedules, digital technology utilization, and enhanced coordination and information exchange among supply chain actors. The study concludes that geopolitical impacts on wheat are transmitted through international transportation and logistics mechanisms, making supply chain resilience essential for maintaining supply continuity and controlling procurement costs. The findings emphasize the importance of balancing cost efficiency, flexibility, security, and supply reliability.
Pengaruh Kesiapan Infrastruktur, Efisiensi Waktu, dan Kapasitas Angkut terhadap Penggunaan Short Sea Shipping (SSS) melalui Efisiensi Biaya sebagai Variabel Mediasi di Koridor Marunda – Tanjung Priok, Jakarta Utara: transport management Frederick Stephanus Manullang; Mustika Sari; Lira Agusinta
Siber Journal of Transportation and Logistics Vol. 4 No. 2 (2026): (SJTL) Siber Journal of Transportation and Logistics (July - September 2026)
Publisher : Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sjtl.v4i2.1203

Abstract

Indonesia sebagai negara kepulauan memiliki potensi besar dalam pemanfaatan transportasi laut untuk mendukung efisiensi logistik nasional. Short Sea Shipping (SSS) merupakan solusi pelayaran jarak pendek antar pelabuhan atau wilayah yang berdekatan yang berpotensi mengurangi kemacetan, emisi kendaraan, dan biaya transportasi darat. Namun, adopsi SSS di Indonesia, khususnya di koridor Marunda – Tanjung Priok, Jakarta Utara, belum optimal akibat ketidakpastian pada aspek efisiensi biaya, waktu pengiriman, kapasitas angkut, dan kesiapan infrastruktur pelabuhan. Penelitian ini bertujuan untuk menganalisis pengaruh variabel Kesiapan Infrastruktur, Efisiensi Waktu, dan Kapasitas Angkut terhadap Penggunaan Short Sea Shipping (SSS) melalui Efisiensi Biaya Sebagai Variabel Mediasi. Pendekatan penelitian menggunakan metode kuantitatif dengan teknik analisis Structural Equation Modeling (SEM) berbasis Partial Least Squares (PLS-SEM), menggunakan software SmartPLS 4. Data dikumpulkan melalui kuesioner terstruktur kepada 64 responden yang terdiri dari manajer logistik, operator depo kontainer, dan pelaku ekspor-impor di kawasan Marunda dan Pelabuhan Tanjung Priok. Hasil penelitian diharapkan dapat memberikan bukti empiris mengenai faktor-faktor penentu adopsi SSS serta rekomendasi kebijakan bagi pemangku kepentingan dalam pengembangan sistem transportasi multimoda yang terintegrasi di Jakarta Utara.
Analysis of the Management Strategy for Mechanical-Electrical Facilities to Enhance Equipment Performance at Soekarno-Hatta International Airport Abdul Malik Rosidi; Lira Agusinta; Yana Tatiana; Mustika Sari; Yuliantini Yuliantini
Jurnal Ilmu Manajemen Terapan Vol. 8 No. 1 (2026): Jurnal Ilmu Manajemen Terapan (September - Oktober 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v8i1.9808

Abstract

This study aims to analyze the management conditions, constraints, and strategies of mechanical-electrical facilities in improving equipment performance at Soekarno-Hatta International Airport. A qualitative case study approach was employed. Data were collected through in-depth interviews and observations involving 15 informants from the Engineering Unit, User/Ground Handling Unit, Asset Management, and Finance Unit. The data were thematically analyzed using MAXQDA through coding, categorization, theme identification, and triangulation. The findings indicate that mechanical-electrical facilities generally remain capable of supporting airport operations, although some equipment has been in service for a relatively long period and is exposed to high operational intensity. Facility performance is influenced by technical reliability, operational load, maintenance quality, spare-parts availability, human resource competency, and budget support. The main constraints include limited budgets, spare-parts procurement, unexpected technical failures, limited personnel, and asset-data synchronization. Performance improvement strategies emphasize predictive and condition-based maintenance, strengthened preventive maintenance, priority- and criticality-based budgeting, personnel competency development, and gradual asset replacement. The study concludes that improving equipment performance requires integrated facility management based on equipment condition, operational risk, and asset life-cycle considerations.
Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kinerja Karyawan dengan Safety Culture sebagai Variabel Mediasi pada Divisi Warehouse Emirates Engineering Dubai Tahun 2026 Rizky Abdul Aziz Utomo; Lira Agusinta; Zaenal Abidin; Dian Artanti Arubusman; Nashrullah Nashrullah
Jurnal Ilmu Manajemen Terapan Vol. 8 No. 1 (2026): Jurnal Ilmu Manajemen Terapan (September - Oktober 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v8i1.9991

Abstract

Penelitian ini bertujuan menganalisis pengaruh beban kerja dan lingkungan kerja terhadap kinerja karyawan dengan safety culture sebagai variabel mediasi pada Divisi Warehouse Emirates Engineering Dubai tahun 2026. Penelitian menggunakan pendekatan kuantitatif dengan desain kausal. Populasi berjumlah 150 karyawan tetap, dengan sampel 100 responden yang dipilih melalui teknik proportionate stratified random sampling. Data dikumpulkan menggunakan kuesioner skala Likert lima poin serta didukung observasi dan dokumentasi, kemudian dianalisis menggunakan Structural Equation Modeling-Partial Least Squares. Hasil menunjukkan bahwa beban kerja berpengaruh negatif terhadap kinerja karyawan (β = -0,198) dan safety culture (β = -0,457). Sebaliknya, lingkungan kerja berpengaruh positif terhadap kinerja karyawan (β = 0,312) dan safety culture (β = 0,492). Safety culture berpengaruh positif terhadap kinerja karyawan (β = 0,488) serta memediasi secara parsial pengaruh beban kerja (β = -0,223) dan lingkungan kerja (β = 0,240) terhadap kinerja karyawan. Model menjelaskan 52,7% variasi kinerja karyawan dan 34,3% variasi safety culture. Temuan ini menegaskan pentingnya pengendalian beban kerja, perbaikan lingkungan kerja, dan penguatan safety culture untuk mendukung kinerja karyawan warehouse MRO.
Co-Authors Aang Gunawan, Aang Abdul Malik Rosidi Agus Setiawan Agustino Mardiandi Andri Primadi Asdo Artriviyanto Asep Ali Thabah, Asep Ali Aswanti Setyawati Bayu Indrianto Cecep Budiman Cecep Pahrudin, Cecep Cindy Herawati Darunanto, Danang Dian Artanti Arubusman Earny Ambarsari Edhie Budi Setiawan, Edhie Budi Edi Abdurachman Esterlinus Edwin Lermatan Esternilus Edwin Lermatan Euis Saribanon Fadlhi Fadhli Febriyanti Febriyanti Frederick Stephanus Manullang H. Edi Abdurachman Husnul Mulia Indra Gunawan Jermanto Setia Kurniawan Librita Arifiani Marthaleina Ruminda Muhammad Iqbal Ariebowo Muhammad Iqbal Firdaus Muhammad Thamrin Muhammad Tohir Mulyadi Mulyadi Mustika Sari Mustikasari Mustikasari Nashrullah Nashrullah Natalia Barek Boleng Nursery Alfaridi S Nasution Octaviani, Reni Dian Olfebri Peppy Fachrial Primadi Candra Susanto Ramandani Heru Saputra Reza Armansyah Rizky Abdul Aziz Utomo Sandriana Marina Sitanggang, Rohana Soemino Eko Saputro Sugiyanto Suripno Suripno Syalwa Divan Ulud Nopriyadi Yana Tatiana Yosi Pahala Yosi Pahala Yulianti Keke Yuliantini Yuliantini Zaenal Abidin