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Analisis Pemanfaatan Layanan BPJS Kesehatan Di UPT Puskesmas Medan Sunggal Tahun 2025 Sitepu, Dhea Salsabila Br.; Lubis, Irwansyah; Wardani, Icha Febi; Aulia, Supangge Tiara; Darus, Nanda Fadilah; Novrinda, Nazla; Salsabila, Mutiara; Cahaya, Fika Ayu
JUKEJ : Jurnal Kesehatan Jompa Vol 4 No 1 (2025): JUKEJ: Jurnal Kesehatan Jompa
Publisher : Yayasan Jompa Research and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57218/jkj.Vol4.Iss1.1613

Abstract

One of the programs organized by the Indonesian Government is the implementation of the National Health Insurance (JKN) program organized by the Social Security Administering Agency (BPJS). Health centers in the JKN/BPJS system have a major role for BPJS health participants. If the health center services provided are good, more BPJS participants will utilize health services. This study aims to determine how patient knowledge and perceptions are with the utilization of BPJS Health services at the Medan Sunggal Health Center. The type of study used a qualitative approach method with in-depth interviews with one of the Medan Sunggal health center staff. The data collection technique used was a semi-structured in-depth interview and documentation to one of the special staff at the Medan Sunggal Health Center UPT. The results of this study indicate that the Medan Sunggal Health Center has provided the best and most comfortable service in implementing BPJS, this can be seen from the large number of patient visits each month.
THE PATIENT SAFETY CULTURE IN REDUCING ADVERSE EVENTS: EFFECTIVE PATIENT SAFETY GOALS OF QUALITATIVE STUDY IN HOSPITAL X MEDAN: PATIENT SAFETY CULTURE Adristi, Yasmin; Lubis, Irwansyah; Arifah, Cahyani; Hasibuan, Elvida Wati; Wiyanto, Bunga; Sirait, Nabila Azkiyah; Shafira, Ananda Dwi; Afifah, Siti Fadillah; Alvionita, Elsti
INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT (IJHSRD) Vol. 7 No. 1 (2025): INDONESIAN JOURNAL OF HEALTH SCIENCES RESEARCH AND DEVELOPMENT
Publisher : STIKes Mandala Waluya Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36566/ijhsrd/Vol7.Iss1/297

Abstract

Background: Patient safety is a key factor in healthcare services, but in reality, there are still many cases of patients being injured while receiving care in healthcare settings, with impacts ranging from minor injuries to death. This study aims to evaluate the implementation of patient safety culture at Hospital X, especially the understanding, practices, and challenges faced by health workers. Methods: The qualitative phenomenological method was used with purposive sampling, involving 7 informants (1 head of staff and 6 nurses) from the ward and TB Polyclinic. Data were collected through in-depth interviews, observations, and document studies, then analyzed using the Collaizi technique. Results: The study showed that all informants understood the importance of patient safety culture as a basis for quality services. The six patient safety targets have been implemented well, supported by team communication and clear responsibilities. The main obstacles are the lack of nursing staff and facilities such as bed dividers. Management support and team collaboration were assessed positively, while informants' expectations include ongoing training, increased resources, and routine evaluations. Conclusion: The study states that the implementation of patient safety culture at Hospital X Medan has been carried out with adequate awareness, although improvements are needed in consistency and availability of resources. Collaboration between management and health workers is needed to strengthen this culture sustainably.
Analysis of Healthcare Workers' Perceptions of the Quality of Training and Professional Development at Simalingkar Community Health Centers (Puskesmas) in 2024 Lubis, Irwansyah; Zahra Putri Purba , Anita; Aldona, Cindy; Dina, Putri; Sari Siregar, Meida
Jurnal Manajemen Informasi Kesehatan (Health Information Management) Vol. 9 No. 1 (2024): Health Information and Management
Publisher : Sekolah Tinggi Ilmu Kesehatan Sapta Bakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51851/jmis.v9i1.519

Abstract

Training and professional development are crucial factors in improving the quality of human resources (HR) in the healthcare sector. This component is crucial for ensuring that healthcare workers have the skills and knowledge necessary to provide safe and effective healthcare services. This study used a qualitative descriptive approach to understand healthcare workers' perceptions of the quality of training and professional development at Simalingkar Community Health Centers. The study subjects were healthcare workers selected based on their experience participating in training and professional development. The study found that healthcare workers at Simalingkar Community Health Centers have positive perceptions of training and professional development, which includes the use of health applications and curative treatment methods. The planning process involves regular meetings with the government and is supported by the Regional Budget (APBD) and the Regional Budget (BOK). Training has been shown to improve work quality, and mini-workshops are used for evaluation and agreement on next steps. The success of training is influenced by management support, resources, organizational culture, government policies, technology, and collaboration with educational institutions. This study concludes that the training and professional development program at Simalingkar Community Health Center has demonstrated a positive impact on the performance of healthcare workers and the quality of services provided. However, the program's success is influenced by various internal and external factors, including the individual, training methodology, work environment, and training needs.
Co-Authors Adelia, Difa Adelia, Nelsih Adinda, Putri Adristi, Yasmin Afifah, Siti Fadillah Aldona, Cindy Alvionita, Elsti Alwini, An'nisa Andini, Zahra Angga Dwi Prasetyo Anjaini, Nurul Arifah, Cahyani Artila, Tita Asti, Rahma Dwi Aulia, Supangge Tiara Azwa, Nadia Amanda Balqis, Alya Alfiyanti Barokah, Wuni Cahaya, Fika Ayu Dalimunthe, Isnaini Alya Amanda Darus, Nanda Fadilah Dilla, Nur Indah Rahma Dina, Putri fadillah, indah Fahny, Vira Zul Faiz, Muhammad Nabil Ghiffari, Wirdah Muhammad Syukri Al Ghiffari H Sihotang, Oryza Sativa Hasibuan, Elvida Wati Hasibuan, Nadhilah Hasibuan, Nur Cahaya Hutabarat, Husnida Putriyana Israyani, Israyani Kandau, Rahayu Sri Rezeki Kesuma, Ade Ilham Lauchan, Agil maritho Marpaung, Assyifa Deswita Mawarni, Dwiyana Munthe, Ni’matul Ulya Nasution, Amanda Dwika Nasution, Maharani Zahra Natasya, Dwi Fanny Amanda Nazli, Amanda Husnatul Novrinda, Nazla Nur Hasanah Pane, Jihan Mawaddah Pulungan, Dea Rizka Ananda Putra MS, Saidana Wahyudi Rahma, Putri Aulia Ramadani, Rani Raniah, Sofia Ritonga, Aprida Khairani Ritonga, Fani Rulianda Salsabila, Mutiara Salsabila, Rizka Fauziah Sari Siregar, Meida Sari, Wulan Dwi Citra Sembiring, Ayu Sukma Putri Shafira, Ananda Dwi Sikumbang, Eva Sahriani Sirait, Nabila Azkiyah Siregar, Nadia Safira Siregar, Nazwa Syafira Irwani Sitepu, Dhea Salsabila Br. SRI RAHAYU Sri Wahyuni Sumpeno, Salsabilla Julianda SURYANI HARAHAP Suryani Suryani Syahfitri, Dewi Wardani, Icha Febi WINANTI, SUMI FITRI Wiyanto, Bunga Zahara, Asni Zahira, Sayyidati Zahra Putri Purba , Anita